We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

Kapas Island Resort

Pulau Kapas 20000, Malaysia
Hotel amenities
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Prices from our online travel partners are not available
We can't find prices for this hotel
Our online travel partners don't provide prices for this accommodation, but we can search other options in Pulau Kapas
Check In Check Out
Show Prices
Management photos
Kapas Island Resort
View Map
{"widget":{"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","name":"ibex_photo_carousel"},"containerClass":null}
Add Photo Write a Review

60 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 46: English reviews
Petaling Jaya, Malaysia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

This is the worst resort I've ever been. The picture shown I guess it was more than 10 years ago. Not well-maintained. In online agent website indicate buffet breakfast but was served ala carte breakfast that costs averagely RM10. Luckily we shortened our stay for 1 night instead of 2 nights. I think Makcik Gemuk Resort is much more better.... More 

Helpful?
Thank MizzE_77
Kuala Lumpur
1 review
2 of 5 stars Reviewed 1 week ago

I wanted a nice getaway and booked this place out of whims. Thankfully, my friend alerted me in time to read the reviews about this place. I went to their website to confirm the electricity cuts and to my dismay the number on their website was not even accurate. Finally when i got them, they mentioned there's no heater in... More 

Helpful?
Thank DCob
kuala lumpur
Level Contributor
4 reviews
1 of 5 stars Reviewed 2 weeks ago

Best place to train your patience and self responsibility. First thing we came to this resort we waited for 5 hours in order to check in. When we are finally at our rooms, the wait has not ended, there are no electricity! Since there is no telephone in the room we have to walk all the way to the lobby... More 

Helpful?
Thank thunderngage
Bangkok, Thailand
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed June 15, 2016

Disgustingly dirty, the bathroom looked like it hadn't been cleaned in years, the sheets were no doubt dirty also, they were revolting. The room had a slant towards the bathroom meaning you couldn't close the wardrobe door. There were mosquitos in the room.The inclusive breakfast was inedible. The power only worked from 8pm-7am although it actually shut down in the... More 

Helpful?
Thank robyn h
A TripAdvisor Member
1 of 5 stars Reviewed June 9, 2016 via mobile

The room is totaly disgusting. But, the beach is spectacular! We suggest better gonfor camping than booking on this chalet or resort. You can actualy do barbicue here and eat beside the seashore, there are available table nearby the seashore. This is recomended if you want to do camping with friends. Go camp at Longsha beach campsite or you can... More 

Helpful?
Thank A TripAdvisor Member
2 reviews
1 of 5 stars Reviewed June 2, 2016 via mobile

The resort looks like it was run down, the furnishings in our room looks old, toilet is dirty and smelly, limited power supply (electricity available on 7pm-8am and 1pm-4pm) low water pressure and beds were not properly made. The night experience was pretty bad since i can't control the air-conditioner's temperature and found out sands were all over my bed... More 

Helpful?
Thank Mirza S
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed May 29, 2016

It was the most terrible stay of my entire stay in resort, though had been greeted by friendly receptions, but they had trouble in finding the assigned room key. Took about 1 hr to find that key. The furnitures & curtains are full with dust n dirty. The pillows got lizards feces all over. The bathroom was terrible, the water... More 

Helpful?
1 Thank Joey T
Johor Bahru, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 29, 2016

My family of over 30 persons booked this chalet for a family gathering for 3 days, 2 nights. Firstly, they bungled up the bookings in the last minute and canceled some rooms on the second night, even though we booked more than two months in advance. This caused us to cramp 5 people in rooms meant for 3. The extra... More 

Helpful?
1 Thank nebulasolaris
1 review
1 of 5 stars Reviewed May 23, 2016 via mobile

No electricity No water Rooms dirty Breakfast is bad Rooms are horrid. Place is run down - from room to dining hall to reception area - basically everything! Food is non existent. There is hardly any water in the bathroom. and the area dirty.

Helpful?
Thank Ehsan A
Melaka, Malaysia
1 review
1 of 5 stars Reviewed May 23, 2016

Visited the Kapas Island and stayed in this resort from 17/5/16-18/5/16. Power rationing in every 3 or 4 hours (electricity even tripped off during 2am and resumed at 4am). Air conditioner is old and not cooling causing my family sweating even inside the room. The manager of the resort is not friendly as he promised to ask his staff to... More 

Helpful?
Thank KitYW3238
Questions? Get answers from hotel staff and past guests. Ask a question

32 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (32)
Viewed
Pool/Beach Area (7)
Viewed
Hotel & Grounds (2)
Viewed
Dining (1)
Viewed
Bathroom (2)
Viewed
Room/Suite (2)
Viewed
Other (18)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Pulau Kapas
9.8 mi away
Hotel Seri Malaysia Marang
1.2 mi away
Duyong Marina & Resort
Duyong Marina & Resort
#14 of 31 in Kuala Terengganu
3.5 of 5 stars 126 reviews
0.3 mi away
Hotel Ming Star
Hotel Ming Star
#2 of 31 in Kuala Terengganu
3.5 of 5 stars 27 reviews
Show Prices
Show Prices
Show Prices
4.0 mi away
TH Hotel & Convention Centre Terengganu
TH Hotel & Convention Centre Ter...
#1 of 31 in Kuala Terengganu
3.5 of 5 stars 100 reviews
3.4 mi away
Prinzpark Terengganu
Prinzpark Terengganu
#19 of 31 in Kuala Terengganu
3.0 of 5 stars 63 reviews
10.8 mi away
Gem Island Resort & Spa
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Beachfront
About the property
  • Beachfront
Things to do
  • Restaurant
In your room
  • Air Conditioning

Additional Information about Kapas Island Resort

Address: Pulau Kapas 20000, Malaysia
Location: Malaysia > Terengganu > Pulau Kapas
Price Range: $24 - $49 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Kapas Island Resort 3*
Number of rooms: 60
Also Known As:
Kapas Island Hotel Pulau Kapas
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing