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The Island Hotel

Jumia Travel$85*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
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The Island Hotel
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25 Reviews from our TripAdvisor Community

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Showing 25: English reviews
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Reviewed March 8, 2017 via mobile

This is definitely not the best Best Western I've been to. Reception staff never smiled, seemed like we were bothering her. Available breakfast options were limited heavily featuring local delicacies. The few extra options, eggs and bacon, would run out by 7.30. Rooms were well sized but had a distinct damp smell coming from the hallway. Moved out the second...

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Helpful?
Thank Nancy K
Bestwestern H, Guest Relations Manager at The Island Hotel, responded to this review

Dear Esteemed guest, Thank you for your feedback it means a lot to us.We are so sorry for the not too pleasant experience you had with us the last time you visited. I assure you that preventive measures have being put in place to ensure that this does not repeat itself in the future.Having said that, we would be honored...

Dubai
Reviewed January 4, 2017 via mobile

Good hospitality and knowledgeable staff members. I liked the front office guy who was well composed and good at his service delivery. Looking forward to having a successful event here because I just booked a hall. I will put up a review when I taste their food.

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Thank Temitope B
Reviewed August 9, 2016

This is my second visit to the hotel and i was amazed at what i saw.A new ambiance at the reception ,the rooms were smelling fresher and cleaner than the last time i was here,food was excellent and had a rich spread. I discovered a new ,improved best western with the newly trained staff and a plus the pool that...

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Thank temilade o
Damilola N, Guest Relations Manager at The Island Hotel, responded to this review

Dear Esteemed Guest, We are pleased to have made your stay a memorable one and we shall continue to strive to make it better with every visit. Thank you for choosing Best western the island Hotel and for the review as well. Best regards, Damilola Nelson, 08052070220

Reviewed August 5, 2016

My short stay at best western was very fantastic and enjoyable, spacious parking space. Each staffs that attended to me was very professional and quick in responses to my needs. Their food is delicious and on point. I wish to come back to the hotel.

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1Thank Badmus W
Cardiff, United Kingdom
Reviewed July 18, 2016

It was my first time of using this particular hotel, even though I've always stayed in one of the chains in Benin City. The main problem seems to be Internet connections in some of their rooms. I couldn't get any connection for the 12 hours I stayed, even though it was excellent when I went upstairs to the Restaurant for...

Review collected in partnership with Best Western
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Helpful?
Thank Newton E
Damilola N, Guest Relations Manager at The Island Hotel, responded to this review

Dear Esteemed Guest, I would like to thank you for your review and sincerely apologize for the service that was not met. I assure you that it has already been rectified as we have upgraded to a better internet service provider. I assure you that your next visit would be better than the last.Thank you for your feedback and we...

Abuja, Nigeria
Reviewed May 10, 2016

This was extremely overwhelming as the Guest Relations personel I met was filled with enormous radiant smiles and was very pleasant. She gave me an ambiance like I had come to the best place ever, coupled with the front office. I felt like a King as the ever smiling faced lady with a name Tag on her chest as "Damilola''...

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Thank tkoya1
Lagos, Nigeria
Reviewed April 26, 2016

Right from the reception ,the compliments accorded to me was great,superb rooms at 5th floor actually made me feel home away from home. Their service was okay with ever smiling staff and food varieties . The internet was on and off for a while though.

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Thank olaniyiadamson
Lagos, Nigeria
Reviewed April 22, 2016

The service was okay,the staff were friendly. Best point: the food was really good, to my surprise. Theres a new pool and was good for the weather. Poor point; a bit of delay in service. Other than that , I would reccommend this hotel as i had a good stay.

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Thank 148aeesha
Greater London, United Kingdom
Reviewed April 9, 2016

I have stayed in this hotel in March. Good Points: Gym, Staff and Pool Poor points: Loud music ca be heard in the rooms when there are musical events. loud music from the pool side till late in the night. Bad point: Mouldy smell in the bathroom, poor maintainance and

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Thank 12345gold
Damilola N, Guest Relations Manager at The Island Hotel, responded to this review

Dear Esteemed Guest, I would like to thank you for your review and also apologize for the discomfort that you experienced whilst you stayed with us. I want you to know that your feedback is very valuable to us and we are handling all the complaints raised.We assure you of a better stay when next you visit. Thank you for...

Reviewed December 14, 2015

New Management and to treat all customers whether they are using BW rewards point or not...Our room was suppose to be a king was a double...no air conditioning broke after 4 hours moved us to a different room which was 2 full size beds... mold on the ceiling...generator outside the window loud...curling iron and electrical converter plug was taken by...

Review collected in partnership with Best Western
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Thank annau501
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14 photos of this hotel

Management photos: Courtesy of the property manager

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Free Internet
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Pool
  • Beachfront
About the property
  • Beachfront
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Pool
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about The Island Hotel

Address: Plot 1228 Ahmadu Bello Way | Victoria Island, Lagos 234, Nigeria (Formerly Best Western The Island Hotel)
Location: Nigeria > Lagos State > Lagos
Price Range: $102 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Island Hotel 3.5*
Number of rooms: 142
Reservation Options:
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Hotel Style:
#6 On the Beach Hotel in Lagos
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Questions & Answers

Questions? Get answers from The Island Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Request for rooms on 4th and 5th floor.”
temiladeo576, Aug 9, 2016 | Read review
“Ask for rooms away from the quadrant which is the centre of the hotel.”
12345gold, Apr 9, 2016 | Read review
“hmmm - maybe ask for a suite...”
PEB61, Nov 3, 2015 | Read review
“Request for rooms facing the beach”
timedo, May 26, 2015 | Read review
“stay somewhere else”
418DavidM, Jan 31, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Jumia Travel
$85* /night
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Cancelon$122
Travelocity
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*Disclaimer
Prices are for 1 room, 2 adults
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