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Protea Hotel Ikeja Select

Traveler (52)
Room & Suite (36)
Dining (11)
Certificate of Excellence

About

#10 of 171 hotels in Lagos
Location
Cleanliness
Service
Value
Certificate of Excellence
Protea Hotel by Marriott Ikeja Select is located in a quiet suburb of Ikeja CBD, across the road from Lagos State Secretariat and Ikeja Mall. The hotel is about 5 km away from the airport and 1 km from the Oba Akran Industrial area. Whether you are travelling for business or pleasure, our accommodation is designed to suit your needs. Facilities include, conference venues, fitness centre, swimming pool and free Wi-Fi.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Evening entertainment
Airport transportation
Business Center with Internet Access
Secured parking
Parking
Free internet
Wifi
Internet
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Conference facilities
Meeting rooms
Fax / photocopying
Newspaper
Outdoor furniture
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Suites
Desk
Housekeeping
Room service
Safe
Coffee / tea maker
DVD / CD player
Complimentary toiletries
Telephone
Bottled water
Iron
Laptop safe
Wake-up service / alarm clock
On-demand movies
Hair dryer
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Good to know
HOTEL CLASS
HOTEL STYLE
Value
Mid-range
Languages Spoken
English, French
Hotel links
Visit hotel website
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Hotel deals
97Reviews
1Q+A
12Room tips
Traveler rating
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Popular mentions
The good: The food was great. The staff at reception desk was very helpful. Particularly the gentleman that works the graveyard shift (gets off at 7am). He assisted me occasionally and was always welcoming. They have some events at night by the pool area that’s pretty cool. (If you’re not trying to sleep). I liked the breakfast buffet and they take security seriously. The bed was very firm and comfy. Also loved the showers water pressure. The bad: Upon checking into my room I saw a candy wrapper on the floor. Other than that, it looked clean. However, a hotel worth her salt wouldn’t make this kind of mistake. There was a strand of hair on my bed and also a pair of socks under the bed. (Didn’t even realize about the socks until the next day.. and no, it wasn’t mine). A supervisor did apologize for the candy wrapper which I appreciated. Went to eat at the restaurant downstairs and no one attended to me even though waiters went to and fro. After about 20 mins, I literally had to grab someone to get service. This happened 2 more times. Even though I complained, this never changed. Verdict: Considering the price of the room, you’re still getting a good deal value wise. I would stay here again even though my stay wasn’t perfect. The hotel staff should just do better in paying attention to the little details. This would go a long way.
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Response from imameg2, Guest Relations Manager at Protea Hotel Ikeja Select
Responded May 5, 2019
Dear Sir, Thank you for sharing your experience at the Protea Hotel by Marriott Select Ikeja through the feedback,many thanks for the compliment, we have noted all the constructive feedback and has shared with the appropriate head of department and management to enable us serve you better on your next visit to Ikeja. Thank you again for your time and come visit us again soon! Yours Sincerely, Guest Relations
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The staff are probably the best part of any stay at this establishment. Always ready to help. Their treatment of first-timers and Titanium or Platinum Elite members, is exemplary. Breakfast is divine. I have stayed here for years since it opened and I have never had any cause to regret it. Unlike most places that offer Croaker or Catfish - these guys go all the way to grill the most exquisite BARRACUDA fish. The central Air conditioning is a problem - TOO COLD!!! Come into the hotel from the searing Ikeja heat, and within 5 minutes, you have forgotten about it. No cut corners when it comes to comfort. The bed and bathroom amenities are above average, but could be better. Oh - and did I mention about the staff?
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Response from imameg2, Guest Relations Manager at Protea Hotel Ikeja Select
Responded Apr 25, 2019
Dear Sir, Thank you for sharing your experience at the Protea Hotel Select Ikeja through your feedback. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to know that we have met your expectations in staff service. your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Your comments on amenities is noted and has been shared with management. We look forward tow welcoming you back soon. Yours Sincerely, Guest Relations
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Rooms are clean, the property is well maintained. Staff is also pleasant. but the services require improvement. response time is very slow. you have to request for regular amenities as these are rarely refilled other than the shower cap. even for slippers are provided on special request. the price is also a little high. the most convenient thing about protea is availability of halal meat and ikeja city mall.
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Protea Select has always been a place that lives up to its billing. The staff members are quite courteous and the meals nice. One major thing is the cleanliness of the room and the prompt services from the staff when required.
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Well what can I say about this hotel . The staff are superb , making everyone feel like they are part of a big family . The manager Fraser runs a superb hotel , takes the time to make sure everyone is looked after . The staff are superb and very friendly . The food selection is great and the chef oh wow the chef . Chef Benoit is the best I have ever come across .From the minute you meet him it feels like he is a member of your family , he makes you any dish you like and looks after everyone . This hotel has to be the best hotel I have stayed at , I don’t think any other hotel can beat the quality of this place . I have a video testimonial but cannot upload it on trip advisor .
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PRICE RANGE
$126 - $231 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Protea Hotel by Marriott Ikeja Select
LOCATION
NigeriaLagos StateLagos
NUMBER OF ROOMS
117
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