Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tierra Viva Machu Picchu hotel strategic location ensures our clients the best experience possible of the amazing Inca citadel. Our facilities are located in the quietest area of Aguas Calientes, facing the Urubamba River and surrounded by the Forest of Clouds. We have exclusively at your disposal, a bus stop from where our clients can directly take the bus to Machu Picchu or get to the archeological site after a 60 minute walk. Modern style, our Hotel has 43 spacious and comfortable rooms, a lounge with a fireplace, a breakfast room and a bar to relax and enjoy some drinks after a day of adventures. Our hotel has a panoramic lift that has been decorated with Andean inspired graffiti by the Peruvian artist Carolina Malaga. Near the entrance of the hotel is the dining room, where every morning a delicious Andean buffet is served, and the Reception Desk were you can comfortably do your check-in. Staying true to the peacefulness and tranquility of Machu Picchu our Hotel offers you a place to relax and rest. Therefore, our rooms are spacious and well illuminated; they all have air conditioning and shower. In our Andean inspired decorated rooms you will be able to appreciate the famous "Quipus" from the artist Maricruz Arribas. Exhibited in our Gift Shop, you will find beautiful local craftwork made by the Andean communities that work for the Centre of Traditional Textile Art of Cusco, which is a prestigious organization with many years in the business. At Tierra Viva Cusco Machu Picchu Hotel you will enjoy the greatest cultural attraction in Peru with the comfort you are looking for and relax surrounded by the exuberant nature of the magical Forest of Clouds.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Business
Languages Spoken
English, Spanish
Location
Av. Hermanos Ayar 414, Aguas Calientes, Machu Picchu 08681 Peru
Name/address in local language
Tierra Viva Machu Picchu
1,923 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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Tierra Viva Machu Picchu Hotel comes highly recommended for its inviting atmosphere and unblemished cleanliness, particularly the well-maintained bathrooms. Nestled in an ideal location for Machu Picchu explorers, the hotel boasts spacious and spotless rooms, albeit some guests have mentioned basic decor and soundproofing could be improved.
The staff's exemplary service and attention to detail are frequently commended, ensuring a comfortable stay. While some travelers note the value could be better, the amenities, including the satisfying breakfast buffet, are often celebrated.
Location
Convenient
Atmosphere
Inviting
Rooms
Spacious
Value
Reasonable
Cleanliness
Spotless
Service
Attentive
Amenities
Outstanding
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We spent one night here, so that we could visit Machu Picchu already in the morning the following day (much more relaxed than doing that in a day trip from Cusco). We were greeted at the train station by a member of the hotel staff, who took us and our luggage to the hotel (about 5 minutes walking away). Service in general was very good, friendly, and professional.
Our room was on the side of the hotel with a partial river view. Looking back, we probably would have wanted to pay a bit extra to get a room at the front of the hotel with a full river/valley view. The room, including bathroom, was very spacious. It did have a bit of a moist smell to it, but that is normal in such a relatively wet place (we were there in the wet season) in the tropics and was not too bad. The room was sparsely but adequately furnished, and had a good comfortable bed.
Breakfast was fine with a reasonably good choice of foods and drinks. Coffee and (coka) tea was available complimentary all day long in the reception area.
Compared to other, similar, hotels we stayed at in Peru, this hotel was a bit on the pricey side, so not offering as good a value for money, but that must be due to its remote location in a very popular town close to Machu Picchu.
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Date of stay: February 2020
Value
Location
Service
Room Tip:Booking a (front) room with river-view is worth it - nice to hear the river and nice to look over...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carolina Saenz, Otro at Tierra Viva Machu Picchu
Responded Aug 31, 2020
Dear Nomad810524, We would like to thank you for taking time to share your experience at Tierra Viva Machu Picchu with other travelers. We are very happy to know that you enjoyed your stay. We hope to have you again at Tierra Viva very soon! Kind regards, Carolina Saenz Guest Relations Tierra Viva Hotels
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I stayed only one night on 8 March 2020. It was my birthday but I was so focussed on climbing Machu Picchu Mountain the next day I did not say a word. A comfortable night, attentive staff and very relaxing once I got there off the train. I left my suitcase at concierge the next morning when I checked out, climbed the mountain and toured the Machu Picchu ruins and then came back to collect my luggage at around 2.30pm. I was absolutely over the top about climbing the Mountain but very stiff and sore. I asked if the hotel had any shower facilities that I could access - the answer yes of course. Buffet breakfast was terrific as well. Can't fault the service here. Very memorable stay and the staff went above and beyond.
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Date of stay: March 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carolina Saenz, Otro at Tierra Viva Machu Picchu
Responded Aug 31, 2020
Dear Mark D, Many thanks for qualifying our hotel service as Great and for sharing your experience at our hotel with other travelers. We hope to see you again very soon at any Tierra Viva Hotel. Best regards, Carolina Saenz Guest Relations Tierra Viva Hotels
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The Tierra Viva is a bright, beautifully appointed and tranquil hotel decorated with local, funky Andean art & conveniently located close to the market, restaurants, and both the train & the bus stations. The river was really high during our visit, which provided an excellent soundtrack during our entire our stay.
All the staff we interacted with were pleasant, welcoming, kind & attentive, and somehow Elmer remembered all of the names in our group even though we’d only seen him briefly upon check in.
The rooms were spacious, clean & comfortable and mine overlooked the river which was an added bonus. A delicious buffet breakfast with a good variety of options was available starting at 5 am, which is perfect for early morning departures to Machu Picchu. We were able to drop our bags off prior to check in, and store them with the hotel after check-out which was very convenient. The hotel also provides filtered water so we were able to fill up our water bottles prior to setting out for a day of hiking & sight-seeing.
I would recommend this hotel to anyone in Machu Picchu Pueblo or Aguas Calientes & will definitely stay here on a future trip. It had everything we could have needed during our stay & delightful, friendly staff to make us feel welcome.
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Date of stay: March 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carolina Saenz, Otro at Tierra Viva Machu Picchu
Responded Apr 13, 2023
Dear chelizsch, We loved your comment! Thank you! And also we would like to thank you for taking the time to share your experience at our Tierra Viva Machu Picchu. At Tierra Viva we have hotels in Lima, Arequipa, Cusco, Sacred Valley, Machu Picchu, Puno, Piura and Trujillo and in all of them you will find the same quality of excellent service that characterizes Tierra Viva. All the best, Carolina Saenz Guest Relations Tierra Viva Hotels
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I used the TV as a base to visit Machu Picchu. Aracely at the front desk was able to check me in and answer all of my questions plus arrange for laundry service. My buddy stayed in the 06 bank and I was in the 07 bank. I would say that you should try to get the 07 (corner) as it is a huge room with a balcony and a window in the bathroom. The hotel has one of the nicer restaurants in town and it is much quieter and away from the crowds than the plaza mayor or along the rail tracks. It is important to note that Aguas Calientes (like Ollantaytambo) is remote and amenities are limited. This means that most accommodations are rustic. The wifi is excellent but the hotel does not have an internal air-handling system which means that my bathroom got very cold at night. Each room has it's own wall-mounted heater which comes in handy at night. The hotel is located a short walk from the plaza mayor and rail/bus station which means it is a lot quieter.
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Date of stay: July 2022
Rooms
Service
Sleep Quality
Room Tip:Try the 07 bank due to size and window in bathroom (ventilation)
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carolina Saenz, Otro at Tierra Viva Machu Picchu
Responded Aug 3, 2022
Dear 205deep, We would like to thank you for sharing your experience at Tierra Viva Cusco Machu Picchu. We are pleased to know that you had a good experience. Best regards, Carolina Saenz Guest Relations Tierra Viva Hotels
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One of the great staff members met us at the train station and carted our bags to the hotel, as well as back to the train on the day of our departure...all of which is a nice touch. The front desk personnel were also charming and helpful The room was comfortable, although the view of neighboring rooftops was ugly. The "included" breakfast was bad: Eggs and sausages were cold, and the selection of other foodstuffs was poor. If you're not constrained by time in the morning, don't accept the hotel breakfast, go check out other nearby restaurants.
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Date of stay: January 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carolina Saenz, Otro at Tierra Viva Machu Picchu
Responded Feb 15, 2022
Dear Michael O, We would like to thank you for taking time to share your experience at Tierra Viva Machu Picchu with other travelers. We really value the feedback from our guests because it helps us improve our service every day and with your comments we will able to strengthen our breakfast. Hope to welcome as our guest again soon. Best regards, Carolina Saenz Guest Relations Tierra Viva Hotels
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The hotel's location is 2-5 minutes' walk from the Machu Picchu train station, bus station, central square or shopping street, which is very convenient.
We stayed in a corner room on the third floor, which had a large terrace and a long river next to it. There was a surging sound, but the sound of the surging water was very comfortable and would not affect your sleep. The bathroom shower water pressure is sufficient and hot enough, which is very good. The room was also very spacious.
The most commendable thing is that after visiting Machu Picchu, although we had already checked out, the hotel arranged for us to have a shower for free, which was very considerate and considerate. The hotel lobby also provides free hot tea or water to visitors.
Finally, we had lunch at the hotel restaurant before leaving. The food was delicious and the price was reasonable. It was more value for money than restaurants in city squares!
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We decided to come to Aguascalientes last minute because of some protest that would not allow us to get to Machu Picchu on time, I quickly search for the few hotels that wear four and five stars and chose this one simply by some posted photos and location, I am glad we did because we end up staying 2 nights since we couldn’t get back to Cusco because of the protests. The rooms are very clean and spacious, in the regular rooms expect to have a hair dryer a TV and standard features, in the superior rooms you have a little more like bath bes two sinks and better views. I was worried about the carpet since I saw a review that posted something negative about it but the carpets, in the rooms we had were clean and did not smell.
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Date of stay: April 2022Trip type: Traveled with family
Room Tip:Request rooms facing the river, And if you can upgrade to a superior room they are much more...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carolina Saenz, Otros at Tierra Viva Machu Picchu
Responded Apr 19, 2022
Dear Claudiamag, We are very happy to know that you enjoyed your stay at Tierra Viva Machu Picchu and would like to thank you for taking the time to share your experience. We hope to have you again at Tierra Viva very soon! Kind regards, Carolina Saenz Guest Relations Tierra Viva Hotels
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We stayed 2 nights and were very pleased with the accommodations. The hotel is very close to shops, the train station and several restaurants. We had the buffet breakfast which was good, and the hotel also has universal plugs in the bathroom with both 110v and 220v. No need to bring an adapter or converter! The staff was very friendly and they handled our group of 21 efficiently.
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Date of stay: August 2021Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carolina Saenz, Otro at Tierra Viva Machu Picchu
Responded Aug 31, 2021
Dear Lorraine P, We would like to thank you for taking time to share your experience at Tierra Viva with other travelers. We are very happy to know that you and your group of 21 really enjoyed your stay! We hope to have you again at Tierra Viva very soon! Kind regards, Carolina Saenz Guest Relations Tierra Viva Hotels
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We reviewed many hotels in Aguas Calientes before deciding on Tierra Viva since we were only staying one night we wanted the best hotel possible without breaking the bank. The rooms were spacious, relatively new with large bathrooms and large showers. The beds were quite comfy, one of our rooms was overlooking the river, which is just across the street and had amazing views. We had read positive comments about the breakfast and we were all very impressed, the crème de leche crepes were excellent! My wife thought it was the hotel breakfast we have ever had. They stored our bags for the day while we hiked Wanyan Picchu and let us use their shower room, all free of charge, before we left for the train station.
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Date of stay: February 2024Trip type: Traveled with family
Room Tip:We went in the off season so the prices were much lower than high season.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eduardo Bellatin, Propietario de posadas at Tierra Viva Machu Picchu
Responded Feb 28, 2024
Dear Dan J, Thank you for sharing your detailed review of Tierra Viva Machu Picchu. We are glad to read your positive comments about your experience with us. We will share your feedback with our team and hope to welcome you back again in the near future. Enjoy your future travels! Best regards, Eduardo Bellatin Head of Hotels Tierra Viva Machu Picchu
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Rooms are nice and clean, staff is doing a good job, too. Breakfast from 5:00am, which was very important for our visit to Machu Picchu, very nice and they offered a good selection. Location could not be better, 5 mins walk from/to train station and even closer to the bus station for Machu Picchu. Very recommendable hotel.
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carolina Saenz, Otro at Tierra Viva Machu Picchu
Responded Aug 31, 2020
Dear MichaelSchindl, We would like to thank you for sharing your experience at Tierra Viva Machu Picchu. We hope to see you again very soon at any of our hotels! Best regards, Carolina Saenz Guest Relations Tierra Viva Hotels
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Orange County, California492 contributions50 helpful votes
Yes it’s possible to get picked up from the train station and escorted to the bus ticket and/or line area. Contact Tierra Viva to arrange this.
As another person wrote everything is very close by so it’s not necessary but if that’s your preference it can certainly be arranged. I wanted that service as well but arranged it through a 3rd party tour company. They had a rep from the hotel meet us at the train station on arrival and walked us to the hotel. Of course we could have found it on our own but it was nice to have someone guiding us to weave through the narrow lanes and also to help me carry my bag.
I recommend getting your bus and MP tix in advance so you can go straight to the bus line per the timing of your ticket (there are different likes for different timings).
If you have contacted the hotel to meet you a representative will be there with a placard & your name on it. They will then take your luggage & you will walk with them to the hotel.
Otherwise you will have to walk with your luggage.
Either way it’s not far to any hotel from the station.
Dear Kameron O,
Thank you for your message and please accept our apologies for the delay ansering.
You will not be able to reach Aguas Calientes town by car, you can only arrive to the town by train or by Inca trail.
Thank you,
Carolina Saenz
Guest Relarions
Tierra Viva Hotels
Dear chilloutkoala,
We have a Travel Advisor and she will be able to help you with tickets and tours.
Please contact us directly and we will be happy to assist you.
All the best,
Carolina Saenz
Guest Relations
Tierra Viva Hotels
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Are there any historical sites close to Tierra Viva Machu Picchu?
Many travelers enjoy visiting Santuario Historico de Machu Picchu (1.4 miles), Temple of the Sun (1.4 miles), and Temple of the Three Windows (1.4 miles).
