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Aston Tanjung Pinang Hotel and Conference Center

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Aston Tanjung Pinang Hotel and Conference Center
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228 Reviews from our TripAdvisor Community

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Showing 186: English reviews
Singapore, Singapore
1 review
4 of 5 stars Reviewed 5 days ago NEW

Location and hotel itself is very beautiful. Rooms are also spacious and clean. Good facilities like massage, swimming pool, gym (aircon want working). The only thing disappointing was the food and service. That can be improved upon.

Review collected in partnership with this hotel

Helpful?
Thank gauravgupta8622
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr. Guaravgupta, Thanks you very much for taking your time to share your experience through Tripadvisor. Our sincerely apologies for the inconvenience regarding our Food and service.We would like to assure you that we will look into this issue and have necessary rectification done in time for your next visit to Aston Tanjung Pinang . We hope you will... More 

Chennai (Madras), India
Level Contributor
9 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Loved very much, had a comfortable stay for 10 days. We can get very tasty food from restaurant. Maintenance and service was very polite. Even i am a foreigner to them they treated as their own country people, even i enjoyed an excellent Indian dishes too.

Helpful?
Thank Sanath K
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr. Sanath K, Thank you very much for taking the time to share your stay experience through Tripadvisor . We are delighted to know that you had a wonderful stay with us , through such feedback, will inspires us to continually provide and improve the level of service that guest have come to expect . We hope not to... More 

Batam
1 review
3 of 5 stars Reviewed 1 week ago

Toilet, food taste and variety and swimming pool need be improved in the future. Automatic teller machine such as Mandiri and BCA are also necessary provided besides BNI. we also can't find the closest supermarket and cafetari during staying there. Above all, it still need be up graded to satisfy the customer at the future.

Review collected in partnership with this hotel

Helpful?
Thank paulusprio
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr. Paulusprio, Thanks you very much for taking your time to share your experience through TripAdvisor, with such a positive inputs and feedback, we are able to gauge those areas in need of our attention. We have also noted your comment on the ATM machine which is currently only provided BNI ,but you will pleased to know that the... More 

Tanjungbalai
1 review
5 of 5 stars Reviewed 2 weeks ago

very good hotel, recommended. there was a good services. have a live music on lobby hotel that can be enjoy at night. very comfort of the hotel room. sangat memuaskan dan sangat bagus untuk di rekomendasi ke teman teman.

Review collected in partnership with this hotel

Helpful?
Thank jonnychoa
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr.Johny Choa, Thanks you very much for taking time to share your stay experience through Tripadvisor. We are glad to hear compliments of our services,your kind words will be share to all staff member and receiving such feedback from guest like yourself inspires us to continually provide the level of service that the guest have come to expect. We... More 

Singapore, Singapore
Level Contributor
4 reviews
4 hotel reviews
1 of 5 stars Reviewed June 11, 2016 via mobile

I stayed at this hotel as it is nearer the tg pinang harbour but regretted this. I should have stayed at a beach resort. Facilities very lacking and hotel is totally deserted except for one or two families. Rooms are not new and bathroom has only 2 towels. No face or hand towels given. Food is terrible for breakfast buffet.... More 

Helpful?
Thank Ho P
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Ms. Ho P We appreciate that you have taken time to advice us your stay experience through Tripadvisor. Its have been brought to our attention that your recent visit with us was not up to par.As you may know providing the highest level of hospitality is our number one priority and hearing we have fallen below that standard something... More 

Travelers are raving about these Tanjung Pinang hotels

Singapore, Singapore
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 13, 2016

I and my friend visited Aston Tanjung Pinang and we were more than overwhelmed with the quality of service at the hotel. The rooms are very good considering the amount we paid for, there are wifi services and most importantly we had excellent dining experience in the inhouse restaurant. To our surprise variety of cuisines are available in the menu... More 

Helpful?
Thank n_jaswant
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr. N Jaswant, Thank you very much for taking the time to share your stay experience through Tripadvisor . We are delighted to know that you had a wonderful stay with us , through such feedback, will inspires us to continually provide and improve the level of service that guest have come to expect . We hope not to... More 

Jakarta, Indonesia
Level Contributor
30 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 13, 2016

Tanjung Pinang is a very small city. They have lot of small hotel. But have very few good & big one. For me, this hotel is the best one from any other little options that you have. The Location is near to airport. Honestly, i don't like the property. Looks very old. Clean, but you can feel the old. Pool... More 

Helpful?
Thank YohanesPeter
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr. Yohanes Peter, We appreciate that you have taken time to advice us your stay experience through Tripadvisor.Through such feedback ,we able to gauge those area s in need of our attention and take the necessary step to rectify the same. We look forward to welcoming you again and giving us another opportunity to serve you better. More 

Batam, Indonesia
Level Contributor
3 reviews
3 of 5 stars Reviewed May 9, 2016

I booked for Deluxe Room in this hotel and stayed for 2 nights with husband and 3 yo daughter. The room is nice, quite spacious and clean (but i find ants running here and there at the minibar), the hotel provide us with 2 bottles of mineral water, tea, coffee. i was glad that there's mini fridge as i need... More 

Helpful?
Thank Putri S
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mrs. Putri, Thanks you very much for taking time to share your stay experience through Tripadvisor. It bother me to note that your stay was inconvenience by the staff that asked HAVE TO PAY CASH, and no, you cannot add it into your room bill. We would like to assure you that we will look into this issue and... More 

Jakarta, Indonesia
2 reviews
3 of 5 stars Reviewed May 9, 2016

While I book the hotel month back, I have book 5 rooms, And while we on board we have to wait 2 rooms, as this room still occupied by other guest and we have to wait until 2 PM for the room ready. Unfortunately few of my family members joined us in the room and wait several hours till the... More 

Helpful?
Thank Dedy S
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr. Dedy, We appreciate that you have taken time to advice us your stay experience through Tripadvisor, especially the time upon your check in and our sincere apologies for the obvious inconvenience over the swimming pool. On this matter ,you will pleased to know that the Management will look into this issue and continue in our improvement effort on... More 

1 review
5 of 5 stars Reviewed May 3, 2016 via mobile

Supurb hotel ,hotel staffs are overwhelming specially Even....thanks brother for your hospitality..went there are good time loved the culture loved the people food... . Food was good....all in all had pleasant stay.... :) w

Helpful?
Thank Sumit M
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr. Sumit, Thanks you very much for taking your time to share your experience through Tripadvisor. We are glad to hear compliments of our staff members,your kind words will be share to all staff member and receiving such feedback from guest like yourself inspires us to continually provide the level of service that the guest have come to expect.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
Things to do
  • Restaurant
  • Spa
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Free Parking
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
A modern and stylish 4 star Business and Conference hotel committed to the highest International standards and a wide range of service and facilities to suit the need of frequent Business Travelers and Conference Organizer ... more   less 

Additional Information about Aston Tanjung Pinang Hotel and Conference Center

Address: Jl. Adisucipto Km 11, Tanjung Pinang, Riau Islands Province 29125, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island > Tanjung Pinang
Price Range: $46 - $65 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aston Tanjung Pinang Hotel and Conference Center 4*
Number of rooms: 162
Reservation Options:
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Also Known As:
Aston Tanjung Pinang Hotel And Conference Center Bintan Island, Indonesia
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