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Faisalabad Serena Hotel

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Club Road, Faisalabad Pakistan
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (95)
Room & Suite (26)
Dining (13)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 06/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Faisalabad Serena Hotel
Updated 06/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 20 hotels in Faisalabad
Location
Cleanliness
Service
Value
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Airport transportation
Business Center with Internet Access
Conference facilities
Parking
Wifi
Hot tub
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Shuttle bus service
Meeting rooms
Concierge
Currency exchange
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
150Reviews3Q+A28Room tips
Traveler rating
  • 63
  • 53
  • 17
  • 7
  • 10
Time of year
Traveler type
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Popular mentions
Oliver D wrote a review Nov 2021
Canton of St. Gallen, Switzerland231 contributions95 helpful votes
This is in fact one of the best Hotels I ever been. The stuff is welled trained, very helpful and efficient. The rooms are cosy and very well maintained. Bathrooms are newly renovated and the rainshower is working very well, no nozzle is blocked. A wonderful oasis in the hectic of Faisalabad. I’m always very excited to be there.
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Date of stay: November 2021Trip type: Traveled on business
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atifs2016 wrote a review Nov 2021
Lexington, Kentucky119 contributions48 helpful votes
Serena Faisalabad is a quite hotel, excellent rooms , very clean and high class service. Resturants offer choices. Front desk staff very friendly. Location is pretty central. Nice conference room choices.
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Date of stay: November 2021
1 Helpful vote
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Response from Hassan Khan, Guest Services / Front Office at Faisalabad Serena Hotel
Responded 3 weeks ago
Dear Valued Guest, Thank you very much for the warm comments following your recent stay at the Faisalabad Serena Hotel. We are delighted to learn that you enjoyed your room, the food, and the quality services rendered by our staff. We are looking forward to welcoming you back soon to “your home away from home”. with warmest regards, Hassan Khan Director Rooms Division Faisalabad Serena Hotel
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Go789796 wrote a review Oct 2021
Karachi, Pakistan3 contributions2 helpful votes
Ac does not cool enough. Seems like they are saving electricity or their chiller keeps tripping. It’s 3 am and I can’t still sleep due to high temperature. Food is below average and room size is average while the bathrooms are extremely small even on deluxe floors. I don’t see any difference on deluxe floor and standard rooms. Otherwise well kept but what is the use of a good looking hotel that is not comfortable?
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Date of stay: October 2021Trip type: Traveled with family
Room Tip: Get another hotel. Many better hotels in the city for half the price
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Response from Hassan Khan, Other at Faisalabad Serena Hotel
Responded Oct 7, 2021
Dear Valued Guest, Thank you very much for the comments following your recent stay at the Faisalabad Serena Hotel. I have read together with our Chief Engineer your comments with great concern and I do apologize for the mishap that you encountered with the air-conditioning system of your room during your stay. I assure you that the comfort of our guest is our utmost priority and I shall be pleased to fully investigate your complaint pertaining to your room. In order to do so, kindly share your name and room number to find out the issue. I will wait for your reply with the relevant details. We are looking forward to welcoming you and your family back soon, when we shall demonstrate the quality service and comfort for which the Faisalabad Serena Hotel is renowned worldwide. With warmest regards, Hassan Khan Director Rooms Division Faisalabad Serena Hotel
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Hasan Pehlivan wrote a review Jun 2021
Istanbul, Turkey27 contributions1 helpful vote
+1
One of the newest Serena Hotels in Pakistan. As modernization, it is better than Islamabad Serena Hotel, but smaller. Faisalabad Serena Hotel is a boutique hotel, that constructed as stone and brick blocks in Faisalabad. The breakfast is not very rich, it is reasonable level. Rooms are very clean and the location is so quiete. The security is in the top level as a standart of Serena Hotel.
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Date of stay: September 2020
Value
Rooms
Service
Trip type: Traveled on business
Room Tip: Do not prefer to stay at garden floor.
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1 Helpful vote
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Mati un Zia wrote a review Jun 2021
1 contribution1 helpful vote
My stay at this amazing property is always a great experience - from the time of check in, till you check out, their attention to detail is worth the appreciation. The restaurants offer a nice ambience, staff is extremely friendly and professional too. If in Pakistan, one must drop by this property to experience the warm hospitality of Serena Team.
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Date of stay: May 2021
Rooms
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: Opt for room 123.
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1 Helpful vote
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PRICE RANGE
$135 - $189 (Based on Average Rates for a Standard Room)
LOCATION
PakistanPunjab ProvinceFaisalabad
NUMBER OF ROOMS
144
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Frequently Asked Questions about Faisalabad Serena Hotel
Which popular attractions are close to Faisalabad Serena Hotel?
Nearby attractions include Clock Tower (0.7 miles), FunZone (2.4 miles), and Dua Shopping Mall (0.8 miles).
What are some of the property amenities at Faisalabad Serena Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Faisalabad Serena Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Faisalabad Serena Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Faisalabad Serena Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Faisalabad Serena Hotel?
Conveniently located restaurants include Forks N Knives Pizza Kitchen, Bundoo Khan, and Hardees.
Are there opportunities to exercise at Faisalabad Serena Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Does Faisalabad Serena Hotel have an airport shuttle?
Yes, Faisalabad Serena Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Faisalabad Serena Hotel have airport transportation?
Yes, Faisalabad Serena Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Faisalabad Serena Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Faisalabad Serena Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.