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Kilaguni Serena Safari Lodge

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Tsavo National Park West Kenya
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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$235
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$217
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Free cancellation until 12/04/20
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$301
$192
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Free cancellation until 12/04/20
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Traveler (1225)
Room & Suite (152)
Dining (126)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 07/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Kilaguni Serena Safari Lodge
Updated 07/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 5 hotels in Tsavo National Park West
Location
Cleanliness
Service
Value
Travelers' Choice
Situated in Tsavo West National Park in Kenya, the lodge commands a magnificent view second to none which extends to the rugged scenic Chyulu Hills in this 7065 square km park. The snowy dome of Mt. Kilimanjaro creates a perfect back drop.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Bicycle rental
Hiking
Babysitting
Business Center with Internet Access
Secured parking
Internet
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Kid-friendly buffet
Special diet menus
Evening entertainment
Conference facilities
Meeting rooms
Fax / photocopying
Massage
Baggage storage
Concierge
Currency exchange
Gift shop
Mosquito net
Non-smoking hotel
Outdoor furniture
Dry cleaning
Laundry service
Ironing service
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Room features
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Bottled water
Iron
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Romantic
Languages Spoken
English, Swahili

Location

Full view
Contact
Tsavo National Park West Kenya
Getting there
Kilaguni Airport1 miSee all flights
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958Reviews21Q+A100Room tips

Reviews

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Popular mentions
Philgee wrote a review May 2020
55 contributions1 helpful vote
+1
Since we went here on our honeymoon, my wife has always wanted to go back, and it was an awesome visit.. since we were here last some twenty years ago, all the rooms have been massively improved. The staff are brilliant, even having arrived with my boots absolutely covered in mud after a trip across the Chyulu hills where we spent most of the day pushing vans through thick mud after overnight rains, we went for lunch, and came back to the room to find my boots were spotless and drying in the sun.. the Dining and viewing area must have th3 most special vista in Africa.. great staff, great lodge..we will be going back
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Date of stay: March 2020
Cleanliness
Service
Sleep Quality
Room Tip: All the rooms are great.. the views are over the watering hole
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Marilyn wrote a review Mar 2020
1 contribution
Very friendly staff. We were spoiled from reservations, check-in until I check out. Elijah did our booking and went out of his way to call us when we could not make it in time for lunch, He goes an extra mile to make every guest comfortable. Daniel in the restaurant and the chef were awesome we checked in late after lunch was served but they quickly made something for us. Everyone made our stay special. Thanks
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Date of stay: December 2019
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John E wrote a review Feb 2020
Newport, United Kingdom113 contributions36 helpful votes
No matter how many great reviews you read nothing will prepare you for the beautiful view this stunning place offers. As you walk through the reception area into the restaurant the vast plains of Tsavo west open up in front of you with a backdrop of hills and the lodges own watering hole in front, its emotionally breathtaking. Preparing for bed as the lights went down in the lodge the watering hole lit up and we were treated to a visit from a family Elephants just yards away,amazing! The food and staff here are also exceptional and I enjoyed it so much that if I could pick a place to spend the rest of my life it would be here.
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Date of stay: February 2020Trip type: Traveled with family
1 Helpful vote
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Response from Janet Maina, General Manager at Kilaguni Serena Safari Lodge
Responded Feb 21, 2020
Dear John, Thank you for taking the time to review your stay with us, we truly appreciate your kind words about our staff as well as our product and service. We are very delighted to hear that you loved the beautiful view of animals, hills and Mt. Kilimanjaro as well as meals and accommodation. I am also very delighted to hear that our staff made you feel at home and I am certain that they enjoyed catering to your needs as much as you enjoyed your stay. I will be sure to let them all know how much of an impact they made on your experience. Once again, thank you for been our good ambassador again as we look forward to hosting you again in the near future. Best regards, Simon Muhoro.
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Bugs wrote a review Feb 2020
20 contributions1 helpful vote
+1
Tsavo never disappoints, the landscape with the mighty Kilimanjaro watching over is always a sight to behold. The cherry on the cake is Kilaguni Serena lodge. It wouldn’t be fair to single out a single staff for excellent service. They are all brilliant. From the manager, to the chef, to the restaurant staff to house keeping to the pool cleaner... outstanding!!! We were back here after a year long break and the only thing that had changed was that Kilaguni Serena was now the most eco friendly lodge in the Tsavo. Their solar system powered the entire hotel which is a great help in keeping our environment clean. With this huge step in favour of the environment, we would request Serena group as a whole to go that extra mile and stop single use plastic to set yet another example for a cleaner greener environment. In all, our 3 nights spent at Kilaguni were absolutely fantastic. 10/10 in all areas. Thank you Kilaguni Serena for a fantastic holiday.
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Date of stay: February 2020Trip type: Traveled with family
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Response from SerenaHotels, Assistant Lodge Manager at Kilaguni Serena Safari Lodge
Responded Feb 19, 2020
Dear Bugs, Thank you very much for taking the time to review and share your wonderful experience about your last stay with us, we are very pleased to hear that it was a pleasant one. We are very delighted to hear that you loved our location as well as our green energy. I am also happy to hear your kind compliment to all our staff at all levels that made you feel at home. Certainly, they equally enjoyed catering to your needs as much as you enjoyed your stay. I will be sure to let them all know how much of an impact they made on your experience. I have keenly noted your wise suggestion in avoidance of single-use plastic to be more environmentally friendly. I am happy to report to you that we have started the process and soon we will stop the single-use plastic bottles. Thank you once again for sharing your wonderful experience and we pledge to continue offering the very best of the Serena Hospitality and Service. Regards, Simon Muhoro.
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Kim G wrote a review Feb 2020
Hastings, United Kingdom16 contributions5 helpful votes
Very wheelchair accessible even to the extent that they built a ramp for us over the lunch period as there was a step to the bedroom. I went back primally for sentimental reasons as I was last there is a child in the 1960s. Lovely staff and the food and well situated for game drives. I cannot fault it
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Date of stay: January 2020Trip type: Traveled as a couple
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Response from SerenaHotels, Assistant Lodge Manager at Kilaguni Serena Safari Lodge
Responded Feb 12, 2020
Dear Kimbos We greatly appreciate your very encouraging comments regarding your recent stay at the Kilaguni Serena Safari Lodge; it is always a pleasure to receive positive feedback. We were much privileged to receive you back after many years and I am delighted to hear that you found our lodge still exceptional in all ways. I will share this very encouraging feedback with the entire team. Thank you once again for sharing your wonderful experience and we pledge to continue offering the very best of the Serena Hospitality and Service. Regards, Simon Muhoro
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PRICE RANGE
$230 - $402 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kilaguni serena safari hotel tsavo national park west, hotel kilaguni serena safari
LOCATION
KenyaCoast ProvinceTsavo National Park West
NUMBER OF ROOMS
56
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Frequently Asked Questions about Kilaguni Serena Safari Lodge
What are some of the property amenities at Kilaguni Serena Safari Lodge?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Kilaguni Serena Safari Lodge?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Kilaguni Serena Safari Lodge?
Yes, free parking and secured parking are available to guests.
Are there opportunities to exercise at Kilaguni Serena Safari Lodge?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Kilaguni Serena Safari Lodge?
Yes, dry cleaning and laundry service are offered to guests.
Does Kilaguni Serena Safari Lodge offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Kilaguni Serena Safari Lodge?
The staff speaks multiple languages, including English and Swahili.
Does Kilaguni Serena Safari Lodge have any great views?
Yes, guests often enjoy the mountain view available here.
Is Kilaguni Serena Safari Lodge accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.