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Four Points by Sheraton Lagos

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Traveler (130)
Room & Suite (66)
Dining (18)

About

Location
Cleanliness
Service
Value
Welcome to the Four Points by Sheraton Lagos. An Uncomplicated comfort in the heart of Lagos. The hotel features 234 spacious guest rooms and conference facilities for up to 200 guests. Relax after a day of work and in the lively outdoor atmosphere of The Office rooftop bar, located on the 2nd floor. You can also enjoy a good game at the Adrenaline sports bar with several local brews. The well equipped fitness center is completed by the one-of-a kind Spa that offers various treatments for local and international guests.
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Property amenities
Pool
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Airport Transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
Wheelchair access
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Room features
Air Conditioning
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Centrally Located
Family
HOTEL CLASS
Hotel links
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489Reviews
189Photos
17Q+A
100Room tips
Traveler rating
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Popular mentions
The property overall was okay. There are many things that could make this hotel much better. I was booked here for Valentine's Day. The bed slept okay and I enjoyed the spa services. Our room was situated on the side of the hotel with what I would consider the best view. It
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Response from adetokunbofabiyi, Marketing Specialist at Four Points by Sheraton Lagos
Responded 5 days ago
Dear Ashley648, Thank you for taking the time to share your recent experience at the Four Points by Sheraton Lagos. Every process put in place is aimed at providing you with an unforgettable hotel experience, unfortunately we have fallen short of this. Your valued feedback has highlighted areas of improvement that has would be shared with the relevant sections of the hotel to ensure that they are improved upon. Thank you once again for your feedback and we hope to serve you better whenever your travels bring you back to Lagos.
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Had a nice time in this private lounge. Had good snacks with lovely cappuccino. Will always go there. The waiters are courteous and nice. The ambience is lovely and very clean bathroom is just few steps away from the lounge
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Response from adetokunbofabiyi, Marketing Specialist at Four Points by Sheraton Lagos
Responded 1 week ago
Dear Topsyp, We are glad you enjoyed your stay with us. We appreciate you taking your time to sharing your experience, we look forward to accommodating you and ensuring you have a memorable stay next time.
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One star is a stretch but sadly no option to go lower. In all my travels around the world, I have never experienced such a horrid hotel stay. If you’ve ever been to Nigeria then you know the elation of having a nice long shower after a day out in the sun and humidity. We checked
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Response from adetokunbofabiyi, Marketing Specialist at Four Points by Sheraton Lagos
Responded 3 weeks ago
Dear Isitiwa, Thank you for taking the time to share your recent experience at the Four Points by Sheraton Lagos. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apologies for all you experienced during your stay. Please be rest assured that your comments would be shared with the team, your feedback is integral to our ability to continue to improve our service, and we hope to better your experience with us whenever you visit the hotel again. Thank you for being a valued customer and we hope to serve you again whenever your travels bring you back to Lagos.
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My stay this time around had its challenges. In my five days stay I changed my room two times. One due to poor drainage, second time due to bad air conditioning. The third room was good. Had to give it to the front desk staff who made it happen and where still polite and ready
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Response from adetokunbofabiyi, Marketing Specialist at Four Points by Sheraton Lagos
Responded 4 weeks ago
Dear Tenacity75, Thank you for taking the time to share your experience on your last stay at the Four Points by Sheraton Lagos. We appreciate your feedback. Please accept our sincere apologies for the inconveniences you may have experienced during your last stay. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We would like to regain your trust and hope to serve you again in the future. Once again, thank you for your valued feedback, it is integral to our ability to continue to improve our service. We hope to have an opportunity to better your experience with us whenever you visit the hotel again!
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The hotel and the service are excellent. Well trained, friendly staff, with high level of professionalism. Parking can be a hassle; there were many nights we struggled to park and had to park outside. I'm unsure if they do not like to give wine glasses, but we asked for wine
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Response from adetokunbofabiyi, Marketing Specialist at Four Points by Sheraton Lagos
Responded Jan 14, 2019
Dear Kemi A, We are glad you enjoyed your stay with us. We appreciate you taking your time to sharing your experience, we look forward to accommodating you and ensuring you have a memorable stay next time
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Dear Mr. Francis, As you are already aware, we have escalated the issue to our service provider and a reversal has been done. Please do confirm with your bank. warm regards,
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Congrats!! Safe and healthy tips would be always have your bottled water to avoid dehydration. Relax and enjoy the whole experience your in laws will take good care of you.
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Our Internet service is very good.
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offer transportation. it is advisable to call the hotel ahead of them if you require transportation from the Airport to the hotel. And by the way all their drivers are vetted .
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"Higher Floor overlooking The Office (2nd floor bar) if you want to enjoy the live music on weekends!!!"
"Be carfull of the room front of the new building is very dark no sun! View on the parking and beton!"
"Avoid second floor on the left - very noisy"
"take a room to the backside of the hotel. the front side is on the weekends very loud because they have live music"
"Avoid at all costs"
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PRICE RANGE
$185 - $291 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four points by sheraton lagos hotel lagos4 points by sheraton lagos
LOCATION
NigeriaLagos StateLagos
NUMBER OF ROOMS
231
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