We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
Calle Wiracocha 204, Aguas Calientes, Machu Picchu Peru
Lowest prices for your stay
Lock in the lowest price from these sites
Travelocity$80
Hotels.com$80
Orbitz.com$80
Tripadvisor$80
StayForLong
eDreams
View all 10 deals
Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Traveler (35)
Dining (4)
Room & Suite (4)

About

#14 of 93 in Aguas Calientes
Location
4.6
Cleanliness
4.3
Service
3.8
Value
4.1
Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Children's television networks
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Full body massage
Baggage storage
Wifi
Bar / lounge
Hot spring bath
Massage
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Laundry service
Show more
Room features
Housekeeping
Safe
Telephone
Bottled water
Clothes rack
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish, Japanese, Portuguese
46Reviews2Q+A5Room tips
Traveler rating
  • 13
  • 19
  • 6
  • 7
  • 1
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Sort by:
Most Recent
Julie W wrote a review Oct 2019
Burlington, Canada336 contributions105 helpful votes
Basic 2 star hotel, in a good location, but sadly lacking! The whole hotel seemed to smell of urine. Our room window was interior and looked into the staircase. Mattress was fairly decent but pillows weren't the greatest. Front desk staff was nice. We didn't try the breakfast so can't comment. I'm sure there are better hotels in this cute little town than this!
Read more
Date of stay: October 2019
Value
Cleanliness
Service
2 Helpful votes
Helpful
Share
Michael Almony wrote a review Oct 2019
22 contributions1 helpful vote
Great 3- star hotel in Aguas Calientes. Staff super friendly- the staff met us at the train station holding our luggage after our visit to Machu Picchu- who does that? Well they do- and we so appreciated it. This hotel has an elevator- so super accommodating to those with mobility issues.
Read more
Date of stay: October 2019Trip type: Traveled
Helpful
Share
L W wrote a review Jun 2019
San Francisco, California4 contributions
The good: Great location. Some of the staff are pretty nice. (The housekeepers, chef and front desk guy with curly hair were wonderful.) Laundry is inexpensive. Very nice views from the top floor dining room. Rooms facing the water have an amazing sound and view. The bad: The manager and check-in guys we had were WEIRD. We checked in as two groups with two different rooms, and they didn't run our credit cards when we first checked in, for some reason. Instead, they started harassing us on the second day about paying. Super, super weird. The plumbing is bad. Be prepared to put your toilet paper in a wicker wastebin that has no liner! If you pop back in during the daytime, you'll find the room to every door in the place--including the one to your room--wide open. You are unlikely to find someone cleaning on your floor, let alone your room, at this time.You will also find a huge pile of tour group bags in the lobby. It's a safe town, but still pretty shocking that they have so little concern for customer privacy and security. Shower head fell off while I was using it. Our room was directly under the dining room, and the kitchen staff started making a lot of noise directly over our heads around 10:30 p.m.
Read more
Date of stay: May 2019
Rooms
Cleanliness
Service
Trip type: Traveled
Helpful
Share
Les L wrote a review May 2019
St. Petersburg, Florida16217 contributions415 helpful votes
+1
The hotel seems relatively new and on first glance is nice. It’s easy to get to with some rooms having a view of the river but most rooms only have a window onto the staircase. The rooms are functional but there is no storage to unpack. Rooms on the street are noisy from kids playing into the night. Rooms on the top floor are under the kitchen and dining room so incredibly noisy from about 315pm when they clean and then from about 4am-10am during breakfast prep and cleanup. When I asked them to be quiet after needing some rest after the Machu Picchu climb, they shrugged their shoulders. Breakfast was basic with some eggs, fruit an day old bread. There was water intrusion on our bedroom wall and ants were common. The TV is a mess with no ability to plug in a laptop or USB to watch movies. On the other hand the rooms are $33-$40 or so per night. So, by advising people about the noice on the fifth floor and the street, doing some big control and maybe adding a couple of shelves to the rooms and bathrooms, this would have been a much better experience. Also, advertised bar on the 6th floor with great views never opened.
Read more
Date of stay: May 2019Trip type: Traveled
Helpful
Share
justintrn wrote a review May 2019
San Francisco, California7 contributions8 helpful votes
Don’t stay in the hotel with high expectations. This is a little better than a hostel. Nothing is really nice, bedsheets were terrible. The WiFi rarely worked for most of us and the water pressure in the shower wasn’t good. The complimentary breakfast stops at 9am and left a a lot to be desired. Arrive here late, get up early, and leave if you plan to stay here. Listening to the water rushing down the river was a nice to help us sleep. You can’t hear them from all the rooms though.
Read more
Date of stay: May 2019Trip type: Traveled
Helpful
Share
Helena wrote a review Apr 2019
Florida42 contributions21 helpful votes
The hotel is clean, quiet and had comfortable beds. The hot bath after the Inca trail was relaxing. They provided ”box-breakfast” a.k.a breakfast on the go because we wanted to take the first bus to Machu Picchu and the breakfast opened after that. (Btw make sure that you are early enough in the bus queue!) Coca-tea is available in the lobby.
Read more
Date of stay: April 2019Trip type: Traveled
1 Helpful vote
Helpful
Share
Response from FelipeM5923, Gerente at Terraza de Luna
Responded Apr 16, 2019
We are glad you enjoy your staying with us and had a wonderfull time visiting Machupicchu
Read more
Scott S wrote a review Apr 2019
Highlands Ranch, Colorado39 contributions16 helpful votes
Great facility and appears to be newly remodeled. If it hasn't been newly remodeled, then the staff takes GREAT care of everything! Breakfast facilities and offerings is enough for anyone. Slightly away from the "center of the action" in Aguas, but that is a positive to get some good rest. Right next to the river giving some natural "white noise".
Read more
Date of stay: April 2019
Rooms
Cleanliness
Service
Trip type: Traveled
Room Tip: Some rooms are without windows, but you aren't going to Aguas for the view from the room...
See more room tips
Helpful
Share
Response from FelipeM5923, Director de Relaciones con Clientes at Terraza de Luna
Responded Apr 9, 2019
Thank you for your comment, we are glad you enjoying your staying with us
Read more
huzikun wrote a review Feb 2019
1 contribution
非常にオススメできるホテルです! Highly Recommended Hotel!(English review is below) 居室・ベッド・水回り・ロビー・設備、すべて問題ありませんでした。 受付のスタッフの方も、英語はあまり話せませんが、一生懸命親切に対応してくれます。 朝食についても、決して豪華なものとは言えませんが、パン・飲み物数種類・いろいろなフルーツ・ハム・チーズ・卵料理など、十分美味しくお腹がいっぱいになるものでした。 一方で、Wi-Fiについては全室無料で利用できるのですが、スピードはあまり早くはありません。(通常のネットサーフィンは問題ありませんが、動画を見ようとするとかなり時間がかかります。) ロケーションについては、マチュピチュへのバス乗り場から徒歩7分程度です。(少し傾斜のきつい登り坂があります) また、6階には広いウッドデッキがあり、マチュピチュの大自然を眼前に、街で買った夕食なども食べられます。 いいホテルなのに、なかなかお客さんが集まらないようで、本当にもったいないと思います。(私が利用した時は、私含めて数組の宿泊客しかいませんでした…) マチュピチュ村で滞在される際は、このホテルはオススメです! Neat and clean room, bed, bath, toilet and good equipment. The reception staffs are very kind but can speak only Spanish. (When you contact in English or any other language, you should use Goole Translator.) Breakfast is not so splendid but enough delicious and sufficient. (Rolls, some sorts of drink, ham, cheese and fried egg are available.) Wi-Fi is available in all rooms and lobby but its speed is no so fast that it takes little long to watch videos on YouTube. The location is good: you can access this hotel from the main station and bus stop in 7 minutes. Plus, the large wooddeck is on 6th Floor where you can enjoy magnificent view of the nature. I recommend strongly this hotel.
Read more
Date of stay: February 2019
Location
Service
Sleep Quality
Trip type: Traveled
Helpful
Share
UNCLeekie1 wrote a review Jan 2019
Raleigh112 contributions22 helpful votes
We stayed in Jan 2019 for 2 nights. For the first night I think we were the only guests, and the 2nd possibly 2 of 4? We had a room on the corner of the hotel by the river. It was quiet except for the river. I will say that the walls seemed a bit thin so I cant speak for noise when there are other travelers there. Breakfast was good, they would make you eggs or an omelet, along with the standard buffet.
Read more
Date of stay: January 2019
Value
Location
Service
Trip type: Traveled
Helpful
Share
sbk_globaltraveler wrote a review Oct 2018
New York City, New York288 contributions103 helpful votes
This “hotel” is pretty terrible in almost every way. I didn’t stay here by choice and it was truly a last resort. Our original hotel was overbooked and our reservation was canceled the day before our arrival. All hotels in Machu Picchu were sold out and this was the only place with availability for two rooms. All of my pros/cons are listed below. Basically, this is not a place to stay if you intend to rest or recover before/after Machu Picchu. Cons 1. Poor Sleep Quality- Tiny, uncomfortable bed. Pillows are not very good either. I highly doubt the comforter is washed between guest stays. The linens showed signs of wear and had some small stains. The room can get chilly. 2. Noise- The noise carries throughout the entire place and literally you can hear the room on the right, left, above, below, and hear people in the hallway. It is impossible to sleep here. People have very little regard for keeping their voice down and at all times there is noise. 10 pm, 2 am, and 4:30 am... We called the front desk to ask for people in the lobby to quiet down and could hear the phone ringing in the lobby from the 5th floor. It’s like a dormitory with paper thin walls. There are nonfunctional windows that open to the stairwell, which just allows more noise to come in. 3. Bugs- Flies, spiders, and mosquitos. We had to ask for insect spray for our room. Felt pretty unclean. 4. Breakfast- We went to eat around 6 am and it was totally abandoned already. There was really nothing to eat at all. Stale pastries. 5. No English- the hotel manager was very nice and friendly, but he doesn’t speak English. Our tour guide had to serve as a translator for a different couple that was having issues checking in. 6. 4-5% Charge for Credit Card- The transaction fee for using a MasterCard and Visa. They prefer cash. Pros 1. Location- Close to the train station and to the bus station. Walkable go all restaurants. 2. Kind Hotel Manger- He was a very nice guy and seems to do everything at the hotel. He picked us up from the train station upon our arrival. He was so nice it actually makes it hard to give this place such a low rating. 3. Bathroom- large and clean. Some reviews mention there wasn’t hot water, I can’t speak to this. After reading those reviews I strategically avoided showering here. Sorry to say this isn’t a good property. Avoid staying here. We were exhausted the day of Machu Picchu because we couldn’t rest here at all.
Read more
Date of stay: October 2018Trip type: Traveled
Helpful
Share
Previous
PRICE RANGE
$73 - $80 (Based on Average Rates for a Standard Room)
LOCATION
PeruCusco RegionSacred ValleyMachu PicchuAguas Calientes
NUMBER OF ROOMS
25
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Terraza de Luna
Which popular attractions are close to Terraza de Luna?
Nearby attractions include Plaza Manco Capac (0.1 miles), Mercado de Artesanias (0.1 miles), and Iglesia Virgen Del Carmen (0.2 miles).
What are some of the property amenities at Terraza de Luna?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
What food & drink options are available at Terraza de Luna?
Guests can enjoy free breakfast and a lounge during their stay.
What are some restaurants close to Terraza de Luna?
Conveniently located restaurants include Chullos Craft Beer & Homemade Food, Apu Inti Restaurante Machupicchu, and Chef House Peruvian Food.
Does Terraza de Luna have airport transportation?
Yes, Terraza de Luna offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Terraza de Luna located near the city center?
Yes, it is 0.2 miles away from the center of Aguas Calientes.
Are pets allowed at Terraza de Luna?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Terraza de Luna?
The staff speaks multiple languages, including English, Spanish, Portuguese, and Japanese.
Are there any historical sites close to Terraza de Luna?
Many travelers enjoy visiting Santuario Historico de Machu Picchu (1.6 miles), Temple of the Sun (1.6 miles), and Temple of the Three Windows (1.6 miles).
Is Terraza de Luna accessible?
Yes, it offers reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.