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Tierra Viva Machu Picchu

Travelers' Choice award winner
Avenida Hermanos Ayar 401, Aguas Calientes, Peru (Formerly Hatuchay Hotel - Machu Picchu)
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1 room 1 adult
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Tierra Viva Machu Picchu
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443 Reviews from our TripAdvisor Community

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Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a Nice & comfortable hotel. They were waiting for us at the train station. Only a couple blocks from the train & bus stop up to Machu Picchu. Their free breakfast was good to start to visit Machu Picchu. Free WIFI

Helpful?
Thank paolo C
Letterkenny, Ireland
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed here for one night so we could head up Machu Picchu early the following morning. On arriving in Aguas Calientes, a staff member greeted us at the train station even though we hadn't arranged for this. The train station is quite chaotic on arrival and even confusing to get out of because of all the market stalls! The... More 

Helpful?
1 Thank Clare_N82
Rio Rancho, New Mexico
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed on the 4th floor and our room overlooked the Rio Urubamba, which was running high and angry since it was in December. The roar of the river was very soothing and the view from our room was fantastic.

Helpful?
Thank TMBC1999
Carolina S, Director de Relaciones con Clientes at Tierra Viva Machu Picchu, responded to this review

Dear TMBC1999, We would like to thank you for sharing your experience at Tierra Viva Machu Picchu. We are happy to know that you really enjoyed your stay with us. We hope to see you again very soon at any Tierra Viva Hotel. Best regards, Carolina Saenz Guest Relations Tierra Viva Hotels More 

Birmingham, Alabama
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I really can't say enough about this hotel. Aquas Calientes is very small so it's hard to say much about the location as everything is a short walk. That being said, the hotel is located on the river so you have a beautiful view and the sound of the water led to a wonderful night of sleep. The employees were... More 

Helpful?
Thank Edgar L
Carolina S, Director de Relaciones con Clientes at Tierra Viva Machu Picchu, responded to this review

Dear Edgar L, Thank you for your excellent comment!! We are very happy to know that you enjoyed your stay at Tierra Viva Machu Picchu. Comments like yours are very motivating and encourage us to continue our mission to help our guests to enjoy the destination they visit. We hope to have you again at Tierra Viva very soon! Kind... More 

malta
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Rooms looking out on the neighbor terraces, messy courtyard. Muddy unpaved street, basic rooms and bathrooms but clean and some of the staff are friendly. You do get fresh water every day which is a necessity there. Second day bread at breakfast was left over from the previous day. A shame since our first breakfast experience was fine.

Helpful?
Thank TorrianiMalta
Carolina S, Director de Relaciones con Clientes at Tierra Viva Machu Picchu, responded to this review

Dear TorrianiMalta, Thank you for your comment and for letting us know about your impressions. We are sorry that our hotel Tierra Viva Machu Picchu has not fully met your expectations and your stay with us was not 100% satisfactory. We really value the feedback from our guests because it helps us improve our service every day. We truly hope... More 

Philadelphia, Pennsylvania
Level Contributor
221 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were very pleased with our choice of Tierra Viva. The hotel is modern, but still feels like it fits the Machupicchu area. The rooms were spacious - with very comfortable king beds. An alpaca throw is provided for a bit of luxury. Bathrooms were well-appointed. Breakfast buffet was extensive. WIFI was spotty in the guest rooms; best to use... More 

Helpful?
Thank YoPhilly
Carolina S, Director de Relaciones con Clientes at Tierra Viva Machu Picchu, responded to this review

Dear YoPhilly, Thank you for your excellent comment and for considering Tierra Viva Machu Picchu as an "Excellent choice in Aguas Calientes". If you ever have the chance to visit Peru again, it will be a pleasure to take care of you again at our hotels in Lima, Arequipa, Cusco, Machu Picchu or Puno. Kind regards, Carolina Saenz Guest Relations... More 

Washington, DC
Level Contributor
182 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is one of the nicest Tierra Viva hotels we’ve stayed in. The lobby is quite attractive, and there’s an elevator to reach all the rooms. Breakfast is provided in a lovely room overlooking the river, and contains a wide variety of pastries, cereals, meats, and cheeses, as well as eggs, sausages and potatoes. Our room was clean, modern and... More 

Helpful?
Thank DCDolcevita
Carolina S, Director de Relaciones con Clientes at Tierra Viva Machu Picchu, responded to this review

Dear DCDolcevita, We would like to thank you for taking time to share your experience at Tierra Viva Machu Picchu with other travelers. We are very happy to know that you really enjoyed your stays with us. We hope to have you again at any Tierra Viva very soon! All the best, Carolina Saenz Guest Relations Tierra Viva Hotels More 

Munich, Germany
Level Contributor
90 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Rooms are a good size and the bathrooms (with bath) are a nice. Staff are helpful and offer pick up and bag drop off at the station. Breakfast can be taken early (from 5ish) to get on the first buses to Machu Picchu. Wifi is not great in the rooms but not a big issue. We stayed 2 nights as... More 

Helpful?
Thank Jason T
Carolina S, Director de Relaciones con Clientes at Tierra Viva Machu Picchu, responded to this review

Dear Jason T, We would like to thank you for taking time to share your experience at Tierra Viva Machu Picchu with other travelers. We are very happy to know that you really enjoyed your stay. If you ever come back to Peru, it will be a pleasure for us to take care of you again. Kind regards, Carolina Saenz... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Excellent Hotel! Stayed here Christmas night, it was beautiful. We were on the 4th floor overlooking the river, floor to ceiling glass. Very comfortable bed. Great breakfast before Macchu Picchu. The hotel will keep your bags at the desk while your gone. We came back soaking wet from the Ruins and Mountain hike. The lobby has a nice bathroom to... More 

Helpful?
1 Thank Tim C
Carolina S, Director de Relaciones con Clientes at Tierra Viva Machu Picchu, responded to this review

Dear tscass, Thank you for your excellent comment!! We are very happy to know that you really enjoyed your stay at Tierra Viva Machu Picchu. Our mission at Tierra Viva is to contribute to make everyone´s trip an unforgettable experience. That means, that we will do whatever is in our hands to help our travelers to enjoy the city they... More 

Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

After a few 3-star hotels we really needed this stay. It is excellent value for money. Huge King Size bed, great mattrass and perfect view on the river in the front of the hotel. The facilities are all good, not one flaw. When we got of the Perurail, we had a staff member waiting to bring our luggage to the... More 

Helpful?
Thank Bart C
Carolina S, Director de Relaciones con Clientes at Tierra Viva Machu Picchu, responded to this review

Dear Bart C, We would like to thank you for taking time to share your experience at Tierra Viva Machu Picchu with other travelers. We are happy to know that you had a nice stay with us! We really value the feedback from our guests because it helps us improve our service every day. We are committed to ensuring that... More 

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