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Hotel Premiere Pekanbaru by ZHM

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Hotel Premiere Pekanbaru by ZHM
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182 Reviews from our TripAdvisor Community

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Showing 82: English reviews
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago via mobile

Location is the money! Breakfast was okay. Room had looked tired, and smelt damp. But was still clean. Towels had stains. By standard of local hotels, still considered among the best. However, if hotel facilities, ie swimming pool, lounge (the hotel has nice lounge with GREAT music during weekend evenings), would rather opt for smaller but NEWER hotel. Room service... More 

Helpful?
Thank Dasdo S
Premiere P, Manager at Hotel Premiere Pekanbaru by ZHM, responded to this review

Dear Valued Guest, Warmest Greetings from The Premiere Hotel Pekanbaru… Thank you for choosing our hotel as the venue you during at Pekanbaru and for taking your time to leave a review on our hotel which is very useful in the future to provide the best for our guests. In this meantime, we also apologize for maybe any inconvenience that... More 

Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 weeks ago via mobile

This hotel is nice hotel with friendly staff, one thing that they need to improve is the quality of the food on the breakfast...the taste is so under expectation.... For business purpose i recommend this hotel

Helpful?
Thank iskandar m
Premiere P, Manager at Hotel Premiere Pekanbaru by ZHM, responded to this review

Dear Valued Guest, Warmest Greetings from The Premiere Hotel Pekanbaru… Thank you for choosing our hotel as the venue you during at Pekanbaru and for taking your time to leave a review on our hotel which is very useful in the future to provide the best for our guests. In this meantime, we also apologize for maybe any inconvenience that... More 

Depok, Indonesia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 12, 2016

Nice hotel. Clean. and the service was excellent. Ask the receptionist about rent car from the Hotel and they offered a cheaper price than other rent car. And the driver was nice. Breakfast menu was good, delicious, with many variances. No complaint.

Helpful?
Thank fsyawal
Premiere P, Manager at Hotel Premiere Pekanbaru by ZHM, responded to this review

Dear Valued Guest, Warmest Greetings from The Premiere Hotel Pekanbaru… Thank you for choosing our hotel as the venue you during at Pekanbaru and for taking your time to leave a review on our hotel which is very useful in the future to provide the best for our guests. In this meantime, we also apologize for maybe any inconvenience that... More 

Jakarta, Indonesia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 12, 2016

I went there with my workmate for business at early September. We spent 2 days at 5 rooms. Overall the hotel was clean and the room was really nice. For those who travel for business, in superior room they have work desk which really helpful to work at hotel. The staffs were really warm and helpful. Breakfast was also a... More 

Helpful?
Thank winnierie
Premiere P, Public Relations Manager at Hotel Premiere Pekanbaru by ZHM, responded to this review

Dear Valued Guest, Warmest Greetings from The Premiere Hotel Pekanbaru… Thank you for choosing our hotel as the venue you during at Pekanbaru and for taking your time to leave a review on our hotel which is very useful in the future to provide the best for our guests. In this case, we also apologize for any inconvenience that Mr... More 

Medan, Indonesia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 7, 2016 via mobile

This was the second time i came to Pekanbaru, I've found this hotel by asking my friend and he recommended me to this one. As a new hotel, the provide a 4 star hotel quality. I love the room as first time i entered it. The outdoor pool was nice. Its located is not too far from the airport so... More 

Helpful?
Thank Akbar R
Premiere P, Manager at Hotel Premiere Pekanbaru by ZHM, responded to this review

Dear Valued Guest, Warmest Greetings from The Premiere Hotel Pekanbaru… Dear Valued Guest, Warm Greetings from The Premiere Hotel Pekanbaru. Thank you for choosing our hotel as the venue you during Pekanbaru and for taking your time to leave a review on our hotel which is very useful in the future to provide the best for our guests. In this... More 

karawang
1 review
Reviewed July 22, 2016

A little bit unconvenient when the receptionist ask for additional charge for the minibar. Why doesn't she offer first whether i need the mini bar or not? When hacking broadcast, i ask for mineral water, the waiter tools me to take it by myself.. But the rest, i enjoy staying here

Review collected in partnership with this hotel

Helpful?
Thank fauzanfuady
Premiere P, Manager at Hotel Premiere Pekanbaru by ZHM, responded to this review

Dear Valued Guest, Warmest Greetings from The Premiere Hotel Pekanbaru… Thank you for choosing our hotel as the venue you stay during in Pekanbaru and for taking your time to leave a review on our hotel which is very useful in the future to provide the best for our guests. Mini Bar is standard regulation for ready room to sell,... More 

1 review
Reviewed June 26, 2016 via mobile

After my dissapointment to the other one across the road, which I've been a loyal customer for many times, then I choosed this Premiere for the first time. First impression with Front Office: very genuine hospitality. I have to mentioned the name of the FO girl here: Putri. She is very patient and helpfull though. On top of pleasant welcome,... More 

Helpful?
Thank yoserizal74
Premiere P, Manager at Hotel Premiere Pekanbaru by ZHM, responded to this review
Google Translation

Tamu Yang Terhormat, Salam Hangat dari The Premiere Hotel Pekanbaru... Terimakasih telah memilih hotel kami sebagai tempat penginapan dan aktifitas... More 

Jakarta
Level Contributor
61 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 25, 2016

Whenever I make a business trip to Duri if I have to spend overnight in Pekanbaru I always choose this hotel. The rooms are modern designed and is suitable for a business traveller yet the rate is affordable.

Helpful?
Thank buyung2016
Premiere P, Manager at Hotel Premiere Pekanbaru by ZHM, responded to this review
Google Translation

Tamu Yang Terhormat, Salam Hangat dari The Premiere Hotel Pekanbaru... Terimakasih telah memilih hotel kami sebagai tempat penginapan dan aktifitas... More 

Pekanbaru, Indonesia
Level Contributor
9 reviews
9 hotel reviews
Reviewed June 17, 2016

pros : hotel location is strategic. the room in nice, clean, the bed also comfy. cons : breakfast is standard. but I had bad experience with the reservation, because they call me and ask about my reservation. they keep asking me what time I will check in. I already told that I will check in late and the reservation ask... More 

Helpful?
Thank Zaki4dam
Premiere P, Manager at Hotel Premiere Pekanbaru by ZHM, responded to this review

Dear Valued Guest, Warmest Greetings from The Premiere Hotel Pekanbaru… Thank you for choosing our hotel as the venue you stay during in Pekanbaru and for taking your time to leave a review on our hotel which is very useful in the future to provide the best for our guests. In this case, we also apologize for any inconvenience that... More 

1 review
Reviewed May 23, 2016 via mobile

Nice hotel, comfy and good service. Breakfast menu variated with traditional Indonesia food. Has Jamu for drink, very helpfull for health body. Room is very clean. Premiere has room without carpet and that very helpful for my mother alergic. Will bring my fam again soon...

Helpful?
Thank Sylvia E
Premiere P, Public Relations Manager at Hotel Premiere Pekanbaru by ZHM, responded to this review

Dear Valued Guest, Warmest Greetings from The Premiere Hotel Pekanbaru… Dear Valued Guest, Warm Greetings from The Premiere Hotel Pekanbaru. Thank you for choosing our hotel as the venue you during Pekanbaru and for taking your time to leave a review on our hotel which is very useful in the future to provide the best for our guests. In this... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Shuttle Bus Service
  • Free Parking
  • Conference Facilities
Official Description (provided by the hotel)
Setting new standards for hospitality industry in the of Pekanbaru. Comprising total of 168 rooms and suites, located in heart of the city, just a mere 15 minutes from Sultan Syarif Kasim II International Airport and strategically located among governmental buildings and major office buildings. ... more   less 

Additional Information about Hotel Premiere Pekanbaru by ZHM

Address: Jl. Jenderal Sudirman No. 389, Pekanbaru 28116, Indonesia
Location: Indonesia > Sumatra > Riau Province > Pekanbaru
Price Range: $40 - $73 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Premiere Pekanbaru by ZHM 3.5*
Number of rooms: 168
Reservation Options:
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Hotel Style:
#1 Spa Hotel in Pekanbaru
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Questions & Answers

Questions? Get answers from Hotel Premiere Pekanbaru by ZHM staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose higher floors and have a city view”
 of 5 bubbles buyung2016, Jun 25, 2016 | Read review
“Make sure you ask for a Non-Smoking room if you are not a smoker!!!”
 of 5 bubbles PG_Cumbus, Mar 23, 2016 | Read review
“Room is clean and quieter”
 of 5 bubbles 153rizkip, Mar 3, 2016 | Read review
“best view. city front.”
 of 5 bubbles 315marlinaa, Feb 14, 2016 | Read review
“choose the room with city view, it was so great”
  • CBD Pekanbaru
 of 5 bubbles Andiwibowo, Apr 20, 2015 | Read review
5 of 5
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