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BEST WESTERN The Island Hotel

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BEST WESTERN The Island Hotel
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24 Reviews from our TripAdvisor Community

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Showing 24: English reviews
1 review
5 of 5 stars Reviewed 3 weeks ago

This is my second visit to the hotel and i was amazed at what i saw.A new ambiance at the reception ,the rooms were smelling fresher and cleaner than the last time i was here,food was excellent and had a rich spread. I discovered a new ,improved best western with the newly trained staff and a plus the pool that... More 

Helpful?
Thank temilade o
Damilola N, Guest Relations Manager at BEST WESTERN The Island Hotel, responded to this review

Dear Esteemed Guest, We are pleased to have made your stay a memorable one and we shall continue to strive to make it better with every visit. Thank you for choosing Best western the island Hotel and for the review as well. Best regards, Damilola Nelson, 08052070220 More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My short stay at best western was very fantastic and enjoyable, spacious parking space. Each staffs that attended to me was very professional and quick in responses to my needs. Their food is delicious and on point. I wish to come back to the hotel.

Helpful?
1 Thank Badmus W
Cardiff, United Kingdom
1 review
3 of 5 stars Reviewed July 18, 2016

It was my first time of using this particular hotel, even though I've always stayed in one of the chains in Benin City. The main problem seems to be Internet connections in some of their rooms. I couldn't get any connection for the 12 hours I stayed, even though it was excellent when I went upstairs to the Restaurant for... More 

Review collected in partnership with Best Western

Helpful?
Thank Newton E
Damilola N, Guest Relations Manager at BEST WESTERN The Island Hotel, responded to this review

Dear Esteemed Guest, I would like to thank you for your review and sincerely apologize for the service that was not met. I assure you that it has already been rectified as we have upgraded to a better internet service provider. I assure you that your next visit would be better than the last.Thank you for your feedback and we... More 

Abuja, Nigeria
1 review
5 of 5 stars Reviewed May 10, 2016

This was extremely overwhelming as the Guest Relations personel I met was filled with enormous radiant smiles and was very pleasant. She gave me an ambiance like I had come to the best place ever, coupled with the front office. I felt like a King as the ever smiling faced lady with a name Tag on her chest as "Damilola''... More 

Helpful?
Thank tkoya1
Lagos, Nigeria
1 review
4 of 5 stars Reviewed April 26, 2016

Right from the reception ,the compliments accorded to me was great,superb rooms at 5th floor actually made me feel home away from home. Their service was okay with ever smiling staff and food varieties . The internet was on and off for a while though.

Helpful?
Thank olaniyiadamson
Lagos, Nigeria
1 review
5 of 5 stars Reviewed April 22, 2016

The service was okay,the staff were friendly. Best point: the food was really good, to my surprise. Theres a new pool and was good for the weather. Poor point; a bit of delay in service. Other than that , I would reccommend this hotel as i had a good stay.

Helpful?
Thank 148aeesha
Greater London, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed April 9, 2016

I have stayed in this hotel in March. Good Points: Gym, Staff and Pool Poor points: Loud music ca be heard in the rooms when there are musical events. loud music from the pool side till late in the night. Bad point: Mouldy smell in the bathroom, poor maintainance and

Helpful?
Thank 12345gold
Damilola N, Guest Relations Manager at BEST WESTERN The Island Hotel, responded to this review

Dear Esteemed Guest, I would like to thank you for your review and also apologize for the discomfort that you experienced whilst you stayed with us. I want you to know that your feedback is very valuable to us and we are handling all the complaints raised.We assure you of a better stay when next you visit. Thank you for... More 

2 reviews
1 of 5 stars Reviewed December 14, 2015

New Management and to treat all customers whether they are using BW rewards point or not...Our room was suppose to be a king was a double...no air conditioning broke after 4 hours moved us to a different room which was 2 full size beds... mold on the ceiling...generator outside the window loud...curling iron and electrical converter plug was taken by... More 

Review collected in partnership with Best Western

Helpful?
Thank annau501

Travelers are raving about these Lagos hotels

Accra, Ghana
2 reviews
1 of 5 stars Reviewed November 10, 2015

Best Western, The Island Hotel is a pathetic place to stay...horrible hotel staff, completely insensitive to guest needs...internet is virtually non existent and cleanliness is obviously not a priority...I wont even stay in if im paid to do so....

Helpful?
Thank starsarena
Gaborone, Botswana
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed November 3, 2015

Room is OK, bathroom not so OK. A funny place trying to keep up but not really managing. Service is a bit gizmo - asked for repair of Safe 3 times without getting any attention. Room-service never showed up. Internet on and off but that may be Lagos in general. When you consider the price charged this is a rip-off.... More 

Helpful?
Thank PEB61
Questions? Get answers from hotel staff and past guests. Ask a question

14 photos of this hotel

Management photos: Courtesy of the property manager

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Pool
  • Beachfront
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about BEST WESTERN The Island Hotel

Address: Plot 1228 Ahmadu Bello Way | Victoria Island, Lagos 234, Nigeria
Location: Nigeria > Lagos State > Lagos
Price Range: $102 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN The Island Hotel 3.5*
Number of rooms: 142
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Hotel Style:
#7 On the Beach Hotel in Lagos
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