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Beach Resort Hacienda

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Beach Resort Hacienda
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235 Reviews from our TripAdvisor Community

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Showing 179: English reviews
Sileby, United Kingdom
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

Very basic room, but did have a fridge which was a bonus. Nice pool and swim up bar with a good happy hour offer on beers and cocktails. Be aware that the doors to the rooms can be opened with literally anything, so keep your valuables close. Would have been a 3 rating but for he poor customer service. No... More 

Helpful?
Thank JK1979JK
Bristol, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

So after my many and varied holidays I've finally experienced holiday theft! The room was secured by a padlock only but was spacious enough m. The toilet and shower water had a brown tinge some days the staff described as "it's ok it's okay". Our room was cleaned once during a 5 day stay - only on request - which... More 

Helpful?
Thank Travelling_Dash

Travelers are raving about these Ko Phangan hotels

1 review
1 of 5 stars Reviewed 1 week ago

We checked in to check out asap. Arrived early had lunch while waiting for beach bungalow .Lounge area was filthy, someone needs to wash those pillow loungers in the raised up seating area. It also smelled of pee and mildew in the open area restaurant. The pool had a thin film on top of the water and lots of stuff... More 

Helpful?
Thank Ana H
Burgess Hill, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

Every one put negative reviews for here but we have actually loved it!! The pool is good ! The foods amazing and the staff are brilliant !! The desk lady rose Mary is the funniest person I've ever !! We loved her ! And they guy in the restaurant is so lovely !! I left 2000 Bart on the bar... More 

Helpful?
Thank pippaedwards1990
Cheltenham, United Kingdom
Level Contributor
3 reviews
3 of 5 stars Reviewed August 22, 2016

We stayed in a standard fan room. This was in a poor condition, particularly the bathroom. On one of our 3 nights the water did not work and took a number of hours to sort out. The resort itself is beautiful with the pool and beach, however the basic room really let it down. Because it was over full moon,... More 

Review collected in partnership with statravel.com

Helpful?
Thank charliemurphs93
Dublin, Ireland
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed August 20, 2016 via mobile

Pool area is very nice, although I wish they had more loungers. That is the only positive. -Standard bungalow with fan was dirty, sheets stained and full of holes, bits of tape covering holes in floor and wall. - Receptionist with dyed red hair had appalling customer service, bordering on aggressive. -restaurant- dirty with ants attracted to food crumbs left... More 

Helpful?
1 Thank Cara535
Newcastle upon Tyne, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed August 16, 2016

A great place to stay. Very warm welcome and excellent room. We stayed in 801 which was a deluxe and had a double bed and 2 singles which was great along with aircon. Very reasonable price we thought and booked through hostel world. It was clean and very well made up. The food was unreal (definitely recommend the home made... More 

Helpful?
Thank MrSnowboarder
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 30, 2016 via mobile

I would give this establishment a '0' if possible. The only positives of this place is the free pick up from the ferry and good air con. Everything else was below standard. My bedsheets were covered in blood stains, we found ants in our beds and cockroaches to greet us when we came back after dinner. There is mould in... More 

Helpful?
Thank Beavers23
Harpenden, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 26, 2016 via mobile

We loved this resort and its lovely location- right on the seafront and perfect for sunbathing with a book, yet still full of other things to do to keep yourself busy if you fancy it- pool table, swimming pool, restaurant (couldn't get enough of the 'gut-buster' panini), gym, pool bar, tourist information office etc. Also close to supermarket which was... More 

Helpful?
Thank pollycrawford
Sarah H, Front Office Manager at Beach Resort Hacienda, responded to this review

Thanks so much for taking the time to send us your review! It was an absolute pleasure having you both to stay with us. Good luck with your studies guys! We look forward to seeing you again in the future. More 

Level Contributor
30 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 14, 2016 via mobile

Just stayed at this property for 3 nights with my partner. Last year we stayed at the hostel Bunk Up which is affiliated with this resort so we spent a lot of time here last year and it has gone down hill in our opinion. We were upgraded to a better room as the room we were first given didn't... More 

Helpful?
Thank Melpen10
Sarah H, Front Office Manager at Beach Resort Hacienda, responded to this review

First of all we would like to thank you for returning to stay with us! We really appreciate you taking the time to review our resort and we are pleased that you say you still had a good stay despite the issues you mention here. We are very sorry that you didn’t have the opportunity to discuss these issues with... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Shuttle Bus Service
  • Free Parking
Official Description (provided by the hotel)
At the Beach Resort Hacienda you will have an experience unlike anything else on this legendary party island. Owned and managed by a crew of vibrant, energetic Europeans and staffed by highly trained attentive locals, our mission is to exceed our guests expectations. With a full range of facilities & various types of rooms to fit into any budget, from backpacker to luxury travelers, Beach Resort Hacienda is the perfect place for your holiday. Beach Resort Hacienda is a five minute walk to the Thong Sala (main pier) and Thong Sala Town (main shopping area). It is a fifteen minute drive to Haad Rin (Full moon party) Beach. The half moon, shiva moon, waterfall and jungle experience parties are all within a 7 minute drive. Samui International Airport is a 30-minute ferry ride, followed by a 2-minute taxi ride. Our modern rooms are fitted with tiled flooring, private bathrooms and come with either air conditioning or fan. Cable TV, minibar and hot water shower are included in all rooms other than our budget wooden bungalows. ... more   less 

Additional Information about Beach Resort Hacienda

Address: 100 3 Ban Tai Beach | Thong Sala, Ko Phangan 84280, Thailand (Formerly Hacienda Resort & Beach Club)
Location: Thailand > Surat Thani Province > Ko Phangan
Price Range: $11 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Beach Resort Hacienda 2.5*
Number of rooms: 31
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