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BEST WESTERN Starfire Hotel

128 Joel Ogunnaike Street | Ikeya Gra, Lagos 00000, Nigeria
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16 Reviews from our TripAdvisor Community

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Showing 16: English reviews
Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The staff offered incredible service and were an absolute pleasure to work with! Especially Solomon. I would recommend this hotel to future travelers. Great hotel if you have a flight layover, as they will coordinate a driver to pick you up and drop you off.

Helpful?
Thank JB2Atlanta
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 23, 2016 via mobile

I chose the Best Western as although it is a budget brand you can usually rely on a level of quality. Unfortunately this is not true at the Starfire. I stayed for two nights. My room was very small however this is not unusual in budget hotels. It did have possibly the smallest window I have ever seen in a... More 

Helpful?
Thank DKSmit
Chuks O, General Manager at BEST WESTERN Starfire Hotel, responded to this review

Dear Mr. SMITH, Valued Guest, I thank you for taking the time to review our hotel after your recent visit. We are delighted that you choose to stay at our property. Your review is very important to us and there were some areas that you provided feedback on and we do appreciate you letting us know as this will allow... More 

Travelers are raving about these Lagos hotels

Johannesburg, South Africa
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed November 23, 2015

This is a small hotel with limited facilities, the staff were very friendly and helpful, but definite lack of attention to detail in the hotel. The water pressure was low, wifi sketchy and the generator took a long time to get up and running so you are often left in the dark. The food is generous but simple with limited... More 

Helpful?
Thank ANTHEASMITH
Chuks O, General Manager at BEST WESTERN Starfire Hotel, responded to this review

Good day Mr. ANTHEASMITH , I thank you for your stay in our hotel and most especially appreciate your comments regarding your experience. The Management always treat guest’s feedback with utmost seriousness because we want to continue improving in our facilities and services, so that you and our other guests will have a more pleasant stay in their next visit.... More 

london, United Kingdom
1 review
4 of 5 stars Reviewed October 27, 2015

excellent customer service....cant fault them at all......willing to go the extra mile to accommodate my requests.....really impressed....and because i had been to the hotel....i was recognised and accorded a warm welcome...

Review collected in partnership with Best Western

Helpful?
Thank Richard B
Abuja, Nigeria
1 review
1 of 5 stars Reviewed July 22, 2015

Never again! Internet did not work the entire time and the tomb like concrete walls didn't allow for cell phone or modem connection either! Staff was incredibly rude and incompetent, check out was such a disaster that I missed my flight.

Review collected in partnership with Best Western

Helpful?
Thank Anna M
Lagos, Nigeria
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed April 21, 2015

Viewed from outside, the company look more like a family home. I arrived from the Middle East tired and worn out.The design of the entry lobby is so tight that i was barely able to move out of the cab. However, the warmly welcome and glass of juice from Jonah was more than soothing. I was given an option of... More 

Helpful?
Thank joustar
Chicago, Illinois, United States
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed February 11, 2015

In the heat of lagos relaxing in a pool was my motivation for booking the hotel. But on arrival the pool was out of order and the man at the desk, Nosa did not know where I could find a pool nearby. Suggestions, please tell travelers online that your hotel is under renovations or at least offer an alternative close... More 

Helpful?
Thank Olufunmilayo A
Chuks O, Manager at BEST WESTERN Starfire Hotel, responded to this review

Good day Mrs. Olufunmilayo, The Management appreciates your patronage and we treat guest’s complaint with utmost seriousness as such feedback makes us to work continuously towards improvement of our facilities and services for the comfort of our guests. Ma, we are highly conscious of our guest’s comforts. Please recall my interaction with you towards the end of your stay, whereby... More 

Lagos, Nigeria
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed November 3, 2014

I really use this hotel a lot whenever I have a private mission in Ikeja Lagos. The safety is good, the environment and rooms are quiet enough, and the service is fair. On the whole, the hotel is a fair value for money.

Helpful?
1 Thank DrJKC
Mozimboa Da Praia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 5, 2014

Whenever I have any official visit to Lagos, Star-fire has been the choice of my company. I have stayed there several times and has all been pleasant memories. Even when I left behind a valuable personal effect, it was kept for me and was glad to always remember such a good gesture from the hotel. The staff are good and... More 

Helpful?
1 Thank Emmanuel Omotun... A
Johannesburg, South Africa
Level Contributor
58 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed July 12, 2014

I have stayed here several times, and while the Starfire is expensive by most standards, not really by Lagos's. It would be, at best, a 3-star by any international standard, but they do at least try hard. Management is pleasant and present, and staff are mostly helpful (although they are occasionally slow, absent and/or dismissive). Rooms are patchy too, literally...though... More 

Helpful?
1 Thank JasLev
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Services
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
The BEST WESTERN Starfire Hotel is a special boutique hotel, offering 5 Star conveniences and services in a superb, urban hotspot. The hotel exudes an eclectic mix of contemporary style and African elegance, all within an intimate and relaxing atmosphere in the highbrow neighborhood of Ikeja GRA. The hotel is only five minutes from the local airport and the Murutala Mohammed International Airport. ... more   less 

Additional Information about BEST WESTERN Starfire Hotel

Address: 128 Joel Ogunnaike Street | Ikeya Gra, Lagos 00000, Nigeria
Location: Nigeria > Lagos State > Lagos
Price Range: $124 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN Starfire Hotel 3.5*
Number of rooms: 40
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