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22/7 Moo 5 Bantai Koh Phangan Thong Nai Pan Beach, Ko Pha Ngan 84280 Thailand
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About
#12 of 104 hotels in Ko Pha Ngan
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Value
Travelers' Choice
WELCOME TO SANTHIYA KOH PHANGAN Traditional Thai-Style Luxury Beach Resort This gem of a resort embraces the true meaning of Natural Beauty. Stretched over 18 acres of glorious tropical landscapes, Santhiya Koh Phangan Resort & Spa is an eco-chic natural hideaway with glorious teakwood accommodation and world-renowned service and hospitality. Lush tropical forests, crystal clear bay and private beach set the perfect backdrop for splendid gourmet meals, cascading poolside waterfalls, luxurious spa treatment at Ayurvana Spa or an exciting array of outdoor water activities. Only 30 minutes by speedboat from Samui Island, paradise awaits…where beauty comes naturally and elegant designs along with eco-friendly conservation inspires all.
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Room & Suite (1,389)1,389
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Canoeing
Airport transportation
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Private pool
Fitness / spa locker rooms
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Poolside bar
Diving
Snorkeling
Aerobics
Table tennis
Shuttle bus service
Taxi service
Banquet room
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Head massage
Massage
Salon
24-hour security
Concierge
Currency exchange
Gift shop
Newspaper
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Private beach
Additional bathroom
Housekeeping
Minibar
Refrigerator
Flatscreen TV
Private balcony
Room service
Safe
VIP room facilities
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Great View
Languages Spoken
English, Thai
Hotel links
Location
Full view
62Somewhat walkable
Grade: 62 out of 100
37Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
Contact
22/7 Moo 5 Bantai Koh Phangan Thong Nai Pan Beach, Ko Pha Ngan 84280 Thailand
Name/address in local language
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Rental CarsSee rental cars from $22/day
3,342Reviews153Q+A100Room tips
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Popular mentions
This hotel provides the ultimate Thai experience. From the decor to the impeccable service and the facilities such as the spa and the pool. I had a gold body scrub at the spa, which was a very pampering experience. Santhiya hotel offers the ultimate luxurious hospitality. Arrival is by taxi and feels like you’re driving at the middle of the jungle. However when you arrive at the hotel you arrive at what seems like an oasis. Friendly staff welcome you with cold towels and drinks and you’re later transported to your room by a Tuktuk. We spent 3 days there and we wish we had spent more.
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Date of stay: February 2020
Helpful
Response from Customer Service Center Santhiya Resorts and Spas, Other at Santhiya Koh Phangan Resort & Spa
Responded 6 days ago
Dear theluxuryvoyager, Sawasdee Ka……Greetings from Santhiya Koh Phangan Resort & Spa - Traditional Thai style luxury beach resort on Tropical Island! Thank you very much for taking the time sharing this perfect review for us via our TripAdvisor page. Our Resorts are designed in a traditional style and contemporary Thai tropical, with steep-roofed pavilions, all constructed from luxurious teakwood. Resort furnishings and furniture are also crafted from the same elegant hardwood. We are glad to know that you appreciated our beautiful traditional Thai style resort, relaxing spa, peaceful location, perfect staff services and great transfer services. Once again, thank you very much for your positive comment and we look forward to warm welcoming you back here as our special guest soon, or you may visit our Santhiya Resorts & Spas - in Koh Yao Yai, Koh Chang or Phuket-Natai. Respectfully yours, Lalin Limprasert Customer Service Center Santhiya Koh Phangan Resort & Spa
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+1
The Santhiya Koh Phangan Resort is truly one of a kind in the best way possible. The moment we arrived, we were greeted with welcome drinks and warm smiles and, throughout the entire trip, the service continued to impress. However, I have to say the most breathtaking part of this resort has got to be the impeccable wooden carvings throughout the rooms and shared areas. The Santhiya incorporates traditional Thai designs: stained-glass windows, carved wood, beautiful wooden pillars, and more. I've honestly never been to a resort like this and the unique touches really create more than just a nice atmosphere, but an experience like no other. The shared areas (the breakfast area, the pools, the beach) are nicely kept and very pleasant. P.S. the first pool is HUGE! Overall, the resort takes your breath away and transports you to another time in Thai history, creating the perfect mix of quaint and luxurious. Just for perspective, I stayed in the cheapest room they offer and had beautiful wooden carvings, a huge comfortable bed, and a stunning personal pool. My trip was genuinely so memorable and so worth the price. You can't miss!…
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Date of stay: January 2021
Rooms
Service
Sleep Quality
Helpful
Response from Customer Service Center Santhiya Resorts and Spas, Other at Santhiya Koh Phangan Resort & Spa
Responded 2 weeks ago
Dear kawehrenberg, Sawasdee Ka……Greetings from Santhiya Koh Phangan Resort & Spa - Traditional Thai style luxury beach resort on Tropical Island! Thank you very much for taking the time sharing this perfect review for us via our TripAdvisor page. Our Resorts are designed in a traditional style and contemporary Thai tropical, with steep-roofed pavilions, all constructed from luxurious teakwood. Resort furnishings and furniture are also crafted from the same elegant hardwood. We are glad to know that you appreciated our beautiful traditional Thai style resort which is decorated with teakwood, spectacular views, perfect staff services, tasty food, relaxing spa and great transfer services. Once again, thank you very much for your positive comment and we look forward to warm welcoming you back here as our special guest soon, or you may visit our Santhiya Resorts & Spas - in Koh Yao Yai, Koh Chang or Phuket-Natai. Respectfully yours, Lalin Limprasert Customer Service Center Santhiya Koh Phangan Resort & Spa
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+1
I have booked 2 suite with private pool for 5 nights (check in Dec 27th and check out on Jan 1st), one for me and my wife + our little daughter and the second one for my kids (14 yo and 10 yo). All went wrong from the beginning up to the very end. - we arrived and i was charged 350THB/night for the extra breakfast of our daughter: a bit disappointing once you put on the table more than 40.000 THB but no problem: we were ready to enjoy our 5 days relax - swimming pool was out of order for the entire length of the stay (the 4 four days because it was dirty and under maintenance and the last day because they were preparing a nice party (we will see later on the kind of party); - beach was abandoned: dirty, trash and plastic bottles everywhere. We were told than a storm hit the island 3 days earlier (Dec 24th) but - strange enough - all other beaches were clean, including the ones from resort on the same bay; - full of mosquito everywhere: staff told me that they were waiting for the mosquito treatment (we will see than the pics) - SAT TV didn't work for the entire length of the stay on both rooms: staff told me as they did not renew the subscription. I don't know if true or not, but the service was not available. We have informed the front desk and we were told that we can see only 3 Thai channels: unfortunately we are from Europe; - Towels: dirty and with spot or holes; - Room: at the check in we have found two used cans in the room: i have informed the front desk and they told me that they wouldn't have charged them on my bill (i have all the messages with me); - Wifi: he didn't work. I used my 4G packaged for the entire stay; - Gardens and tree: not maintained: we paid for a room "sea view" but due to the height of plants we couldn't not see it; - Gym: out of order for the entire stay; - Breakfast: standard in line for a 2 or max 3 stars hotel. Surely not a 5 stars one. Bread was dry, 2 type of cheeses were sweating, salami was the worst one from Makro. I have Never complained in my entire life!!! It can look weird, but i will post all pictures: my opinion is not important while i will let anyone judge based on the pictures. Finally - like a cherry on the cake - without any prenotice we have found an info on a bulletin board on DEC 31st afternoon based on which the hotel would have been the venue for a 30 hours no stop music party with 10 - 12 different DJs...The party was actually a kind of fetish party which involved around 120 people who checked in on DEC 31st. Don't know if they get any authorization for it (no mask, clear gathering alongside CV19 emergency), but after 1 night fully asleep due to the noise some guest called the police who arrived on JAN 1st in the morning (around 10 am) stopping everything...at that time 6 or 7 guests were shouting looking for an early check in and a refund. I prefer to avoid any further comment regarding this party because i will go through my lawyer: cannot accept and tolerate anyone putting my safety and the one of my family at risk: surely it was a disgusting experience. We have complained from the day one to the front desk onwards. We have complained from the day 2 to the Operation manager on Duty (Khun jimmy) because he was off the first day: we were asking for a refund and an immediate check out: he reassured us telling us that all would have been ok with him on board. unfortunately facts are showing the opposite: a lot of "sorry for the inconvenience" but nothing really tangible or supportive. Maybe he tried but he is simply not capable! At my check out on JAN 1st, after the last asleep nigh with the police (4 officers) there i have asked for a full refund although i think a serious management would have been offered also a compensation: they offered me only 9.800 THB of refund (last night due to this nice unexpected party) and 8% off on the other nights. At that time i was exhaust and i simply wanted to leave asap: my daughter was crying (police, beautiful people around dressed up with nice leather garments from the fetish party...) and i didn't want to spend any extra minute in a such horrible place. The resort - probably - was very good time ago and i have booked thinking to have a beautiful experience: now it is a disaster and i do feel cheated and scammed. That is why i gave green light to my lawyer to protect my rights. I do understand the need to cut the staff due to CV19 situation, but it is not a valid reason to run a 5 stars resort in a such poor way. Based on my experience stay miles away from this place.…
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Date of stay: December 2020
Location
Service
Sleep Quality
Room Tip: Simply avoid it and chose a real luxury hotel
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1 Helpful vote
Helpful
Response from Customer Service Center Santhiya Resorts and Spas, Other at Santhiya Koh Phangan Resort & Spa
Responded 2 weeks ago
Dear lucasC3185CR, Sawasdee ka……Greetings from Santhiya Koh Phangan Resort & Spa - Traditional Thai style luxury beach resort on the Tropical Island! Thank you very much for taking your time for sharing this constructive review for us via our TripAdvisor page. Further to your recent unsatisfactory experience during your stay with us we would like to extend our heartfelt apologies. We always strive to maintain and find new ways in making our guest experience extremely pleasing. While we aim to deliver the highest standards of service delivery during your time with us, certain unforeseen circumstances can at times limit the extent to which we can guarantee this. As you may or may not be aware during your stay, we experienced severe weather conditions in the form of a storm resulting in a large amount of material being collected along the shoreline. We have actioned a cleanup since this event to restore the beach area to its former level of cleanliness. We do apologize for the inoperable Wi-Fi during your stay which was also incurred from the severe weather event. We are pleased to report that this has since been rectified, and our rooms all have functioning Wi-Fi available. The sea view villa provided to you, did offer a view of the sea in spite of the minor obstruction from an old tree that has been in place for quite some time. As this tree is considered an integral part of Santhiya's natural flora and due to its age, it has been preserved. To maintain the resorts infrastructure to its highest quality, regular maintenance initiatives are undertaken. During these periods we do regret that certain facilities such as the gym and swimming pool will be unavailable for use by our guests. This is due to safety concerns during maintenance activities. Please note that the party mentioned in your feedback was an overnight party lasting approximately 8-10 hours and was immediately stopped in response to excessive noise. Our apologies for any discomfort experienced as a result of this party. Thank you for your feedback regarding our resort menu. With the current COVID-19 pandemic, our resorts have had to make amendments to our menu offerings to align with current demand. We are grateful for your feedback which will guide us greatly in making future stays of guests a more wonderful experience. Thank you. Once again, thank you very much for your comment and we look forward to warmly welcoming you back here as our special guest soon, or you may visit our Santhiya Resorts & Spas - in Koh Yao Yai, Koh Chang or Phuket-Natai. Respectfully yours, Pailin Watchapan Customer Service Center Santhiya Koh Phangan Resort & Spa
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So bad to see the Santhiya brand losing its values. The hotel is so understaffed that the place is infested with mosquitoes and all sort of insects. Nobody there to attend your requests and transportation service is not what it was. Also they were missing a lot of products for breakfast If that wasnt enough, Hotel made all the guest the nice surprise to have an unannounced 36 hour no stop music fetish party in the pool and beach areas. So disappointing that they never informed us in advance despite several times we asked if the party was on. None of the guest could sleep for the entire duration of the party or use the beach and the pool. Everybody complaining the day after, a real shame! Not safe to have external guest coming in the hotel during this period, and not nice to betray so many families which were looking forward a premium experience. If you value quality, quietness and privacy in your stay there are many better options that Santhiya in the island!…
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Date of stay: December 2020Trip type: Traveled with family
Helpful
Response from Customer Service Center Santhiya Resorts and Spas, Other at Santhiya Koh Phangan Resort & Spa
Responded 2 weeks ago
Dear francescorN7287AC, Sawasdee ka……Greetings from Santhiya Koh Phangan Resort & Spa - Traditional Thai style luxury beach resort on Tropical Island! Thank you very much for taking your time for sharing this constructive review for us via our TripAdvisor page. In the meantime, we are sorry to read that you had a disappointing experience of the service but we would like to clarify about it clearly. Thank you so much for choosing us as your resort of choice. We really appreciate the feedback you provided and we are ready to improve our standard for conducting the better services in the future. We do apologize for any inconvenience that occurred during your stay and would like to provide you some information. Firstly, we always provide various types of insect repellents to keep you safe from the insects. However, please close the doors and windows at all times to avoid the insects coming into your room. Secondly, all staffs will do their best to please your satisfaction. If you would like any further assistance, please do not hesitate to contact the front desk. Lastly, our breakfast quantity and quality follow strict international standards. However, your feedback will be shared to our main kitchen for further improvement. Thank you. Once again, thank you very much for your comment and we look forward to warm welcoming you back here as our special guest soon, or you may visit our Santhiya Resorts & Spas - in Koh Yao Yai, Koh Chang or Phuket-Natai. Respectfully yours, Lalin Limprasert Customer Service Center Santhiya Koh Phangan Resort & Spa
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+1
Had a wonderful 3 day visit to this exceptional resort on Koh Phangan. Special thanks to Jimmy and his team for their great service. Special thanks to Miel whose warm welcome and helpful assistance throughout our stay made our visit so memorable.
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Date of stay: November 2020Trip type: Traveled as a couple
Helpful
Response from Customer Service Center Santhiya Resorts and Spas, Other at Santhiya Koh Phangan Resort & Spa
Responded Dec 1, 2020
Dear Khun Don A, Greetings from Santhiya Koh Phangan Resort & Spa! - Traditional Thai style luxury beach resort on Tropical Island! That is very kind of you to give us your time sharing this review with us on TripAdvisor page to let us know that your stay with us was wonderful. Our Resorts are designed in a traditional style and contemporary Thai tropical, with steep-roofed pavilions, all constructed from luxurious teakwood. Resort furnishings and furniture are also crafted from the same elegant hardwood. We are very glad to know that you appreciated our perfect staff services. We do focus on guest satisfaction and guest expectation and would like to serve all guests the best service. Once again, thank you very much for your comment and we look forward to warm welcoming you back here as our special guest soon, or you may visit our Santhiya Resorts & Spas - in Koh Yao Yai, Koh Chang or Phuket Natai. Respectfully yours, Kunyapak Benjerd Customer Service Center Santhiya Koh Phangan Resort & Spa
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PRICE RANGE
$71 - $202 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
santhiya hotel thong nai pan, santhiya resort and spa, santhiya hotel ko phangan, santhiya resort ko phangan
LOCATION
ThailandSurat Thani ProvinceKo Pha Ngan
NUMBER OF ROOMS
100
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Claim Your Listing Frequently Asked Questions about Santhiya Koh Phangan Resort & Spa
What are some of the property amenities at Santhiya Koh Phangan Resort & Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Santhiya Koh Phangan Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Santhiya Koh Phangan Resort & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Santhiya Koh Phangan Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Santhiya Koh Phangan Resort & Spa?
Conveniently located restaurants include Valentino Restaurant & Wine Bar, Moonsoon's Restaurant, and Handsome Sandwiches.
Are there opportunities to exercise at Santhiya Koh Phangan Resort & Spa?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Santhiya Koh Phangan Resort & Spa have an airport shuttle?
Yes, Santhiya Koh Phangan Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Santhiya Koh Phangan Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Santhiya Koh Phangan Resort & Spa?
The staff speaks multiple languages, including English and Thai.
Does Santhiya Koh Phangan Resort & Spa have any great views?
Yes, guests often enjoy the ocean view available here.
Is Santhiya Koh Phangan Resort & Spa accessible?
Yes, it offers reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.