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Aston Tanjung Pinang Hotel and Conference Center

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Aston Tanjung Pinang Hotel and Conference Center
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245 Reviews from our TripAdvisor Community

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Showing 195: English reviews
Yogyakarta, Indonesia
Level Contributor
43 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is located about 10-15 minutes from airport. It performs Aston standard hospitality. The swimming pool is big enough but it looks like it is irregularly cleaned or drained. The breakfast was not so good.

Helpful?
Thank triandyn
Bali, Indonesia
1 review
5 of 5 stars Reviewed 2 weeks ago

A side from buffet breakfast which needs improvement (please serve warm and tasty food next time around), caused there's a lot of good things about this hotel. I like the ambience, cleanliness, delightful scents and room design. Bathroom was nice, bed and pillows were comfortable. Thumbs up for the awesome check in procedure and friendliness of all staff from concierge... More 

Helpful?
Thank _vhenz_0927
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr. Vhenz_0927, Thanks you for your review and we do value and appreciate your feedback. Your comment regarding our breakfast is noted and I have passed your comment to our Executive Chef Mr. Imron. He will look into this issue and have necessary rectification done in time for your next visit to Aston Tanjung Pinang. We are also glad... More 

Singapore, Singapore
1 review
2 of 5 stars Reviewed 3 weeks ago

We chose to stay in a Premium room but the conditions were poor: - ants in the room - window cannot close - phone in the room had poor wiring - no room bar as advertised - staff with poor english skills

Review collected in partnership with this hotel

Helpful?
Thank nexenta
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr. Nexenta, We appreciate that you have taken time to advice us your stay experience through Tripadvisor, especially the facilities,cleanliness and service . On this matter ,you will pleased to know that the Management will look into this issues and continue in our improvement effort on rectification at the same. There isn't much we could or can do about... More 

Travelers are raving about these Tanjung Pinang hotels

Jakarta Timur
1 review
5 of 5 stars Reviewed 4 weeks ago

The hotel have best services and fast response for any help. maybe need more speed for wireless / WiFi connection. Fast Processing for Check In and Check Out, and have good menu for more food. Thank You for all services for me.

Review collected in partnership with this hotel

Helpful?
Thank SusiloFX
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr. Susilo FX, Thank you very much for taking the time to share your stay experience through Tripadvisor and great to know that you had a wonderful stay with us. Your comment on the WIFI Connection is noted and I would like to assure you that we will look into this issue and have necessary done in time for... More 

Batam, Indonesia
1 review
4 of 5 stars Reviewed 4 weeks ago

Good location, quite comfortable. I'm staying for bussiness trip, the breakfast are so so, not much of an options. The hot water isn't hot, between warm and cold, not satisfied. When I was there, there's a leakage in the lobby.

Review collected in partnership with this hotel

Helpful?
Thank nararyasri
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr. Nararyasri, Thanks you very much for taking your time to share your experience through TripAdvisor. I have also noted your comment on the room facilities was not functioning and the Breakfast which was not tasteful . I have to conducted a thorough check of the facility to understand the problem and well coordination with our Engineering and Executive... More 

New Delhi, India
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just got back from Bintan vacation. The Aston experience was great. While most other staff members at reception were not that forthcoming to help us (confused tourists with questions), Evin guided us on the places to visit and things to do in Bintan. The other staff members and the female receptionists were good but they did not understand english much.... More 

Helpful?
1 Thank SidSharma2014
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr. ShidSharma, Thanks you very much for taking your time to share your stay experience through this email. We are glad to know that you had a wonderful stay and received such as a compliments of our staff (Mr. Evin) . Your kind words will be share to all staff members and receiving such feedback from guest like yourself... More 

Batam
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 27, 2016

Awesome for this hotel. All staf in front desk n marketing is super friendly and room is clean, i like the connecting room in first floor coz the window view is smimpool (my 2 lil girl like it very much). Satisfied !!!

Review collected in partnership with this hotel

Helpful?
1 Thank Veronica_Lie
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Ms. Veronica Lie, Thank you very much for taking the time to share your stay experience through Tripadvisor . We glad to know that you had a wonderful stay with us and receiving such feedback from guest like yourself inspires us to continually provide the level of service that the guest have come to expect. We hope you will... More 

Kuta, Indonesia
Level Contributor
74 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed July 26, 2016 via mobile

The room was very comfy and elegant. The frontdesk staff will entartain you with their audrey hepburn's smile and soft pillow talk greetings. Everybody are so happy in this hotel, the breakfast was tasty with many choices of fresh fruits and delicious hot dishes. As this is not my 1st stay in aston tanjungpinang, i again declared if this hotel... More 

Helpful?
1 Thank popojipps
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr. Popojipps, Thanks you very much for taking time to share your stay experience through Tripadvisor. We are glad to hear that you had a wonderful stay with us and hear compliments of our staff members. Your kind words will be share to all staff member and receiving such feedback from guest like yourself inspires us to continually provide... More 

Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 21, 2016

Location and hotel itself is very beautiful. Rooms are also spacious and clean. Good facilities like massage, swimming pool, gym (aircon want working). The only thing disappointing was the food and service. That can be improved upon.

Review collected in partnership with this hotel

Helpful?
1 Thank gauravgupta8622
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr. Guaravgupta, Thanks you very much for taking your time to share your experience through Tripadvisor. Our sincerely apologies for the inconvenience regarding our Food and service.We would like to assure you that we will look into this issue and have necessary rectification done in time for your next visit to Aston Tanjung Pinang . We hope you will... More 

Batam
1 review
1 of 5 stars Reviewed July 15, 2016

I thought it was a good hotel, instead disappointed. Cannot connect to Wifi, room are not clean enough, the bed is small. Really not comfortable compare to other lower hotel. Will not going to this hotel compare to other hotel in town.

Review collected in partnership with this hotel

Helpful?
Thank tonnyl452
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr. Tonny, Thanks you very much for taking time to share your stay experience through Tripadvisor. It bother me to note that your stay was inconvenience by the cleanliness ,Wifi and service from us .With such feedback, we are able to gauge those areas in need of our attention and rectify at the same.Please accept our sincerely apology for... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Spa
Things to do
  • Restaurant
  • Spa
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
A modern and stylish 4 star Business and Conference hotel committed to the highest International standards and a wide range of service and facilities to suit the need of frequent Business Travelers and Conference Organizer ... more   less 

Additional Information about Aston Tanjung Pinang Hotel and Conference Center

Address: Km. 11 Jl. Adisucipto, Tanjung Pinang, Riau Islands Province 29125, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island > Tanjung Pinang
Price Range: $42 - $53 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aston Tanjung Pinang Hotel and Conference Center 4*
Number of rooms: 162
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Also Known As:
Aston Tanjung Pinang Hotel And Conference Center Bintan Island, Indonesia
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