We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Four Points by Sheraton Sandakan

Visit hotel website
Traveler (1275)
Room & Suite (410)
Pool & Beach (156)
Certificate of Excellence


Certificate of Excellence
Four Points by Sheraton Sandakan is right on a scenic waterfront pedestrian promenade overlooking the Sulu Sea, part of the Sandakan Harbour Square, which offers an indoor marketplace and retail shopping mall within the new Sandakan CBD.
Read more
Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room service
Airport transportation
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Wheelchair access
Show more
Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Smoking rooms available
Good to know
Great View
Ocean View
Hotel links
Visit hotel website
Special Offer:Early Bird Sale! Save 15%
Hotel deals
100Room tips
Traveler rating
  • 640
  • 618
  • 169
  • 42
  • 18
Time of year
Traveler type
  • More languages
  • Filter
  • English
Popular mentions
The hotel is average by normal standards, but as are 4 Points hotels in my experience, it is practical and functional, with comfy beds. What makes this place special is the view and the infinity pool on the 13th floor, which is spectacular, especially at sunset. Brakfast has a
Read more
We used this hotel as stopover for our last night. Good sized room with air con and comfortable bed. Our room had a good view of the harbour. Infinity pool on floor 13. Plenty of choice for breakfast.
Read more
We stayed here on the way to Sepilok and it seemed to be the best hotel as an oasis in a town that had been redeveloped with some urgency following the Japanese destruction of the city in WW2. The room was wonderful with views out over the ocean on one side and the town and
Read more
This is the perfect kick-off point for those looking to visit Sandakan's surrounding attractions. The hotel is centrally located and linked to a mall (with all the amenities). Get the sunset facing room, and you won't regret it. It is a full view of the sea & a partial town
Read more
The hotel is located on the marine and has great views and a wonderful infinite pool. The staff are friendly and very attentive. The location is a good point for when you are doing the day trips to see the orangutans and the monkeys. The only thing I would say is that the air
Read more
Response from FourPointsBSSandakan, Manager at Four Points by Sheraton Sandakan
Responded 1 week ago
Dear Nishieonoo, Thank you for choosing Four Points by Sheraton Sandakan and for taking the time to review us! Thank you for the full 5/5 star rating! We are very happy that you loved our infinity pool, friendly associates and access to the many places of interest. We look forward to welcome you and your loved ones again soon! Regards, Jacqueline, Guest Experience
Read more
Album Categories
All photosTravelerRoom & SuitePool & BeachDining Business Center & Event RoomsFamily and Play Areas
Our beds
You may take the GRAB car service and u can request for 6 seater taxi. if the booking via GRAB car off peak hours, u can get cheaper rate. the GRAB car app will let u know the amount they will charge when u want to book 1. if u want the take taxi service at the airport, it would be standard rate.
1 vote
Show all answers
Dear BeckM393 and all, you can email us to reservations. sandakan @ fourpoints . com for reservations related inquiries. Thank you and see you soon
0 votes
Show all answers
Dear Savanna, we apologize for the delay in response. Unfortunately, we had some issues with migrating some of the emails and yours may be affected. For now, we request your assistance to email to jennifer. michaelwong @ fourpoints. com. Alternatively, you can also drop us a message at our social media accounts or OTA portals. Thank you. Regards, Four Points by Sheraton Sandakan
0 votes
Show all answers
Is there hair dryers and kettles in the rooms
Hi there, Also there are two bottles of drinking water every day, tea bags, instant coffee packets as well as tooth brushes and paste provided! Have a nice trip to Sandakan. Cheers!
1 vote
Show all answers
"Get a higher floor that faces the sea"
"Rooms at corners and high floor is recommended."
"Seaside room offers great view of the ocean"
"Sea view high up great views"
"all room are good."
$45 - $70 (Based on Average Rates for a Standard Room)
MalaysiaSabahSandakan DivisionSandakan
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing