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Treebo Trip Swiss Garden

Traveler (25)
Room & Suite (22)
Dining (1)

About

#140 of 255 B&Bs / Inns in Munnar
Location
Cleanliness
Service
Looking for a weekend destination to escape to with your beloved? Located off the main road in Old Munnar, Treebo Swiss Garden is an ideal accommodation choice to help re-ignite the romance in your lives. Nestled in the lap of nature and surrounded by towering hills, pristine valleys and waterfalls, Munnar offers a pleasant escape from life in the city and what better place to put up at than Treebo Swiss Garden! In terms of travelling to this hotel, both the Cochin International Airport and the Aluva Railway Station are around 107 km away. From there, you would have to take a car or a bus and the nearest bus stand is just 500 metres away from Treebo Swiss Garden. Boasting 16 spacious rooms that come with intercom facility, a TV with cable/DTH connection, wardrobes, fresh linen, comfortable beds and an attached bathroom with running hot and cold water. The amenities provided include on-site parking space and an ironing board which is provided on request.
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Property amenities
Free parking
Breakfast included
Free High Speed Internet (WiFi)
Breakfast Available
Non-smoking hotel
Room features
Family Rooms
Non-smoking rooms
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HOTEL CLASS
HOTEL STYLE
Budget
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16Reviews
1Q+A
2Room tips
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Popular mentions
We stayed at the hotel for 2 nights. The property is old and located nearby market place. The rooms are rather small and cramped however clean. There are very limited no of staff in the hotel who double up for most of the things. Hot water availability is only for 3 hours in morning and 3 hours in evening/night. The breakfast is quite useless with no choice and only one item a day with limited amount. They get the breakfast from outside and do not expect it to be hot if you are going late for breakfast. Overall just about average hotel and the price paid for it may not be justified.
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+1
1. Rooms are small, cramped and completely damp full of moss in the wardrobes. Very dirty 2. The pictures on the web are wrong and are not the rooms that you see in the property 3. The deluxe room is just a 2 bedroom with a small space for one person to move around 4. Rat infested – we saw rats running around within rooms, in the dining-cum-kitchen area- all over the place. The manager is of the view that as there is a govt school adjacent with store, that is attracting the rats. It is unhygienic and endemic – may lead to serious health hazards. We skipped the breakfast after we saw the rats even if it was included in the package. 5. The hotel policy behind the door says – ‘tea – coffee maker is available’ . however, there is nothing like that. 6. The bedsheet is just too small to cover the whole bed; so you will not have a bedsheet fully covering the bed and the bare mattress will pop-out. 7. The wardrobes are full of moss, damp and wet; worse has got the foul smell of old moss gathered furniture. 8. Forgot my razor – they said they don’t have such items which is generally provided by other Treebo hotels 9. They charge 2% on all debit and credit cards – only cash is accepted. Forget about value for money and economic; this is so unhygienic and bad that its not worth for 2 hours. Total waste of money. the only positive thing was that the staff was friendly and helpful. however, they hardly had anything in their hands given the pathetic state of the property.
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The staff of this hotel is the best. The first thing that they helped us with was early check-in at about 4 in the morning and provided us with all the 3 rooms. No other hotel was ready to provide that. The rooms of this hotel are clean and the bed is very comfortable. The staff made the stay more comfortable for us. The location is also in the city with many restaurants around it.
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Response from TreeboHotels, Guest Relations Manager at Treebo Trip Swiss Garden
Responded Mar 28, 2019
Dear Guest, Thank you for choosing to stay with us and for sharing your feedback. We are glad that you enjoyed your stay with us. At Treebo, it is our top priority to provide a delightful experience to our guests. Your kind words will definitely encourage and motivate us as we strive towards doing so. We really enjoyed hosting you. Thank you very much and we look forward to having you back soon. Best Wishes, Abhishek, Treebo Hotels
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I stayed in the hotel on two occasions one in Dec 2018 and other on 28th jan 2019.During the second stay they increased the tariff and reduced some basic amenities like coffee/ tea maker in rooms. Also the hot water availability in bath rooms are for limited periods only both of which not justifiable at any cost. The building is an old property and hence its own limitations. The break fast is quite useless. The only plus point is the staff at reception and room attendentats excellent. They are trying their best to alleviate the difficulties of people who are taking roo there.
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Response from TreeboHotels, Guest Relations Manager at Treebo Trip Swiss Garden
Responded Mar 28, 2019
Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. Thank you for appreciating our staff. We have noted the issues highlighted by you and will definitely work towards addressing the same. We hope to have further opportunities to serve you better. Best Wishes, Abhishek, Treebo Hotels
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I stayed their at 16/2/19.. Room no 105 TV is not working ..Three times complainted, bathroom tiles are old.. staff are good.. Parking area is poor.. Breakfast is awesome. . Very tasty....Hot water available only 3hour in morning and evening
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Response from TreeboHotels, Guest Relations Manager at Treebo Trip Swiss Garden
Responded Mar 1, 2019
Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. Thank you for appreciating our staff and breakfast. We have noted the issues highlighted by you and will definitely work towards addressing the same. We hope to have further opportunities to serve you better. Best Wishes, Abhishek, Treebo Hotels
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PRICE RANGE
$23 - $60 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Swiss Garden
LOCATION
IndiaKeralaIdukki DistrictMunnar
NUMBER OF ROOMS
16
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