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See all 5 hotels in Tsavo National Park West

Kilaguni Serena Safari Lodge

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Traveler (879)
Room & Suite (228)
Dining (96)
Overview
  • Excellent81%
  • Very good16%
  • Average1%
  • Poor1%
  • Terrible1%
Travelers talk about
“watering hole”(151 reviews)
“tsavo west”(89 reviews)
“water hole”(85 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Room Service
4.0 Star Hotel
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (770)Write a Review
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All reviewswatering holetsavo westwater holemzima springschyulu hillsview of the waterdining areanational parkwatching the animalsout of this worldsmall poolanimals visitinglava flowceiling fanamazing viewsgame drivesanimals coming to drink
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1 - 5 of 593 reviews
Reviewed 1 week ago via mobile

I have stayed in many Serena properties and the service is always great. Kiaguni was no exception. The manager Dan made sure he talked to every guest on a daily basis yo ensure that our stay was as comfortable as possible. The food was great...More

1  Thank rmulinde
Response from SerenaHotels, General Manager at Kilaguni Serena Safari LodgeResponded 6 days ago

Dear Mulinde, Jambo and greetings from Kilaguni Serena. Thank you for taking your time to give a review on trip advisor about your recent stay We are delighted to note we exceeded your expectations as evident by your words; Great service experience, nice staff and...More

Reviewed 1 week ago via mobile

We were welcomed warmly by the staff. They treated us with the utmost respect always on point with service and requests when required. Extremely greatful to my personal friend the Resident Doc, great meeting after all those years.More

Thank babyman77
Response from SerenaHotels, General Manager at Kilaguni Serena Safari LodgeResponded 1 week ago

Dear Guest, Greetings From Tsavo . We appreciate you taking time to share you feedback on trip Advisor, glad that you enjoyed your recent stay with us. I am grateful for your compliments on our staff in your own words "We were welcomed warmly by...More

Reviewed November 27, 2017

Spent two nights at Kilaguni as part of a safari adventure. The staff is extraordinarily good, and the facilities are 10/10. The view from the restaurant is the best I have ever seen, with tons of wildlife right next to the veranda. Personally, I would...More

Thank Stian_Klo
Response from SerenaHotels, General Manager at Kilaguni Serena Safari LodgeResponded November 27, 2017

Dear Stian Jambo and greetings from Kilaguni Serena Safari Lodge, Thank you for taking your time to give a review on trip advisor about your recent stay . We are delighted to note we exceeded your expectations as evident by your words; best experience, extra...More

Reviewed November 20, 2017

Serena, Kilaguni is one of the popular lodges in Tsavo West. The welcome was great and the allocation of rooms quick and efficient. Staff friendly and very helpful. The room was spacious with all standard stuff. The best aspects were the balcony overlooking the park,...More

Thank Andrew W
Response from SerenaHotels, General Manager at Kilaguni Serena Safari LodgeResponded November 21, 2017

Dear Andrew, Jambo and greetings from Tsavo west Thank you for taking time out to share your review. It was our pleasure extending our hospitality to you during your visit to visited Kilaguni Serena safari lodge Our location remains our biggest attraction, I have shared...More

Reviewed November 13, 2017

We stayed here for one night, the second of a three night safari tour and had a great experience with the staff. On arrival we had a lovely warm welcome, the Lodge was beautiful and the room was fantastic, particularly the bathroom! We had lunch...More

Thank MissGoSu
Response from SerenaHotels, Manager at Kilaguni Serena Safari LodgeResponded November 16, 2017

Dear Guest, Greetings and thanks for your recent stay with us. We appreciate you taking time to share you feedback and we are glad that you enjoyed your stay with us. I am grateful for your compliments on our impressive premier lodge with beautiful clean...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Breakfast included
Room Service
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Room Service
Dry Cleaning
Things to do
Pool
Restaurant
Bar/Lounge
Details
Price range
$280 - $405 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$280 - $405 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (879)
Room & Suite (228)
Dining (96)
Pool & Beach (19)
Hotel & Grounds (542)
Bathroom (20)
Family and Play Areas (3)
Business Center & Event Rooms (3)
Questions & Answers
Ask a question
homewardboundLondon
January 17, 2018|
Answer
Response from Dragos68 | Reviewed this property |
Yes They do. Both air condition and a vantilator. At least in our rooms.
1
Vote
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Billz254
January 8, 2018|
Answer
Response from SerenaHotels | Property representative |
Hello Bill, There is no way of knowing for sure how the weather will be, but it is expected to be hot with temperatures as high as 28 degrees during the day and 20 degrees at night. There are three ways of getting to... More
0
Votes
lele1432
September 2, 2017|
Answer
Response from Mark M | Reviewed this property |
this is late answer but if you are still alive you now know this hwy is what i call the "hwy of death" (Nairobi- Mumbasa Hwy). Has to be one of the most dangerous hwy in the world. traffic continuously passing and coming... More
2
Votes
Room Tips
"Ask for a fan"
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"Best rooms are ground or first floor overlooking the watering hole, to give the best view of animals coming..."
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"All rooms have excellent views although those closer to the watering holes are better."
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"The suites are palatial and offer an incredible panoramic view"
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