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Aston Tanjung Pinang Hotel and Conference Center

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Aston Tanjung Pinang Hotel and Conference Center
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285 Reviews from our TripAdvisor Community

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Showing 223: English reviews
Singapore, Singapore
Reviewed 1 week ago NEW

i kind of surprised to know that it wasnt fully booked as stated in a webbsite. the first room had an unpleasant feeling so asked for an upgrade room facing swimming pool more comfy. the night club was closed thought its still functioning to see some action proven disappointed. the gym is stuffy not well mentain exercise equiptment..the list could...

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Helpful?
Thank Ramli M
Batam, Indonesia
Reviewed 1 week ago

Need to improvement for the cleanses of the swimming pool, upon swim I was found many flowers was fallen to the pool area, and also for pool accessories are getting old already need to replacement . Thanks

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Thank syafrinas2017
Reviewed 2 weeks ago via mobile

It was only 1day stay after we stay at Lagoi. But it was quite impressive experienced for me and my family. It was late at nite, we were starving and I didnt know place to find foods. But thanks to pak Budi, one of hotel staff at concierge who was on night duty, helped us to buy some foods and...

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Helpful?
Thank Matt_Tarigan
Reviewed 2 weeks ago

This place is a complete value for money.. The rooms are very good and clean. The staff is very friendly and helpful. The spa in the hotel is again value for money. You must try the spa here. A special thanks to Evin. Evin is one of the staffs at the hotel. A very nice and friendly guy. He is...

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Helpful?
Thank Vinayak M
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr. Vinayak M, Thanks you for your review and we do value and appreciate your feedback through Tripadvisor. We are glad to know that you had a wonderful stay and well accept with the service and facilities we provided. Your kind words about our staff (Mr.Evin) will be share to all staff members and receiving such feedback from guest...

Jakarta
Reviewed 2 weeks ago

As a Aston Membership, we're really disappointed for the front office's service at first time. They busy taking picture with other Guest and let the front office empty, we wait for them done. No welcome drink for us and the worse is when we're check in, she said she will upgrade our room. But when we arrive to our room,...

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Thank hemstars
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr.Hemstars, Thank you very much for taking the time to share your stay experience through Tripadvisor. It bothers me to note that your stay was inconvenienced by the service while you checked in and the facilities in the room included the cleanliness and wifi connection. Please be assured that I have personally addressed this issue with my team and...

Jakarta
Reviewed 2 weeks ago

Nice hotel. The room is clean and family friendly. The staffs are very helpful. Breakfast was enjoyable. The food can be improved by adding some local cuisine though. Wifi is not too strong in the room, but it was acceptable.

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Helpful?
Thank artileri67
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Altireli67, Thank you very much for taking the time to share your stay experience through Tripadvisor . We glad to know that you had a wonderful stay with us and receiving such feedback from guest like yourself inspires us to continually provide the level of service that the guest have come to expect. Your comment about the internet connection...

Singapore
Reviewed 2 weeks ago

My room has faulties that no one attended to despite the complains made twice. My room's light were faulty & charging point beside my bed were spoilt.very inconvenient Food-not much of varieties.Definitely need to work on KTV was not set up and i had to wait 20 mins in the KTV room while they set up. people were drilling away...

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Thank zubaidah_bakar
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mrs. Zubaidah_bakar Thank you very much for taking the time to share your stay experience through Tripadvisor. We are delighted to have your feedback on What u Think and Feel during your stay. Through such feedback, we are able to gauge those areas in need of our attention and to take the necessary steps to rectify such issues .as...

Singapore
Reviewed 3 weeks ago

Value for money, Very helpful and prompt service from all staff Reasonable breakfast Location is not fantastic but ok, Some of the food items good. But need improvement with overall menu and taste Not enough alocholic drink/beers available Swimming pool area need to be more clean Room carpets are getting dirty

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1Thank Bas B
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr.Bas B Thanks you very much for taking your time to share your experience through TripAdvisor, with such feedback, we are able to gauge those areas in need of our attention. I have also noted your comment on the facility of pool and room carpet and most importantly the taste of food was not tasteful, and immediately shared it...

Singapore, Singapore
Reviewed 3 weeks ago

Hotel staff assisted customers well with smiles during check-in/check-out. Bell staff patiently and politely greeted us well from the hotel door till the hotel room door delivering our luggages. Hotel surroundings is peaceful and good views. Rooms are comfortable. Hotel are accessible by taxi from the Ferry Terminal. Distance to shops and eateries are reasonable. A good getaway for families...

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Thank G SAEMAH S
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr. G Saemah, Thank you very much for taking the time to share your stay experience through Tripadvisor . We glad to know that you had a wonderful stay with us and receiving such feedback from guest like yourself inspires us to continually provide the level of service that the guest have come to expect. We hope you will...

Denpasar
Reviewed 4 weeks ago

To whom it may concern, I would like to express my compliments to your staff, Mr Ilus who has handled our check in process at Aston Tanjung Pinang. He was very patient and helpful in helping us with our check in process Thank you for the lovely experience and helping us to ensure that the check in was such a...

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Helpful?
Thank aniemahayani
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Ms. Anie Mahayani, Thanks you very much for taking your time to share your stay experience through Tripadvisor. We are glad to know that you had a wonderful stay and hear such as a compliments of our staff (Mr. Ilus) . Your kind words will be share to all staff members and receiving such feedback from guest like yourself...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
A modern and stylish 4 star Business and Conference hotel committed to the highest International standards and a wide range of service and facilities to suit the need of frequent Business Travelers and Conference Organizer ... more   less 

Additional Information about Aston Tanjung Pinang Hotel and Conference Center

Address: Km. 11 Jl. Adisucipto, Tanjung Pinang, Riau Islands Province 29125, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island > Tanjung Pinang
Price Range: $50 - $71 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aston Tanjung Pinang Hotel and Conference Center 4*
Number of rooms: 162
Reservation Options:
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Also Known As:
Aston Tanjung Pinang Hotel And Conference Center Bintan Island, Indonesia
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Questions & Answers

Here's what travelers have asked, with answers from Aston Tanjung Pinang Hotel and Conference Center staff and other travelers.
5 questions
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Questions? Get answers from Aston Tanjung Pinang Hotel and Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Upper rooms have less noise from pool.”
 of 5 bubbles 866rodw, Oct 27, 2016 | Read review
“Room facing the road is quite noisy as the window is single pane glass.”
 of 5 bubbles Tulang_B, Oct 24, 2016 | Read review
“Higher floor view skyline”
 of 5 bubbles David0545, Sep 15, 2016 | Read review
“with a view to the swimming pool”
 of 5 bubbles SidSharma2014, Jul 31, 2016 | Read review
“best views”
 of 5 bubbles bkuru07, Apr 13, 2016 | Read review
5 of 5
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