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Pom Pom Island Resort & Spa

Certificate of Excellence
A-2-1, Karamunsing Capital | Lorong Kapital, Block A, 2nd Floor, Pulau Sipadan 88000, Malaysia
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365 Reviews from our TripAdvisor Community

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Showing 198: English reviews
Guangzhou, China
1 review
1 of 5 stars Reviewed 1 week ago

We were expecting a paradise stay in the resort, but the second night after dinner in the resort, everyone of our pack( actually other guests also had it) suffered from a very bad diarrhea. At the beginning the staff at the resort tried to deny their responsability until they were aware of that almost all the guest had these problems,... More 

Helpful?
Thank fionho001
Madrid
Level Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First of all, I would like to differentiate between the island itself and the resort. as for the island, it is amazing, full of all marine life you can imagine. We are not divers but we managed to see an uncountable number of fish species just snorkeling or simply from our bungalow. We stayed at an overwater bungalow which was... More 

Helpful?
Thank RYOKOSURU
Devon
Level Contributor
67 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed June 4, 2016 via mobile

My wife and I stayed at Pom Pom for four nights and were very happy with the idyllic location and our beautiful (if slightly run down) beachfront villa. We were more than happy with the service that we received but had the following issues: 1. The food was very Chinese orientated, with very little Malaysian food, to cater for the... More 

Helpful?
2 Thank PhilandClare55
The Hague, The Netherlands
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 1, 2016 via mobile

Possibly one of prettiest places that I have been to - a paradise island in the middle of a sea, surrounded with sapphire waters and coral reefs. White sandy beaches, palm trees and amazing weather. Nothing to add.. Resort is very comfortable - we had beach villa with nearly whole beach to us (may - very little turists). Villa is... More 

Helpful?
Thank Kate S
Level Contributor
84 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed April 21, 2016

We went with our family to this Island - resort. We flew from Sepilok to Tawau, we were picked up and the boat from the resort took us to the island. The island is beautiful, you will be making the perfect pictures. There are 3 different types of bungalows on the island. On the water, beachfront and garden villas. The... More 

Helpful?
2 Thank Patricia v
Province of Lecco, Italy
Level Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed April 19, 2016

We were 4 friends and in the beginning we were a little hesitant as it was clearly a resort for mainly Chinese people, but we have been super happy to have chosen this island. The resort itself is really well kept, bungalows (we got the garden villa) are clean, large and comfortable, beach is really beautiful and you can swim... More 

Helpful?
1 Thank ilabo_12
Hat Yai, Thailand
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 17, 2016

Resort have a taxi for service when you arrive to Tawau airport and have speed boat to resort. Resort have a very peaceful place and beautiful beach. Food of resort is normal for everyone can eat such as salad, soup, bread butter and drinking water i & my friend is enjoy for service and beach.

Helpful?
Thank takachi_tu
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 4, 2016 via mobile

We booked five days/four nights with three days diving in JANUARY 2016 before our APRIL 2016 trip - more than three months in advance - to arrive today and be told they never had a share of the permits, have not sought to obtain any for us and we cannot dive tomorrow morning, on our first of three pre-booked (three-months... More 

Helpful?
1 Thank Susan R
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 1, 2016 via mobile

We were here with 3 children for snorkeling mainly. Here a short summary: + Snorkeling at the island and around with half day trips, were world class! Service: friendly, very helpful crew, in dive shop, restaurant, office....everywhere! The staff from the office knocked on our door at 10pm an did let us know that a sea turtle is laying eggs.... More 

Helpful?
2 Thank Peter G
China
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed February 26, 2016

I took 8 people to travel with me to this resort for two nights. Overall, it's a nice place and it was cleaner than I expected. However, I had the worst service ever. The girl who received us was a young unprofessional one. Very impatient. I was a bit surprised at her attitude and wondered why. Later, when I asked... More 

Helpful?
2 Thank summertimeke
PomPom-Islandresort, Reservation & Operations Department at Pom Pom Island Resort & Spa, responded to this review

Dear summertimeke, Please allow me to apologize for this disappointed and unpleasant experience you encountered upon your stay. We investigated this case right away with our resort and will make sure this does not occur again. The Management has terminated the staff. We continue to be committed in providing all our guests with the highest standards of service. Once again,... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Internet
Services
  • Airport Transportation
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
A beautiful peaceful, paradise island resort with PADI Dive Centre, dive packages available with luxury accommodation. Enjoy diving the 6 nearby islands surrounding Pom Pom Island, amazing macro plus beautiful coral fish and turtles. Resort has range of luxury detached beach and water villas constructed for every comfort. Packages include 3 meals per day plus snacks, juices, coffee and tea, etc in our famous traditional Malaysian restaurant. ... more   less 

Additional Information about Pom Pom Island Resort & Spa

Address: A-2-1, Karamunsing Capital | Lorong Kapital, Block A, 2nd Floor, Pulau Sipadan 88000, Malaysia
Location: Malaysia > Sabah > Semporna District > Pulau Sipadan
Price Range: $253 - $353 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Pom Pom Island Resort & Spa 3.5*
Number of rooms: 49
Reservation Options:
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Also Known As:
Sipadan Pom Pom Hotel Pulau Sipadan
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