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Imperial Palace Hotel

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Imperial Palace Hotel
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162 Reviews from our TripAdvisor Community

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Showing 159: English reviews
Muscat, Oman
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This is quite a large hotel centrally located in Miri and easy to get to from the airport. The reception staff are welcoming and efficient. The rooms are quite small but adequate for the average business traveler with all the usual facilities. There was no mini-bar and I do not know if it can be requested because I didn't! The... More 

Helpful?
Thank MarkinOman
Kuala Lumpur, Malaysia
Level Contributor
2 reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

My first time staying in this hotel was d terrible one..my room blackout. I have to wait for more than 1 hour to change the room. I complained to reception and been treated poorly. She was so rude. No apologies given until a duty manager came to my room to hand me the key to a new room..she apologised but... More 

Helpful?
Thank AnneAida_Princess
6085437799IPH, Operations Manager at Imperial Palace Hotel, responded to this review

Hi AnneAida_Princess, Warmest greetings from Imperial Palace Hotel Miri, Sarawak ! In response to your recent TripAdvisor comment posted, first of all we would like to thank you for taking time to write your review for our products and services. On behalf of the Imperial Palace Hotel Management Team, please accept our sincere apology and we are truly regret to... More 

1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

Nice and clean hotel. The staff was friendly and knowledgeable. Even though the room i got does not have any view from the window. Lots of chinese eatries and pubs around that area. Overall prefer satisfied for a night stay.

Helpful?
Thank enrique m
singapore
Level Contributor
61 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Good location, the hotel looks a bit dated from the outside and the corridor (musky smelling!) but don't let that put you off! Rooms are of a good size and clean! Comfortable bed and nice sheets for a good night sleep. For those afraid of the heat - the aircon here works very well! Breakfast was sufficient with a good... More 

Helpful?
Thank vivacircus30
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 13, 2016

Located near the near the centre of town and close to nightlife and shopping. Room was clean and comfortable for our one night stay. Check-in and out was professional and quick. Car-park is a little tight so take your time.

Helpful?
1 Thank Kane G
Seria, Brunei Darussalam
Level Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed June 13, 2016

The hotel is located in central Miri and close to shopping malls. Hotel offers modern amenities and is available at very affordable price. We stayed at hotel for 2 nights around new year eve. The hotel offered a good rate of MYR 188. We enjoyed some time in the pool. The pool is bit small was crowded since many guests... More 

Helpful?
1 Thank Albela_Musafir
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 25, 2016 via mobile

We stayed at a room with City View. It was magnificent,just love it. The room is very clean and comfortable. The bathroom is good. The receptionists were very friendly l. Just nice. I think the safety is good too.

Helpful?
1 Thank Tasha Telun L
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed May 24, 2016 via mobile

I chose this hotel upon the recommendation of a business colleague. I didn't know what to expect at first as this was my first time to travel to Miri. Anyway, checking in was fast, staff were courteous but they don't smile, I dunno why. Room is ok, it's clean and reaching a standard set for hotel so that's pretty much... More 

Helpful?
2 Thank Gia M
Klang, Selangor
Level Contributor
61 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed May 17, 2016

Stayed a night on a business trip with a colleague's recommendation. The hotel seems a little old and there was a kind of musky smell in the corridors and also a little in the room, though it's not unbearable. There was an old school CRT TV in the room, something I did not expect to see for a hotel this... More 

Helpful?
1 Thank attw
Shah Alam, Malaysia
Level Contributor
80 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed May 2, 2016

Though this hotel is easily accessible, there are not a lot of halal restaurants/convenient stores you can just go to. The room was nice but lack toiletries. Breakfast for me was the best part. Delicious, a variety and lots of seating. Had a bad experience on my last day. My husband paid early in the morning but reminded them that... More 

Helpful?
1 Thank a22Zak
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Concierge

Additional Information about Imperial Palace Hotel

Address: Lot 1120, Block 7 Jalan Bulatan McLd, Miri 98000, Malaysia
Location: Malaysia > Sarawak > Miri District > Miri
Price Range: $38 - $43 (Based on Average Rates for a Standard Room)
Number of rooms: 307
Reservation Options:
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Also Known As:
Imperial Palace Hotel Miri, Sarawak
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