Since we went here on our honeymoon, my wife has always wanted to go back, and it was an awesome visit.. since we were here last some twenty years ago, all the rooms have been massively improved. The staff are brilliant, even having arrived with my boots absolutely covered in mud after a trip across the Chyulu hills where we spent most of the day pushing vans through thick mud after overnight rains, we went for lunch, and came back to the room to find my boots were spotless and drying in the sun.. the Dining and viewing area must have th3 most special vista in Africa.. great staff, great lodge..we will be going back
Very friendly staff. We were spoiled from reservations, check-in until I check out. Elijah did our booking and went out of his way to call us when we could not make it in time for lunch, He goes an extra mile to make every guest comfortable. Daniel in the restaurant and the chef were awesome we checked in late after lunch was served but they quickly made something for us. Everyone made our stay special. Thanks
No matter how many great reviews you read nothing will prepare you for the beautiful view this stunning place offers. As you walk through the reception area into the restaurant the vast plains of Tsavo west open up in front of you with a backdrop of hills and the lodges own watering hole in front, its emotionally breathtaking. Preparing for bed as the lights went down in the lodge the watering hole lit up and we were treated to a visit from a family Elephants just yards away,amazing! The food and staff here are also exceptional and I enjoyed it so much that if I could pick a place to spend the rest of my life it would be here.
Tsavo never disappoints, the landscape with the mighty Kilimanjaro watching over is always a sight to behold. The cherry on the cake is Kilaguni Serena lodge. It wouldn’t be fair to single out a single staff for excellent service. They are all brilliant. From the manager, to the chef, to the restaurant staff to house keeping to the pool cleaner... outstanding!!! We were back here after a year long break and the only thing that had changed was that Kilaguni Serena was now the most eco friendly lodge in the Tsavo. Their solar system powered the entire hotel which is a great help in keeping our environment clean. With this huge step in favour of the environment, we would request Serena group as a whole to go that extra mile and stop single use plastic to set yet another example for a cleaner greener environment. In all, our 3 nights spent at Kilaguni were absolutely fantastic. 10/10 in all areas. Thank you Kilaguni Serena for a fantastic holiday.…
Very wheelchair accessible even to the extent that they built a ramp for us over the lunch period as there was a step to the bedroom. I went back primally for sentimental reasons as I was last there is a child in the 1960s. Lovely staff and the food and well situated for game drives. I cannot fault it