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Hotel Sandakan

Traveler (135)
Room & Suite (62)
Dining (14)

About

Location
Cleanliness
Service
Value
Strategically located at town centre, Hotel Sandakan is only 20 minutes drive from the airport and within walking distance to Central Business District, tourist attractions, centre market, shopping mall and Sandakan Heritage Trails. We have 105 tastefully furnished rooms with 14 suites. They are fully equipped with all amenities needed for a restful stay including complimentary Wi-Fi internet access, in-room safety box, mini fridge and color TV with satellite channels. Our Palm Café at ground floor which offers local Malay food & Western cuisine. The Palm Garden Chinese Restaurant located at 1st floor serves Dim Sum & Chinese cuisine. We have variety of function rooms, with the most up to date facilities to cater all types of events.
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Property amenities
Restaurant
Free High Speed Internet (WiFi)
Free parking
Room service
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
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Room features
Air conditioning
Minibar
Refrigerator in room
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Safe
Centrally Located
HOTEL CLASS
147Reviews
150Photos
3Q+A
11Room tips
Traveler rating
  • 15
  • 56
  • 58
  • 14
  • 4
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Popular mentions
We booked this hotel for three nights. The second day when we arrived from a tour we found a big cockroach in the bathroom, roaming around our things. When we called reception, they sent a man that killed it with his bare hands. Apparently, for them, the problem was solved. We
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Response from Getaway39466451492, General Manager at Hotel Sandakan
Responded 5 days ago
Dear Sir, Greetings from Hotel Sandakan. We apologise this incident happen to you. We are truly sorry for the bad experience while at Hotel sandakan. This is something new for us as we did not experience this incident in our rooms. We had taken corrective action where we called our "pest busters" to ensure the cockroach doesn't appear in our rooms. We sincerely apologise for the incident and we rest assure this will not happen again. Thanks Management Hotel Sandakan
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Hotel Sandakan is well located near downtown, an easy walk to attractions. It was about 20 RM by taxi from the bus station. Having just stayed in the jungle, we found the hotel to be quite luxurious. Rooms are smallish but perfectly fine. There was only one electrical outlet
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Response from CindyLSP, Manager at Hotel Sandakan
Responded Feb 9, 2019
Thank You for sharing your good experience with us! Looking forward to see you again! Should you need any assistance, please do not hesitate to contact us!
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+15
The hotel is situated at the back side of downtown Sandakan and is easily within walking to all attractions . The hotel is nice and the room is big with good city view , the area is safe and within walking distance to the water front and also to the hill where the famous English
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Response from CindyLSP, Manager at Hotel Sandakan
Responded Feb 9, 2019
Thank You for sharing your good experience with us! Looking forward to see you again! Should you need any assistance, please do not hesitate to contact us!
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This is a budget hotel and as such it's ok. The room was spacious and it was clean. The air conditioning worked perfectly. However the toilet curtain was mouldy and should be changed. Not even cleaned, changed. Because of that reason we decided to change hotel.
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Response from CindyLSP, Manager at Hotel Sandakan
Responded Jan 17, 2019
Thank you for your feedback! We apology for the cleanliness which not met your requirement. Hope to see you again!
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We stopped here for food on our way to the airport. Although we can’t vouch for the hotel, the food was unbelievable- the chef was so lovely and makes stir fries from scratch exactly to your requirements, and also makes amazing waffles- would thoroughly recommend these with the
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Response from CindyLSP, Manager at Hotel Sandakan
Responded Oct 26, 2018
It is great to hear that you're enjoyed to have your meal at our new concept restaurant while the chef do the live cooking for the guests.We thank you for your comments and hope you will come back again in future!
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Photo provided by managementHotel Sandakan
Superior Twin
room
View from the room
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12345613
Yes - 5-10 mins walk to the waterfront restaurants
0 votes
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nearby with habour mall?
Yes, it is very near the Harbour Mall just a few blocks away. Advised to walk with a few friend during at night.
1 vote
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Do you still off shuttle service to Labuk Bay? Do you have to stay at the hotel, or can you pay a fee?
"Higher floor with better view"
"The front rooms have a sea view. The back rooms have an old building view."
"Higher the better for the view."
"We were on the 8th floor, which gives a better view overlooking the town, and you do get a glimpse of the sea."
"No good rooms. Front much better than the back.."
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123
PRICE RANGE
$23 - $29 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSabahSandakan DivisionSandakan
NUMBER OF ROOMS
105
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