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Kupu Kupu Phangan Beach Villas and Spa by l'Occitane

Certificate of Excellence
69/13, Moo 4 | Nai Wok beach, Ko Phangan 84280 , Thailand (Formerly Kupu Kupu Phangan Beach Villas and Spa)
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433 Reviews from our TripAdvisor Community

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Showing 202: English reviews
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

After spending 1 week in Koh Samui at a marvelous hotel we headed to Koh Phangan to a resort called Kupu Kupu. High expects were goin' on. And...Big dissapointment was what we found there. Service is poor, no solutions to guest requests at all, theres simply no privacy ( if u come to clean the pool call first, if u... More 

Helpful?
1 Thank Alvaro V
KupuKupuResorts, Responsable relations clients at Kupu Kupu Phangan Beach Villas and Spa by l'Occitane, responded to this review

Dear Alvaro V, Thank you for taking the time to review our resort, every day the whole team is focused to provide the best experience and we are always pleased to take care of our guest’s remarks. We are so sorry to read that the services we provided to you didn’t match your expectations. As we take your remarks into... More 

Phoenix, Arizona
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

The breakfast was a small buffet set up on the patio with Thai and western options. The cook would make your eggs to order and there was a small but good assortment of fruits, juices, meats and breads. The only downside was there we a ton of flys everywhere. The staff did a great job of keeping everything covered but... More 

Helpful?
Thank lorentzenm
KupuKupuResorts, Responsable relations clients at Kupu Kupu Phangan Beach Villas and Spa by l'Occitane, responded to this review

Dear Lorentzenm, Thank you for staying with us and for taking the time to share your experience with us at Kupu Kupu Phangan. We are delighted to read that you enjoyed our breakfast and our Spa by l’Occitane. We offer a large selection of nail polish however we do take in account your comments and we will purchase some more... More 

Jakarta, Indonesia
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I like giving 5 star reviews but feel Kupu only deserves 4. Pluses: the rooms was lovely and staff fantastic. They really made us feel welcome from senior management to the ground staff. Minuses: 1. the grounds needed better up keeping, specifically the grass around the pool. Keep it trimmed nicely and that whole area would have felt so much... More 

Helpful?
Thank alwaysozmatt
KupuKupuResorts, Responsable relations clients at Kupu Kupu Phangan Beach Villas and Spa by l'Occitane, responded to this review

Dear Alwaysozmatt, Thank you for your compliments and for reviewed our resort, we are glad to read that our team provided you an attentive and enjoyable service and that you appreciated our villas. We are always pleased to read our guests’ remarks as we try every day to provide the best service. We will pay more attention to the privacy... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I did send this to the hotel directly to give them chance to respond before posting on here but the lack of response just shows the lack of care in their resort to make it 5* standard. As a result this is the first time I have felt compelled to do a negative review on Tripadvisor despite staying in hotels... More 

Helpful?
2 Thank Hannah C
KupuKupuResorts, Responsable relations clients at Kupu Kupu Phangan Beach Villas and Spa by l'Occitane, responded to this review

Dear Hannah Chetham, Thank you for taking the time to review our resort, every day we do our best to provide the best experience and we are always pleased to take care of our guest’s remarks. We received your email on the same day as you posted this review, so we unfortunately did not have the time to answer to... More 

Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

4 adults and 4 kids stayed for a week on a Scoopon Deal. Didn't once feel as though we were the "Scoopon Family". Staff were very attentive, accommodation beautiful - we had villas right near the main pool and close to the beach. PROS - restaurant was excellent - accommodation beautiful - private plunge pool - gym - private and... More 

Helpful?
Thank Monstar1702
KupuKupuResorts, Responsable relations clients at Kupu Kupu Phangan Beach Villas and Spa by l'Occitane, responded to this review

Dear Monstar1702, Thank you very much for taking the time to review our resort, we are obviously delighted to see that you and your family enjoyed your stay at the Kupu Kupu Phangan. We are very happy to read that you were satisfied by the services and the villas that we provide you with. Indeed our resort is the closer... More 

Melbourne, Australia
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have just returned from a pleasant 5 night stay at the Kupu Kuou resort and spa. We had a party comprising of two couples and our adult Son so we got to see a variety of rooms. We stayed in room one directly under the main reception lobby it was modernly furnished but with a nice Thai feel. The... More 

Helpful?
1 Thank DavidElaine2011
KupuKupuResorts, Responsable relations clients at Kupu Kupu Phangan Beach Villas and Spa by l'Occitane, responded to this review

Dear David and Elaine, It was a pleasure for all of us to have welcomed you in the Kupu Kupu Phangan and we would like to thank you for taking the time to share your positive experience! We are delighted to read that your expectations were reached regarding the suite, the villas, the new menu of the restaurant, the pool... More 

Ko Samui, Thailand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

I was impressed by many things in Kupu Kupu. First the room was absolutely gorgeous beach front pool villa with beautiful decorations. Food was so tasty, I normally don't like Thai food that's serve in hotel because it never gives the right taste of it but the Thai food here was surprised me as well as the European food was... More 

Helpful?
Thank Kate R
KupuKupuResorts, Guest Relations Manager at Kupu Kupu Phangan Beach Villas and Spa by l'Occitane, responded to this review

Dear Kate, Thank you for taking the time to share your feedback. We are glad to read that you enjoyed your stay with us. Indeed our new Thai Chef Kool recently changes the menu and we are delighted to see that our guests appreciate it.
Our General Manager is always pleased to welcome our guest and help them to get... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I could write for hours about this place, paradise on earth to sum it up though. All staff were respectful, sincere and very helpful with any question we had. Big shout out to Au, one of the workers at kupu kupu who was so sweet the whole stay and did anything to make sure we were happy.

Helpful?
Thank Cihan Y
KupuKupuResorts, General Manager at Kupu Kupu Phangan Beach Villas and Spa by l'Occitane, responded to this review

Dear valued Guest, We are delighted that you enjoyed your stay with us! Thank you for taking the time to drop a review on Trip advisor. We have shared your compliment to Au who is obviously thrilled to be praised. We are looking forward to welcoming you again very soon. Kindest regards The KupuKupu Team More 

Krabi Province, Thailand
2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Thank you Kupu Kupu for an amazing stay! Smooth check-in, great arrival view on the main pool and cristal clear sea and palm trees, large, clean and well maintained beach front pool villa, quiet and idillyc location, friendly staff, delicious food and cocktails, special thanks to our burmese waiter at breakfast, he is so friendly. Merci as well to the... More 

Helpful?
Thank Management7020
KupuKupuResorts, General Manager at Kupu Kupu Phangan Beach Villas and Spa by l'Occitane, responded to this review

Dear Max, Thank you for taking the time to review our Resort. We are delighted to read that you enjoyed your stay with us. We hope that thanks to this dinner your girlfriend will soon become your wife :) We are looking forward to welcoming you very soon, in the meantime, we do keep a room for you for the... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed in a beach front villa and listened to the sound of the sea against the shore at night. Kupu kupu was one of the best places we've stayed anywhere. It is true that the Wi-Fi isn't great but you should be honest about why you are going to a remote island and embrace the isolation.

Helpful?
Thank Joseph O
KupuKupuResorts, General Manager at Kupu Kupu Phangan Beach Villas and Spa by l'Occitane, responded to this review

Dear Joseph, Thank you for staying with us and taking the time to review our Resort. We are delighted to read that you enjoyed your stay at KupuKupu. In regards to the Wifi, we are doing our utmost to provide our guest with the best internet access. Although we do have three different service providers in order to make sure... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Kupu Kupu Phangan Beach Villas and Spa by l'Occitane Kupu Kupu Phangan is a quaint, 33 pool villas and 3 Suites resort that takes its influence in design and architecture from Thai culture, with a hint of Balinese charm. The traditional style villa using ceramic and Balinese wood is a trade mark of Kupu Kupu Resorts. Absolute Facing West, the resort offers an amazing sunset on the Gulf of Thailand. The Spa by L'Occitane incorporates two double treatment rooms facing an infinity pool with unparalleled sea view. It offers a customized menu of well-being and beauty rituals delivered using modern expertise to nurture the body, mind and spirit. Signature rituals, inspired by Provence, also address the effects of modern living using natural ingredients and the intuitive art of touch. ... more   less 

Additional Information about Kupu Kupu Phangan Beach Villas and Spa by l'Occitane

Address: 69/13, Moo 4 | Nai Wok beach, Ko Phangan 84280, Thailand (Formerly Kupu Kupu Phangan Beach Villas and Spa)
Location: Thailand > Surat Thani Province > Ko Phangan
Price Range: $156 - $556 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kupu Kupu Phangan Beach Villas and Spa by l'Occitane 5*
Number of rooms: 37
Reservation Options:
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Hotel Style:
#3 Spa Hotel in Ko Phangan
#5 Luxury Hotel in Ko Phangan
#5 On the Beach Hotel in Ko Phangan
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