This hotel is a special place for me. There are many pros and a few cons. I stayed once in 2017 and again for 2 weeks March this year. The rooms I stayed in (sea view deluxe and villa) were simply stunning, amazing views, really beautiful traditional Thai style decor. They are worth the money as it is a very pleasant place to stay (I particulary love the bathrooms). The staff around the resort are very happy & friendly and will go the extra mile for you to make your stay special (I got a big birthday cake, decorated messages on my bed for our second stay and birthdays). The cleaning staff are a credit to the resort. The grounds Crown Lanta is set in is truly tropical paradise, It is a secluded, quite large resort and there is a shuttle between rooms and the reception where you can get a taxi, rent a vehicle or book an excursion. You are about 5 mins ride away from old town and walking distances from other public beaches. The beach in the hotel, whilst a bit small, is entirely private and stunning. Be aware that it’s very rocky in the water, which I found great for snorkling. I appreciated the Koi pond, but felt bad for the fish in the main pond as it was almost empty of water. Unfortunately when I stayed it was near enough empty due to COVID. After 7 days, they had stopped providing services such as the main a la carte dinner service, gym, access to any of the pools, spa and evening entertainment. Of course this is not the hotels fault and the staff compensated for this by upgrading my room to a villa with a pool, so our holiday wasn't impacted too much. However, I must say the reason for 4 not 5 stars was the food. It was very nice when I had the option of the a la carte service, but once this was closed the room service food was the only option (restaurants outside the hotel had closed due to restrictions). I found it to be quite disgusting at times. The dishes are around double the price of a local restaurant, I remember on one occassion a room service dish genuinely smelt really bad and was inedible. The included breakfast, which is set out on the most beautiful view of thailand, was really nice for the first week but being honest, soon got quite tedious due to the limited varitey available, which grew even more limited as time went on. When I checked out I expressed my opinion on the food, and asked for them to remove the 2 dishes that I had sent back from the bill. Unfortunately they refused to refund me, only offering a 10% discount for one dish. Taking into account I had paid a lot of money for my stay which was effected by Caronavirus, I thought this incident was a shame, as it left me feeling sour. Nonetheless, I reccomend this hotel and I will be sure to visit again. …
We completely under estimated how long we would have wanted to stay at this resort. We got in on a late Ferry and were only able to eat at the Reggae Lounge, but honestly, after a long day of traveling it was absolutely perfect. The music was so relaxing, and the ocean view with the privacy curtains was great. Also the largest margarita we had seen in a while! Our room was immaculate and had a stunning view when we woke in the morning. We truly enjoyed a little time at the pool and some breakfast before we had to leave, but man I wish we had had more time to explore more. Would love to come back someday.
Amazing hotel with lovely staff. Ice cold towel and cold drink given on arrival. Food good and the choice at breakfast was great. They surprised my husband with a birthday cake during our stay. Such a shame that due to unforeseen circumstances more staff than guests. Reggae Bar was a great place to watch the sunset. We will definitely return.
We're just back from a month staying at Crown Lanta - our 6th visit in 5 years. That says it all really... A fantastic hotel, in a great location, with amazing staff. Can't say enough about how good the hotel is, and how much we enjoy it there. The only problem with the hotel, is we really do not want to share it, so please ignore the above, and go elsewhere!
It was a very pleasant experience to stay at Crown Lanta. First, the location is quite unique on a hill, with access to a very nice beach and also a small private beach. Service was also great, staff were really heplful and kind. The bedroom was really cozy with a comfortable bed, fantastic view and clean facilities.