Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
The IMPERIAL Vung Tau Hotel is the first and the only 5-star hotel with its own private beach and fabulous Beach Club in Vung Tau city. Situated on its own stretch of private sandy beach in the seaside resort town of Vung Tau, The IMPERIAL Vung Tau Hotel is truly an art boutique hotel, completely unique in concept and design. Providing an ideal mix of value, comfort and convenience, it offers a romantic setting with an array of amenities designed for travelers like you. Rooms at The IMPERIAL Vung Tau Hotel offer a flat screen TV, air conditioning, and a refrigerator providing exceptional comfort and convenience, and guests can go online with free WiFi. Room service and a concierge are some of the conveniences offered at this hotel. A pool and free breakfast will also help to make your stay even more special. If you are driving to The IMPERIAL Vung Tau Hotel, free parking is available with 24 hours security surveillance. Close to some of Vung Tau's most popular landmarks, such as The Vung Tau War Heroes Shrine (0.4 mi) and The Whale Temple (0.8 mi), The IMPERIAL Vung Tau Hotel is a great destination for tourists. If you’re looking for a steakhouse, consider a visit to RuSeasons restaurant-club or Riviera Restaurant, which are all conveniently located a short distance from The IMPERIAL Vung Tau Hotel. Should time allow, Thich Ca Phat Dai is a popular historic site that is relatively easy to get to. We’re sure you’ll enjoy your stay at The IMPERIAL Vung Tau Hotel as you experience all of the things Vung Tau has to offer.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Green
Classic
Languages Spoken
English, Vietnamese
Location
159 Thùy Vân Street, Vung Tau 790000 Vietnam
Name/address in local language
The Imperial Hotel & Resort Vung Tau
4.5 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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The Imperial Hotel & Resort Vung Tau is celebrated for its immaculate cleanliness and a mix of modern and antique elegance that harks back to a British colonial atmosphere, according to guests. While the hotel's service garners compliments for its professionalism, some visitors have encountered issues with customer care responsiveness.
The rooms receive mixed reviews, with their cleanliness and decor being appreciated, yet some guests mention dampness and constrained space. Amenities such as diverse dining options and the blend of pool and beach access are consistently praised, despite some travelers questioning the hotel's overall value for money.
Atmosphere
Nostalgic
Rooms
Comfortable
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Well-appointed
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I really liked my experience here at the Imperial, the staff are very genuine and they are always willing to help and accommodate you. I had an initial issue when I had checked-in, but they were able to easily resolve the issue for me when I brought it up after I had checked in my room. The breakfast here is nice and has a big variety, and the facilities here are very clean. The elevators are also running constantly and not jammed (like at other hotels with a large influx of guests). I definitely recommend if you prefer a cleaner and private beach experience.
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Date of stay: July 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Front Office, Guest Services / Front Office at The Imperial Hotel & Resort Vung Tau
Responded Jul 18, 2024
Dear Valued Guest, Thank you so much for your review of our Hotel and good 5 star rating We are very happy to read that have enjoyed the professional service from The Imperial Hotel & Residence Vung Tau. We are looking forward to welcoming you back in our hotel. Thanks and best regards, The Management Team Maya Thao (Mrs.) .
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I stayed one night at the Imperial Hotel & Resort in October and was more than impressed. I was familiar with the hotel being the most famous in the city but this was my first stay and I have to stay it exceeded my expectations. The VIP bus from HCMC is a quality service and well organised. Check-in was smooth and staff were personal and professional. My room was in the original tower facing the pool. The room was very clean, spacious and comfortable with a balcony which was a real bonus. The body massage at the spa was very good, the price was reasonable for the quality and assurance of having a professional service and knowing what you're getting. Breakfast was busy but with a very good selection of choices there was always something tempting to try. The cafe in the hotel lobby is also a nice spot to relax anytime for a drink. There is a very good seafood restaurant and bar on the beach side, it seemed to have both hotel guests and locals there. The hotel has a private beach with swimming pool and dining options, plus there's another resort style pool at the hotel side. Would I return again... most definitely. Highly recommended. Tip: it is way better to have the beach resort experience in Vung Tau city so you can also enjoy the city than be on an isolated beach far from any facilities.
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Date of stay: October 2022
Value
Location
Service
Trip type: Traveled solo
Room Tip:A balcony room facing the pool or beach... decisions...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Loi Pham, Sales at The Imperial Hotel & Resort Vung Tau
Responded Nov 22, 2022
Dear Valued Guest, Thank you for choosing The Imperial & Resort Vung Tau and thank you for a great 5 star rating. We are very happy to read that have enjoyed the professional service from the Imperial Hotel & Resort. We appreciate your comments regarding our service and everything to contribute your relax and enjoy holiday . Our team members are trained to provide excellence customer service, and we are pleased that you found valued and being taken care during your stay. Our commitment to excel our loyal guest like you do and continuous improvement for the facilities and services in general. We look forward to seeing you on your future to The IMPERIAL Hotel and Resort Vung Tau! Sincerely yours, BeBe Yen Nguyen (Ms.) Assistant Front Office Manager.
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The hotel has good service, comfortable rooms, nice and clean swimming pool, delicious breakfast. My room has a balcony and sofa overlooking the pool. Seafood restaurant near the swimming pool on the sea side, the beach this time is calm and without big waves. I will come back here with my family in the near future. Thank you to the hotel and receptionists Thao and Yuri
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Date of stay: March 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is quirky, it feels like an 80’s casino inside, couldn’t fault the cleanliness for the most part even if things look a little tired. Staff were polite and facilitates ok. What I have issue with though is the music, there is a club connected to the front of the hotel, the heavy bass starts at around 21:30 every night and at it’s latest went past 2am, I thought maybe it was a weekend thing but this was on a Monday night as well, I had come for meetings. The hotel also closes the kitchen early, and when I mean closed this also includes room service or any food at all, 21:00 and you aren’t getting anything until breakfast, even the adjoining restaurant across the road had the kitchen closed by the same time on a weekend night, I’ve never stayed in a five star hotel that didn’t at least offer a cold room service menu. Then there was the smell, it had rained heavily and I think possibly parts of the hotel had flooded, but it flowed across the entire floor I was staying on like a body had expired and no one had discovered it yet, the team came to spray some deodorant but it hang heavy in the air and throughout my room by this point having seeped under the doors and through the AC.
By the end of my trip I could not wait to check out, in 20 years of global travel far and wide for work this hits a new low I’ve stayed in $10 hotels that did a better job. Fundamentals are a good nights sleep, a decent meal and a clean bed to sleep on, it delivered on the last but if you can’t sleep without noise cancelling headphones and a nose plug you are in trouble.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled on business
Room Tip:Book a room on the back of the hotel, if you get a sea view you also get the noise of the bar
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Front Office, Guest Services / Front Office at The Imperial Hotel & Resort Vung Tau
Responded Sep 29, 2023
Dear Joe, Thank you for your time and your constructive feedback. We are disappointed to hear you experienced a shortfall in service during your stay and your comments have been shared with the relevant department leaders for corrective action. Your comments give us the opportunity to improve our service and I hope we have the chance to serve your better at The Imperial Hotel Vung Tau during the next trip. We are looking forward to welcoming you back in the Vung Tau. Thanks and best regards, BeBe Yen Nguyen (Ms.) Assistant Front Office Manager
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The hotel is done in traditional Victorian style and much more spacious than expected! Our room looked out over the ocean and even for a workaholic like me, our days were restful and rejuvenating. A Vietnamese friend said Vung Tao is really touristy and although it was, the beach was clean with private access for hotel guests, the staff was attentive and kind and the food was delicious. I think this place is perfect for families too. Wonderful pool!
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Date of stay: May 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Front Office, Guest Services / Front Office at The Imperial Hotel & Resort Vung Tau
Responded May 11, 2023
Dear Mrs. Ruth M, Thank you for choosing The Imperial Hotel & Resort Vung Tau and the picture you sharing to us so lovely. We are very happy to see your comment that have a wonderful time and enjoyed the professional service from The Imperial. We are pleased that you found valued and being taken care during your stay. We are looking forward to welcoming you back soon. Thanks and best regards, BeBe Yen Nguyen (Ms.) Assistant Front Office Manager.
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This hotel is the absolute height of luxury. We were moved here as the place we had booked was a disaster. I would absolutely recommend this hotel. The Heritage hotel where we stayed has a great location across the road from the beach with a foot bridge to cross the road above the traffic. The inside of the hotel is a work of art to say the least. There is a great little bar offering snacks. There is also the main restaurant beachside where there is also another swimming pool & Beach club. The main pools are great with quite a large lap pool. The breakfast buffet was fantastic as well. I can't say enough good things about this hotel other than to highly recommend.
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip:There are staff with good English Language skills
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Front Office, Guest Services / Front Office at The Imperial Hotel & Resort Vung Tau
Responded Sep 3, 2023
Dear Sananneb, Thank you for taking the time to review The Imperial Hotel Vung Tau, your excellent comment is very much appreciated. We are pleased that you found valued and being taken care during your stay. We look forward to seeing you on your next trip to The Imperial Hotel Vung Tau! Thanks and best regards, BeBe Yen Nguyen (Ms.) Assistant Front Office Manager.
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We booked this hotel for our guests, who specifically chose it because it was advertised as a 'beach' hotel. Upon arrival, they encountered a large-scale government construction project that completely blocked access to the beach. The hotel never reported this significant issue, and had they done so, our guests would have selected a different accommodation. As a result, they had to stay for only one night and we had to relocate them to another hotel. We requested that The IMPERIAL Hotel & Resort refund the unused nights, but they denied our request and did not take responsibility for the situation. Despite our guests being in a difficult predicament, the hotel's customer service has been unresponsive to our messages and complaints. I strongly advise against staying at a hotel with such poor customer care. A hotel that claims to be a beach destination and fails to provide that experience is misleading and untrustworthy.
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Date of stay: November 2024
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Front Office, Guest Services / Front Office at The Imperial Hotel & Resort Vung Tau
Responded Jan 12, 2025
Dear Valued Guest Thank you for sharing your feedback. We value all comments from our guests and partners, as they play an important role in helping us maintain and improve our services. Upon reviewing the images and information mentioned in your review, we would like to clarify the following: - The photos provided do not appear to be from our private beach. - Our private beach remains accessible, the beachfront, pathways, and pool area remain available for guest use. If the photos you provided were taken in a construction area along the coastal road, it is important to note that this area is unrelated to our property. If you are an employee of a travel agency, we kindly request that you email us at doo@imperialhotel.vn with more specific details so we can identify and address the matter properly. If you are one of our valued guests, we would appreciate any additional information to help us resolve this matter promptly and ensure your satisfaction. Thank you for bringing this to our attention. We remain committed to providing exceptional experiences for all our guests and maintaining strong partnerships with our business associates. Best regards, The Imperial Hotel Vung Tau
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Excellent service. The care taker cleans the area very often to maintain its cleanliness and safe for kids. She is good with kids, watches and plays the kids very well. I impress with her kindness and professionalism. She is a good asset to the team. Overall, my daughter and I had such a good experience here.
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Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Front Office, Guest Services / Front Office at The Imperial Hotel & Resort Vung Tau
Responded Feb 5, 2023
Dear Mrs. Romt, Thank you so much for your review of our hotel, especiall your compliment to Ms. Nhat Linh We are pleased to hear family and your kid enjoyed your stay with us. It's something our colleagues takes great pride in, so we value your feedback . We hope you will visit us again. Thanks and best regards, BeBe Yen Nguyen (Ms.) Assistant Front Office Manager
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Terrible hotel. 5*beach resort… but the beach isn’t available due to construction. The hotel didn’t notify us of that when booking and refused a refund. The decor is bizarre and dated. There was a damp smell in our room, which despite us paying for additonal space, was tiny. There was hardly any light in the bathroom, there was lights set into the ceiling but no switch and the toilet cubicle has no light.
The pool was poorly maintained and the whole place really needs an overhaul.
The staff were lovely however, more as they are made to wear ridiculous colonial costumes, or awful French maid style outfits for the housekeeping.
It’s not 5* and is not a beach resort. There are much better hotels nearby at a fraction of the cost.
A very disappointing booking and I do not recommend that you go there.
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Date of stay: December 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Front Office, Guest Services / Front Office at The Imperial Hotel & Resort Vung Tau
Responded Jan 12, 2025
Dear Valued Guest Thank you for sharing your feedback. We value all comments from our guests and partners, as they play an important role in helping us maintain and improve our services. Upon reviewing the images and information mentioned in your review, we would like to clarify the following: - The photos provided do not appear to be from our private beach. - Our private beach remains accessible, the beachfront, pathways, and pool area remain available for guest use. If the photos you provided were taken in a construction area along the coastal road, it is important to note that this area is unrelated to our property. If you are an employee of a travel agency, we kindly request that you email us at doo@imperialhotel.vn with more specific details so we can identify and address the matter properly. If you are one of our valued guests, we would appreciate any additional information to help us resolve this matter promptly and ensure your satisfaction. Thank you for bringing this to our attention. We remain committed to providing exceptional experiences for all our guests and maintaining strong partnerships with our business associates. Best regards, The Imperial Hotel Vung Tau
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I visited with my friends on 5th December and we reached around 2.45 PM for chedin , the hotel didn’t knew we had booked sea facing room and they took more than an hour to give us room by 415 Pm. We were held back when we were told that casino of hotel is closed until further notice and nothing was mentioned on there hotel website. To further our poor experience was the closed private beach club of hotel for guest as there was some wedding taking place . We tried again n3xt day in morning and were told that today there is some private music concert. The hotel do not have room service and it’s pretty uneasy at night if you need anything you need to order through grab. To provide icing on the cake was there night club which was supposed to be closed by 3 am. But when we reached at 1115, th3 staff was packing. Totally wasted experience in terms of time, money . Plan to stay at some other hotel than this as they still need some learning to excel in hospitality sector.
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Date of stay: December 2022Trip type: Traveled with friends
Room Tip:They don’t have in room services
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Front Office, Guest Services / Front Office at The Imperial Hotel & Resort Vung Tau
Responded Dec 10, 2022
Dear Mr. Rajat, I appreciate you sharing your constructive feedback about your recent stay. We apologise if your experience did not meet your expectations. During this festive season, there was a private event at the beachside pool so that area was temporarily reserved for the event. We fully understand your point and also note the hotel has other pools at the pool garden which are available for the enjoyment of our guests. Due to your later than expected check-in, the reception team recognised this and offered you a late checkout to provide you with more time to enjoy your stay. Regarding the nightclub, there is a club nearby the hotel but it is not part of nor managed by the hotel. We have noted your feedback and shared with relevant departments for continuous improvement. We look forward to another opportunity to welcome you back in the future to experience our standards of quality that we are sure will meet your expectations. Thanks and best regards, BeBe Yen Nguyen (Ms.) Assistant Front Office Manager.
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If there is such a requirement, I don’t think the hotel would be in business. However, check with customer service prior to booking a room at The Imperial Hotel so there is no confusion.
There are more places to choose from in the Vung Tau area.
PRICE RANGE
$76 - $118 (Based on Average Rates for a Standard Room)
LOCATION
VietnamBa Ria-Vung Tau ProvinceVung Tau
NUMBER OF ROOMS
310
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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