Was here for 2 weeks and found the hotel room clean with comfortable bed. Bedsheets and towels are white and changed daily . Daily replenishment of bottled water, shampoo and soap was done without fail. The shower was HOT which was great because of the weather. The staff were professional and seemed committed Breakfast was a little more than basic with a variety of fruits served- the only protein was eggs. Lastly, the ambiance was great and hotel well designed with lots of green
Stayed here for 6 weeks on a work trip. Hotel management and staff could not have been more supportive to our team during our stay - always friendly and able to cater to our needs from providing local information, money exchange, organising transport, providing us with meeting and cooking faciltiies etc... Hotel itself is very modern and clean and our rooms spacious. Communal areas were nice and pool area a great place to relax. Small gripes - I would have liked menu to be a little more varied with a few simpler/ healthier options. And sadly the gym was closed due to covid. But all in all was a great place to stay and would highly recommend!
The room is spacious and comfortable, with a large bed and very nice mattress and pillows. There is a fridge and kettle so can keep some food in the room. Big TV, lots of desk space. The staff are all very polite and friendly and wear their masks all the time. The food is always good and there is a fair amount of choice. The hotel feels very safe and has high walls around and security. The pool area is very nice and there are shaded seats as well as sunny ones. There are facilities to wash and dry clothes.
Loved the food here especially during Bbq night, chef Leila prepared food delicious enough to satisfy our cravings, most esp her bufallo wings, so yummy..our friends often hang out in this place to eat their best pizza 🍕 😋 😀 😉...you will get your money's worth plus the chef is so friendly and accomodating, you will surely enjoy your stay and can say CRAVINGS SATISFIED....
The location of the hotel is perfect and close to the town center. The staff is friendly and you are always welcomed with a smile. Breakfast is good and the hotel caters to all tastes. The room I had was well equipped and spacious. This is an added bonus. There is nothing like their Highlander Burger to help recover from a long day other than a nice relaxed drink in the Nu Ming Bar. The veranda is tranquil and perfect to end your night. The hotel has become my hotel of choice for my next time.
We arrived at the hotel and have had a warmest welcome. This friendly reception hasn't stopped! Everyone is friendly! Food is amazing- the chiefs clearly take pride in they cooking! The bedroom is spacious and clean and feels like home. I could ask more from a hotel! Thank you!
I recently had the experience of leading a multi-person medical team into the Western Highlands to support medical workers at the Mt. Hagen Provincial Hospital. We lodged at the Highlander Hotel in excess of six weeks. Anyone who visits, for work or pleasure, needs to remember exactly where you are and adjust expectations based on reality and not unrealistic expectations. That said, the management and the staff at the Highlander Hotel succeeded in making the long stay and long work hours at the hospital as pleasant as possible. Indeed, their efforts exceeded our expectations. A polite and attentive staff, an accommodating and positive manager, supportive and aware security teams, and a restaurant with a better menu and food better then major hotels in Port Moresby (or most other metropolitan city). The local manager and the leadership at Coral Sea Hotels Group deserve extra points for running a solid operation in a setting that is challenging at the best of times. Everyone at the hotel attended to the needs and safety of the medical team.…
Stayed here for 1 night. Very average hotel however if you compare this to other hotel and lodges around MT Hagen, then this is the place to be. They offer drop off to airport. Talking about food, had Pizza. Unfortunately they run out of few options in its menu like Chicken Schnitzel and Thai Chicken Curry. Staffs are very up to par. Overall a good experience.
First time to Hagen. Hotel is modern. Good restaurant and bar. Good security. Rooms modern and comfortable. No problems with water for me. Staff very good and go above and beyond. Happy to stay here again.
I’d like to just say that I wasn’t expecting anything spectacular when I first booked this hotel. But my oh my! It was the service that made this trip one of the best I’ve ever been on. Everyone is so friendly here! The hotel driver even offered to give me a little tour of the town on our way to the airport! It’s safe and secured and the restaurant serves some pretty yummy food! Definitely going back again! p.s for first timers to the Highlands of PNG, keep your expectations low and you won’t be disappointed. 😊