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Imperial Hotel

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Imperial Hotel
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201 Reviews from our TripAdvisor Community

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Showing 194: English reviews
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Brunei
Reviewed 1 week ago via mobile

Family with Young Children, great and easy walking because nearest Shopping Mall and other shop. My Children also like this place and promise if we go travel again, we want booking this hotel again........:)

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Helpful?
Thank Suhaidi H
IHMYY, Operations Manager at Imperial Hotel, responded to this review

Dear Suhaidi H, Thank you for choosing Imperial Hotel Miri. It was our pleasure to have you and your family stay with us and we are pleased to hear that you had an enjoyable experience. We look forward to welcoming you back for your future visit to Miri, please do let us know if there is anything else we can...

Reviewed 3 weeks ago via mobile

My only positive is that the hotel is in a great location. We booked an apartment to take advantage of the kitchen but we could not find a knife to cut up the fruits we bought! The shower wall is covered in a layer of scum with mould growing in the grouting. The air conditioning ( broken/ missing parts of...

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Helpful?
Thank Jardini L
IHMYY, Operations Manager at Imperial Hotel, responded to this review

Dear Jardini L Thank you for choosing Imperial Hotel Miri. Please accept my sincere apologies for your experience during your recent stay. This is certainly not the standard for Imperial Hotel and we take your feedback very seriously. In light of your review, I have instructed my Housekeeping team to do a thorough audit to ensure each apartment unit is...

Guwahati, India
Reviewed 5 weeks ago

I stayed in this hotel for two night w.e.f 18.01.17 to 20.01.17 in room no.7003, the stay was excellent, Imperial Hotel - Miri is one of the best hotel in Miri and they are maintaining their business reputation. Excellent room service, well spread variety breakfast, location is fantastic.

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Helpful?
Thank NABAJIT280
IHMYY, Operations Manager at Imperial Hotel, responded to this review

Dear NABAJIT280, Thank you for choosing Imperial Hotel Miri. I am pleased to hear that you had a memorable stay with us and that our services met your expectations. Your review will also certainly serve as encourage and motivation for my team, to ensure all our guests have similar experiences. Please do not hesitate to call on us again, should...

Putrajaya, Malaysia
Reviewed January 8, 2017

This hotel have 2 wings/block across the road, connecting with hotel bridge. I stayed on new wing. Very good hotel, clean & spacious. Good wifi connection. My room facing the sea/beach of Miri with strategic location to see sunset. Good restaurant with varies type of international food. List of muslim prayer time also provided...wow! Hotel staff are polite & helpful,...

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Helpful?
Thank PakNgoh
IHMYY, Operations Manager at Imperial Hotel, responded to this review

Dear PakNgoh, Thank you for choosing Imperial Hotel Miri and we appreciate your kind compliments. We are delighted to hear of your pleasant and will pass along your comments to our team members as a token of encouragement. Please do come back to visit us again, and we look forward to the opportunity to serve you again. Have a fantastic...

Sibu, Malaysia
Reviewed January 7, 2017 via mobile

We stayed in a three bed rooms apartment for one night with free breakfast. The apartment was huge but had not been maintained. One of its bathroom tubs had almost cracked. Its air-conditioners were at least twenty years old, one not functioning at all. They looked not been serviced for long time. The rooms, beds and towels are however quite...

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Helpful?
Thank lawyerSibu_Malaysia
IHMYY, Operations Manager at Imperial Hotel, responded to this review

Dear lawyerSibu_Malaysia, Thank you for choosing Imperial Hotel Miri. Please accept my sincerest apology on the condition of the unit. We are in the process of renovating our apartments and actually have several units that have been updated. These renovations will include flooring, furniture, air conditioning and bathroom work (bath tub replacement). I am pleased to hear that there were...

Bintulu, Malaysia
Reviewed December 28, 2016

good place to stay but better to choice the corner room then you have the natural scenery to view.Be either to stay for business solo,group trip you 'll find enjoyable ll not be not regret to stay in this hotel.

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Thank vincentlO741VW
IHMYY, Operations Manager at Imperial Hotel, responded to this review

Dear VincentlO741VW, Happy new year and thank you for choosing Imperial Hotel Miri. We are grateful for your positive feedback and we look forward to your return stay with us. The corner superior rooms at our new wing does indeed offer the best views, giving you either partial city and full ocean or partial city and full hill view. Please...

Bandar Seri Begawan, Brunei Darussalam
Reviewed December 26, 2016

We checked in 2 connecting rooms during the peak season and the reception still manage to handle the fast check-in with welcoming smile and patience. Nice room and super-cold air conditioning. Good deal of room rate with 2 free breakfasts. Plus point it is connected to the Permaisuri Imperial Mall with cinemas, food massage and lots of shopping at new/old...

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Helpful?
Thank Grace8808
IHMYY, Operations Manager at Imperial Hotel, responded to this review

Dear Grace8808, Happy new year and thank you for choosing Imperial Hotel Miri. We appreciate your encouraging feedback as well as your continual support. Our goal is to ensure all our guests feel at home during their stay and am pleased that we were able to make you feel as such. We look forward to your next stay and please...

Bandar Seri Begawan
Reviewed December 21, 2016 via mobile

The room and facilities definitely way better than the old wing. Location is great as it is above the shopping mall. There are a lot of eateries nearby as well. The only downside is that the new wing doesnt have kids pool and you cant use the pool on the other side. Overall good place to stay.

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Helpful?
Thank L S
IHMYY, Operations Manager at Imperial Hotel, responded to this review

Dear L S, Happy New Year and thank you for choosing Imperial Hotel Miri. We appreciate your feedback as it allows us to identify room for improvement. I am pleased to hear that you enjoy the facilities of our new wing and apologize that we did not include a kids pool in the new wing. I also extend my apologies...

Muara, Brunei Darussalam
Reviewed December 13, 2016

Booked the executive king and it was so spacious with basic amenities. Bathroom was so spacious too. We were at the very top floor with a scenic view you can see the view of the ocean. Loving it much... Price was affordable and Breakfast = satisfactory. Doing your shopping is easy as the hotel is in the Imperial Mall. Parking...

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Helpful?
Thank Nayza I
IHMYY, Operations Manager at Imperial Hotel, responded to this review

Dear Nayza I, Thank you for choosing Imperial Hotel Miri. We are please to hear that you enjoyed your stay with us. I would like to apologize for the inconvenience for the route to the swimming pool; having to past through our function area. Alternatively, for your comfort, we do have locker rooms available near the pool for our guests...

Brunei-Muara District, Brunei Darussalam
Reviewed November 28, 2016

Though Miri was our neighbouring country but this is my First visit to Miri. I booked an apartment in this hotel and the price was quite reasonable for one nite stay. A lot of shops at ground floor at this hotel and shops at crossby the hotel. We are drivimg All the way from our home country to Miri by...

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Helpful?
Thank AqueenHotel
IHMYY, Operations Manager at Imperial Hotel, responded to this review

Dear AqueenHotel, Thank you for choosing Imperial Hotel Miri. We are delighted to hear of your enjoyable first visit to Miri. We are also pleased that you found the accommodations at Imperial Hotel to be of value. Hope you will visit Miri and us again in the near future. We look forward to serving you upon your return. Thank you...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Free Parking
  • Laundry Service

Additional Information about Imperial Hotel

Address: Imperial Hotel Jalan Pos, Miri 98000, Malaysia
Location: Malaysia > Sarawak > Miri District > Miri
Price Range: $39 - $86 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Imperial Hotel 4*
Number of rooms: 268
Reservation Options:
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Also Known As:
Imperial Hotel Miri, Sarawak
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Questions & Answers

Here's what travelers have asked, with answers from Imperial Hotel staff and other travelers.
3 questions
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Brunei-Muara District, Brunei Darussalam
Brunei-Muara District, Brunei Darussalam
3 months ago

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Questions? Get answers from Imperial Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for sea facing room for sunset view”
  • Sunset
  • Sea facing
  • Tea making facility
  • Almost can see whole town of Miri
 of 5 bubbles PakNgoh, Jan 8, 2017 | Read review
“Request for sea view rooms”
 of 5 bubbles nayzai, Dec 13, 2016 | Read review
“Preferring high levelling floor for quiteness and request for Non smoking zone”
 of 5 bubbles AqueenHotel, Nov 28, 2016 | Read review
“Get a room with a view and double check on your bookings when making it through the phone.”
 of 5 bubbles Ting249, Oct 12, 2016 | Read review
“Older block, sea side”
 of 5 bubbles Underground_boy, Oct 1, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question