We recently spent three nights at Beresheet and enjoyed it thoroughly. The setting is spectacular and thoughtfully designed to complement the desert setting. The room was spacious and comfortable with a terrace overlooking the scenery. Furniture was attractive and the linens top quality. The staff were all excellent with a positive attitude and a desire to please guests. Food was wonderful with an inventive and extensive selection of delicious dishes that accommodates many dietary needs. We never had the time to check out the spa because there was much to do. But hanging out by the infinity edge pool overlooking the crater was soothing and relaxing.
BEWARE - the hotel does not comply with its own rules!The reservation confirmation CLEARLY states that check out is until 2pm on Saturdays AND HOLIDAYS. It happens that TODAY is a national holiday - independence day. We planned our day and transfer based on that information. HOWEVER, at 12pm the reception called asking us to leave the room. We showed them the information they have sent us confirming eligibility for a check out at 2pm, but they came up with some bs saying that “the independence day is not really considered a holiday for that purpose”. Long story short, they rushed us to leave the room as soon as possible. Simply unacceptable and very disappointing to have such an experience at a 5 star hotel. Staff dealt poorly with the situation. They should have owned their own mistake and complied with their own rules.…
Amazing location, mediocre experience. The setting is absolutely beautiful, the family suite is nice but not big enough for a family of 5. This hotel is NOT kid friendly. Kids were told they couldn’t speak loudly, jump or run anywhere near the pool. They were approached by the lifeguard many times, once about not walking the correct way into the jacuzzi, then they were asked to leave the jacuzzi because they aren’t 14 years old. The staff is nice but not no one will go out to the way to be particularly helpful. Service in the cafeteria style restaurant was just ok. Overall, not what you would expect from such an expensive hotel. No comparison to any other luxury hotel I’ve stayed at. I don’t think we’ll be back and probably wouldn’t recommend.
The rooms were nice but not anything outstanding considering the price. Unlike The Waldorf in Jerusalem you could not order french toast, waffles, etc. The workout facility was small. The staff was decent but not overly helpful. I would not return there.
We had very high expectations having been told how fabulous this hotel was … I have to say we were bitterly disappointed ! The poor stuff … the rooms are very dated and rustic is the only way to describe them .. nothing like a five star hotel. The bathtub is not full size but adequate if you’re not too large. A really small wardrobe but plenty of drawer space . The food is ok .. very pleasant but what’s the necessity to reiterate the cost of dinner when you 1. Book a table 2. Go in for dinner 3. Waitress also tells you- it smacks of desperation and you never get this in other hotels or decent restaurants! The main restaurant is big and very old fashioned - like a huge cafeteria rather than a 5 star hotel restaurant. The good stuff … the bed was very comfortable, the room was lovely and warm (because it can get very cold in the desert at night) and the staff is very helpful and courteous. The situation of the hotel is ideal for all the places you’d probably want to visit such as the crater, the llama and alpaca farm, Ben Gurion’s desert home and his tomb, and a couple of beautiful national parks (Avdat and Ein Avdat) . In all, we had a wonderful time in the Negev but it certainly wasn’t due to the hotel - it was due to the fabulous places we visited. Wouldn’t recommend this if you’re wanting a modern and luxury 5 star hotel .…
Wonderfull place to stay for a couple of days- Relax in high performance. Great staff, very good food, superb views. I would suggest the rooms to the Crater view. The swiming pool of the rooms, are a liite (or not so little) too cold, although they are climitized. Message for the hotel: It would be nice if you can organice Jeep tours for the desert.
This is an amazing hotel. Each room is actually a villa or chalet overlooking the crater. The rooms are spacious, and beautifully decorated. The amenities are first rate. The staff are helpful and eager to ensure that each guest has his/her expectations exceeded. The breakfast buffet is excellent: the food quality is terrific snd the selection is better than any hotel I’ve been to is Israel. The dinner was the best meal I’ve ever had.
This is a beautiful property in an amazing location but the service is spotty. We were there for three nights so we think we got a good sample. Food was very good but not outstanding. While we really liked Hedley (Assistant Manager), the service in the restaurant for breakfast and dinner, and also in the lounge, was not great. For example, it was very challenging to get water to the table at dinner, or coffee to the table at breakfast. When we sat in the beautiful lounge on 3 separate occasions, we were never approached and offered a menu or to order something - a missed revenue opportunity for sure. We were there for three nights; and on the first evening we had some wine in the room and left a dirty wine glass on the coffee table. It was still there when we left on the last day, despite adding some fruit peels into it on the 2nd day to make it more obvious. Two other things that should be simple to fix: Firstly, they provide a useful handout at check-in of all the tours / activities one can do, but this would be much more helpful if you received it when you make your reservation or 3-4 weeks before your stay so you can make bookings. Secondly, the hotel has a number of helpful accommodations for Sabbath-observant guests, but when we checked in on Friday afternoon they didn’t tell us about any of them and it took a lot of phone calls and figuring stuff out, wasting a precious hour. Again, this could be a simple sheet handed to guests at check-in, saving the guest (and reception) a lot of trouble. Despite all that, we would be happy to go back, but will revised expectations.…
Perfect escape from daily routine Breathtaking views of pristine nature avaliable all around carefully designed, nicely built and diligently maintained rooms and public facilities Warmly recommend for both Israelies and foreign visitors Perfect location for relaxing stay combined with plentiful of hiking, riding or motorized routes
This is one of the most expensive and luxurious hotels in Israel. If you can afford paying nearly $700 a night for half-board - it is well worth it. Superb views, nice rooms, excellent facilities, friendly staff and amazing food at the hotel restaurant - these all made our stay very enjoyable.