Stayed at Sairee hut resort for 2 night, what a great resort, the staff were fantastic, the pool is stunning and the Garden pool room was amazing. Location is on the beach within walking distance to some great bars and restaurants. Great couple of days, highly recommend, will be back for another stay for sure.
I thought the grounds were very beautiful and the pool area was great too. The rooms were basic and fairly clean. I would stay there again. They had a big breakfast buffet too.. it was ok. The location is the best too.. Sairee is a party beach so expect that. Beautiful, and also chill.
The location is amazing. Pool and breakfast are nice, but the staff is the rudest I've met in Thailand, with really bad English, making a face at every little thing you ask for and treating you like potential thieves rather than respected guests. The worst thing though was the room ( "garden villa") which was extremely run down and looked nothing like any room you see in the website photos. Honestly looked more like a room in a guesthouse, which is really disappointing for the price you pay. The water pressure in the shower goes on and off constantly and water switches from boiling hot to cold, so really difficult with young kids. It looked like they had nicer rooms in the new wing, but definitely not the one we stayed in. Very disappointing. Will not be coming back
Looked good on the reservation websites, good beachfront location. We booked a 'superior' triple room. On check in, the friendly agent told us that the newer 'Grand' rooms were much nicer and that we could upgrade at a good rate. After seeing the newer rooms, we agreed to upgrade for our 6 night stay and paid the agreed price. Later, after having unpacked and settled in, the clerk told us that she had made a mistake, and that we should pay a significantly higher amount or move out. For yet another additional fee, she offered us a new double room with an extra bed. I agreed, but indicated that we were not prepared to move until the following morning. She said we could stay in our room without additional charge until the following morning. After seeing the new room, it was clear that there was no way a third bed would fit! I then indicated we would move into the room we originally booked, just so we could finally settle down. When I went to collect my refund, they had charged me for the first night in the upgraded room! The front desk staff refused to put me in touch with a manager, saying he was away, and that no member of management would be available until 'next month'!!! The room we were finally assigned was run down, exposed light bulbs, no drawer space whatsoever, no kettle, an a rather unpleasant view from the entrance/patio This is a horrible place and I would leave immediately if they agreed to refund what we paid.…
The rooms themselves are nice. Clean, new rooms and decent size. Location is good (just off the beach), but rooms are down a construction filled alley and beach front/pool area is very tight with stadium seating. -I was disillusioned by the late checkout policy. The ferry that most people leave on is at 2 pm and check out is early at 10 am. To do a late checkout just until 1 pm costs 1/2 day charge (and the place was only about 25% occupied). A surcharge for late checkout is reasonable, but 1/2 day non-negotiable charge seemed excessive and greedy (especially when the hotel was empty).
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