Phi Phi Holiday Resort
Laem Tong Beach, Krabi Town, Ko Phi Phi Don 81000 Thailand
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About
#3 of 49 hotels in Ko Phi Phi Don
Location
4.5
Cleanliness
4.3
Service
4.2
Value
3.8
Welcome to tropical paradise Phi Phi Holiday Resort, located on a heavenly beachfront of powdery soft white sand that gently merges with the Andaman Sea creating sublime hues of aqua-blue. The hideaway resort is surrounded by breathtaking natural beauty, a place where romantic couples and families can retreat to spend quality time together in a tranquil and serene environment.
The comfortable accommodation with various amenities is situated in three distinct wings with a choice of charming bungalows, contemporary style studios and pool villas. Offering unrivalled facilities and services on the island, free Wi-Fi Internet access throughout the resort, three outdoor swimming pools (one family pool, one relaxation pool and sunset pool ) Kids club, a boutique shop, Holiday Spa, a fitness centre, a diving centre and non-motorised water sport activities. Some of the finest diving sites in Thailand are located on our doorstep.
Dining is a unique and pleasurable experience at each of our restaurants; the resort offers thee bars and three restaurants serving delicious seafood, Thai and international cuisine. Enjoy awe-inspiring views from the hilltop Sunset Bar and Sunset restaurant and impress your loved one with an intimate dinner for two on the beach or enjoy a cooking lesson with coaching provided by one of our expert Thai Chefs. Offering so much more the Phi Phi Holiday Resort is at your service.
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Property amenities
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Canoeing
Babysitting
Children Activities (Kid / Family Friendly)
Wifi
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Snack bar
Poolside bar
Diving
Snorkeling
Canoeing offsite
Fishing
Kids club
Airport transportation
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Ocean View
Languages Spoken
English, Thai
Location
62Somewhat walkable
Grade: 62 out of 100
10Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
Laem Tong Beach, Krabi Town, Ko Phi Phi Don 81000 Thailand
Name/address in local language
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Good accommodation and services! Offers a really great view of the beach. Had the beachfront bungalow, could hear the waves clearly, very relaxing. The rooms are not the best but the staff and their hospitality was great! Overall you can go and enjoy a pleasant time although the connectivity is not the best
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Nawarat Pew-on, Guest Services / Front Office at Phi Phi Holiday Resort
Responded 4 weeks ago
Dear Oh_no_influencer, Thank you for your valuable feedback on your stay with us and will address these issues with my entire team. I assure you I take them seriously to better our products. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Hope you will not let this mar your whole experience and we look forward to the opportunity to welcome you back again soon. Best regards, Nawarat Pew-on Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I recently had a 7 night stay at the resort with my family (5th April-12th April) which I had booked a Beachfront bungalow and 2 Superior bungalow. I visit Phi Phi 1-2 times a year and I visit with my family every time. I have a big Thai family and this time I thought I’d invite 2 more family members along with us. On arrival we were asked to pay 1500THB per extra person, per day which I was very happy to do so. But when we asked for extra bed/bedding or a cot we were refused! Saying the king size bed was big enough for 3 people, this response was a shocked me. I couldn’t believe I was told we had to have 3 people to a bed. I mean if you are charged for extra people surely we would receive bedding? (We have received bedding in other resorts). Your reception staff were very blunt and quiet frankly rude seeing as we were to pay an additional of 21000THB for nothing? With the extra cost I decided to see if any other rooms were available to book. We were offered a Garden view bungalow. Now to come to the rooms themselves; The 2 Superior Bungalow air con was not getting cold and after requesting we received fans to help, but with the Garden view we never received a fan for the whole duration of the stay and we did request one multiple times. The Beachfront Bungalow was full of flies on the first day/night and the door was shut promptly entering/exiting the bungalow. The air con on last night froze over and was dripping on my 4 year old son overnight, he woke up saturated! We also encountered multiple geckos and I understand they are very common in Thailand but I have never seen on in all resorts I have stayed in on Phi Phi! In a honest review of the rooms, it had seemed we were offered rooms that have been dormant for some time. The smell of mould in the air, the smell of rust coming through the taps, the dust balls which would appear once the aircon was turned on, dirty sink areas, stained toilets, dirty bed sheets. I could go on but I’m sure you know what you are supply to your customers. We also see a cockroach in one of the superior bungalow. We also visited the sunset bar one evening to experience the views. As my brother was walking to the bar he’s foot had falling through the floor. At the time we had laughed about this as we had a great relationship with one of your bar staff but on reflection this could’ve been seriously dangerous, if this was one of my older family members they might of not caught balance causing severe injuries. In my 10+ visits to Phi Phi this has to have been my least memorable experience.…
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Date of stay: April 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Nawarat Cehovic, Guest Services / Front Office at Phi Phi Holiday Resort
Responded Jun 16, 2023
Dear DavidR07, We are grateful for your comments and for sharing your experiences of stay. As for the service experiences, I will look into it together with the management team seriously to better our products and service. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Hope you would not let this mar your whole experience and we look forward to the opportunity to welcome you back again soon. Best regards, Nawarat Pew-on Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
To begin with, it was a long and burning hot boat ride from Phuket Island, though I enjoyed the journey. We stayed at Ocean Sunset Pool Villa, which is a bit too far from the beachfront. Had to rely heavily on the buggy cart. We were greeted by a staff who did not mention that the resort was under maintenance. She pretended if all these services were available, where in reality none of them weren't. The main restaurant was under maintenance and closed through all times. Same with the spa for massage and the gym. However, found out later that they opened the spa in the bungalow close to the lobby as the replacement for the main area. We went for back, neck and head massage but it was a bit too hard for me. As the hotel restaurant was also closed, we only had a limited choice of 10 dishes available at the room service on demand. Only half of which are Thai food. The restaurant nearby, called Chilli and Pepper, is also closed, possibly because of getting reduced customers. The other one called Jasmine is still open though. The food there was nice and you can get a spectacular view of the sea. I'm now aware that the resort has been under maintenance for a long while now. So, all we had was little private swimming pool in front of our room. Thr shower water was absolutely disgusting. Not only does it smells bad, it also tastes horrible. I do not think it's even suitable for a shower. As for the pros, it's in a tranquil area locked away from the main beach and very family friendly. A bit too quiet for us. Will go for a different option when we come back.…
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Date of stay: May 2023Trip type: Traveled as a couple
Room Tip: Phi Phi Holiday resort might be a bit overpriced. And this place might need a new management team.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Nawarat Cehovic, Guest Services / Front Office at Phi Phi Holiday Resort
Responded Jun 17, 2023
Dear Knzaya, Thank you for taking your time for the review. we love to hear about your experience. we really appreciate it. I am pleased to inform you that we have slightly reopened the resort and restaurant after the covid19 paramedic. We always strive to make each stay as pleasant and comfortable as much possible. and we appreciate that you brought your experience to our attention. I hope that we will have the opportunity of making things right for you on your next visit. Best regard, Nawart Pew-on Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
You can’t find a more spectacular location to stay. Our bungalow was number 505 and was on the beach front literally a stones throw to the water edge. The sand is white and water clear just as you see in the photos. Things to bear in mind. Cleanliness was not as good as expected. Under and around our bungalow there were things left behind by previous guests a lot of rubbish, slippers, towels which had been forgotten. The bathroom and shower was outdated and felt old and we didn’t dare use the outside shower as that whole area looked dirty and stained from the wildlife. I had to ask the cleaner one day for a cloth to clean the table outside on the balcony as it was stained from beverages used by guests before us. The breakfast area really was quite gross. I didn’t feel like i was eating in a clean atmosphere. Really basic things like the table cloth on the breakfast bar were stained and tatty. The bar being quite open to the outside had stains from the fauna which seemed to flow in and out at their leisure. Staff were attentive however you never saw anyone cleaning when they weren’t doing anything. Its a pity as it would make the atmosphere much more pleasant. We did encounter some problems with the verandah door not opening and it was resolved immediately. The hotel took full charge of collecting us from our previous hotel in phuket taking us to the ferry port and the boat trip to the island for 1500 baht per person also the trip from the resort by boat to the next hotel in Krabi also for 1700 baht per person. This service is a real benefit because otherwise you have to take several boats and taxis and avoid all the hassle! Also another thing which was fabulous and my highlight of my entire trip to Thailand was the private long boat tour to ko phi phi leh. Not for the visit to Maya beach (however it was included) but for the swimming in the lagoon and snorkeling experience. That was worth every baht! You pay for the boat up to 4 ppl and its 2080 baht for 4 hours. Highly recommended!…
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Date of stay: April 2023Trip type: Traveled as a couple
Room Tip: Get a beachfront room! Its worth it! Make sure to stock up on any hard to come by products before...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Nawarat Cehovic, Guest Services / Front Office at Phi Phi Holiday Resort
Responded Jun 17, 2023
Dear Kiwienespain, Thank you for sharing your feedback, both positive and constructive. I apologize that we did not exceed the standard you received during previous stays. I will look into it together with the management team seriously to better our products and service. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We look forward to the opportunity to welcome you back again soon. Best regards, Nawarat Pew-on Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location and the lay-out of the bungalows are amazing. That’s the good news. Bungalows are tired and in desperate need of refurbishment. Ours was clean and not smelly. The towels need replacement, even freshly washed they are stained and torn at the sides. Restaurant does not offer attractive setting and food is dull and staff very uninterested in what is going on. Luckily just next door there are amazing eateries at the beach like Jasmin restaurant for example. Would not stay here again if I was to find a suitable alternative.
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Date of stay: April 2023Trip type: Traveled as a couple
Room Tip: Find a suitable alternative
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Nawarat Cehovic, Guest Services / Front Office at Phi Phi Holiday Resort
Responded Jun 17, 2023
Dear Wimandrefrans, Thank you for taking your time for the review. we love to hear about your experience. we really appreciate it. As for the room cleanliness experience. I will look into it together with the management team seriously to better service. I am pleased to inform you that we have slightly reopened the resort and restaurant after the covid19 paramedic. We always strive to make each stay as pleasant and comfortable as possible. and we appreciate that you brought your experience to our attention. I am glad to share with you that we are currently undergoing renovation in the bungalow wing. It will be completed by the end of September 2023. I hope that we will have the opportunity of making things right for you on your next visit. Best regard, Nawart Pew-on Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Hotel is working its way back from the pandemic. We selected a suite with private pool. Room was in bad shape, up the hill and you need a be transported back and forth to the beach. In the room, there was toilet paper hanging from bathroom ceiling and the tv didn’t work. The room also smelled like sewage, when asked to move rooms the front desk did not want to assist us due to the property being oversold however when I showed them they were still had rooms available online on their website they agreed to move us a lot closer to the beach in a new renovated room. Location is great but I would recommend staying somewhere else.
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Date of stay: April 2023Trip type: Traveled as a couple
Room Tip: There is a nicer resort a mile away. Staff isn’t friendly
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Nawarat Cehovic, Guest Services / Front Office at Phi Phi Holiday Resort
Responded Jun 17, 2023
Dear Rudya540, Thank you for taking your time for the review. we love to hear about your experience. we really appreciate it. As for the room product experience. I will look into it together with the management team seriously to better the product. I am pleased to inform you that we have slightly reopened the resort and restaurant after the covid19 paramedic. We always strive to make each stay as pleasant and comfortable as possible. and we appreciate that you brought your experience to our attention. I am glad to share with you that we are currently undergoing renovation in the bungalow wing. It will be completed by the end of September 2023. I hope that we will have the opportunity of making things right for you on your next visit. Best regard, Nawart Pew-on Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cleaning service is poor. Bed sheets and pillows were in yellow spots. After we asked to change them - they changed for the same dirty sheets and only the third sheet was ok, pillows haven’t changed(((. They don’t put away the rubbish from the tables and shelves and don’t clean the floor. Air conditioner turns off at night several times! It was hot! The breakfast is poor . We ate only pancakes and eggs. Coffee from the old coffee machine is not tasty. The fake grass at the pool area is very hot. Not enough sun beds on the beach. I can forgive all above because of beautiful beach, but that is not hotel’s achievement. A lot of improvements have to be done. Room service ( food and delivery) was good enough.
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Date of stay: April 2023Trip type: Traveled with family
Room Tip: New rooms on the beach with the panoramic view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Nawarat Cehovic, Guest Services / Front Office at Phi Phi Holiday Resort
Responded Jun 17, 2023
Dear 196tatianai, Thank you for taking your time for the review. we love to hear about your experience. we really appreciate it. As for the room's cleanliness, product and breakfast experience. I will look into it together with the management team seriously to better service and product I am pleased to inform you that we have slightly reopened the resort and restaurant after the covid19 paramedic. We always strive to make each stay as pleasant and comfortable as possible. and we appreciate that you brought your experience to our attention. I am glad to share with you that we are currently undergoing renovation in the bungalow wing. It will be completed by the end of September 2023. I hope that we will have the opportunity of making things right for you on your next visit. Best regard, Nawart Pew-on Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful location & fantastic hotel. Arrived via ferry to Ton Sai pier then longtail to the hotel beach. Came from Railay Bay. Dont bother with ferry & longtail just pay for speed boat direct to hotel beach. Not much in it neither as longtail 1500 BHT & ferry 450 BHT. Had a beach front cottage. 114. Right on the front. Great room. Little tired but more rustic. Stayed here 6 years ago & many improvements. Monkey bar, Jimmys cafe & sunset bar. All part of the hotel. Also can put all purchases to the room. Pay at check our. Hotel takes Amex too. Nice pools. Great beach. Kayaks 300 & clear kayak 400BHT. Longtail to Maya bay & monkey island, snorkelling etc. 4 hours 2k BHT. 7am departure. Will return!
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Date of stay: March 2023Trip type: Traveled as a couple
Room Tip: Gym is great
Jimmy’s cafe great
Monkey bar lovely
Sunset bar take your swimming cosy
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Nawarat Pew-on, Guest Services / Front Office at Phi Phi Holiday Resort
Responded Jun 17, 2023
Dear ChristianKent, We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon. Best regards, Nawarat Pewon Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
While you have a beautiful location the hotel needs looking after and the breakfast was disgusting covered in flies which I complained about twice then couldn’t eat there Needs modernising management didn’t want to know The sunset bar has amazing views but needs bringing up to date
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Nawarat Cehovic, Guest Services / Front Office at Phi Phi Holiday Resort
Responded Jun 16, 2023
Dear 906dvidc, Thank you for your valuable feedback on your stay with us and will address these issues with my entire team. I assure you I take them seriously. I have already stated, had the issue been raised with my management team to better our products and service. I am pleased to inform you that our resort was just re-opened after the covid19 pandemic as we do our best to serve our guests. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Hope you would not let this mar your whole experience and we look forward to the opportunity to welcome you back again soon. Best regards, Nawarat Pew-on Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
While this was our first trip to Thailand this resort in Phi Phi seemed like a perfect location. The hotel was much quieter than we expected, so we really enjoyed the tranquility on this small island. The beach is picture perfect and with a beachfront bungalow only took steps to get into the water. The food was excellent as expected, but don’t expect too much from any available cocktails. Fruit drinks were a hit or miss. Lots of breakfast options so I’m sure you’ll find something there. We appreciated the four bottles of water they provide as part of the room service every day. The rooms were rather simple and certainly could do with some upkeep when it comes to needed maintenance. Beds were comfortable and clean and the AC worked well so we slept well. It seems some of the bungalows at the end of the property have even been abandoned completely. Pool areas are nice, but the pools themselves could also do with a good cleaning. Took a day trip to Maya Bay which was simple to arrange with one of the long boats. Don’t forget to walk down the South end of the property to visit the Chili & Pepper restaurant for lunch or dinner. Their drinks are fabulous and don’t come short on alcohol. 😏 Also had a $35 60min Thai massage which was interesting but great. Would absolutely come back here.…
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Nawarat Pew-on, Guest Services / Front Office at Phi Phi Holiday Resort
Responded Jun 17, 2023
Dear Michael, Thanks for taking your time, we as a team really appreciate it. we love to hear from our guests every time they stay with us, if there is anything else we can do, just let us know and we be on top of it, again THANK YOU SO MUCH! See you soon! Best regards, Nawarat Pew-on Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Ko Phi Phi Don area.
PRICE RANGE
$93 - $200 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn resort phi phi island hotel ko phi phi don, holiday inn phi island, phi island holiday inn, holiday inn ko phi phi don, ko phi phi don holiday inn
FORMERLY KNOWN AS
Holiday Inn Resort Phi Phi Island
LOCATION
ThailandKrabi ProvinceKrabi TownAo NangKo Phi Phi Don
NUMBER OF ROOMS
127
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Claim Your ListingPHI PHI HOLIDAY RESORT - Updated 2023 Prices & Reviews (Ko Phi Phi Don, Thailand)
Frequently Asked Questions about Phi Phi Holiday Resort
Which popular attractions are close to Phi Phi Holiday Resort?
Nearby attractions include Laem Tong Bay (0.05 miles).
What are some of the property amenities at Phi Phi Holiday Resort?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Phi Phi Holiday Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Phi Phi Holiday Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to Phi Phi Holiday Resort?
Conveniently located restaurants include Oasis bar & restaurant Phi Phi Island, Chilli and Pepper, and Jasmin Restaurant.
Are there opportunities to exercise at Phi Phi Holiday Resort?
Yes, guests have access to a pool and a fitness center during their stay.
Does Phi Phi Holiday Resort have airport transportation?
Yes, Phi Phi Holiday Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Phi Phi Holiday Resort?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Phi Phi Holiday Resort?
The staff speaks multiple languages, including English and Thai.
Does Phi Phi Holiday Resort have any great views?
Yes, guests often enjoy the harbor view available here.
Is Phi Phi Holiday Resort accessible?
Yes, it offers facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.