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Labersa Grand Hotel & Convention Center

65 reviews
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Traveler (41)
Room & Suite (11)
Dining (4)
Overview
  • Excellent20%
  • Very good53%
  • Average12%
  • Poor9%
  • Terrible6%
Travelers talk about
“golf course”(13 reviews)
“rain shower”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
Rooms
Mar 4Mar 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (65)Write a Review
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1 - 5 of 32 reviews
Reviewed December 17, 2017

I always love traveling... I can try all kind of hotel in the places where I went. This time I tried to stay at Labersa Hotel in Kampar - Riau. It is a 5 star hotel, which have golf facilities and also cottages. I chose...More

Thank diki_dani
Response from RodryguesSouisa, General Manager at Labersa Grand Hotel & Convention CenterResponded 3 weeks ago

Dear Diki, Warmest Greeting from Labersa Grand Hotel and Convention Center Pekanbaru! Thank you very much for support and your review about your experience at Labersa Hotel, your feedback is very much appreciated. It is always nice to discover that our guests has experience a...More

Reviewed June 12, 2017 via mobile

Not really special for coming back to Pekanbaru. I have stay one night at Labersa Grand Hotel & Convention Center, The experience during stay with Labersa was below expectations for a Five Star service. Everything was average, restaurant area for breakfast not clean enough, the...More

Thank Mahapatih
Response from RodryguesSouisa, General Manager at Labersa Grand Hotel & Convention CenterResponded 3 weeks ago

Dear Sandhi, Warmest Greeting from Labersa Grand Hotel and Convention Center Pekanbaru! Labersa Hotel, your feedback is very much appreciated. It is always nice to discover that our guests experience a wonderful journey with us. Your note is really motivating and we do appreciate your...More

Reviewed February 24, 2017 via mobile

This is the worst 5 stars hotel i've ever visited. When i entered the lobby and the room smells stinky old and dusty. Lots of dead fly on carpet. No hot water. The worst part is no guest except us. So i checked in at...More

Thank pinksdiarly
Response from IwanGunawan, General Manager at Labersa Grand Hotel & Convention CenterResponded March 7, 2017

Dear Pinksdiarly, Warmest Greeting from Labersa Grand Hotel and Convention Center! Thank you very much for taking the time to write your feedback regarding your stay at our hotel. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our...More

Reviewed November 29, 2016 via mobile

Labersa hotel and convention centre was probably a grand old lady about 15 years back. Suffers from the Indonesian way: maintenance neglected, upgrade postponed, and outdoor landscapes well aged. Let me get right to the point a) towels date from mid 90's, never replaced and...More

Thank Marius d
Response from RodryguesSouisa, General Manager at Labersa Grand Hotel & Convention CenterResponded 3 weeks ago

Dear Marius, Warmest Greeting from Labersa Grand Hotel and Convention Center! Thank you very much for taking the time to write your feedback regarding your stay at our hotel. On behalf of the management, please accept our apologize regarding your unpleasant stay at our hotel....More

Reviewed November 7, 2016 via mobile

First of all, the hotel is the only fine resort in the district. It is underrated due to the location which is not exactly at the heart of the city, unlike other competitors. However, it is actually not that far. It takes 15 minutes from...More

1  Thank Dasdo S
Response from IwanGunawan, General Manager at Labersa Grand Hotel & Convention CenterResponded March 8, 2017

Dear Dasdo, Warmest Greeting from Labersa Grand Hotel and Convention Center Pekanbaru! Thank you very much for support and your review about your experience at Labersa Hotel, your feedback is very much appreciated. It is always nice to discover that our guests has experience a...More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Center with Gym / Workout Room
Spa
Hotel Amenities
Room Service
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Children Activities (Kid / Family Friendly)
Business Center with Internet Access
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Golf course
Fitness Center with Gym / Workout Room
Spa
Details
Price range
$33 - $59 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Pekanbaru
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$33 - $59 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Pekanbaru
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (41)
Room & Suite (11)
Dining (4)
Pool & Beach (1)
Family and Play Areas (1)
Questions & Answers
Ask a question
Haranda
December 2, 2016|
AnswerShow all 4 answers
Response from RodryguesSouisa | Property representative |
Dear Mr. Haranda, Untuk lokasi parkir motor berada di basement hotel, masuk dari pos security yang ujung. Terima kasih, E-commerce
0
Votes
Room Tips
"Get a room which overlooks the Golf Course"
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"Always ask for a non-smoking room if you don't smoke"
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"all of type of room is good"
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"Golf view or pool view are recommended. Dont choose the room at the end of second wings; the view is..."
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