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Hotel Premiere Pekanbaru by ZHM

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Hotel Premiere Pekanbaru by ZHM
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158 Reviews from our TripAdvisor Community

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Showing 77: English reviews
karawang
1 review
3 of 5 stars Reviewed 1 week ago NEW

A little bit unconvenient when the receptionist ask for additional charge for the minibar. Why doesn't she offer first whether i need the mini bar or not? When hacking broadcast, i ask for mineral water, the waiter tools me to take it by myself.. But the rest, i enjoy staying here

Review collected in partnership with this hotel

Helpful?
Thank fauzanfuady
Premiere P, Manager at Hotel Premiere Pekanbaru by ZHM, responded to this review

Dear Valued Guest, Warmest Greetings from The Premiere Hotel Pekanbaru… Thank you for choosing our hotel as the venue you stay during in Pekanbaru and for taking your time to leave a review on our hotel which is very useful in the future to provide the best for our guests. Mini Bar is standard regulation for ready room to sell,... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

After my dissapointment to the other one across the road, which I've been a loyal customer for many times, then I choosed this Premiere for the first time. First impression with Front Office: very genuine hospitality. I have to mentioned the name of the FO girl here: Putri. She is very patient and helpfull though. On top of pleasant welcome,... More 

Helpful?
Thank yoserizal74
Premiere P, Manager at Hotel Premiere Pekanbaru by ZHM, responded to this review
Google Translation

Tamu Yang Terhormat, Salam Hangat dari The Premiere Hotel Pekanbaru... Terimakasih telah memilih hotel kami sebagai tempat penginapan dan aktifitas... More 

Jakarta
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Whenever I make a business trip to Duri if I have to spend overnight in Pekanbaru I always choose this hotel. The rooms are modern designed and is suitable for a business traveller yet the rate is affordable.

Helpful?
Thank buyung2016
Premiere P, Manager at Hotel Premiere Pekanbaru by ZHM, responded to this review
Google Translation

Tamu Yang Terhormat, Salam Hangat dari The Premiere Hotel Pekanbaru... Terimakasih telah memilih hotel kami sebagai tempat penginapan dan aktifitas... More 

Pekanbaru, Indonesia
Level Contributor
6 reviews
6 hotel reviews
3 of 5 stars Reviewed June 17, 2016

pros : hotel location is strategic. the room in nice, clean, the bed also comfy. cons : breakfast is standard. but I had bad experience with the reservation, because they call me and ask about my reservation. they keep asking me what time I will check in. I already told that I will check in late and the reservation ask... More 

Helpful?
Thank Zaki4dam
Premiere P, Manager at Hotel Premiere Pekanbaru by ZHM, responded to this review

Dear Valued Guest, Warmest Greetings from The Premiere Hotel Pekanbaru… Thank you for choosing our hotel as the venue you stay during in Pekanbaru and for taking your time to leave a review on our hotel which is very useful in the future to provide the best for our guests. In this case, we also apologize for any inconvenience that... More 

1 review
5 of 5 stars Reviewed May 23, 2016 via mobile

Nice hotel, comfy and good service. Breakfast menu variated with traditional Indonesia food. Has Jamu for drink, very helpfull for health body. Room is very clean. Premiere has room without carpet and that very helpful for my mother alergic. Will bring my fam again soon...

Helpful?
Thank Sylvia E
Premiere P, Public Relations Manager at Hotel Premiere Pekanbaru by ZHM, responded to this review

Dear Valued Guest, Warmest Greetings from The Premiere Hotel Pekanbaru… Dear Valued Guest, Warm Greetings from The Premiere Hotel Pekanbaru. Thank you for choosing our hotel as the venue you during Pekanbaru and for taking your time to leave a review on our hotel which is very useful in the future to provide the best for our guests. In this... More 

Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed April 21, 2016 via mobile

The Premier Hotel is located at the heart of Pekanbaru,  it's good quite hotel. Experience started from the receptionist, they are warmth and helpful. Modern lobby it's a cozy place to meet up your business friends and to relax a little bit after long hot journey. The room is another joyful experience for me, many power outlet to charge my... More 

Helpful?
Thank Sigit S
Premiere P, Public Relations Manager at Hotel Premiere Pekanbaru by ZHM, responded to this review

Dear Valued Guest, Warmest Greetings from The Premiere Hotel Pekanbaru… Dear Valued Guest, Warm Greetings from The Premiere Hotel Pekanbaru. Thank you for choosing our hotel as the venue you during Pekanbaru and for taking your time to leave a review on our hotel which is very useful in the future to provide the best for our guests. In this... More 

Pekanbaru
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed March 31, 2016 via mobile

It was our first time to this city and so we decided to stay at one hotel.We picked this hotel because of its location and price.I'd say with our 4 nights stay we had a very pleasant stay here.The staffs are very friendly, polite and helpful.Keep it up.I'd for sure stay here again.

Helpful?
Thank Melissa O
Premiere P, Public Relations Manager at Hotel Premiere Pekanbaru by ZHM, responded to this review

Dear Valued Guest, Warmest Greetings from The Premiere Hotel Pekanbaru… It has been our great pleasure to welcome you at The Premiere Hotel Pekanbaru and thank you for sharing your feelings about your stay with us. We are pleased to learn your comment and it would definitely be taken an improvement from us in upcoming future. We hope we will... More 

Singapore, Singapore
Level Contributor
110 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 stars Reviewed March 23, 2016

Rooms are nicely set up, thought a bit basic. The check-in and check-out isn't the fastest, but they are at least friendly. Buffet breakfast is basic, but decent. The coffee served at the buffet is more like tea. Better to order their single origin Indonesian coffees from The Lounge on the Mezzanine floor. Overall, not bad at a very affordable... More 

Helpful?
Thank PG_Cumbus
Premiere P, Public Relations Manager at Hotel Premiere Pekanbaru by ZHM, responded to this review

Dear Valued Guest, Warmest Greetings from The Premiere Hotel Pekanbaru… Dear Valued Guest, Warm Greetings from The Premiere Hotel Pekanbaru. Thank you for choosing our hotel as the venue you during Pekanbaru and for taking your time to leave a review on our hotel which is very useful in the future to provide the best for our guests. In this... More 

Depok, Indonesia
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 3, 2016

It's nice to stay at Premiere Hotel Pekanbaru, the hotel location is on the downtown near to central of Government of pekanbaru. The Room is clean and comfort. The food also delicious and mix up between Indonesia cuisine and international, and they provide Jamu for the breakfast.

Helpful?
Thank Rizki P
Premiere P, Public Relations Manager at Hotel Premiere Pekanbaru by ZHM, responded to this review

Dear Valued Guest, Warmest Greetings from The Premiere Hotel Pekanbaru… It has been our great pleasure to welcome you at The Premiere Hotel Pekanbaru and thank you for sharing your feelings about your stay with us. We are pleased to learn your comment and it would definitely be taken an improvement from us in upcoming future. We hope we will... More 

Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed February 14, 2016

was staying here last week, the location is in the heart of pekanbaru but you need a taxi or other transportation to get to the shopping malls or restaurants. the room was okay, breakfast was good, the fitness center was perfect ,small but full equipped. i was not really impressed with the front officers or bellboys, seems like we were... More 

Helpful?
1 Thank Marlina A
Premiere P, Front Office Manager at Hotel Premiere Pekanbaru by ZHM, responded to this review
Google Translation

Tamu Yang Terhormat, Salam Hangat dari The Premiere Hotel Pekanbaru... Terimakasih telah memilih hotel kami sebagai tempat penginapan anda selama... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Setting new standards for hospitality industry in the of Pekanbaru. Comprising total of 168 rooms and suites, located in heart of the city, just a mere 15 minutes from Sultan Syarif Kasim II International Airport and strategically located among governmental buildings and major office buildings. ... more   less 

Additional Information about Hotel Premiere Pekanbaru by ZHM

Address: Jl. Jenderal Sudirman No. 389, Pekanbaru 28116, Indonesia
Location: Indonesia > Sumatra > Riau Province > Pekanbaru
Price Range: $41 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Premiere Pekanbaru by ZHM 3.5*
Number of rooms: 168
Reservation Options:
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Hotel Style:
#2 Spa Hotel in Pekanbaru
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