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49 Moo 8, Ko Phi Phi Don 81000 Thailand
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Traveler (8348)
360
Panoramas (5)
Pool & Beach (2037)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 05/17/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from SAii Phi Phi Island Village
Updated 05/17/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 48 in Ko Phi Phi Don
Location
4.5
Cleanliness
4.6
Service
4.3
Value
3.9
A dream-like boutique resort situated on a private 800 metre stretch of pristine white sand beach lapped by the turqoise waters of the Andaman Sea. The resort is set on 70 acres of coconut palm plantations, in the privacy of Loh Ba Gao Bay on Phi Phi Island. Accommodation is comprised of 189 traditional Thai style bungalows and 12 exclusively private Hillside Pool Villas.
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Property amenities
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Babysitting
Children Activities (Kid / Family Friendly)
Wifi
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Yoga classes
Fitness / spa locker rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Swimup bar
Poolside bar
Snorkeling
Tennis court
Entertainment staff
Fishing
Waterslide
Kids club
Kids pool
Airport transportation
Taxi service
Business Center with Internet Access
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Neck massage
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Picnic area
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Private beach
Desk
Minibar
Flatscreen TV
Sofa bed
Bidet
Housekeeping
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Refrigerator
Electric kettle
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Family
Languages Spoken
English, Thai

Location

Full view
56Somewhat walkable
Grade: 56 out of 100
17Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
5442Reviews415Q+A100Room tips
Traveler rating
  • 3,146
  • 1,429
  • 511
  • 205
  • 151
Time of year
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Popular mentions
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Most Recent
Natalia Zotova wrote a review May 24
Phuket Town, Thailand4 contributions1 helpful vote
Stayed for 4 days only and wish we could stay longer! Our stay was amazing - from the seamless transfer from Phuket by speedboats to the arrival, the villa was ready and in perfect condition, and the swimming pools are amazing with perfect infinity views! Ladies, please go and try out the Spa - booked a 90 mins aroma massage and totally loved it! Good food and wonderful attentive staff with an eye for the details. Definitely recommend and yes, we will be back again!
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Date of stay: May 2022
Value
Cleanliness
Service
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Response from Wanlob Hasalem, Other at SAii Phi Phi Island Village
Responded 2 days ago
Dear Khun Natzotova1977, Thank you very much for staying with us and for sharing your valuable review. We are glad that you were impressed by the genuine hospitality of our associates which we deliver to all guests. The best reward for us to hear that our services made your experience all the more enjoyable. We hope to have the pleasure of welcoming you back to our hotel in the future. Sincerely, Wanlob Hasalem Duty Manager
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Shikha J wrote a review May 22
1 contribution
The resort is really very beautiful with many activities. Also, the staff is really very helpful and friendly to talk you. I went there with my family and we all thoroughly enjoyed the place. Considering my family is vegetarian, the only draw back was the limited food options in the morning breakfast.
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Date of stay: May 2022Trip type: Traveled
Room Tip: If you are a vegetarian, check with staff to include additional veg options
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Response from Wanlob Hasalem, Other at SAii Phi Phi Island Village
Responded 3 days ago
Dear Shikha, Greetings from SAii Phi Phi Island Village. We are sorry to learn of the difficulties that you had experienced due to vegetarian yet also happy to see that this did not totally impact the overall enjoyment of your visit. We shall use this feedback constructively and work with our team in order to review and improve our service delivery. Thank you again for staying with us at SAii Phi Phi Island Village and for providing us with your sentiments. Sincerely, Wanlob Hasalem Duty Manager
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Jeab Jessy wrote a review May 22
12 contributions
+1
Nice trip with smooth transfer from hotel at Patong to PP island, I was impressed with the wonderful swimming pool and the private Bungalow with a lot of tree surround area , snorkeling in front of beach, cafe with nice and worm sunset time. I love and want come back again.
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Date of stay: May 2022Trip type: Traveled
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Response from Wanlob Hasalem, Other at SAii Phi Phi Island Village
Responded 4 days ago
Dear Jeabj16, Thank you for taking the time and sharing your valuable feedback with us. It was nice hearing that you enjoyed a vibrant holiday at our resort and impressed with the the wonderful swimming pool and the private Bungalow with a lot of tree surround area which we deliver to all guests. I was excited to hear about your intention to return and look forward to welcoming you back and providing you with another blissful stay soon. Sincerely, Wanlob Hasalem Duty manager
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zebeaw wrote a review May 22
Thailand3 contributions1 helpful vote
+1
I was a very happy birthday trip. I Request Oceanview hillside pool villa room No.509 but got a room No507. I stayed Oceanview hillside pool villa 1 night and deluxe premium 1 night. Oceanview hillside pool villa very beautiful view and the room it's very spacious. Beautiful sandy beach and clear water.
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Date of stay: May 2022
Value
Service
Sleep Quality
Room Tip: Recommend Oceanview hillside pool villa No.509 or No.507
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Response from Wanlob Hasalem, Other at SAii Phi Phi Island Village
Responded 4 days ago
Dear Zebeaw, Thank you for your recent stay with SAii Phi Phi Island Village and your kind taking the time to share your experience with us. We appreciate your comments highlighting the pool villa very beautiful view and the room it's very spacious. Thank you once again for choosing us and recommend our resort to everyone in this forum. We all look forward to welcoming you back in the future. Best regards, Wanlob Hasalem Duty Manager
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Kate S wrote a review May 21
1 contribution
+1
Hotel provides sufficient facilities. Bedding are comfortable and spacious even it was deluxe bungalow. Breakfast are great varieties, but Thai menu was kind of disappointing. Staff are helpful. I like everything and the SAii app for instant communication.
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Date of stay: May 2022Trip type: Traveled
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Response from Wanlob Hasalem, Other at SAii Phi Phi Island Village
Responded 5 days ago
Dear Katesu13, Thank you for taking the time to write and review your recent stay at SAii Phi Phi Island Village. We were delighted to read that you enjoyed our facilities, room, varieties of breakfast and would like to sincerely thank you for the positive feedback especially to the SAii application. I am sorry to learn of disappointing you experienced. I have passed these onto our team members for their immediate review and further action. Please accept my sincere apologies for the inconvenience caused. Thank you again for your trust and loyalty in SAii Phi Phi Island Village. We do look forward to welcoming you back as soon at the opportunity may arise. Sincerely, Wanlob Hasalem Duty Manager
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Sutida S wrote a review May 19
1 contribution1 helpful vote
Stayed 3 nights at beachfront house. The room is extraordinary for its simplicity, well-designed, and practicality. The bed is very comfortable. We love the sun deck and a big turtle pillow. It’s a shame that they do not have the turtle for sell at the gift shop. We enjoyed charming sea views from almost every corners of the house. A little irritating was about the noise, we could pretty much hear when people walking around and also music from the bar at night. As the sea water level changes dramatically during the day, so better keep ourself up to date with the water level. We could not expect to swim or do the water activities at anytime. But we had two nice pools. We like the FunPool. The service was nice as it should be. We could order what we need through their hotel app. The restaurant is generally OK, but it is obviously not a selling point here. Breakfast is not bad. We ordered grilled chicken and it was not cooked. Most of dishes and drinks are little pricy as everything have to transport from the mainland. Lastly, the musicians who played at the restaurant are very good.
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Date of stay: May 2022Trip type: Traveled
1 Helpful vote
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Response from Wanlob Hasalem, Other at SAii Phi Phi Island Village
Responded 1 week ago
Dear Khun SutidaS3, Thank you for taking the time to write and review your recent stay at SAii Phi Phi Island Village. We were delighted to read that you enjoyed our service, Location and facilities and would like to sincerely thank you for the positive feedback especially to the SAii application. We are terribly sorry that of the difficulties that you had experienced noise from people walking around and also music from the bar at night. and would like to sincerely apologize for not being able to provide you with a remarkable holiday experience. Thank you again for this useful feedback and hopefully when we welcome you back to SAii Phi Phi Island Village you will be able to see the improvements that we have made. Sincerely, Wanlob Hasalem Duty Manager
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Mareya wrote a review May 18
Loei, Thailand2 contributions
+1
The resort is really great, the view and service. I enjoy a lot during my stay. All smooth like silk. A woman staff in activity center is quite lazy, but the other guys are really helpful, smiling and cheery (love them).
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Date of stay: May 2022Trip type: Traveled
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Response from Wanlob Hasalem, Other at SAii Phi Phi Island Village
Responded 1 week ago
Dear Khun Rengphutthipong, Thank you for posting this feedback about your recent stay with us at SAii Phi Phi Island Village. Feedback such as this encourages us to continue our focus on service excellence at all times. Thank you again and hopefully we may welcome you back to SAii Phi Phi Island Village in the not too distant future. Sincerely, Wanlob Hasalem Duty manager
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Kc_93 wrote a review May 10
Bangkok, Thailand57 contributions12 helpful votes
The location is lovely, quiet and private with its own long beach. Most of the facilities we used are in good condition. We loved the app-using idea used in the property which is quite convenient for guests. However, we have been told manning is the major problem here as things take way to long to get (unreasonably). And just right they were, staff are undertrained and extremely lack of hospitality to address your needs. We arrived at our room on the first day and there were quite a lot of ants partying on the sticky floor bathroom. We called the reception and the response was cold, assuming this might be quite normal to them. The second day we were out all day and told the team to fill up the room with water and change the towel. Awfully, nothing has happened. No one cares about our room, the staff again gave us a cold apology and it took almost 30 minutes for the housekeeper to arrive. We ordered a bucket of ice and it took an hour to come. What a great service. Lastly, I left the resort without bringing my device charger with me, have been texting the resort on Facebook since my departure day and no update until now. Not sure how long it's gonna take for them to find my charger, think I need to give this up. Thank god we stayed just only two nights otherwise it could be our nightmare trip to Phi Phi. 
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Date of stay: April 2022
Cleanliness
Service
Sleep Quality
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Response from Wanlob Hasalem, Other at SAii Phi Phi Island Village
Responded 2 weeks ago
Dear Kullcha_93, Thank you for taking the time to write and review on Tripadvisor your recent stay at SAii Phi Phi Island Village. we would like to sincerely thank you for the positive feedback especially The location is lovely, quiet and private with its own long beach. We are terribly sorry that there were several aspects which we fell short of your expectations and would like to sincerely apologize for not being able to provide you with a remarkable holiday experience. In regards to your comment about lost your stuff ( Device Charger ), we have addressed the concern to our team and we found it in the lost&found department and will contact you to next proceed. Despite your disappointment on this occasion, we do hope that you will still provide us another chance of being able to welcome you back to the SAii Phi Phi Island Village. Sincerely, Wanlob Hasalem Duty Manager
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Willow wrote a review May 5
6 contributions3 helpful votes
Don't get me wrong, the location of Saii phi phi is beautiful and it gives you easy access to the surrounding islands for day trips on a boat snorkelling etc however when it comes to the resort itself we were extremely disappointed. The staff are extremely rude and unaccommodating. They attempted to overcharge us multiple times and the cleanliness of the facilities was well below the standards of a 4-star hotel. Nothing about our stay here was easy or enjoyable and we wont be returning.
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Date of stay: April 2022
Rooms
Cleanliness
Service
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Response from Wanlob Hasalem, Other at SAii Phi Phi Island Village
Responded 2 weeks ago
Dear Williamlewis94, Thank you for sharing your review with the TripAdvisor community and let us know about your recent stay at SAii Phi Phi Island Village. We are very sorry to read about the disappointment you had with regards below the standards of a 4-star hotel, we will review your comment with our team to address this matter, thank you for bringing that up to our attention. Once again we appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wanlob Hasalem Duty Manager
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Dariotro wrote a review May 3
Palermo, Italy39 contributions13 helpful votes
The hotel is located on the other side of the island and faces a beautiful small bay. However, to start with, they provided no information regarding transfer - which was anyway not included, as we would have expected for a 4 star hotel completely isolated with no other means than boat to reach it. Even when we called the day before they did not inform us regarding the timing of the shared boat to get here from the main pier (there are 3 for 200 Bath per person) but only about their service to the boat (1200 Bath). We also remarked quite a rude, defensive staff attitude. We booked directly on the hotel website as we planned a possible early check-in but upon arrival they told us repeatedly that the hotel was full, even though it really did not seem the case. The hotel is in a prime location but completely isolated from everything. Not having a free shuttle service to the other side of the island you’re too isolated and to go there by boat you would spend around 40$. If we had full service it would have been even nice but with inflated prices of restaurants and services it felt excessive. Food average at the breakfast for a 4 star with low quality of food. This was the case also for the poor breakfast, with the coffee of poor quality NESCAFÉ level. Really?! Moreover it is easy to get lost in the streets behind the reception to find the room (and rooms are too far from the sea for no reason, with the resort half empty). The room is nice and clean. Only issue was the sink strangely designed, causing flooding in the bathroom. All is all, this is not worth and we would not recommend it. It’s pretentious, and the staff at the reception acts like managing a 400 rooms hotel in high season being direct and rude with the guests; quite the opposite experience we had at the other resorts in Thailand. Better to have a meal in the village behind the hotel where prices are more reasonable and quality is acceptable. Finally, they let guests manage everything with an app they ask to download. While it may be useful to call a buggie, you cannot ask people to request the room service every single day… Some people may want to relax and avoid planning or sticking to the phone during their holiday. We ended up leaving one day earlier than planned. Good note was the boat trip in the islands nearby that costed some 450$, and if you’re a group that’s definitively worth.
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Date of stay: May 2022Trip type: Traveled
Room Tip: Skip this place
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Response from Wanlob Hasalem, Other at SAii Phi Phi Island Village
Responded 2 weeks ago
Dear Dario, Thank you for choosing SAii Phi Phi Island Village and taking your time to provide us valuable feedback after your recent stay. We are very sad to know your stay was disappointing and all your comments has been taken on board and passed to the team for further improving our product and services. We look forward to another opportunity to welcome you back for more relaxing stays soon. Warm regards, Wanlob Hasalem Duty Manager.
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PRICE RANGE
$86 - $138 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
phi phi island village beach hotel ko phi phi don, phi phi island village beach resort and spa, phi island village beach hotel, phi island village beach resort, phi phi island village resort
FORMERLY KNOWN AS
Outrigger Phi Phi Island Resort
LOCATION
ThailandKrabi ProvinceKo Phi Phi Don
NUMBER OF ROOMS
201
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Frequently Asked Questions about SAii Phi Phi Island Village
Which popular attractions are close to SAii Phi Phi Island Village?
Nearby attractions include Phi Phi Paint Bar (0.2 miles) and Loh Lana Bay (0.5 miles).
What are some of the property amenities at SAii Phi Phi Island Village?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at SAii Phi Phi Island Village?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at SAii Phi Phi Island Village?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to SAii Phi Phi Island Village?
Conveniently located restaurants include The Beach Bar, Buffalo Head Bar, and Oasis bar & restaurant Phi Phi Island.
Are there opportunities to exercise at SAii Phi Phi Island Village?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does SAii Phi Phi Island Village have airport transportation?
Yes, SAii Phi Phi Island Village offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at SAii Phi Phi Island Village?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at SAii Phi Phi Island Village?
The staff speaks multiple languages, including English and Thai.
Does SAii Phi Phi Island Village have any great views?
Yes, guests often enjoy the harbor view available here.
Is SAii Phi Phi Island Village accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.