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The Carlton

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485 Reviews from our TripAdvisor Community

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Showing 478: English reviews
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Chennai (Madras), India
Reviewed 2 days ago NEW

It was an excellent stay there with family members. The location of this hotel is awesome. The place just adjacent to Kodai Lake, street market and nearby food joints. The taste of food at hotel is very good.

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1Thank AmitAnjanee
Reviewed 4 days ago NEW

A beautiful hotel with good hospitality. Overall a thumbs up. Located in the prime location, the hotel serves your purpose on saving time in transportation. You can move around to places much in time. Staff was cordial and the view around was breath taking.

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Thank Jaya S
Reviewed 2 weeks ago

I stayed at the Carlton in the first week of October 2016 and was pretty impressed by their location and proximity to the Lake. They even have a private boating service for the hotel residents and is pretty accessible from the major attractions of the hill station. The Buffet food was a let down and the special A la Carte...

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Helpful?
Thank 656arijitc
krahejahospitality, Manager at The Carlton, responded to this review

Dear Mr. Arijit, We thank you for staying with us and for your comments both positive and suggestive. We look forward to welcoming you on your next visit when we hope to delight you with our hospitality. With warm regards, M.Christopher K DGM

Bengaluru, India
Reviewed 3 weeks ago via mobile

Hotel is located in heart of the city and has a great lake view. Issue i faced was the time they took to provide me a room. Checkin time was 9 am and i reached there at 10 am after 12 hr of travel and they made me to wait 1 hr before i can get a room. And again...

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Helpful?
Thank Rohi A
krahejahospitality, Manager at The Carlton, responded to this review

Dear Mr Rohi, We thank you for staying with us and for your your comments. We are sorry that there was a delay in giving you the room. We look forward to welcoming you on your next visit when you would notice the difference on your suggestions. With warm regards M.Christopher K DGM

Reviewed 3 weeks ago via mobile

This is one of the best hotels we have visited so far.Right from the hospitality to the amenities it was all up to the mark.Surroundings, vicinity it was all so good.Staff was very courteous and our special thanks to Mr.Anand and all the other staff who made sure our stay is pleasant.

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Helpful?
Thank bhawanjali s
krahejahospitality, Manager at The Carlton, responded to this review

Dear Mr Bhawanjali, We are indeed happy to know from your review that your stay was upto the mark. Your appreciation has been passed on the concerned and we look forward to welcoming you on your next stay, when we hope to delight you with our hospiality. With warm regards, M.Christopher K DGM

Chennai (Madras), India
Reviewed 4 weeks ago via mobile

The staff is helpful and courteous. It was too noisy as the trees in the lawns were being cut to accommodate a marriage and reception function as the whole hotel was booked for a marriage function including the games areas. This restricted our movement and caused a huge disappointment for the kids. The breakfast buffet was also shifted from outdoors...

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Helpful?
Thank Pranavli
krahejahospitality, Manager at The Carlton, responded to this review

Dear Guest, We thank you for staying with us. We are indeed sorry to know that your stay was not relaxing. We have taken note of your concerns and necessary corrective action is being initiated. we look forward to welcoming you on your next visit when hope to make your stay relaxing and as anticipated. With warm regards, M.Christopher K...

Reviewed January 19, 2017

just opposite lake, large garden, Excellent decor, Hospitality, well maintained, variety of Indian fresh delicacies, customised dishes, good hotel for conference & lovely staying indeed with day tour & guide, private boating, cycling etc.

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Thank Shrenik S
krahejahospitality, Manager at The Carlton, responded to this review

Dear Mr. Shrenik, We thank you for staying with us and for your appreciative comments on the hotel, its facilities and its services. We look forward to welcoming you on your next visit. With warm regards, M.Christopher K DGM

Hyderabad, India
Reviewed January 16, 2017

excellent property, very well maintained and staff are very courteous.Have their own pier and boat for the hotel guest.Hotel have good activities in evening for the guests,food is excellent.Rooms are very spacious and on new year they hosted a new year party which was really good and gave all hotel guest a really bumper hamper witha bottle of wine included.

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Thank PawanYash
krahejahospitality, Manager at The Carlton, responded to this review

Dear Mr. Yash, We thank you for choosing The Carlton to celebrate the new"s eve and for your positive feedback. We look forward to welcoming you on your next visit. With warm regards, M.Christopher K

Reviewed January 15, 2017

I visited last week with my family, their ambiance has no words to describe, my children throughly enjoyed the amenities and play area. Suite room is awesome, it's heaven on earth, food tickles your taste buds, spa facilities need to be improved

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Thank Shekar K
krahejahospitality, Manager at The Carlton, responded to this review

Dear Mr. Shekar, We thank you for staying with us and for your comments. Necessary action has been initiated on your suggestions and we look forward to welcoming you on your next visit. With warm regards, M.Christopher K DGM

Reviewed January 15, 2017 via mobile

I visited carlton with my family in jan.i have a two year old son. I haveno words to express my experience with them.its beyond my senses.mr.krishnan the chief chef and mr.raman(GM)are two people who need a special mention.mr.krishnan took very good care of us,and has provided baby food for my son wenever needed. People were amicable and have lot of...

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Helpful?
Thank Sushma N
krahejahospitality, Manager at The Carlton, responded to this review

Dear Ms. Sushma, We thank you for staying with us and for appreciation which has been conveyed to those concerned. It will motivate us to achieve even higher levels in guest satisfaction. We look forward to welcoming you on your next visit. With warm regards, M.Christopher K DGM

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Smoking rooms available
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Free Parking
  • Breakfast included
  • Concierge
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover paradise besides a lake amidst virgin hills..only at The Carlton - 5 star hotel in kodaikanal, tamilnadu. One of the best resorts at hill stations in India. ... more   less 

Additional Information about The Carlton

Address: Lake Road, Kodaikanal 624101, India
Location: India > Tamil Nadu > Kodaikanal
Price Range: $112 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Carlton 5*
Number of rooms: 91
Reservation Options:
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Also Known As:
The Carlton Hotel Kodaikanal
Carlton Hotel Kodaikanal
Carlton Kodaikanal
Hotel Style:
#2 Business Hotel in Kodaikanal
#3 Luxury Hotel in Kodaikanal
#3 Spa Hotel in Kodaikanal
#5 Family Hotel in Kodaikanal
#6 Romantic Hotel in Kodaikanal
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Questions & Answers

Here's what travelers have asked, with answers from The Carlton staff and other travelers.
6 questions
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Chennai, Tamil Nadu, India
Chennai, Tamil Nadu, India
Kolkata (Calcutta), India
over a year ago

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Questions? Get answers from The Carlton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“balcony facing lake & garden”
 of 5 bubbles , Jan 19, 2017 | Read review
“rooms facing lake are very good and have good view”
 of 5 bubbles PawanYash, Jan 16, 2017 | Read review
“ask for lake veiw great rooms”
 of 5 bubbles VivekP554, Jan 7, 2017 | Read review
“Ask for lake facing rooms but there are few rooms 451 450 that are located like a store room with bad views”
 of 5 bubbles DrFrancisXavier, Dec 31, 2016 | Read review
“Book well in advance to get good deal. If you do last minute booking it can be bit expensive.”
 of 5 bubbles , Dec 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question