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Hoang Son Peace Hotel

Traveler (77)
Room & Suite (92)
Dining (21)

About

#19 of 39 hotels in Ninh Binh
Location
Cleanliness
Service
Value
Hoang Son Peace Hotel is located nearby Dinh Tien Hoang Square. Located in the economic and cultural centre in Ninh Binh city, Hoang Son Peace Hotel would like to be the “first door” in Ninh Binh province welcomes the domestic and international guests to Ninh Binh in which there are 2 types of tourism including the ecotourism and the spiritual-cultural tourism.
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Property amenities
Free parking
Pool
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Room service
Spa
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Wheelchair access
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Room features
Air conditioning
Microwave
Minibar
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Family
Business
HOTEL CLASS
83Reviews
224Photos
0Q+A
2Room tips
Traveler rating
  • 12
  • 32
  • 33
  • 5
  • 1
Time of year
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Popular mentions
The amenities were great, that is not what I want to highlight in this review. I want to bring up a few issues that I find very 'sneaky'. We were told that there would be two free water bottles in the rooms. They way the room was set up, when you walk in, there is a counter
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Response from hoangsonpeacehotel, Giám đốc quan hệ khách hàng at Hoang Son Peace Hotel
Responded Jul 5, 2018
Dear Mr Quivo, Thank you for your comments on our hotel. We sincerely apologize for the trouble that occurred during your stay at our hotel. However, we would like to take this opportunity to explain as below: - For free mineral water bottles and payable. We put them in two distinguishable places. For two free water bottles, we have stickers on these to notify our customer. For water bottles that we charge, we put them in minibar enclosed with price list. - For your tip for cleanner, our cleanner take it. - For a bag of jackfruit chips, we review this business with our receptionnist. We thank you very much for staying with us. Kind regards, Hoang Son Peace hotel
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Will not recommend this to anyone. NOT a 4 Star hotel. Rotten pool, no one is speaking english, no tennis (even though the state it here) and bad service. They have a stuffed Tiger in their hallways and claim to be environmentally aware..
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Response from Huyền P, Giám đốc quan hệ khách hàng at Hoang Son Peace Hotel
Responded Jun 18, 2018
Dear Ms Helene, Thank you for your comments on our hotel. We sincerely apologize for the trouble that occurred during your stay at our hotel. However, we would like to take this opportunity to explain as below: - Rotten pool: for all guests staying at hotel, they always appreciate our clean and nice swimming pool. - No one is speaking English: Our receptionist, our waitress... all can speak English. - For tennis: We ensure that you will be warmly instructed the place of tennis court and equipment such as bat and tennis-ball if you ask our receptionist when you want to enjoy it. - A stuffed Tiger: our hotel’s part name is Hoang Son, it means that a tiger in the mountain. The tiger in our hallway is an artificial tiger and it is our hotel’s mascot. Beside, you booked a superior room, we upgraded free a deluxe room for you. We are sorry for the compensation due to ruining towel and foot mat that you have during your stay at our hotel. Maybe, it makes your impression on our hotel not good at that time. Please understand us, we can not do otherwise. We thank you very much for staying with us. Kind regards, Hoang Son Peace hotel
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We were amazed by the size of the room. Extremely quiet, the bed is large and comfortable, so we had an extremely good night sleep. (We also needed that after two nights on the train to / from Sapa and a homestay in Mai Chau.) Very friendly and helpful staff, without hesitation
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Response from hoangsonpeacehotel, Giám đốc quan hệ khách hàng at Hoang Son Peace Hotel
Responded Dec 17, 2017
Dear Ms and Mr Paul_&_Sanderella, Thank you very much for taking the time to give us such a nice review. We always wish to offer you the best service as possible during your holiday and we are thrilled to know that we have made a good impression. It was our honor to have chance to welcome you in our hotel. Your feedback is very helpful for us to improve our services. We hope to show you our much improvement in all services when you come back Ninh Binh provice. Hoangson Peace hotel
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It was a real pleasure to sleep in this hotel with a bed where could sleep 5 persons instead of the two of us. A nice swimming pool with a very minimized bar. The only bar open in the evening but the prices were low. Good breakfast.
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Response from hoangsonpeacehotel, Giám đốc quan hệ khách hàng at Hoang Son Peace Hotel
Responded Nov 19, 2017
Dear Mr BenGoorts, Thank you very much for taking the time to give us such a nice review. We always wish to offer you the best service as possible during your holiday and we are thrilled to know that we have made a good impression. It was our honor to have chance to welcome you in our hotel. Your feedback is very helpful for us to improve our services. We hope to show you our much improvement in all services when you come back Ninh Binh provice. Hoangson Peace hotel
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The staff didn't smile or talk to us, they did not do anything but bring us some bad pasta. The chairs, glasses and napkins were dirty and we felt very unwelcome the whole time. This was not worth the money, bad bad service.
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Response from hoangsonpeacehotel, Giám đốc quan hệ khách hàng at Hoang Son Peace Hotel
Responded Nov 12, 2017
Dear Ms Emilie B, Thank you for your comments on our hotel. We sincerely apologize for the service not good for you. We review and improve immediately our services and our staff in the restaurant We wish you good health and happiness. Customer relationship management
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PRICE RANGE
$37 - $86 (Based on Average Rates for a Standard Room)
LOCATION
VietnamNinh Binh ProvinceNinh Binh
NUMBER OF ROOMS
214
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