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Victoria Crown Plaza Hotel

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72 Reviews from our TripAdvisor Community

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Showing 65: English reviews
Singapore, Singapore
2 reviews
4 of 5 stars Reviewed June 12, 2016

Stayed at the hotel from 31 May to 10 June. Was there on business. The Hotel is well situated and offers very friendly and hospital service. Run by the Manager George and his competent and friendly staff, Temi and Janet (to mention just a few) and concierge Geofrey. They were always there to answer to our every needs.

Helpful?
Thank guruhundal
Janet D, Guest Relations Manager at Victoria Crown Plaza Hotel, responded to this review

Dear Mr. Guru, Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Geoffrey and Temi know they made an impact during your stay. We hope to welcome you back to the hotel soon!... More 

Brighton, United Kingdom
1 review
5 of 5 stars Reviewed May 19, 2016

Truly a home away from home. The staffs especially Janet makes me feel as Baba ngida any time I lodge there. Special attention to my room care. Always ready to help and sort out any request or need. This is my permanent home when I am in Lagos.

Helpful?
Thank Oluayuba
Janet D, Guest Relations Manager at Victoria Crown Plaza Hotel, responded to this review

Dear Mr. Ayuba, Thank you very much for your positive comments. The entire team are so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. we look forward to welcoming you back home. Best regards, More 

Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 8, 2016

I was a guest in this hotel on several previous occasions and having always enjoyed my stay I was very disappointed during my recent visit. Firstly, the decor has been changed in the rooms, with very poor workmanship, the laminate flooring was poorly installed and was also not cleaned on a daily basis. The window did not close fully which... More 

Helpful?
Thank worldtrav83
Janet D, General Manager at Victoria Crown Plaza Hotel, responded to this review

Dear Worldtrav83, Firstly, I hope you had a nice and safe trip back hope. It was a great pleasure to interact with you during your last stay and discussed some of this issues. Once again, we sincerely appreciate your wonderful and also the constructive comments based on your recent experience at VCP Hotel. You are one of our loyal guests... More 

London, United Kingdom
2 reviews
4 of 5 stars Reviewed April 23, 2016

This hotel is situated in a very good location. I was greeted by very polite staff who where really nice and freindly and made us feel at home. Our rooms where really cute and nice .. It appears that the hotel is going through some renovations and there are new fixtures and fittings . I absolutely love the pool and... More 

Helpful?
Thank eaellabella3
Janet D, Guest Relations Manager at Victoria Crown Plaza Hotel, responded to this review

Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and the property upgrades. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. Thank... More 

Haemeenlinna, Finland
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 21, 2016

Nice hotel and friendly staff. The building and rooms are not perfect. I first got the standard room and just in 5 minutes the table fell down from the wall and the shower did not work. I got upgraded to penthouse room which was excellent. Still must recommend.

Helpful?
Thank Royal80E
Janet D, Guest Relations Manager at Victoria Crown Plaza Hotel, responded to this review

Dear Esteemed Guest, I appreciate you taking your valuable time to post a review. i sincerely apologized for the wall incident on your arrival, the furniture agency has been contacted and all amendment has been done to prohibit this happening again. we appreciate the fact that we were happy with the upgrade and will assure you of always getting the... More 

Chennai (Madras), India
Level Contributor
45 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed April 19, 2016

VCP, as it is known in Lagos is a nice hotel in the heart of Victoria Island. The rooms are large and very comfortable. The bathroom is big with good toiletries and towels, weighing scale, hairdryer etc. The room has a well-stocked refrigerator and sufficient furniture to work comfortably with good lighting, unlike many hotels that have dim lighting. There... More 

Helpful?
Thank isaac24
Janet D, Guest Relations Manager at Victoria Crown Plaza Hotel, responded to this review

Dear Esteemed Guest, Thanks for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. All the best and... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 25, 2016 via mobile

During my recent biz trip to Lagos from 21-25 March 2016, I stayed at VCP again. This was my second time in VCP, and I must say it was as good as the first. My room was clean and tidy, and service all round was excellent - front desk, F&B, housekeeping, concierge, security, the whole team! The kind of attention... More 

Helpful?
4 Thank penguinscanfly
Janet D, Guest Relations Manager at Victoria Crown Plaza Hotel, responded to this review

Dear Guest Thank you for giving us a perfect rating and for recommending our hotel to other travellers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to your next visit! More 

Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 15, 2016

Stayed here for 2 consecutive weekends. Was a bit apprehensive to start with but I shouldn't have been. The building is well maintained and secure. Security were polite and alert even when we came back very late in the evening. The Front of house staff very friendly, efficient and welcoming. Checking in was straightforward too. The hotel is relatively close... More 

Helpful?
1 Thank Tim B
Janet D, Guest Relations Manager at Victoria Crown Plaza Hotel, responded to this review

Dear Guest. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. We look forward to your... More 

Chelmsford, United Kingdom
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed February 11, 2016

Stayed here for a week on business. The rooms are very comfortable and certainly upto international standards. Big flatscreen TV's, A/c, a nice minibar and comfortable beds. There is wi-fi available throughout the hotel - but the availability of a good and high speed internet in Lagos itself is patchy. The breakfast buffet serves both international & local dishes. Gets... More 

Helpful?
1 Thank Sanjay S
Janet D, Guest Relations Manager at Victoria Crown Plaza Hotel, responded to this review

Thank you Sanjay S for your review. We look forward to serving you again More 

Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 3, 2015

Excellent service from Eduardo (GM) and Janet. We hosted an event for 40 clients and are very satisfied with the facilities, food and services supplied. My room was clean, comfortable, spacious and had reliable, fast (8MB) wifi. The non smoking rule is welcome. Food was good and tasty.

Helpful?
Thank M D W
Janet D, Guest Relations Manager at Victoria Crown Plaza Hotel, responded to this review

Thank you very much, it was fantastic experience serving you. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
Alo Alo
Alo Alo
Cuisines: International
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Hotel has 39 luxurious appointed classic standard rooms, 4 twin classic rooms, 3 Junior Suites, 3 Deluxe Suites, 3 Executive Suites and our Penthouse Floor. 2 Two-Bed Room Suites and 1 Presidential Suite. ... more   less 

Additional Information about Victoria Crown Plaza Hotel

Address: 292B Ajose Adeogun Street | Victoria Island, Lagos 101241, Nigeria
Location: Nigeria > Lagos State > Lagos
Price Range: $124 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Victoria Crown Plaza Hotel 4*
Number of rooms: 49
Reservation Options:
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Also Known As:
Victoria Crown Plaza Lagos
Hotel Style:
#7 Best Value Hotel in Lagos
#22 Luxury Hotel in Lagos
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