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Four Points by Sheraton Lagos

Traveler (130)
Room & Suite (61)
Dining (18)

About

#12 of 171 hotels in Lagos
Location
Cleanliness
Service
Value
Welcome to the Four Points by Sheraton Lagos. An Uncomplicated comfort in the heart of Lagos. The hotel features 234 spacious guest rooms and conference facilities for up to 200 guests. Relax after a day of work and in the lively outdoor atmosphere of The Office rooftop bar, located on the 2nd floor. You can also enjoy a good game at the Adrenaline sports bar with several local brews. The well equipped fitness center is completed by the one-of-a kind Spa that offers various treatments for local and international guests.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Free internet
Wifi
Public wifi
Internet
Indoor pool
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Rooftop bar
Banquet room
Meeting rooms
Spa
Rooftop terrace
Concierge
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Air conditioning
Room service
Refrigerator
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Hotel links
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Hotel deals
503Reviews
17Q+A
100Room tips
Traveler rating
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Popular mentions
Four Points is a pretty safe option to stay in Lagos, security is tight. It`s in the Victoria island area, quite a distance away from LOS International. The rooms are spacious, but certain stains on the floor make the room feel a little dated. Friendly personnel, though.
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Response from adetokunbofabiyi, Public Relations at Four Points by Sheraton Lagos
Responded 1 week ago
Dear JuRut, Thank you for taking your time to share your experience at the Four Points by Sheraton Lagos through this platform. As a valued customer, we appreciate your feedback and are pleased to hear that you had a great stay, every process has been put in place for you to have a memorable experience. We will share your message appropriately within the organization. Once again, thank you for your valued feedback, it is integral to our ability to continue to improve our service. We hope to have another chance to better your experience with us whenever you visit the hotel again!
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I spent one night here and couldn't wait to get out. Dialing the front desk is a waste of time and I've never had a noisier room. Some kind of loud music event was happening in the pool area that sounded as if it was happening right inside my room, which went well into midnight and beyond. This place has no business bearing the Sheraton branding. Never again.
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Response from adetokunbofabiyi, Public Relations at Four Points by Sheraton Lagos
Responded 2 weeks ago
Dear Ryan C, Thank you for taking the time to share your recent experience at the Four Points by Sheraton Lagos. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apologies for all you experienced during your stay. Please be rest assured that your comments would be shared with the team, your feedback is integral to our ability to continue to improve our service, and we hope to better your experience with us whenever you visit the hotel again. Thank you for being a valued customer and we hope to serve you again whenever your travels bring you back to Lagos.
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I spent 2 nights here and was totally impressed by the service and staff at the facility. The rooms are well appointed and everything functional. WiFi is excellent as we could do all our internet related work without glitches. We had meals at the Brazzerie and the buffet was nice and the guy at the omelette stand for breakfast does his job so well. The office room bar in the evening was also a delight with the staff willing to go the extra mile to make sure you are satisfied. Overall I think this hotel is up to standard and so on point. I'd definitely recommend this hotel to anyone coming to Victoria Island and environs for business or pleasure
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Response from adetokunbofabiyi, Public Relations at Four Points by Sheraton Lagos
Responded Jun 9, 2019
Dear weMMo234, Thank you for sharing your feedback on your last stay at the Four Points by Sheraton Lagos. We are glad you enjoyed your stay with us. We appreciate your feedback, we look forward to accommodating you and ensuring you have a memorable stay next time. Tokunbo
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Reception team are kind and helpful but dirt and mold starts from the elevator. Finger prints everywhere. Dirty carpet in the corridor. Smell of damp in the room. Every corner of the bathroom is dirty and brown mold is expanding. Floor is sticky and there are no slippers. The food at the grill and resto are ok. In general very overpriced and misrepresented. I will never stay there again. Not even for free.
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Response from adetokunbofabiyi, Public Relations at Four Points by Sheraton Lagos
Responded May 19, 2019
Dear Rashnavadi, Thank you for taking the time to share your recent experience at the Four Points by Sheraton Lagos. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apologies for all you experienced during your stay. Please be rest assured that your comments would be shared with the team, your feedback is integral to our ability to continue to improve our service, and we hope to better your experience with us whenever you visit the hotel again. Thank you for being a valued customer and we hope to serve you again whenever your travels bring you back to Lagos. Tokunbo
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Spent 3 nights and totally enjoyed my stay here. This hotel meets world class standards with modern amenities, customer service was excellent, check-in was smooth, Rooms were clean, spacious and comfortable, soft pillows for those who like such. I especially liked the up-to-date air-conditioning system. The bathroom was modern and spacious too. The breakfast buffet was just ok. The roof top bar was very fun on Friday night with a live band playing. I also love the appreciation for African art all around the hotel. There is also a spa and barbershop in the hotel which was convenient. I was wondering why my excellent stay does not match up to some of the negative reviews but talking to some of friends, i think the issue is mostly of expectations, yes it is world class but it is not the Ritz Carlton, nor the JW. If you come expecting a seven star hotel, you may be disappointing but if you expect a world-class five-star hotel, you will be pleasantly satisfied.
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Response from adetokunbofabiyi, Public Relations at Four Points by Sheraton Lagos
Responded May 19, 2019
Dear DamYoung, Thank you for sharing your feedback on your last visit to the Four Points by Sheraton Lagos. We appreciate your comments, we will share your message appropriately within the organization. Every process put in place is aimed at providing you with a memorable hotel experience. Once again, thank you for your valued comment, it is essential to our ability to continue to improve our service. We hope to have an opportunity to continually better your experience with us whenever you visit the hotel again! Tokunbo.
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PRICE RANGE
$190 - $285 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four points by sheraton lagos hotel lagos, 4 points by sheraton lagos
LOCATION
NigeriaLagos StateLagos
NUMBER OF ROOMS
231
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