The McRoyal Hotel boasts a total of 57 hotel rooms equipped with the basics to guarantee a good night's sleep. Complimentary WiFi access, a single and or a double bed, sitting area for your relaxing pleasure, flat-screen TV's with multi-channels, basic room amenities, tea/coffee facilities, fridge, iron and pressing board, safety deposit box, dresser table, cupboard with coat hangers, business telephone, and siting area across all 6 room types. McRoyal Hotel is excited to open the new facilities. A Swimming pool, Poolside Pizza and Grill, Huncles Bar, Pokies lounge with 50 machines, Royal Cafe and the biggest conference facility in the Western Highlands.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Business
Mid-range
Location
Kagamuga Airport Access Road, Mount Hagen 281 Papua New Guinea
McRoyal has the best location if you are needing to stay closer to the airport. The food is served in large portions and I particularly enjoyed their Caesar Salad and Chips. Although, I suggest they reconsider how they set cutlery on the dining tables of the restaurant.
I would say the rooms are average and in need of modern interior designing. I would also suggest the management consider providing a business centre for its clients because their office scanner was not functional so I had scan my business documents with my phone scanner (that sucked). WiFi is unavailable at McRoyal, but I hope management has plans to include that soon. WiFi is a must for all hotels in urban areas.
McRoyal expanding and soon to open their newly constructed wing, which will bring new life to the hotel. So I'm looking forward to come around in the future to experience the new hotel wing.
The customer service is friendly but should have regular in-house hospitality training to maintain the level of professionalism.
Overall, as a local traveller, based on the current service I experienced, I would give this hotel, 6.8 out of 10..
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Date of stay: February 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Clean, spacious hotel rooms located just a 5-minute drive away from the Mount Hagen airport. The staff was extremely friendly, and the restaurant was excellent. However, no internet and the hotel could not run my credit card. Moreover, the room was quite noisy - any noise made in the hallway came right through the walls and door. Finally, the hotel is pricey for what you get (though no more so than other properties in the area).
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Date of stay: May 2019
Rooms
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Food was great, Service was reasonable. Environment is clean. however, just a few things that needs to be added to make the guests stay more comfortable. Provide toiletries and sanitary bins in the bathroom. Also no free Wifi access in rooms. Otherwise, overall Service was good. Great place to conduct Business Conference/Meeting
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Date of stay: June 2016
Rooms
Location
Service
Trip type: Traveled on business
Room Tip:Higher floor rooms have balcony and have more privacy.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I had heard good things about this place sad but they are not true. Reception had booked me in on tbe wrong day saying they expected me the day before. Put me in a substandard room that smelt of damp and mould. Room walls dirty bathroom same. This room should be taken out of service untill they have repaired the leak from the shower that flows into the Bedroom area. Lighting is just 2 bare flouros no bed lamps. Wardrobe if gou can call it that is broken and reeks of damp and mould. Tje nice looking ponds are nothing more than pools of water full of algae ripe for breeding mosquitos. The staff are pleasant enough about the only saving grace.
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Date of stay: July 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
How is this hotel recommended by Trip Advisor? The service from the reception to the restaurant is poor. No hot water in the deluxe room (new wing). I had to walk to another room in the old wing to have a hot bath. Food was served quite late. It got to me cold and half cooked (pork). The hot chocolate I ordered as part of my dinner, was instead brought to my room at 10pm just as I was ready to go to sleep. Nothing royal about this hotel.
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
Room Tip:I don't recommend anyone to stay here unless you have no other choice in Mt Hagen.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Had a great time at the gaming lounge and Hunkles bar. Very spacious and luxurious rooms and the staff were very kind. The food was amazing and I suggest the Caesar Salad. The location is convenient and it's surrounded by beautiful mountains. I recommend McRoyal Hotel to all traveller's.
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It is the best hotel in Mt. Hagen. Luxurious and spacious brand new rooms, modern facilities, state of the art technology and lots of fun. Also conveniently located. The staff are the friendliest and the food is amazing. I fully recommend this hotel to anyone visiting Mt. Hagen.
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Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had no idea this gem existed until we unexpectedly encountered it one day. The fishponds are a nice touch. The service is friendly, the food good and (for PNG) reasonably priced (K30-40). The hotel grounds and inside are beautifully and recently upgraded. We took a look at the rooms available and they too are good, priced at K400-450 at the time of this review.
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Date of stay: November 2015
Rooms
Cleanliness
Service
Trip type: Traveled with friends
Room Tip:Upper rooms have a nicer view and a balcony.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This place does not deserve more than a few lines of comment.
Pros: large rooms and nice terrace.
Cons: cockroaches in the room cockroaches in the restaurant horrible food dirty towels dirty bathroom bathroom without hot water for the duration of our stay (4 days, unfortunately) bathroom lamp not working furniture and furnishings in very poor condition noisy and loud hotel security staff during the night. hotel staff impotent and totally unhelpful
Never, never again
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Date of stay: August 2018
Rooms
Location
Service
Trip type: Traveled with friends
Room Tip:Stay away from this hotel!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very friendly patient staff. Will stay here again when back in Mt Hagen.
Rooms are big and clean, food is fine for the area.
We felt safe and secure at this property and that certainly helped with resting.
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Date of stay: November 2016
Value
Service
Sleep Quality
Trip type: Traveled on business
Room Tip:Choose a upper level room for the beautiful breezes.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Vicky, I'm not quite certain where the Show is - likely Queens Park, which is about 25-35minutes drive away from the McRoyal, dependent on the traffic. However, would recommend you contact Nellie at the McRoyal Reception via email which is available on the hotel website. Sadly TripAdvisor is not permitting me to send the email address.
All the best.
There are more places to choose from in the Mount Hagen area.
PRICE RANGE
$194 - $196 (Based on Average Rates for a Standard Room)
LOCATION
Papua New GuineaHighlands RegionMount Hagen
NUMBER OF ROOMS
57
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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