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Shari-La Island Resort

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Shari-La Island Resort
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445 Reviews from our TripAdvisor Community

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Showing 280: English reviews
Penang Island, Malaysia
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The resort located in west coast of perhentian Kecil island, hence the sunset is awesome. The resort has a very small private beach, but there are another longer public beach attached to the entrance. Meanwhile, the passenger boat jetty are just 50m away. The room was just average in cleanliness. The water supply was very low and shortage of electricity... More 

Helpful?
Thank Penang_CHEN
Level Contributor
87 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Do you like luxe? Do you like warm douches every moment of the day? Do you like your room cleaned up every day? Do you like a non-musquito room? Do not go to Shari-La Island Resort! Do you like a nice cabin with some lost musquito? Don't you mind to ask for new towels? Don't you mind if there is... More 

Helpful?
Thank JP v
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

This has by far been the most horrible experience I've had with a resort/hotel. -We did not get the rooms that we booked for and ended up paying DOUBLE THE PRICE. -Wifi was super terrible. Most of the time, it could not get connected. No service, no reception. We could not even call if there was an emergency. - NO... More 

Helpful?
1 Thank Nadia N

Travelers are raving about these Pulau Perhentian Kecil hotels

Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This has got to be the worst hotel i've ever stayed at. from the start of the stay our rooms had a mishap and the hotel condition was old , the cleanliness of the room was just terrible and not updated and was definitely not worth a single penny at all. worst wifi connection, they should just not have wifi... More 

Helpful?
3 Thank ParanoidGuest
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

ABSOLUTELY RIDICULOUS. Not only was the room we booked a month ago unavailable upon arrival, the wifi is so slow and connection close to nonexistent and the WORST part is there were 10 to 15 rats crawling in and out of the room from 12am to 6am, we could not sleep as we were already uncomfortable and were always disturbed... More 

Helpful?
2 Thank Khaleesa Z
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Chalet with own balcony -provide chair to relax. Spacious and comfortable room for four of us. Nice open air breakfast area which able to get sea view. Very close to the beach and restaurants & jetty.

Helpful?
Thank RachaelPumpkin
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

For it being one of the more expensive hotels on the island, I would have expected more in terms of maintainandce and customer service. The whole resort is extremely old fashioned and worn out. Decor is dark and damaged but also very dirty. We stayed in the budget room that smelled very bad and the bathroom which had cockroaches and... More 

Helpful?
Thank Gaia C
1 review
2 of 5 stars Reviewed 4 weeks ago

i've been there for honeymoon, service is very poor.. wait until 4pm to check in arrive at 12 noon. i thought im gonna have romantic candle light dinner with my husband but it very dissapointed.. food was so so, the table in worst condition with torn table spread.we change table for 3 times then i giveup. they dont even mention... More 

Helpful?
Thank yuyu n
Amsterdam, The Netherlands
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This resort is very nice to stay and the staff is excelent. We loved staying upthere. It has a own beach where you can relax and having a nice meel. The breakfast is realy good and there is a big choise of food. The bungalows we stayed where very nice

Helpful?
1 Thank Paul S
London, United Kingdom
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed August 17, 2016

If you thnik about Shari La as a hostel, rather than a hotel, you won't find yourself disappointed. The rooms are a decent size, and the location on the beach is fantastic. However, the food, facilities, and service a very poor. Wifi was intermitent and you get a much better free wifi giong to a beach cafe next door. Our... More 

Helpful?
1 Thank LondonConyers
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Beachfront
About the property
  • Beachfront
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
Services
  • Laundry Service
Official Description (provided by the hotel)
Shari-La Island Resort located at Pulau Perhentian Kecil (Coral Bay), 8 minutes walking distance to long beach. Nice place, nice room, nice environment with natural beauty. Our rooms come with hot shower, satellite TV, mini bar, air-condition + fan and 24 hour electricity. Moderate for all budgets. ... more   less 

Additional Information about Shari-La Island Resort

Address: Coral Bay, Perhentian Island, Pulau Perhentian Kecil 20300, Malaysia
Location: Malaysia > Terengganu > Pulau Perhentian Kecil
Price Range: $34 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Shari-La Island Resort 2.5*
Number of rooms: 102
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Also Known As:
Shari-La Island Hotel Pulau Perhentian Kecil
Shari La Island Resort
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