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Aston Tanjung Pinang Hotel and Conference Center

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Aston Tanjung Pinang Hotel and Conference Center
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267 Reviews from our TripAdvisor Community

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Showing 209: English reviews
Level Contributor
8 reviews
4 hotel reviews
Reviewed 1 week ago via mobile

The hotel was great. Services of their staff are good as well. The customer service counter assist well in buying ferry ticket and arranging transportation. Although the hotel is quite far away from town area, its a nice place to relax and stay for overnight.

Helpful?
Thank Jay K W
Jakarta
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Since the town and culinary was quite far form hotel and also no taxi so this become the weakness of the Aston hotel. But the service was great and full of smile, the pool also clean, the room was comfortable to get rest.

Review collected in partnership with this hotel

Helpful?
Thank binar_suseno
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr. Binar_suseno, We appreciate that you have taken time to advice us your stay experience through Tripadvisor. Great to know that you are happy with our service during your recent stay with us. And your comment about the taxi service is noted. As of now, we has provided free shuttle to and from airport. But you will pleased to... More 

Jakarta, Indonesia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

most difficulty think was transportation towards the hotel so I was suggesting if you can arrange and organize with public transport sector so they can pass through the hotel area and that will be easzy for the guest

Review collected in partnership with this hotel

Helpful?
Thank oyusuf
Jakarta, Indonesia
Level Contributor
113 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 1 week ago

Stayed for overnight. i was pick up by Pak Arman, the driver. He is a very nice person. When I arrived at the lobby, they greet me and one of the front manager also welcoming me nicely. The hotel room is big and clean, they provided good variety of food for breakfast. Their swimming pool and Gym are nice and... More 

Helpful?
Thank aji s
Singapore
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Great place if u juz wanna laze around the hotel. big rooms.staffs are bilingual and accommodative. Ideal for couples and bachelor nites or parties. Spa n massage alittle pricy but worth it! Ask for the special deluxe room as it's almost the same price. Compared to the other rooms.

Review collected in partnership with this hotel

Helpful?
Thank rani g
Batam
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

I was pleased with the service and friendliness of the employees. Thanks to upgrade my room to premier room. I am happy to get this service on my first arrival at Aston. Recomended to stay here. I feel comfortable!

Review collected in partnership with this hotel

Helpful?
Thank Yunita2012
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Ms. Yunita 2012, Thanks you very much for taking time to share your stay experience through Tripadvisor. We are glad to hear compliments of our services,your kind words will be share to all staff member and receiving such feedback from guest like yourself inspires us to continually provide the level of service that the guest have come to expect.... More 

Jakarta, Indonesia
1 review
Reviewed 3 weeks ago

memorable. I got free upgrade and my friend also got a doll. Huge and clean pool inside. the toilet was clean and comfort. the menus also great especially the fried banana. The staff was polite abd handful

Review collected in partnership with this hotel

Helpful?
Thank Iqbal R
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr. Iqbal R, Thanks you very much for taking your time to share your experience through Tripadvisor. We are glad to hear that you had a wonderful stay with us .Your kind words will be share to all staff member and receiving such feedback from guest like yourself inspires us to continually provide the level of service that the... More 

1 review
Reviewed 3 weeks ago

We rented two rooms for two nights and were disappointed. There wasn't anything to look forward to. The rooms were small with poor views, bad toilets. The swimming pool is rather small. Very basic hotel. Wouldn't stay there again unless a real emergency!

Helpful?
Thank Anuj J

Travelers are raving about these Tanjung Pinang hotels

Brisbane Region, Australia
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 27, 2016

Very grand looking on the outside but quaint and quirky on the inside. No alcohol in the main restaurant and 'pot luck' getting the meal you ordered. My wife's meal was given to another diner who ordered much later and we were told it would take 20 minutes to make another. This meal never arrived. The pool was large and... More 

Helpful?
Thank Rod W
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr. Rod W, We appreciate that you have taken time to advice us your stay experience through Tripadvisor. Its have been brought to our attention that your recent visit with us was inconvenience especially for the restaurant during your meal ordered. Please be assure that I have personally addressed this issue with the staff concern and will ensure that... More 

Jakarta, Indonesia
Level Contributor
99 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed October 24, 2016

I've stayed in many Aston hotel and so far this one is the dimmest, makes the hotel feels gloomy as many of the lights are not on in the evening.The whole area is quite big but somehow the place feels like it lacks maintenance. Many of the gym equipment is not working and you get a free sauna in the... More 

Helpful?
1 Thank Tulang_B
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr. Tulang B, Thank you very much for taking the time to share your stay experience through Tripadvisor. We are delighted to have your feedback on What u Think and Feel during your stay. Through such feedback, we are able to gauge those areas in need of our attention and to take the necessary steps to rectify such issues... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Spa
Things to do
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Concierge
Official Description (provided by the hotel)
A modern and stylish 4 star Business and Conference hotel committed to the highest International standards and a wide range of service and facilities to suit the need of frequent Business Travelers and Conference Organizer ... more   less 

Additional Information about Aston Tanjung Pinang Hotel and Conference Center

Address: Km. 11 Jl. Adisucipto, Tanjung Pinang, Riau Islands Province 29125, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island > Tanjung Pinang
Price Range: $41 - $63 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aston Tanjung Pinang Hotel and Conference Center 4*
Number of rooms: 162
Reservation Options:
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Also Known As:
Aston Tanjung Pinang Hotel And Conference Center Bintan Island, Indonesia
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Questions & Answers

Here's what travelers have asked, with answers from Aston Tanjung Pinang Hotel and Conference Center staff and other travelers.
4 questions
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See all questions (4)

Questions? Get answers from Aston Tanjung Pinang Hotel and Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Upper rooms have less noise from pool.”
 of 5 bubbles 866rodw, Oct 27, 2016 | Read review
“Room facing the road is quite noisy as the window is single pane glass.”
 of 5 bubbles Tulang_B, Oct 24, 2016 | Read review
“Higher floor view skyline”
 of 5 bubbles David0545, Sep 15, 2016 | Read review
“with a view to the swimming pool”
 of 5 bubbles SidSharma2014, Jul 31, 2016 | Read review
“best views”
 of 5 bubbles bkuru07, Apr 13, 2016 | Read review
5 of 5
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