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Banthai Guest House

139/10 Moo 7, Ko Phi Phi Don 81000, Thailand
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1 room 1 adult
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125 Reviews from our TripAdvisor Community

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Vancouver, Canada
Level Contributor
6 reviews
1 of 5 stars Reviewed 2 days ago NEW via mobile

Our room was quite damp and smelt of mould. There were bed bugs and ants all over the floor. Mrs Lee is very rude and treats you like a child. She yells impatiently and sometimes hits her guests if they forget to take of their shoes or don't follow her rules. Never coming back.

Helpful?
Thank JuicyLucy96
Barcelona
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

The room was up 6 flights of stairs with no wifi access. We paid extra for aircon which didn't work half the time. There were ants in the room. The shower only had cold water and was located over the toilet, and the water smelt awful. For a little bit more you can stay in a nuch better place. The... More 

Helpful?
Thank Ciarn74

Travelers are raving about these Ko Phi Phi Don hotels

Level Contributor
6 reviews
3 hotel reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

We booked 2 nights in a standard fan room. Our first night was terrible! The room is like a basement, there is absolutely no air in the room. The room is warmer than outside. The beds are hard and so was the pillow. Luckily, me and my friend was drunk when we slept in this room... Even though we thought... More 

Helpful?
Thank Lina N
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Myself and 3 friends stayed here for 3 nights. We travelled from early in the morning - an 8 hour travel day, to come to koh phi phi. Our check in was 3 and we arrived at 330. Upon arrival a very loud Ms. Lee made her presence. There were 4 groups there all together trying to check in. Apparently... More 

Helpful?
Thank Lily S
1 review
1 of 5 stars Reviewed 5 weeks ago via mobile

This place was a nightmare. First of all, the lady running the place was very rude and nasty to us when we wanted to check in. Then we found out that the a.c doesn't have a remote control and cannot be turned off! You are not allowed to throw toilet paper in the toilet. Yes, you read correctly. When you... More 

Helpful?
Thank NOYKI
Dublin, Ireland
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed January 5, 2016 via mobile

Avoid at all costs! We had a booking for 2 nights and arrived on time for check in. We were made wait for the landlady who proceeded to verbally abuse us and tell us she had sold our room. She then demanded extra money to upgrade to the very same room we had booked! This was the worst experience we... More 

Helpful?
Thank jemo_03
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed January 4, 2016 via mobile

Rudest, most unfriendly woman I have ever encountered!!! We got there at 4 in the afternoon, after a long and very hot journey, where we were then told our room that we had booked... Had in fact been sold on as we were 1 hour after check in time! 3, which I think is extremely early for check-in, but the... More 

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Thank Stephanie D
2 reviews
1 of 5 stars Reviewed January 3, 2016 via mobile

I booked a room 3 days advanced and when I got there I had the biggest surprise : NO ROOMS Available!!! The reception lady was so rude!!! I just tried to ask for some information and she started yelling so loud "no room no room no room" there was no way to talk even though I booked one room and... More 

Helpful?
Thank Tiago E
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed December 29, 2015 via mobile

Upon arriving at the banthai guesthouse we instantly had to pay all the money for our nights upfront (this wasn't a problem but demanding money after a long long journey wasn't very welcoming) we paid for a room with a fan but were told upon arrival that the banthai guesthouse was full so we will be staying at another guesthouse... More 

Helpful?
Thank Harry D
Calgary, Canada
Level Contributor
86 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed November 7, 2015 via mobile

We were welcomed by Miss Lee (Manager) within moments of arriving at this bustling guesthouse in the middle of Phi Phi town. She ushered for us to wait a few minutes and she would be with us. She took copies of our passports and then things changed, from here on she had our names memorized and every time we entered... More 

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Thank dietitianeats
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