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Imperial Hotel

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Imperial Hotel
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173 Reviews from our TripAdvisor Community

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Showing 167: English reviews
Johor Bahru, Malaysia
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed at Imperial Hotel (new wing) and it was superb. The location is simply strategic, with shopping mall downstairs and local restaurant everywhere. Basic amenities are really good, especially for the price you paid for. Hotel facilities are great too, I like the breakfast. One thing though: my room was facing inside the building.

Helpful?
Thank MoonBong
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I researched a number of hotels before going but finally decided to try the service apartment offered by Imperial Hotel instead of hotel room. I picked a '2-rooms executive' to accommodate my family. My first impression was the apartment is spacious and quite clean. The sitting area is big, with sofa, dining table and TV. There are 2 bedrooms; one... More 

Helpful?
Thank S.S. B
IHMYY, Operations Manager at Imperial Hotel, responded to this review

Dear S.S. B, Thank you for choosing Imperial Hotel Miri. I am pleased to hear that you enjoyed our two bed room executive apartment and the lay out was spacious and clean. I do apologize for the inconvenience of only having one bathroom in this unit. As our apartments were initially built for private ownership, there are several different floor... More 

Malaysia
Level Contributor
85 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Imperial Hotel had added a new wing last year and this is the first time I'm staying in this new wing. The lobby is located on the 4th floor, on top of a shopping mall. Hotel rooms are in 5th and 6th floor. Check in was okay but the requirement of RM100 deposit was not impressive. Since I booked through... More 

Helpful?
Thank kelvinyam
IHMYY, Operations Manager at Imperial Hotel, responded to this review

Dear Kelvinyam, Thank you for choosing Imperial Hotel Miri. Please accept my apologies for the inconvenience of the deposit as this is still our standard practice. The deposit amount requested for Agoda guest is significantly less than the amount for walk in guests and this is solely for security deposit purpose. With that said, I will look into this and... More 

Kuala Lumpur, Malaysia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Smack in the middle of the town. Stayed at the New Wing, which is good. Excellent local food just across the street. Everything is within walking distance. Ample of parking. Rooms are clean and good and it's cheap

Helpful?
Thank Dev P
IHMYY, Operations Manager at Imperial Hotel, responded to this review

Dear Dev P, Thank you for choosing Imperial Hotel Miri. I am pleased to hear that you enjoyed your stay with us and that our facilities and location provided you with great convenience. You taking the time to provide us with a review is also greatly appreciated. I hope you will consider staying with us again on your next visit... More 

Kuala Lumpur, Malaysia
Level Contributor
50 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed in a 3 bedroom apartment, very clean and good condition. Great value for staying with a big group of friends or family. Excellent location, walking distance to all the malls and restaurant. Highly recommended.

Helpful?
Thank tamil1111
IHMYY, Operations Manager at Imperial Hotel, responded to this review

Dear tamil1111, Thank you for choosing Imperial Hotel Miri. I am pleased to hear that you enjoyed your stay with us and appreciate you taking the time to provide us with a review. Our apartments are very popular with our guests for the very reasons you stated; clean, comfortable, and convenient. It also allows smaller groups to stay together as... More 

Level Contributor
10 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

We've stayed lots of times at this hotel and usually with the family get apartments. Each time we get a different one, so the standard from one apartment to another can vary greatly. This occasion we had one of the most recently renovated ones. It was smaller than others but suited us perfectly. We usually don't eat at the hotel... More 

Helpful?
Thank Cathy H
IHMYY, Operations Manager at Imperial Hotel, responded to this review

Dear Cathy H, Thank you for choosing Imperial Hotel Miri. As you stated, we do have several variations of apartments as some of them were previously under private owners. We are also in the process of renovating some of these units as well as our older units to give it a more modern and fresh look. I am glad you... More 

Bandar Seri Begawan, Brunei Darussalam
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 21, 2016

The integration with the Imperial Shopping complex and Permaisuri Mall is a bonus to the occupants. The apartment provides sufficient space for family stay, however, every rooms are different in amenities, flooring, equipment [air conditions, TVs etc] so expectation should be "adjusted" when you make the booking and when you actually see the real thing. The room amenities are "classic"... More 

Helpful?
Thank Jamal M
IHMYY, Operations Manager at Imperial Hotel, responded to this review

Dear Jamal M, Thank you for choosing Imperial Hotel Miri. You are correct and thank you for noticing, that we do indeed have several different floor plans in our apartment categories. As some of these units were previously privately owned, we do try our best to standardize the décor and amenities. Some of the older units are being renovated to... More 

Quezon City, Philippines
Level Contributor
59 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 20, 2016

The wing where we stayed at in Imperial Hotel is a bit old but clean. It was a spacious 3-bedroom suite complete with kitchen,living & dining area. I like the location of the hotel which is within walking distance from the shopping mall. The breakfast spread is okay, which is best enjoyed after a quick swim in the nearby pool.... More 

Helpful?
Thank MTP_Traveller
IHMYY, Operations Manager at Imperial Hotel, responded to this review

Dear MTP_Traveller, Thank you for choosing Imperial Hotel Miri. I acknowledge that the old wing of the Imperial Hotel does need to be refurbished and it is something that the Management team is looking into. We have also gotten several feedback on the wifi speed and connection which we are continually working with the service provider to improve on. Thank... More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 17, 2016 via mobile

This is a good hotel with value for money. We booked for new wing hotel. However the hotel only have one access lift which is at the corner of the building. Therefore, we have to walk a few hundred metres to reach our room. But overall, the room is absolutely great for all.

Helpful?
Thank Osment O
IHMYY, Operations Manager at Imperial Hotel, responded to this review

Dear Osment O, Thank you for choosing Imperial Hotel Miri. I am pleased to hear that you liked the room at our new wing. Please accept my apologies for the inconvenience of the lift location. I appreciate you taking the time to provide review of your stay, my team and I look forward to welcoming you back on your next... More 

Bandar Seri Begawan, Brunei Darussalam
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 13, 2016

Stayed at the new wing. Apparently there's no staff at ground floor main entrance to assist the guest to proceed to the lobby which is at 4th floor. We have to drag our luggage along the way which was quite inconvenience. No welcome smile from the receptionist during check-in. Room deposit is required at this point. Again, carry your own... More 

Helpful?
Thank Halinah J
IHMYY, Operations Manager at Imperial Hotel, responded to this review

Dear Halinah J, Thank you for choosing Imperial Hotel Miri. Firstly, please accept my apologies for your unpleasant experience with check in and not having assistance with your luggage. We have designated bellmen at both old wing and new wing to assist but unfortunately, failed on this occasion. Secondly, your comment about our pool,restaurant and staff customer service level are... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Concierge

Additional Information about Imperial Hotel

Address: Imperial Hotel Jalan Pos, Miri 98000, Malaysia
Location: Malaysia > Sarawak > Miri District > Miri
Price Range: $41 - $73 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Imperial Hotel 4*
Number of rooms: 268
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Also Known As:
Imperial Hotel Miri, Sarawak
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