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Faisalabad Serena Hotel

TripAdvisor$163*
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Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
$163*
$163*
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Faisalabad Serena Hotel
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99 Reviews from our TripAdvisor Community

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Showing 92: English reviews
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Lafayette, Louisiana
Reviewed 1 week ago NEWvia mobile

It's a beautiful boutique hotel with old fashioned Architecture. Very nice decor. Very friendly staff and customer service. Good size breakfast buffet. Even though small hotel but still have three restaurants with elaborate menus. It's over 30 years old property that needs to be upgraded and expanded. Even our executive room was a small room & bathroom was small for...

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Helpful?
Thank MSalmanF
Irfan M, Manager at Faisalabad Serena Hotel, responded to this review

Thank you for taking time to post your valuable feedback. Your comments have been shared with our entire staff. We are very glad to know you were pleased with the hotel overall. Your suggestion is appreciated, we are already upgrading our rooms and you will enjoy your stay more. We look forward to hosting your stay once again and continuing...

Reviewed 2 weeks ago

My family and I (group of 10 adults and 2 toddlers) visited the Serena Hotel in Faisalabad last month for high tea. The service from the staff was exceptional. We were offered a seating area in the foyer of the hotel while we waited for some of our high tea guests. We were taken swiftly into the dining area and...

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Helpful?
Thank RehanAhmad878
Irfan M, Manager at Faisalabad Serena Hotel, responded to this review

Thank you for taking time to post your valuable feedback. Your comments have been shared with our entire staff. We are very glad to know you were pleased with the hotel overall especially food quality and the emphatic services of the staff. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for...

Helsinki, Finland
Reviewed 4 weeks ago

Very nice hotel, good room, excellent amenities etc. Not much else though, quiet little place. A pool but did not swim. You feel the spectators. Staff is very helpful and attentive, extra so. Restaurant is good and buffets are extra ordinary, both morning and evening.

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Helpful?
Thank SivHarriet
Irfan M, General Manager at Faisalabad Serena Hotel, responded to this review

Thank you for taking time to post your valuable feedback. Your comments have been shared with our entire staff. We are very glad to know you were pleased with the hotel overall especially food and emphatic services of the staff. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Faisalabad...

London, United Kingdom
Reviewed April 11, 2017

The hotel is great and the standards are far above of what can be expected in the country. Staff is very friendly and helpful. The whole environment is absolutely clean. The double bed was huge, smooth and very confortable, and we were given extra mattresses and extra sets of towels for the kids at no extra costs. And since we...

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Helpful?
Thank Besold
Irfan M, General Manager at Faisalabad Serena Hotel, responded to this review

Thank you for taking time to post your valuable feedback. Your comments have been shared with our entire staff. We are very glad to know you were pleased with the hotel overall especially cleanliness, bed comfort and the emphatic services of the staff. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you...

Multan, Pakistan
Reviewed April 1, 2017 via mobile

It was an excellent experience conducting a dealer's event at the hotel. The Hotel team exhibited professionalism and were experts in handling our large sitting of 200 people approx. The food was amazing and we relished every bite. Overall we made ourselves comfortable and had nice stay. I would surely stay there again as it is the only good place...

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Helpful?
Thank RBAVARI
Irfan M, General Manager at Faisalabad Serena Hotel, responded to this review

Thank you for taking time to post your valuable feedback. Your comments have been shared with our entire staff. We are very glad to know you were pleased with the hotel overall especially banquet event arrangements, food quality and the emphatic services of the staff. We look forward to hosting your stay once again and continuing to meet your expectations....

Bradford, United Kingdom
Reviewed March 30, 2017

Went for day time Brunch, amazing place, plenty of variety for all. Loved the desserts selection. Gardens are designed for dining out and peaceful relaxed gatherings. Not had to deal with the management side so cant comment. But overall had a great experience.

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Helpful?
Thank 67shezadm
Irfan M, General Manager at Faisalabad Serena Hotel, responded to this review

Thank you for taking time to post your valuable feedback. Your comments have been shared with our entire staff. We are very glad to know you were pleased with the food quality of brunch, the emphatic services of the staff and the interior of the hotel. We look forward to hosting you once again and continuing to meet your expectations....

Reviewed March 27, 2017 via mobile

A decent hotel with good organised layout. Good clean rooms. A little improvement is required in food quality and standard of cooking .Overall very good standard .Staff is cooperative and forthcoming.Good Security arrangement .Reception desk is also active. Thanku Serena Faisalabad

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Helpful?
Thank Muhammad I
Irfan M, General Manager at Faisalabad Serena Hotel, responded to this review

Thank you for taking time to post your valuable feedback. Your comments have been shared with our entire staff. We are very glad to know you were pleased with the hotel overall especially room comfort and the emphatic services of the staff. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for...

Dubai, United Arab Emirates
Reviewed March 15, 2017

Its best place in Faisalabad for stay I request to hotel management pls. improve front disk staff and washroom I understand hotel management already working on improvement and renovation . Over all its good I love to stay here and recommend to you....

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Helpful?
Thank masroorgillani16
Irfan M, General Manager at Faisalabad Serena Hotel, responded to this review

Thank you for taking time to post your valuable feedback. Your comments have been shared with our entire staff. We are very glad to know you were pleased with the hotel overall. We appreciate your suggestion and feedback and we look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Faisalabad Serena...

London, United Kingdom
Reviewed March 14, 2017 via mobile

Worst service received,wrong information provided on number of occasions,I was told corporate rates apply as long as confirmation received from my company, once checked in I was told as my company is not on Hotel's panel therefore I have pay full wake. I have no choice to pay the full price as I was already checked in, had this communicated...

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Helpful?
Thank oceancurrent456
Reviewed March 1, 2017 via mobile

With high boots clicking and jackets on, we headed off to yet another adventure.  Saying no to pizza should be declared a crime. A crime I am not ready to commit yet. Safely hidden behind the grandeur of the Rakaposhi café, is its courtyard. A diamond in the rough. Quiet, demure, unpretentious. The restaurant is self-satisfied yet surprisingly not overpriced....

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Helpful?
Thank Shamael F
Irfan M, General Manager at Faisalabad Serena Hotel, responded to this review

Thank you for taking time to post your valuable feedback. Your comments have been shared with our entire staff. We are very glad to know you were pleased with the hotel overall especially Rakaposhi Courtyard. Your comments about the ambiance and food quality are appreciated. We look forward to hosting your stay once again and continuing to meet your expectations....

Questions? Get answers from hotel staff and past guests. Ask a question

75 photos of this hotel

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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free Internet
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included

Additional Information about Faisalabad Serena Hotel

Address: P.O. Box # 433 | Club Road, Faisalabad, Pakistan
Location: Pakistan > Punjab Province > Faisalabad
Price Range: $169 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Faisalabad Serena Hotel 4.5*
Number of rooms: 144
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Questions & Answers

Questions? Get answers from Faisalabad Serena Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I think I would recomend any room in this hotel.”
Besold, Apr 11, 2017 | Read review
“The hotel atmosphere is very quite and relaxing. If you need extra quite or extra space make a note at booking time and all will be perfect.”
avalentini, Mar 1, 2017 | Read review
“Executive Rooms - First floor are good.”
nb002, Sep 20, 2016 | Read review
“Ask to go up and see (inspect) the room before you make all the payments. Flush the toilet and check the shower & bathtub.”
239nisarg, Aug 6, 2016 | Read review
“Rooms at the back are quieter”
adeelanwer, Jul 10, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
TripAdvisor
$163* /night
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Booking.com$163
Travelocity
Priceline$163
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*Disclaimer
Prices are for 1 room, 2 adults
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