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Faisalabad Serena Hotel

Club Road Civil Lines, Faisalabad 38000 Pakistan
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Traveler (128)
Room & Suite (26)
Dining (15)

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About

#3 of 21 hotels in Faisalabad
Location
4.5
Cleanliness
4.3
Service
4.2
Value
3.9
Experience world-class hospitality in the heart of Faisalabad at the Faisalabad Serena Hotel. Renowned for quality accommodation and guest services, this luxury hotel meets all the demands of today’s discerning traveller while reflecting the true essence of Punjabi heritage. The hotel occupies a privileged location in the heart of Faisalabad, close to the Central Business District, in close proximity (two kilometres) from the famous Clock Tower and teeming bazaars. Elegantly appointed rooms, stunning gardens and courtyards, unrivalled security and a wide choice of restaurants offering local and international delicacies, make the Faisalabad Serena Hotel one of the city’s premier hotels for business and leisure. Step inside the sophisticated and luxurious interiors of the hotel where our guests are treated to the polished and nurturing ambience reminiscent of the old manors of Faisalabad. Chinioti sofas with vibrant floral tapestry made by local artisans are placed alongside traditional ceramic lamps representing local culture in its full spectrum. A huge, brass lamp hangs in the lobby, offsetting the brick walls as a magnificent centrepiece. The courtyards and lush gardens are another treat for guests, providing a haven of peace and serenity in the bustling city centre.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Airport transportation
Business Center with Internet Access
Conference facilities
Parking
Wifi
Hot tub
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Shuttle bus service
Banquet room
Meeting rooms
Concierge
Currency exchange
Doorperson
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
188Reviews4Q+A29Room tips
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Abdul Sami wrote a review Nov 2023
Regina, Canada113 contributions35 helpful votes
+1
This is Pakistan’s most beautiful hotel, Period. Stayed for the night of November 21 & 22, 2023. I visited this property for almost 30 years but found hotel in better condition than before. This hotel always has unique architecture, interior design, add great amenities and services which put this hotel top hotel in Pakistan in my opinion. Room was spacious with comfortable bed had separate sitting room. Housekeeping was A class. All the staff we came into contact from Security, Doorman, Bell person, Receptionist, Servers, housekeepers, Supervisor and Managers were very friendly and courteous. This positive staff attitude reflects great training provided by management. Noticed General Manager Rashid Uddin engaging with staff on all level to improve overall service experience. Awesome!! Property has many good food options available. Great landscaping and maintenance. As soon you entered the property you seem to cut from outside world to immerse in hotel scrounging. Five star plus Highly Recommended
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Massimo Vignati wrote a review Nov 2023
Milan, Italy23 contributions8 helpful votes
Very nice hotel. Clean, gentle staff, great breakfast. Every time I come in town I will stay in this hotel and always they satisfy my expectation. Only small issues os that the plugs to recharge Laptop and Phone are only behind the beds. Air conditioning a little noisy/ Rest of facilities are superb
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Date of stay: November 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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aurnzeb wrote a review Oct 2023
Lahore, Pakistan1 contribution
Very unprofessional and noisy staff they had a party in the lawn and kept working all night. Staff was making noise and no response on complaints. The service was terrible and cleanness was so poor. This hotel is very expensive and offers very poor hygiene, service and facilities. I would not recommend this hotel at all.
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Review collected in partnership with this hotel
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Curiosity28227206556 wrote a review Oct 2023
1 contribution
Oh, dear reader, sit tight and prepare for a rollercoaster of an experience at the illustrious Serena Faisalabad Hotel, where I recently embarked on a culinary and slumberous adventure that had me questioning the very essence of luxury. Allow me to regale you with the tale of my stay, for it's a story that must be told. The journey began with a smooth check-in that promised a world of opulence and extravagance. But, oh, how appearances can be deceiving! Eager to appease the growling beast within, I wasted no time and headed straight to the 'open court' food area. If only I had listened to the screams emanating from my stomach - they were cries of impending disappointment. The salad bar, adorned with the finest in greens, offered a truly avant-garde experience. I discovered a multi-dish presentation, which was nothing more than a few variations of cucumber, onion, corn, and beans. And the raita? Well, it was as common as they come, devoid of any delicate sauces or chutneys. The salad selection was about as exciting as a cucumber on a dull day. My excitement peaked as I made my way to the BBQ station, anticipating prawns that would tantalize my taste buds. Alas, what I received was a far cry from culinary ecstasy. To my shock and awe, the Malai Boti had bones - bones, I tell you! Even the humble street cafes serve a more dignified Malai Boti experience, sans the inedible surprises. As for the main course, variety was a word sorely lacking in Serena's dictionary. One chicken dish, two vegetables, and a mutton dish as cold as the service, which was colder than a polar bear's toenails. One could argue that even a school cafeteria offers more choice. Dessert, the saving grace of many a mediocre meal, was equally lackluster. The Gurr Walay Chawal were ice-cold, as if they'd been plucked from the Arctic, and the selection of desserts was limited enough to make a child's tea party seem like a lavish banquet. In the end, it was a hefty bill of 4400 rupees that left my wallet feeling lighter and my heart heavier. Serena Faisalabad Hotel, once a beacon of hospitality, now serves as a stark reminder of service degradation at its finest. It's a place where the promise of luxury is but a mirage, a culinary misadventure that one must experience to truly appreciate the depths of disappointment. So, dear reader, if you're looking for an unforgettable experience, Serena Faisalabad might just be the place for you, but perhaps not for the reasons they'd like you to believe.
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Date of stay: October 2023
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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HShahid96 wrote a review Oct 2023
Birmingham, United Kingdom1 contribution
Me and my wife enjoyed a 1 night stay in their Executive Rooms. From the moment we arrived, the security presence was really comforting. The reception staff were friendly and hospitable and even volunteered a little discount which caught me by surprise. Check in procedure was smooth, the baggage porter helped with the luggage and the room was clean and pleasant. The facilities on site are fantastic with a wellness centre, swimming pool, gym and many other activities to choose from. There are a few restaurants to choose from and the breakfast variety was never-ending. The price to stay here is higher than anywhere else but so is the overall experience. All in all, the customer service was fantastic, I found it to be great value for money. I would give it a solid 5 star rating.
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Review collected in partnership with this hotel
Date of stay: October 2023
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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rafiqueahmed2023 wrote a review Oct 2023
1 contribution
Great place to stay and enjoy the services. Keep up with the ambiance and quietness alive in rooms area. The breakfast is excellent and food quality is outstanding. Amenities are satisfactory and meeting halls and board rooms are great. Overall check in experience was great.
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Review collected in partnership with this hotel
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Imran H wrote a review Sep 2023
2 contributions
Serena Faislabad is v good Hotel to stay services are very good staff is v polite and friendly very prompt services and I always prefer to stay there whenever I visit Faislabad overall experience is good
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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kmfarooq wrote a review Sep 2023
Karachi, Pakistan1 contribution
Serena Hotel is not just a nice logding place. It has architectural distinction of certain cultural value sooths tiring nerves when you return from day work. It has peculiar ambiance to offer. It has certain value to offer overseas visitors, which may add image to our country.
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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zahraw52023 wrote a review Sep 2023
1 contribution
Highly recommended , an international standered Hotel and best services , Food , cleanliness , customer service, rooms , hotel ambiance , staff everything is awesome.we definitely come back in future .⭐️⭐️⭐️⭐️⭐️⭐️
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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sajjadhussain2018 wrote a review Aug 2023
Lahore, Pakistan7 contributions1 helpful vote
Serena is recommended as first choice if you are planning to visit Faisalabad / Punjab /Pakistan. Overall, I have great experience of stay, food, comfort and other amenities. Location of the hotel makes it easy to commute anywhere in the city.
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Review collected in partnership with this hotel
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$126 - $151 (Based on Average Rates for a Standard Room)
LOCATION
PakistanPunjab ProvinceFaisalabad
NUMBER OF ROOMS
144
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FAISALABAD SERENA HOTEL $104 ($̶1̶4̶5̶) - Updated 2023 Prices & Reviews - Pakistan

Frequently Asked Questions about Faisalabad Serena Hotel
Which popular attractions are close to Faisalabad Serena Hotel?
Nearby attractions include Clock Tower (0.7 miles), FunZone (2.4 miles), and Dua Shopping Mall (0.8 miles).
What are some of the property amenities at Faisalabad Serena Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Faisalabad Serena Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Faisalabad Serena Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Faisalabad Serena Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Faisalabad Serena Hotel?
Conveniently located restaurants include Forks N Knives Pizza Kitchen, Al-Haaj Bundoo Khan, and Hardees.
Are there opportunities to exercise at Faisalabad Serena Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Does Faisalabad Serena Hotel have an airport shuttle?
Yes, Faisalabad Serena Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Faisalabad Serena Hotel have airport transportation?
Yes, Faisalabad Serena Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Faisalabad Serena Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Faisalabad Serena Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.