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BEST WESTERN PLUS Lagos Ikeja

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BEST WESTERN PLUS Lagos Ikeja
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55 Reviews from our TripAdvisor Community

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Showing 53: English reviews
Reviewed 1 week ago via mobile

The food was very oily and very locally biased , dinner dishes offered for breakfast ?and sub standard pastries. Most days breakfast dishes ran out and staff were few and slow to respond.Ibis had superior breakfast for half the price

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Helpful?
Thank Hillary G
Gabriel E, Duty Manager at BEST WESTERN PLUS Lagos Ikeja, responded to this review

Thank you for the feedback it is well appreciated. We have taken notes of areas we need to improve and we promise to perform better the next time you are with us. Thank you for your continuous patronage

Nice
Reviewed September 7, 2016

The property offers very decent 3-star accommodation with generous amenities in the rooms. Great offer and comfort for business and leisure.However, they need to improve on their menu...choices are quite limited.

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Helpful?
Thank Freeman G
Gabriel E, Duty Manager at BEST WESTERN PLUS Lagos Ikeja, responded to this review

Hello Freeman, Thank You for your feedback it means a lot to us. We have taken notes on your suggestions and we would work on it to deliver a superior service on your next visit. We look forward to your next visit. Regards

Dubai, United Arab Emirates
Reviewed July 30, 2016

The hotel is located 20 minutes from the airport (without traffic). Check-in was done quickly, as I was with a friend who is used to stay in this hotel. The wifi didn't work, till my friend spoke with them to fix a 'private' router in his room. The restaurant offers a limited selection. Breakfast is just basic, as the gym....

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Helpful?
Thank Dadar D
Gabriel E, Duty Manager at BEST WESTERN PLUS Lagos Ikeja, responded to this review

Thank you for your feedback. Just to let you know that your complaints are being taken care of and the menu is been worked on. we really hope you visit to see the adjustments that have been made. Regards

Accra, Ghana
Reviewed July 24, 2016 via mobile

Poorly managed hotel in heart of Ikeja. Stayed here as my flight, Arik Airways got cancelled like always. Some sour experiences I had in last 12 hours :- 1) Not provided with adapters despite multiple requests. Existing socket does not fit my laptop or phone. The excuse given was other guests using it. 2) No calling facility - both international...

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Helpful?
Thank radhsh
Johannesburg, South Africa
Reviewed March 17, 2016

The choice of hotel was mine. I don't like saying that I made a mistake, but blame it on it being my first trip to Nigeria and I did not know better. Not a bad hotel but there is just so many things wrong. The lifts did not work for my entire stay. Three days with no warm water. The...

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Helpful?
Thank Fstate
Cape Town Central, South Africa
Reviewed March 13, 2016

What a disaster this hotel is. Although we had ordered an airport pick up , none arrived. Once w eventually got to the hotel there was no explanation or apology, just a shrug of the shoulders. The infrastructure in this hotel is falling apart. I had to change rooms three times as the air cons didn't work. Both my colleagues...

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Helpful?
1Thank Colleen M
Johannesburg, South Africa
Reviewed March 10, 2016

The hotel is a good clean middle class one. Nothing fancy, but clean. However the service is terrible. When I checked in I asked for a Coca Cola to be delivered to my room as was not feeling well. That took half an hour. Later I ordered a pizza. That took over an hour to be delivered and was cold...

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Helpful?
Thank hughparkes
Lagos, Nigeria
Reviewed March 3, 2016

Good location, beautiful ambiance. The hotel is easily accessible from both the local and international airport. However, food is not so good and the toilets need refurbishment. Sometime, water does not run and at other times, the toilet seats are dislocated.

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Helpful?
Thank Kayode Y
Coventry, United Kingdom
Reviewed February 23, 2016 via mobile

After a two week stay I would recommend avoiding this hotel.The security staff are constantly asking for a job,bar and waiting staff usually disappear as soon as you arrive and after an average of an hours wait an undercooked pizza or cold steak is just not acceptable. The staff can usually be found watching TV in the gym,which seems to...

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Helpful?
Thank Kev A
London, United Kingdom
Reviewed November 29, 2015 via mobile

I love everything about this hotel, delicious buffet breakfast.. all the staff are always there to help and make sure you're safe. I will strongly recommend this hotel for long as well as short stay. The location is very central and easy to brunch around lagos..

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Helpful?
Thank Elizabeth805
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
BEST WESTERN PLUS, Lagos Ikeja Hotel is a 4 star hotel, located on 12 , Allen Avenue Ikeja and about 10 minutes drive from the domestic and International Airport in Lagos , Nigeria (Muritala Muhammed Airport).Our property offers luxury and comfort, matched with our personalised services. Its a 112 Bedroom property with room types ranging from 6 Business Express Rooms, 6 Business Deluxe Rooms,94 Business Plus Rooms and 6 Suites. Our hotel has 3conference facilities for all business meetings and conferences which can accommodate different seating styles based on guest request, It also comes with a fully equipped business centre .Our Eddie"s bar is opened 24hours daily and our restaurantis called the Bombays Duck serves from local to all international menu. We have the private dining area, swimming pool and fully equipped gym.Complimentary high speed WI-FI for In-house guest and other outlets within our property, VIP Lounge, and our BEST WESTERN Guest loyalty Programme called ( Best Western Rewards)We also offer complimentary airport shuttle to and fro the airport. ... more   less 

Additional Information about BEST WESTERN PLUS Lagos Ikeja

Address: 12 Allen St., Lagos 101281, Nigeria
Location: Nigeria > Lagos State > Lagos
Price Range: $105 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PLUS Lagos Ikeja 4*
Number of rooms: 112
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Hotel Style:
#35 Luxury Hotel in Lagos
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PLUS Lagos Ikeja staff and other travelers.
3 questions
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over a year ago

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Questions? Get answers from BEST WESTERN PLUS Lagos Ikeja staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Find one with hot water.”
 of 5 bubbles Fstate, Mar 17, 2016 | Read review
“Try to get room where the AC works. You may struggle!”
 of 5 bubbles colleenm103, Mar 13, 2016 | Read review
“First check if there are hot water in the room and if there is a noise from AC.”
 of 5 bubbles ArieV146, Oct 23, 2015 | Read review
“Stay on the higher floor and other side of the restaurant”
 of 5 bubbles TraavelGeek, Sep 28, 2015 | Read review
“Ask for a room above the pool for a quiet night's sleep.”
 of 5 bubbles travelwriter316, Mar 9, 2014 | Read review
5 of 5
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