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Pimalai Resort and Spa

99 Moo 5, Ba Kan Tiang Beach, Ko Lanta 81150 Thailand
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Traveler (7004)
Room & Suite (1246)
Pool & Beach (1209)
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About

#1 of 41 resorts in Ko Lanta
Location
4.8
Cleanliness
4.8
Service
4.8
Value
4.4
Travelers' Choice
Pimalai, nestled in a lush tropical forest with direct access to 900 meters of pristine sandy beach, is the Andaman destination to set your sights on. The beach resort combines all the right ingredients - subtle five star comforts, natural beauty, far from the crowds, with no noise except the sound of the waves sliding in and out and slowly breaking onto the sand.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Babysitting
Valet parking
Wifi
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Private pool
Fitness / spa locker rooms
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Special diet menus
Poolside bar
Canoeing
Diving
Snorkeling
Tennis court
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Additional bathroom
Housekeeping
Minibar
Flatscreen TV
Private balcony
Room service
Safe
VIP room facilities
Bottled water
Wake-up service / alarm clock
Refrigerator
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Charming
Languages Spoken
English, French, Thai
Traveler Insights
This summary was created by AI, based on 56 recent English reviews.
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Pimalai Resort and Spa is highly regarded for its immaculate cleanliness and tranquil atmosphere, according to many travelers. Its picturesque location, with nature-filled views and easy town access, earns rave reviews, as do the spacious, comfortable rooms. While some guests suggest selecting rooms carefully, others praise the pleasant surprises and views. The resort's amenities, including private pools, beach access, excellent food, and spa facilities, are popular amongst guests. Despite being generally expensive, many guests find the value provided satisfactory. The resort's service is often commended, although some guests have noted occasional issues.
Location
Picturesque
Atmosphere
Tranquil
Rooms
Spacious
Value
Pricey
Cleanliness
Immaculate
Service
Attentive
Amenities
Abundant
Location
Picturesque
Travelers rave about the hotel's picturesque location, admiring its proximity to nature, beachfront views, and easy access to the town.
  • Pinkpeonies
    Pinkpeonies
    Aug 2023 3 contributions
    ...We started off in a Garden pavilion suite and later moved to a beach pavilion suite both were lovely (exactly the same room just slightly different location), both were amazing but we loved the beach pavilion as it had more light and it's wonderful facing straight onto the beach and being so close to the sea and the soothing sound of the waves...
  • Pavel K
    Pavel K
    Aug 2023 7 contributions
    ...Starting from amazing location with own beach and finishing by staff attitude everything was aimed to please our needs and enable best relax...
  • vwalmsley
    vwalmsley
    Aug 2023 129 contributions
    Fantastic location to have some luxurious time out...
  • Karen R
    Karen R
    Aug 2023 36 contributions
    ...The location is wonderful and rooms were beautiful...
  • Ajmwait
    Ajmwait
    Jul 2023 17 contributions
    ...The location is great, you can easily walk to the nearby town which has a few great restaurants...
  • Rik Berghout
    Rik Berghout
    Jul 2023 8 contributions
    ...The friendlyness of the staff, the quality of the food, the excellent service, the most beautiful location has been absolutely fantastic...
  • Francisco N
    Francisco N
    Apr 2023 5 contributions
    Amazing hotel with a fantástic location, excelent facilities and most of all an amazing staff...
  • DeborahBath_UK
    DeborahBath_UK
    Feb 2023 65 contributions
    Pimalai is such a beautiful location, the resort has been designed around the trees so you still feel close to nature although you’re in a 5 star, really well run resort...
  • Jason M
    Jason M
    Feb 2023 1 contribution
    ...The location and it’s immaculate upkeep really is something to behold...
  • Nadia
    Nadia
    Jan 2023 40 contributions
    The resort is perfect: set in a gorgeous location with a beautiful beach front, breathtaking swimming pools (the one by the Banyan tree in particular), fantastic breakfasts, magical spa experience and many other facilities tailored to guests` needs...
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Atmosphere
Tranquil
Travelers appreciate the hotel's tranquil atmosphere, praising its thoughtful features, spacious and well-appointed rooms, and additional amenities like the spa.
  • Suzie E
    Suzie E
    Apr 2023 102 contributions
    ...Rooms are huge, well appointed and beds are very very comfortable...
  • Kenny Chan-Randells
    Kenny Chan-Randells
    Mar 2023 95 contributions
    ...So many thoughtful little feature touches around the resort with the lushes setting making us feel so relaxed and wished we could stay for few more days...
  • Maria L
    Maria L
    Mar 2023 29 contributions
    ...They had a beautiful set up for us as honeymooners in our room...
  • Monatron13
    Monatron13
    Feb 2023 16 contributions
    ...The tiniest details do not go unnoticed which just shows how much you care about your guests...
  • jamwin10
    jamwin10
    Feb 2023 73 contributions
    ...The rooms are big and gorgeous but try and request a top floor if you can...
  • Bob G
    Bob G
    Feb 2023 62 contributions
    Pimalai Resort is a classy operation... You may never want to leave but for a change of environment there’s a little village just a short walk along the beach with alternative bars and restaurants (we tried the Why Not Bar and Drunken Sailors...
  • Maglo
    Maglo
    Feb 2023 13 contributions
    ...Khun Anee and Knun Mai also make a big difference at the beach restaurant Raktalay...
  • Tom Brodehl
    Tom Brodehl
    Feb 2023 233 contributions
    ..."Shout out to Ambuss at Rak Talay"...
  • Julia S
    Julia S
    Dec 2022 7 contributions
    ...It was perfectly appointed for them with a safely fence around the pool which was located between their two bedrooms...
  • Lena1444
    Lena1444
    Nov 2022 25 contributions
    ...Massage at the spa was very good with wonderful atmosphere...
  • Mattb112
    Mattb112
    Oct 2022 308 contributions
    ...We had a deluxe villa and it is truly lovely, the decoration is very clean and in t traditional Thai style, its spacious and has all the facilities you could wish for...
  • Nofar M
    Nofar M
    Oct 2022 1 contribution
    ...Large and spacious rooms, clean and tidy, excellent breakfast!...
  • Dick Z
    Dick Z
    Sep 2022 3224 contributions
    ...The room is quiet and dark at night...
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Rooms
Spacious
Travelers consistently describe the rooms as spacious, well-appointed, and comfortable. Some experienced pleasant surprises and praised the views, while a few suggested choosing rooms carefully.
  • Pinkpeonies
    Pinkpeonies
    Aug 2023 3 contributions
    ...Everything runs very smoothly and efficiently at Pimalai, right from the pick-up at the airport through to the moving rooms during our stay and our departure, the hotel staff always seemed to be one step ahead and had thought of everything... We started off in a Garden pavilion suite and later moved to a beach pavilion suite both were lovely (exactly the same room just slightly different location), both were amazing but we loved the beach pavilion as it had more light and it's wonderful facing straight onto the beach and being so close to the sea and the soothing sound of the waves...
  • Jos L
    Jos L
    Aug 2023 2 contributions
    ...The rooms are large, the food was literally the best (no compromise when it was room service) the staff were fantastic and the pools are great. The boxing room and gym were great and they were efficient with everything...
  • Karen R
    Karen R
    Aug 2023 36 contributions
    ...The location is wonderful and rooms were beautiful...
  • Ajmwait
    Ajmwait
    Jul 2023 17 contributions
    ...The rooms are really big and lovely, we had a double room near the beach which had a lovely view of the sea...
  • José Luís Almeida
    José Luís Almeida
    Jun 2023 12 contributions
    ...We stayed at a bedroom with bay view and it was excellent...
  • WendyOng2013
    WendyOng2013
    Jun 2023 4 contributions
    ...We stayed for 4 nights from 14/6/23 till 18/6/2023 in deluxe room 119 which closer to the beach and meeting point for pick up...
  • Caroline H
    Caroline H
    Apr 2023 118 contributions
    This hotel is simply outstanding on every level... We stayed in the Hilltop 1 Bedroom Pool Villa and enjoyed the extensive sea views, stunning sunsets and the tropical jungle vibe...
  • Suzie E
    Suzie E
    Apr 2023 102 contributions
    We had 1 night in a 1 Bedroom Hillside Pool Villa and it was simply amazing. Rooms are huge, well appointed and beds are very very comfortable... They only charge Bht60 each but I feel they could be complimentary for that standard of room...
  • Francisco N
    Francisco N
    Apr 2023 5 contributions
    ...Even though it was fully booked we felt at ease always and the quality of the staff remained incredible with some small details that even when we left made us feel Special...
  • The Doyles
    The Doyles
    Mar 2023 41 contributions
    ...It has a genuine rustic Thai charm, combined with the efficiency of a well run Western hotel...
  • Jason M
    Jason M
    Feb 2023 1 contribution
    ...The details in the room and how you’re communicated with turn the stay into a story and I won’t spoil the little surprises for anyone that’s considering booking... We’ve already booked our next stay!...
  • jamwin10
    jamwin10
    Feb 2023 73 contributions
    My husband I decided to treat ourselves to 3 nights at this resort for our anniversary... The rooms are big and gorgeous but try and request a top floor if you can... The last night they did offer to change rooms for us but for 1 night it didn't pay to repack and lose out on time...
  • Julia S
    Julia S
    Dec 2022 7 contributions
    ...It was perfectly appointed for them with a safely fence around the pool which was located between their two bedrooms...
  • MonkeyLudi
    MonkeyLudi
    Nov 2022 88 contributions
    ...Beautiful rooms, perfect beach, excellent restaurants, and incredibly kind and helpful staff...
  • Lena1444
    Lena1444
    Nov 2022 25 contributions
    ...Our room was very small, but was kept clean... However, they do not pick up or drop off at your room, but at a designated pick up spot...
  • Pat812
    Pat812
    Nov 2022 137 contributions
    ...They offer free of charge buggy service to your room...
  • Adam S
    Adam S
    Nov 2022 35 contributions
    ...Although the check in is 2pm, we got our room before 12am...
  • Frank J
    Frank J
    Oct 2022 33 contributions
    This was the nicest place we have ever stayed and we are not young!... One is a large bedroom, bath and terrace and the other is a living room kitchen and another full bath...
  • Nofar M
    Nofar M
    Oct 2022 1 contribution
    ...Large and spacious rooms, clean and tidy, excellent breakfast!...
  • Dick Z
    Dick Z
    Sep 2022 3224 contributions
    ...The villa’s with 144 rooms are beautifully laid out in a nicely architectured park. Reception is friendly and efficient and a shuttle will take you to your room... Our room was big enough with a couch, a writing desk, a fridge and a large bathroom... The room is quiet and dark at night...
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Value
Pricey
Travelers found the resort generally expensive, but were satisfied with the value provided by amenities and services. Some suggested eating locally to save costs.
  • Pinkpeonies
    Pinkpeonies
    Aug 2023 3 contributions
    ...I'm sure you can get excursions outside of the hotel a bit cheaper but I knew we would be well looked after on the Pimalai trip which was definitely the case...
  • Pavel K
    Pavel K
    Aug 2023 7 contributions
    ...We had visited Krabi province of Thailand before, but never stay in 5-star hotels. I would like to say that money that we paid on top of regular staycation returned in multiple times... Breakfast is included and served in form of buffet until 11...
  • Ajmwait
    Ajmwait
    Jul 2023 17 contributions
    ...The other nights we ate locally as it was cheaper. We did eat lunch at the hotel but the prices were more expensive than other hotels we had stayed at in Thailand...
  • José Luís Almeida
    José Luís Almeida
    Jun 2023 12 contributions
    ...In the end, we requested a transfer to Phuket, which was a 4 hour drive and the service was excellent and not expensive...
  • Suzie E
    Suzie E
    Apr 2023 102 contributions
    ...If I was to be slightly picky it would be to say that for AUD$1400 per night for the pool villa complimentary soft drinks in the room would be good. They only charge Bht60 each but I feel they could be complimentary for that standard of room...
  • Caroline H
    Caroline H
    Apr 2023 118 contributions
    This hotel is simply outstanding on every level...
  • Maria L
    Maria L
    Mar 2023 29 contributions
    ...A bit more pricey than outside the resort, but that is expected, however the quality of the food made it worth it Accommodations: The pick up and drop off from the airport are complementary and they are awesome... The jetty as well is well kept...
  • Kenny Chan-Randells
    Kenny Chan-Randells
    Mar 2023 95 contributions
    ...Well deserved a luxury star reward from us. Well done to Pimalai team...
  • The Doyles
    The Doyles
    Mar 2023 41 contributions
    ...The lovely French Manager Franck has handed over to the equally charming new French manager Brice...
  • Maglo
    Maglo
    Feb 2023 13 contributions
    We spend 7 nights at Pimalai in February 23 and this is one of the best resorts we have visited in terms of value...
  • Bob G
    Bob G
    Feb 2023 62 contributions
    Pimalai Resort is a classy operation... There are plenty of sun beds and water sports equipment all included in the price... Prices for meals, taxis etc at Pimalai are quite high so getting lunch or hiring a taxi in the village makes sense...
  • jamwin10
    jamwin10
    Feb 2023 73 contributions
    My husband I decided to treat ourselves to 3 nights at this resort for our anniversary... I will say that the food is expensive and truthfully not as good as I would have thought... The Thai restaurant was good but I had better food in other areas for a lot cheaper... I dont like the fact that they charge you for water at dinner... They give you water by the pool all day so that just seems a little chincy for a 5 star hotel... The last night they did offer to change rooms for us but for 1 night it didn't pay to repack and lose out on time...
  • phiggs286
    phiggs286
    Feb 2023 22 contributions
    ...Great stay even in the cheap seats!...
  • Tom Brodehl
    Tom Brodehl
    Feb 2023 233 contributions
    ...We have now returned twice and gladly paid for our pool villa... Pimalia has a female head chef who just happens to be a native Thai!...
  • Alisdairj
    Alisdairj
    Jan 2023 22 contributions
    ...Food was excellent and very reasonable in terms of price for such an isolated resort...
  • Julia S
    Julia S
    Dec 2022 7 contributions
    ...There is a shop at the end of the beach where you can buy groceries wine, spirits etc if you dont want to pay resort prices...
  • stephan j
    stephan j
    Nov 2022 885 contributions
    ...Breakfast was fantastic - dinner a bit less, particularly if you fancy real Thai food, and a tad expensive, hence we always eat at the little restaurant 5 minutes walk down the beach... The resort is wast and I would strongly recommend to stay in the lower part so that you are walking distance from the beach...
  • Pat812
    Pat812
    Nov 2022 137 contributions
    ...The hotel is such great and you should spend the money for the pool villa - it’s amazing...
  • Lena1444
    Lena1444
    Nov 2022 25 contributions
    ...I was not impressed with the service at the beach restaurant... It is many stairs to get around resort ( from our room, it was nearly 140 stairs to get to the beach)...
  • 100CountryMan
    100CountryMan
    Oct 2022 213 contributions
    ...We now need to find a new place for our luxury holidays... Cost cutting was apparent with menus reduced at the restaurants and nice touches like cold cloths removed from service... International vodka was replaced by cheap local Thai spirits but still with the high price tag...
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Cleanliness
Immaculate
Many travelers appreciated the hotel for its cleanliness, noting how immaculately maintained and tidy the entire resort and rooms were.
  • Karen R
    Karen R
    Aug 2023 36 contributions
    ...The gardeners and housekeepers do an amazing job...
  • Pinkpeonies
    Pinkpeonies
    Aug 2023 3 contributions
    ...When we arrived I was struck by instantly how at ease I felt as there was a very calming vibe in the reception area, the check-in process was very smooth and the staff wonderful...
  • Jos L
    Jos L
    Aug 2023 2 contributions
    We could not fault this hotel in any way...
  • Fatima
    Fatima
    Jul 2023 3 contributions
    ...She ensured that at breakfast we had halal food cooked for us, even giving us plates and utensils which were kept seperately from that of other people...
  • Caroline H
    Caroline H
    Apr 2023 118 contributions
    ...Every second of our time here has been flawless and an ultra luxury experience...
  • Kenny Chan-Randells
    Kenny Chan-Randells
    Mar 2023 95 contributions
    ...The entire resort was immaculately cleaned and tidy without any fuss...
  • Maria L
    Maria L
    Mar 2023 29 contributions
    ...The jetty as well is well kept. The grounds are all well kept and clean...
  • Jason M
    Jason M
    Feb 2023 1 contribution
    ...The location and it’s immaculate upkeep really is something to behold...
  • Monatron13
    Monatron13
    Feb 2023 16 contributions
    ...The tiniest details do not go unnoticed which just shows how much you care about your guests...
  • jamwin10
    jamwin10
    Feb 2023 73 contributions
    ...No big lime stone cliffs, and much quieter... The shower was the best shower we have had in Thailand...
  • Bob G
    Bob G
    Feb 2023 62 contributions
    Pimalai Resort is a classy operation...
  • Barrie
    Barrie
    Dec 2022 4 contributions
    Everything was absolutely perfect for our honeymoon and birthday stay...
  • Lena1444
    Lena1444
    Nov 2022 25 contributions
    ...Great for relaxing with beautiful water... Our room was very small, but was kept clean... However, they do not pick up or drop off at your room, but at a designated pick up spot...
  • Mattb112
    Mattb112
    Oct 2022 308 contributions
    ...We had a deluxe villa and it is truly lovely, the decoration is very clean and in t traditional Thai style, its spacious and has all the facilities you could wish for...
  • Nofar M
    Nofar M
    Oct 2022 1 contribution
    ...Large and spacious rooms, clean and tidy, excellent breakfast!...
  • Frank J
    Frank J
    Oct 2022 33 contributions
    This was the nicest place we have ever stayed and we are not young!...
  • Livefortravel
    Livefortravel
    Oct 2022 38 contributions
    Pimalai is by far the best hotel we have stayed at...
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Service
Attentive
The service at Pimalai Resort is widely praised for its professionalism, friendliness, and efficiency, although some guests noted occasional issues.
  • José Luís Almeida
    José Luís Almeida
    Jun 2023 12 contributions
    ...Amazing restaurants, great facilities and fantastic guest service... The beach is perfect and the hotel’s team make sure you always have fresh water to drink by your sunbed... In the end, we requested a transfer to Phuket, which was a 4 hour drive and the service was excellent and not expensive... The hotel even owns a speedboat so that the guests don’t have to wait for the ferry to get to the continent...
  • Francisco N
    Francisco N
    Apr 2023 5 contributions
    Amazing hotel with a fantástic location, excelent facilities and most of all an amazing staff. Even though it was fully booked we felt at ease always and the quality of the staff remained incredible with some small details that even when we left made us feel Special...
  • Caroline H
    Caroline H
    Apr 2023 118 contributions
    This hotel is simply outstanding on every level. Every second of our time here has been flawless and an ultra luxury experience... Every detail from airport pick up, transfer by speed boat which I must say, felt a very James Bond way to arrive, to resort facilities and gardens is superb... The Hotel itself sits amongst the jungle hills so a buggy is required to move around but we never waited for than a few minutes for staff to drive us wherever we wanted to go... Overall, please feel confident in your decision to book this Hotel as it is absolutely the best on the island...
  • The Doyles
    The Doyles
    Mar 2023 41 contributions
    We have been coming to the Pimalai for 20 years and it never fails to deliver... It has a genuine rustic Thai charm, combined with the efficiency of a well run Western hotel... It could be the stunning beach, the tranquil setting, the crystal clear waters, the fantastic food or the delicious cocktails at happy hour that make it so amazing, but I think it’s actually the incredible staff that really make you feel like you are one of the family, that really sets this place apart... Even the gardeners (who work tirelessly to keep the grounds looking beautiful) stop to say hello when you walk past... The lovely French Manager Franck has handed over to the equally charming new French manager Brice... The fish we saw were incredible, an the guys on the boat were so helpful...
  • Bob G
    Bob G
    Feb 2023 62 contributions
    Pimalai Resort is a classy operation... There’s plenty of friendly and helpful staff to look after your every wish... We used it to order extra comfy pillows, make restaurant reservations, and get the screen door fixed, all efficiently done with a minimum of fuss...
  • Maglo
    Maglo
    Feb 2023 13 contributions
    ...The beach is very nice and not crowded, the food is very good and the service is good... I also like the fact that you always get a sunbed if you want... Khun Anee and Knun Mai also make a big difference at the beach restaurant Raktalay... People make Places and many waiters could take a page from their playbook... Here is all you need and front office responds fast...
  • DeborahBath_UK
    DeborahBath_UK
    Feb 2023 65 contributions
    ...The two ladies who run the Rak Talay Beach restaurant are exceptional, always friendly, welcoming and kind - because of those two ladies I eat there every day although there were other restaurants to go to. I would like to thank them and tell the resort what an amazing asset they are to them...
  • Tom Brodehl
    Tom Brodehl
    Feb 2023 233 contributions
    ...We were driven up to the then upper reception and upgraded to a pool villa, #705. We have now returned twice and gladly paid for our pool villa... An exceptional English speaking friendly staff... "Shout out to Ambuss at Rak Talay"... In the early days of SE Asian travel, all resort chefs were European men...
  • Monatron13
    Monatron13
    Feb 2023 16 contributions
    ...The staff are just as beautiful as we remembered, with a special shout out to Palm at Spice & Rice - what a cutie!... The tiniest details do not go unnoticed which just shows how much you care about your guests... Bryce has done some amazing upgrades and thank you for the lovely send off... My only complaint was we didn’t book for longer … so we’ve rebooked for August… and again February 2024 😍 Our sincerest gratitude for the kindness, hospitality and beauty...
  • jamwin10
    jamwin10
    Feb 2023 73 contributions
    My husband I decided to treat ourselves to 3 nights at this resort for our anniversary... There were a few hiccups along the way at this resort but they are very quick to try and rectify things... The staff are highly trained and work extremely hard... The last night they did offer to change rooms for us but for 1 night it didn't pay to repack and lose out on time... The shower was the best shower we have had in Thailand...
  • Alisdairj
    Alisdairj
    Jan 2023 22 contributions
    From airport pick up and boat transfer it was seamless... All staff great from buggy drivers to restaurant staff... Room service food even came hot, unlike most hotel room service...
  • Julia S
    Julia S
    Dec 2022 7 contributions
    ...We had a great beach front villa that had access a few steps from the beach with our own deck - deck chairs, plus there were deckchairs on the beach in front... They did not feel isolated from us as buggy’s took them up and down the hillside at a moments notice... The staff were amazing and in particular the restaurant on the beach staff - We loved Aimee, who was so much fun and looked after our every need with a joke and smile... I even interrupted her working one day when I locked myself out of the villa and within minutes she organised someone in the pouring rain to our place with a spare access...
  • WzJunior
    WzJunior
    Dec 2022 1 contribution
    There was a minor incident at the resort, but the host Noi went above and beyond to ensure that the rest of our stay was enjoyable and pleasant... Thank you Noi and the Pimalai crew!...
  • Barrie
    Barrie
    Dec 2022 4 contributions
    Everything was absolutely perfect for our honeymoon and birthday stay. The resort is beyond stunning, the staff are some of the kindest people we've met, the breakfast buffet was fantastic...we could go on and on... We are so glad we booked our stay here and cannot wait to return... Every single meal was SO delicious, and they were so accommodating with our nut and gluten allergies... It was so advanced and made it SO easy to communicate with the staff!... Rut, the restaurant manager at Spice N' Rice, was incredibly kind and friendly - he learned our names the first day and greeted us around the property every day!... Cannot recommend the Pimalai enough!!!!!...
  • Explore320479
    Explore320479
    Nov 2022
    ...Ying, Ambuss, Mai, and Lai etc, always provided excellent services. However, I also want to highlight the unsung heroes, who started with the persons receiving us at the airport, the drivers and the sailors... As soon as we arrived at the resort, we were greeted with the usual smiles and the lemongrass welcome drinks, which was chilled at the right temperature for those who had travelled a fair way... In addition, the buggy drivers were always meticulous and careful in negotiating the winding and steep slopes, polite and smiling all the way, making your hop in / hop out of the buggy effortlessly... Last but not least, the various receptionists were so helpful in answering questions that my family posted regarding connecting flights from different airlines and baggage check-through etc, which were clearly outside their areas of responsibilities... Not only did they take the time to listen carefully to the questions raised, but also their response time and answers were right to the point... In fact, I was quite pleasantly surprised that Poon, the receptionist, actually took the trouble to call on her contacts who worked at the airport to help me find a solution... Before I forgot, I was quite impressed by the English standard of all the staff there, particularly those who have frontline responsibilities... I once encountered a staff whose English was not as good, but immediately another colleague jumped in to provide the cover and answer all my issues thoroughly...
  • Adam S
    Adam S
    Nov 2022 35 contributions
    ...We were a bit worried reading a review of a repeatedly returning guest stating the service just isn’t as it used to be... Although the check in is 2pm, we got our room before 12am... Smooth, great, no language problems or stuff shortage... Everything is top notch, everything works as before...
  • Jane A
    Jane A
    Nov 2022 22 contributions
    ...Every member of the Pimalai team greets you with a huge smile was you walk by and you truly feel so special and welcome. We had a minor incident during our stay (not the hotel’s fault) and we were so well looked after... In short, if you are thinking of booking the Pimalai just do it - we are already planning our return trip!...
  • stephan j
    stephan j
    Nov 2022 885 contributions
    ...The resort is beautiful and the staff incredibly friendly... The spa is absolutely wonderful and the treatments we had were amongst the best on our holiday... Wifi was extremely strong even on the beach... This was the only resort which offered a complimentary pick up from the airport...
  • krissylou
    krissylou
    Oct 2022 420 contributions
    ...From pick up to drop off, I couldn’t fault anything about this beautiful resort. All staff are extremely professionally trained, their customer service was impeccable... Breakfast each day in the seven seas was excellent, a special mention to Ying and Kwang who made each morning a great experience... The resort is on a hillside and the buggy service to get you to and from your villa was great, we barely had to wait at all and loved seeing the resort from the buggy... I can’t complain or critique a single thing, we thought this resort was quite possibly our favourite that we have ever stayed at...
  • Paul G
    Paul G
    Oct 2022 5 contributions
    ...The hospitality was exceptional and the staff made our stay better than we could hope... All you would expect from a resort of this scale was first class - from the food, to the amenities to the concierge who organised our private boat trip to phi phi island...
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Amenities
Abundant
Travelers praise the hotel's varied amenities, highlighting the spacious rooms, private pools, beach access, excellent food, spa facilities, gym, and complimentary services.
  • Fatima
    Fatima
    Jul 2023 3 contributions
    Our stay at the Pimalai was short but very well worth it. Everything from the room to the food was exceptional in this hotel... The resort is large, with many excellent facilities including a gym and two swimming pools... The breakfast was excellent, with lovely views of the ocean... All the staff in the hotel were very attentive, especially Ying... She ensured that at breakfast we had halal food cooked for us, even giving us plates and utensils which were kept seperately from that of other people...
  • José Luís Almeida
    José Luís Almeida
    Jun 2023 12 contributions
    ...Amazing restaurants, great facilities and fantastic guest service. We stayed at a bedroom with bay view and it was excellent... The beach is perfect and the hotel’s team make sure you always have fresh water to drink by your sunbed... In the end, we requested a transfer to Phuket, which was a 4 hour drive and the service was excellent and not expensive... The hotel even owns a speedboat so that the guests don’t have to wait for the ferry to get to the continent...
  • Francisco N
    Francisco N
    Apr 2023 5 contributions
    Amazing hotel with a fantástic location, excelent facilities and most of all an amazing staff. Even though it was fully booked we felt at ease always and the quality of the staff remained incredible with some small details that even when we left made us feel Special...
  • Kenny Chan-Randells
    Kenny Chan-Randells
    Mar 2023 95 contributions
    ...Thai silk smooth services with bountiful sunshine faces made our holiday a truly enjoyable and unforgettable... So many thoughtful little feature touches around the resort with the lushes setting making us feel so relaxed and wished we could stay for few more days... The entire resort was immaculately cleaned and tidy without any fuss... Well deserved a luxury star reward from us...
  • The Doyles
    The Doyles
    Mar 2023 41 contributions
    ...We were lucky enough to spend 15 days at the resort this time, and it just seems to get better and better... It has a genuine rustic Thai charm, combined with the efficiency of a well run Western hotel... It could be the stunning beach, the tranquil setting, the crystal clear waters, the fantastic food or the delicious cocktails at happy hour that make it so amazing, but I think it’s actually the incredible staff that really make you feel like you are one of the family, that really sets this place apart... We also did a sunset snorkelling trip to Koh Ha...
  • Bob G
    Bob G
    Feb 2023 62 contributions
    Pimalai Resort is a classy operation... There’s plenty of friendly and helpful staff to look after your every wish... We used it to order extra comfy pillows, make restaurant reservations, and get the screen door fixed, all efficiently done with a minimum of fuss... Luxurious cabins are arranged on the wooded hillside with great views over the most beautiful beach... There are plenty of sun beds and water sports equipment all included in the price... You may never want to leave but for a change of environment there’s a little village just a short walk along the beach with alternative bars and restaurants (we tried the Why Not Bar and Drunken Sailors... Prices for meals, taxis etc at Pimalai are quite high so getting lunch or hiring a taxi in the village makes sense...
  • DeborahBath_UK
    DeborahBath_UK
    Feb 2023 65 contributions
    Pimalai is such a beautiful location, the resort has been designed around the trees so you still feel close to nature although you’re in a 5 star, really well run resort... I would like to thank them and tell the resort what an amazing asset they are to them... The spa is also beautiful as are the treatments...
  • Jacques K
    Jacques K
    Feb 2023 3 contributions
    ...The resort is beautiful in all its details and perfectly remote if you’re looking for a change of scenery. The staff were amazing and we felt taken care of from our pick-up to our drop-off... Pools, beach, spa, all facilities are great and the restaurants as well...
  • Maglo
    Maglo
    Feb 2023 13 contributions
    ...The beach is very nice and not crowded, the food is very good and the service is good... Pimalai has a beautyful garden with all the Thai herbs and you cook with amazing views at the Seven Sees Restaurant... I also like the fact that you always get a sunbed if you want... Khun Anee and Knun Mai also make a big difference at the beach restaurant Raktalay... Here is all you need and front office responds fast...
  • Monatron13
    Monatron13
    Feb 2023 16 contributions
    ...The tiniest details do not go unnoticed which just shows how much you care about your guests. Bryce has done some amazing upgrades and thank you for the lovely send off... My only complaint was we didn’t book for longer … so we’ve rebooked for August… and again February 2024 😍 Our sincerest gratitude for the kindness, hospitality and beauty...
  • Nadia
    Nadia
    Jan 2023 40 contributions
    The resort is perfect: set in a gorgeous location with a beautiful beach front, breathtaking swimming pools (the one by the Banyan tree in particular), fantastic breakfasts, magical spa experience and many other facilities tailored to guests` needs... In addition, a special thanks to Pang (for a flawless checking in), Ple (our room fairy who every morning did such an amazing job), Mai (Rak Talay beach restaurant queen), Ping (a magician at the Spa), Kwang, Palm and Honey - a big `Khob Khun Ka` to you all...
  • Alisdairj
    Alisdairj
    Jan 2023 22 contributions
    From airport pick up and boat transfer it was seamless... Room service food even came hot, unlike most hotel room service...
  • Julia S
    Julia S
    Dec 2022 7 contributions
    ...We had a great beach front villa that had access a few steps from the beach with our own deck - deck chairs, plus there were deckchairs on the beach in front... Our son’s family of four had a 2 bedroom pool villa high up on the resort... It was perfectly appointed for them with a safely fence around the pool which was located between their two bedrooms... They had a stunning view of the beach and ocean below... They did not feel isolated from us as buggy’s took them up and down the hillside at a moments notice... There is a shop at the end of the beach where you can buy groceries wine, spirits etc if you dont want to pay resort prices...
  • Lena1444
    Lena1444
    Nov 2022 25 contributions
    ...Great for relaxing with beautiful water. There are many nooks and options for relaxing in a quiet area and I never felt crowded... The bar on the beach has a happy hour, which we enjoyed often... There are restaurants and bars within walking distance with great music and food selection... The morning breakfast was usually good, and service was also good... Our room was very small, but was kept clean... It is many stairs to get around resort ( from our room, it was nearly 140 stairs to get to the beach)... .It is possible to get transportation up the steep hill to access upper pool and restaurant... Massage at the spa was very good with wonderful atmosphere...
  • stephan j
    stephan j
    Nov 2022 885 contributions
    ...The resort is beautiful and the staff incredibly friendly... the beach is beautiful with very comfortable beach chairs... The spa is absolutely wonderful and the treatments we had were amongst the best on our holiday... Wifi was extremely strong even on the beach... This was the only resort which offered a complimentary pick up from the airport...
  • Gigilicious
    Gigilicious
    Oct 2022 16 contributions
    ...Beautiful resort surrounded by a lush greenery garden. We stayed at a two bedroom villa which comes with a big living room as well as an infinity pool with a view overlooking the ocean... You can expect a visit from lil monkey tho🐒 Service is top notch!...
  • Frank J
    Frank J
    Oct 2022 33 contributions
    This was the nicest place we have ever stayed and we are not young!... We were in a pool villa which includes 2 buildings... One is a large bedroom, bath and terrace and the other is a living room kitchen and another full bath... In between the 2 buildings is a nice little pool with a large cabana with bed... Staff could not be more helpful ... so nice...
  • Paul G
    Paul G
    Oct 2022 5 contributions
    We spent a wonderful 7 nights in a 2 bed hill top villa with pool and spectacular views. The hospitality was exceptional and the staff made our stay better than we could hope... While the resort is large the experience was still intimate... All you would expect from a resort of this scale was first class - from the food, to the amenities to the concierge who organised our private boat trip to phi phi island... I highly recommend a stay of any length here with family...
  • krissylou
    krissylou
    Oct 2022 420 contributions
    ...From pick up to drop off, I couldn’t fault anything about this beautiful resort... We stayed in a 1 bedroom pool villa which was so special and private, when we first arrived we worried we wouldn’t leave the room!... Breakfast each day in the seven seas was excellent, a special mention to Ying and Kwang who made each morning a great experience... The resort is on a hillside and the buggy service to get you to and from your villa was great, we barely had to wait at all and loved seeing the resort from the buggy... I can’t complain or critique a single thing, we thought this resort was quite possibly our favourite that we have ever stayed at...
  • Dick Z
    Dick Z
    Sep 2022 3224 contributions
    ...The villa’s with 144 rooms are beautifully laid out in a nicely architectured park. Reception is friendly and efficient and a shuttle will take you to your room... Our room was big enough with a couch, a writing desk, a fridge and a large bathroom... Outside is a nice covered balcony with two not too comfortable chairs... There are two swimming pools, one by the beach in a semicircular shape and one on the other side of the entrance lobby... By the beach is a bar and a restaurant serving Thai food... Due to the vastness of the complex it is not very easy to commute between pools, gym, car park and restaurants and you will often need wheels, since especially the climb on the opposite side is very steep...
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Annie Alam wrote a review Nov 2023
London, United Kingdom72 contributions
+1
Outstanding customer service/ hospitality from the team. We arrived very late as we’re travelling from Bangkok. We welcomed we drinks and cold towels, checking in was prompt. We then taken to our room by a buggy. Not only that but as the restaurants were closed as we arrived late the hotel offered to take us 7/11 so that we could grab food which was so nice of them to do. Let’s back to the room. We were upgraded for some reason I can’t remember. Not that I am complaining. The room was huge, sea view room with a massive balcony. House keeping was fantastic, cleaning was on point, they had turn down service as well. My only concern was that the food option for me wasn’t great personally. I don’t eat pork, so I found it quite limited but you had a good selection Thai and international food. The breakfast restaurant overlooks the pool. We ate at two of the restaurants was so good. Especially the calamari dish. I would say you need a motorcycle to travel with ease as you can’t get grab in the area, it’s a bit of trek to walk to the strip where there is many food stalls/restaurants ran by the local Thai people, a few spas.
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Date of stay: November 2023Trip type: Traveled as a couple
Room Tip: Need motorcycle to move about otherwise a 15 min walk to the strip
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Brice borin, General Manager at Pimalai Resort and Spa
Responded 6 days ago
Dear Mrs_alam28, Greetings from Koh Lanta and thank you for staying with us! Following your kind review, I would like to thank you on behalf of the whole team at Pimalai resort & Spa . We are all very proud to acknowledge that you enjoyed your stay with us and I will ensure that your review is passed on for everyone to read and enjoy.We appreciate you highlighting the genuine hospitality of our dedicated team members and the housekeeping service team and eour restaurants. It is gratifying to know that our team provided you with excellent service and everlasting memories during your stay with us Once again, thank you for your review and we look forward to welcoming you back in the near future. Tropical regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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saraW9690GI wrote a review Nov 2023
Geneva, Switzerland17 contributions
Pimalai has lived up to our expectations, everything about our stay was wonderful, even before our arrival on the island and would just leave us with a smile on our face and hearts filled of joy from morning till nighttime. A part from fantastic services, amenities, views, accommodations and restaurants, the staff were truly the highlight of our stay: the transport staff, the reception, the F&B, Kids Corner, SPA & Co. We felt like we were treated like family, shared laughs and were so well taken care of, particularly our baby girl. On this note, it was the first time we left our 4 month old baby with a sitter - Zee. She was AMAZING. A HUGE thank you to her, which doesn’t even do her justice. She took such great care of our baby, as if her own, played with her, fed her, put her to sleep and most importantly, gave us regular updates and pictures. We loved her for all of that and our baby girl too. She took care of her a few hours every day during our whole stay and she will be dearly missed. Another massive thank you for the fantastic Loy Krathong event - we adored every minute of it. Finally, we would like to also add a special thank you to Anais, who was of great advice, professionalism and knowledge and also the GM, Brice, who always came to greet us with great kindness. THANK YOU for making our stay so memorable 🙏🏻🙏🏻🙏🏻
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Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Brice borin, General Manager at Pimalai Resort and Spa
Responded 1 week ago
Dear saraW9690GI, We are over the full moon! As you pointed out already, the credit goes to our wonderful team members, who leave no stone unturned to make every guest experience authentic and meaningful. Every interaction is personal and we want for nothing else but sheer happiness and satisfaction while you are staying with us.Our Pimalai Family love nothing more than to grow from the thoughts and feedback of our guests. So do rest assured, I will be sure to personally share your kind words with Zee, Anais and the rest of the team, who I’m sure will be delighted to hear that they were able to make your stay a memorable one. We are very happy to hear that you enjoyed our Loy Kratong evening celebration .Thank you once again for choosing to stay with us and we are looking forward welcoming you back again soon . Tropical regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Zaafer Alam wrote a review Nov 2023
London, United Kingdom37 contributions
+1
I came for my birthday and I was not disappointed. The food & service was first class . We ate in Rice & Spice. Spa was amazing treat from my other half. Loved every minute of it and it was reasonably priced. The App is very good with information regarding hotel, to check menu, have live chat if any is needed. Every one in the hotel was super friendly and the customer service was amazing. Sea View was amazing from room 401. Beach was clean Pro Staff very friendly & efficient Nice space room & Clean House keeping was amazing 7/11 15 mins walk down the road or 5 mins in buggy which have to pay for. There is a couple of local places to eat at. Cons For breakfast very limited halal/western options You need a bike or taxi to get around the island
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Brice borin, General Manager at Pimalai Resort and Spa
Responded 1 week ago
Dear Zaafer 25, Thank you so much for sharing your wonderful experience at Pimalai resort & Spa . We are thrilled to hear that your stay with us was nothing short of perfect and that you enjoyed our Spa, our F&B service and the use of our application.I will talk to our F&B team regarding the Halal selection .Your recommendation means a lot to us, and we can't wait to welcome you back in the future. Tropical regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Olivia G wrote a review Nov 2023
London, United Kingdom11 contributions
+1
From the moment we were picked up at Krabi airport the ‘Pimalai experience’ was just perfect. The private speedboat pulled into the resort and we were blown away by how beautiful and clean everything was. The beach is immaculate and the pool areas are very peaceful. We had a deluxe garden room - it was stylish, comfortable and again, very clean! What really made Pimalai was the staff - particularly the team at the beach club. We had lunch there most days and enjoyed the 2 for 1 happy hour most evenings too. The staff are so polite, so friendly and make everything feel very personable. I was so sad to leave Pimalai. From start to finish it was bliss!
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Date of stay: November 2023Trip type: Traveled as a couple
Room Tip: The food at Pimalai is delicious but there are some great bars along the bay too - we had dinner...
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Response from Brice borin, General Manager at Pimalai Resort and Spa
Responded 1 week ago
Dear oliviag1710, Greetings from Koh Lanta. Thank you very much for taking the time to share such wonderful feedback regarding your recent stay with us. Thrilled to hear that all aspects of your stay hit the mark and you enjoyed our beautiful beach and our Deluxe room. It is truly rewarding for the team to know we are not skipping a team and their beat when it comes to providing the service and experiences guests like yourselves deserve and thank you for highlighting their friendliness . We all wish you a quick return to paradise very soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Traveller wrote a review Nov 2023
Greater London, United Kingdom72 contributions
+1
We have stayed at Pimalai seven or eight times over the years but haven't visited since 2016. We returned in October this year and instantly remembered why we enjoy visiting so much. Pimalai enjoys a fabulous location on Koh Lanta, sitting on a lovely bay that enjoys amazing sunsets. We stayed in a hillside pool villa, which was, as always, fabulous. They are really spacious, luxurious, and private villas with fabulous aspect overlooking the bay. The villas have been tastefully refurbished since we last visited, which enhances the experience further. Dining options are very good with 5 different restaurants to choose from. Contrary to some other opinions expressed, I don't think its unreasonably expensive to eat and drink in the resort given the quality of food, the standard of service, and the fabulous surroundings. The real stars of Pimalai, however, are its people. There are far too many to name but everyone - from gardeners to cleaners to cart drivers to reception to restaurant and bar staff - were amazing. Friendly, helpful, always smiling. Nothing was too much trouble. Every single member of the team was an incredible ambassador for Pimalai. Our travel agents are currently arranging our return for November 2024. I cannot wait !
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Date of stay: October 2023Trip type: Traveled as a couple
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Response from Brice borin, General Manager at Pimalai Resort and Spa
Responded 1 week ago
Dear Grant 1967, Thank you very much for your recent stay and for taking the time to write such a generous review on Trip Advisor. It is gratifying to know that our team provided you with excellent service and everlasting memories during your stay with us specially as a return guest. We appreciate you highlighting the quality of our restaurants ,food ,service and surroundings. As you pointed out already, the credit goes to our wonderful team members, who leave no stone unturned to make every guest experience authentic and meaningful. Every interaction is personal and we want for nothing else but sheer happiness and satisfaction while you are staying with us. We look forward to welcoming you again for yet another memorable Pimalai Moments Tropical regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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BELLIFONTAINE wrote a review Nov 2023
Bernay, France4718 contributions
This resort is far from the picture sold to you on internet, far from the image of a romantic resort mostly dedicated to adults on honeymoon ! We had booked months before and prepared well our trip, were looking forward to it. Hopefully we were touring in Asia and it was not our exclusive destination.. We are lucky enough to be able to travel a LOT and visited Thailand more than 30 times in the past 20 years. When we arrived to the Pimalai last august (supposedly low season) the reception was full of chinese rude children running around and no one to say anything. We were shown to our villa (miles from the beach , miles from restaurants, and the beach...) the hillside pool villa with sea view, had mostly no sea view. The villas need a makeover and upgrade. However they are clean and well maintained. It takes ages before you get a buggy and are able to move around. So first evening we went down to the beach restaurant, the place was run by a few stressed waiters, it was full, they told us they had no tables for us. What a poor service , totally at the opposite of a 5 star resort. Again the place was full of families with unatended kids running ,screaming... Bon appétit ! We called back a buggy (took 10 mn) before one comes and takes us to the main restaurant looking like a noisy average cantine as well full of families, kids not well behaved, the noise level at its highest ! Average food, price tags of course comparable to 5 star resort. But this one is not any more ! We already knew there had been a problem with communication and image of that resort from a few years ago. I admit most of the hotels worldwide suffered from Covid rules, closures, restrictions. However things are not totally back to normal, if the Pimalai prefers selling rooms and villas to mass tourism and clientele then it must amend its communication and website and stop pretenting it remains the same as it was before. What was sold to us was misleading. They admitted it and refund a few weeks after our stay as out of 5 nights we stayed only 1. We wasted our time and had to pay another resort and transport to get to it in the meantime. So beware, couples, if you are looking for a relaxing holiday in a true 5 star resort with best Service, I recommend the Layana not far from there still in Koh Lanta and adults only or the Sarojin in Khao Lak (no children under 10) .
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Date of stay: August 2023
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Brice borin, General Manager at Pimalai Resort and Spa
Responded 1 week ago
Dear Bellifontaine, Thank you very much for your recent stay and for taking the time to write a review on Trip Advisor. I would like to apologize on behalf of our team, it is not our common practice to disappoint our customers with regards to their petitions and we always take ownership in every request to satisfy our customers needs and whereas possible, create a memorable experience while staying with us. Regretfully, this time we have not been able to live up to these expectations and we feel truly sorry for this and that why we decided to refund you . I dont know where you have this impression that we only dedicated to adults and couple in honeymoon , with numerous 2 & 3 bedrooms villas i dont see how we can only be dedicated for couples only , our video on our website show clearly a family enjoyed our resort like many other family which enjoyed our resort facilities for the past 22 years however there is few others resort in Koh Lanta which are cater for adults only, we are not.The day you arrive ,yes we did have few Asian family ,less then 20 % and the fact that it was raining and all the guests where eating indoor that did make it more noisy then usual and we are sorry for that . We continue to provide relaxing holidays for everyone ,couple & family alike as you can see from the others comments . Tropical regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Robert Clark wrote a review Nov 2023
15 contributions
Good - but could be great Left Pimalai today after 14 nights in a private pool villa. The staff were extremely friendly and helpful however inconsistent service and lack of systemisation meant that on one occasion our breakfast food order was lost, on another our appetisers were delivered with our main course and we weren’t offered any rice (Thai restaurant) and this morning we didn’t get any hot drink with breakfast despite ordering twice. Simple checks would have prevented these errors as nobody checks that your order is complete. The villa (909) was excellent, however the ‘pristine’ feel of the jungle was somewhat spoiled by builders rubbish left behind following the recent refurbishment. Again simple checks would have highlighted this and a few moments litter picking would fix the problem. Finally the beach in front of the hotel suffered from broken glass which we picked up ourselves daily. Swimmers beware!
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Date of stay: November 2023
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Brice borin, General Manager at Pimalai Resort and Spa
Responded 1 week ago
Dear RobertClatk , Thank you for staying with us and for taking the time to write a review ,The guest experience is at the very heart of everything we do here at Pimalai , so it is unfortunate to hear that we did not exceed your expectations in every aspect of your stay. Please be assured that we take this feedback with the utmost importance and are already implementing practices to ensure better clarity of communication when taking order.Once again, thank you for your patronage and we sincerely look forward to welcoming you back in a not too distant future. Tropical regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JacS286 wrote a review Nov 2023
New York City, New York27 contributions
If I could move to Pimalai, I would. Not only are the views and location ideal, but the staff is truly the most friendly and hard working people I have met. Everyone goes above and beyond to make every experience special. Our villa was better than the photos and it was easy to feel like home - though even nicer! The restaurants were amazing and I just wish I had a bigger stomach to enjoy all the wonderful food! The drivers of the buggies were so helpful and you see them a lot as you travel throughout the resort! Thank you for all the little touches you added to make our honeymoon so special. Oh and the sunsets are next level!
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Brice borin, General Manager at Pimalai Resort and Spa
Responded 2 weeks ago
Dear JacS286, It is truly a pleasure to read this wonderful review and to hear that you enjoyed our restaurants and sunset view during your honeymoon at the resort.As you pointed out already, the credit goes to our wonderful team members, who leave no stone unturned to make every guest experience authentic and meaningful. Every interaction is personal and we want for nothing else but sheer happiness and satisfaction while you are staying with us.Thrilled to hear that all aspects of your stay hit the mark. It is truly rewarding for the team to know we are not skipping a beat when it comes to providing the service and experiences guests like yourselves deserve. Once again, thank you for your patronage and we sincerely look forward to welcoming you back in a not too distant future. Tropical regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tim I wrote a review Nov 2023
Nottinghamshire, United Kingdom122 contributions
Great service, location, facilities, staff and food. As an example of service my wife accidentally left an expensive handbag in our room and only discovered it the following day at our second hotel in the mainland. On contacting reception staff they ensured the handbag was taken to Krabi airport where they knew staff at our second hotel would be and handed over the bag to get to us. Brilliant! Can’t fault the hotel and would highly recommend.
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Date of stay: November 2023Trip type: Traveled as a couple
Room Tip: Happy hour is busy but worth going to for the sunsets.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Brice borin, General Manager at Pimalai Resort and Spa
Responded 2 weeks ago
Dear 788timi, Thank you very much for this amazing review, and delighted to learn you had an incredible experience at Pimalai resort & spa ! It's always a pleasure to hear about the exceptional service by our team and the handbag is a great example. It sounds like the front office and the rest of the team really went above and beyond to make your stay unforgettable. We are glad to hear that you enjoyed our facilities & food. Our passionate team are looking forward to welcoming you back very soon. Tropical regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Travelling Duo wrote a review Nov 2023
10 contributions
The most amazing hotel! From arriving to the hotel’s private jetty for a speedboat to the hotel and being welcomed with flower necklaces to checking out on our final day - this hotel was INCREDIBLE. The staff were so welcoming and friendly - nothing was too much to ask and they were great fun and super professional at all times. The food was excellent - for breakfast and the beach bar where we ate. The beach was fantastic , the sea was like a warm bath it was really quiet, there were always beds available , the staff kept us topped up with ice water and the paddle boards were great fun. The room was beautiful, bed was so comfortable and it was decorated for our honeymoon and we received a bottle of bubbles and a cake which was delicious and really appreciated. The pools were stunning - especially the hill top infinity pool! Everything was 10/10! We cannot wait to get back! We spent 3 nights and wish it was 3 weeks! Definitely book this hotel to experience sheer luxury! Oh and enjoy the amazing wildlife! We spotted monitor lizards, monkeys and frogs!
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Date of stay: November 2023Trip type: Traveled as a couple
Room Tip: Visit the bar why not down the beach for a chill beach bar experience and a fire show - food is...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Brice borin, General Manager at Pimalai Resort and Spa
Responded 3 weeks ago
Dear TraveelingDuo_917, It was a great pleasure welcoming you to Pimalai Resort & Spa. Thank you very much for sharing your recent experience and we are delighted to read that you enjoyed the facilities and services of the resort specially our breakfast and Rak talay restaurant and our beach boys service. It is gratifying to know that our team provided you with excellent service and everlasting memories during your honeymoon with us. Your personal recognition towards the sincere hospitality of our team has been acknowledged and is very much appreciated. Once again, thank you for your patronage and we sincerely look forward to welcoming you back in a not too distant future. Tropical regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$237 - $488 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pimalai hotel ko lanta, pimalai resort ko lanta
LOCATION
ThailandKrabi ProvinceKo Lanta
NUMBER OF ROOMS
121
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PIMALAI RESORT AND SPA $168 ($̶2̶1̶8̶) - Updated 2023 Prices & Reviews - Ko Lanta, Thailand

Frequently Asked Questions about Pimalai Resort and Spa
Which popular attractions are close to Pimalai Resort and Spa?
Nearby attractions include Why Not Bar (0.3 miles), Nui Beach (0.6 miles), and The Bad Penny (0.4 miles).
What are some of the property amenities at Pimalai Resort and Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Pimalai Resort and Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pimalai Resort and Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Pimalai Resort and Spa?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Pimalai Resort and Spa?
Conveniently located restaurants include K. Himalaya Indian Restaurant, The Seven Seas Wine Bar & Restaurant, and Rak Talay Beach Bar and Restaurant.
Are there opportunities to exercise at Pimalai Resort and Spa?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Pimalai Resort and Spa have an airport shuttle?
Yes, Pimalai Resort and Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Pimalai Resort and Spa have airport transportation?
Yes, Pimalai Resort and Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pimalai Resort and Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Pimalai Resort and Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.