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Sofitel Kia Ora Moorea Beach Resort

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Bp 28, Maharepa 98728 French Polynesia
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Traveler (5043)
Room & Suite (1138)
Pool & Beach (852)

About

#1 of 5 hotels in Maharepa
Location
Cleanliness
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Travelers' Choice
Sofitel Moorea Ia Ora Beach Resort is located on the North-East Coast of the island, just 5 minutes away from Temae airport, Vaiare ferries docks, the 18 holes international golf course designed by Jack Nicklaus®. This landmark hotel is built on the longest and most beautiful white sand beach of the island, within a protected marine area maintained by the CRIOBE®.From this hotel, guests have a unique panoramic view on the lagoon and the island of Tahiti. The hotel offers a wide range of accommodation with a total of 113 Luxury Bungalows located in the gardens, directly on the beach or over the water. Sofitel Moorea Ia Ora has the only Luxury Beach Bungalows on Moorea that have unobstructed views of the island of Tahiti, located directly on the beach. Historically, this hotel is the first of the island that built bungalows over the water. Sofitel Moorea Ia Ora has now the largest Luxury Overwater Bungalows in Moorea (83 sq. meters).Sofitel Moorea Ia Ora also features 1 Luxury Villa with 2 bedrooms (150 sq.meters). It has 2 bathrooms, 1 lounge, 1 deck and 1 outdoor jacuzzi®, with a direct access into the lagoon and panoramic views of the island of Tahiti.Dine in Polynesian authenticity at the Pure restaurant with outdoor terrace dining offering complimentary and traditional dance shows every night or choose the barefoot elegance of K restaurant, gourmet dining, feet in the sand experience, with a unique dance show.For light snacks and exotic cocktails or premium alcohols while admiring the view, try the Vue bar overlooking the infinity pool, the lagoon and Tahiti with weekly live concerts. For light snacks and exotic cocktails during a farniente day on the beach, only steps away from the lagoon, try the Beach bar.
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness / spa locker rooms
Free breakfast
Beach
Bicycle rental
Taxi service
Secured parking
Public wifi
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Poolside bar
Canoeing
Diving
Entertainment staff
Banquet room
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
First aid kit
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Housekeeping
Private balcony
Minibar
Cable / satellite TV
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Electric kettle
Flatscreen TV
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Bay View
Languages Spoken
English, French, Spanish, Italian
3,861Reviews221Q+A100Room tips
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Martha B wrote a review Mar 2021
2 contributions
The Sofitel Kia Ora was clean and beautiful and completely exceeded our expectations. The staff was incredibly friendly and willing to help with anything we needed. We were upgraded to overwater bungalows when we arrived, which made the experience even better! The beach at this resort is gorgeous and the water was calm, which made it easy to relax and snorkel in the lagoon. From the beach there is a beautiful view of Tahiti and there are tons of coral gardens right in the lagoon that make for great snorkeling. Staff was very friendly and the activities desk was great – they had tons of gear (snorkels, paddle boards, kayaks) that were free for us to use. We booked through Venture Tahiti and we are very likely to return to this resort again the next time we travel to French Polynesia.
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Date of stay: February 2021
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Response from Stéphane SOGLIUZZO, General Manager at Sofitel Kia Ora Moorea Beach Resort
Responded 2 weeks ago
Dear Martha, Thank you for taking the time to share your feedback with us. We are delighted to read that you enjoyed your stay with us in our Overwater Bungalow and we are pleased to receive your compliments on the cleanliness, the staff and the activity desk. We will share your appreciation with our team. Your satisfaction is the best reward for our staff who works day after day to offer the best experience to our guests. We appreciate you sharing your feedback and we are glad to have exceeded your expectations. We hope to welcome you again very soon, Yours faithfully Stéphane SOGLIUZZO General Manager Sofitel Kia Ora Moorea Beach Resort
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Lindsay1188 wrote a review Jan 2021
Redondo Beach, California23 contributions3 helpful votes
Wow, what a perfect place to stain the over water bungalows! One of the best reefs on the island right off your balcony was so great! Loved the glass look out in the room and the outdoor shower was amazing to have the you got out of the ocean!
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Date of stay: January 2021
1 Helpful vote
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Christine H wrote a review Jan 2021
Fort Lauderdale, Florida6 contributions5 helpful votes
Positives- Lovely property, beautiful beach, snorkeling is excellent, crystal clear water. Friendly staff for most part. Negatives- there is only 1 restaurant open(website does not reflect this). Breakfast,lunch, dinner is at same location. Menu is ok but not inspiring by any stretch. Breakfast is bad- no other word. Service is horrible! Staff have no idea about service or how to manage in an efficient manor. Waited 40 minutes for coffee, juice and water to come at breakfast. I got up twice to ask for coffee. Food showed up and we still had absolutely nothing to drink after 40 minutes. Food served that morning was cold, old, and mine was pretty much uneatable. This was day 1. Breakfast continued to be about the same for the next 2 days. We learned to order less food and order 4 coffees at the same time for 2 of us because it took so long. Bought milk to made our first coffee in the room with the Nespresso.We got up to ask for things on a regular basis. If you wait for staff you’ll be there for 2 hours... We complained to front desk twice and they said they would talk to service manager... Lunches were better food but service is very inconsistent. They always forget something or add something you didn’t order. We learned to go an hour before we actually wanted to eat- Dinner is the same. Pretty much same menu as lunch but more money for the same items. Average. On the 3rd day we decided we needed to go out for dinner as we couldn’t do the restaurant or menu again- good choice. Our room was slightly disappointing- ocean view was facing into water bungalows so we really didn’t have much of a view unless we turned our patio chairs, table to the side. Room was very dark. The last evening at 2:00am our power went off ( no AC) and we needed to move rooms at 2:30am- they handled this well all considering, but we never found out what the reason was for this. They compensated us by giving a late checkout the next day, until 4-5pm. Great, but you can pay $50 for this with no issue. What if we had a flight to catch early in the day. Overall, for the price, the restaurant service is really poor and you have no options. Staff are very nice, friendly, just poorly trained with service. Website needs to reflect that 1 of the 2 restaurants is closed. The more upscale gourmet one at that. We would consider returning, if another dining option was available and we were more inclined to dine out for meals. We wanted to totally relax and make use of property this time around so unfortunately it fell short for us.
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Date of stay: December 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Stéphane SOGLIUZZO, General Manager at Sofitel Kia Ora Moorea Beach Resort
Responded Jan 8, 2021
Dear Mr. & Mrs Hodgson, Thank you for taking the time to share with us your experience at the Sofitel Kia Ora Moorea Beach Resort. We are sorry to read that your experience did not meet your expectations and please accept our sincere apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to improve our service and prevent future occurrence. The actual sanitary situation obliged us to reorganize our service and we know that we still have some points to improve. Regarding the power failure, it was a serious electrical issue, we were only able to solve the next day. This is the reason why we proposed you to move to another room and offered you a late check out, which seemed to please you at that time After having checked on our website, we can confirm you that all information on our web site (https://www.sofitel-moorea-kiaora.com/dining/k/) , specifically regarding our ‘K’ restaurant are up to date; however we will have a look at other e-communication platforms. We thank you for bringing this matter to our attention. We appreciate sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stéphane SOGLIUZZO General Manager Sofitel Kia Ora Moorea Beach Resort
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Globalnomad wrote a review Dec 2020
Zurich, Switzerland85 contributions31 helpful votes
+1
This is a lovely hotel with a great location at Temae beach, facing Tahiti. I stayed in a garden view bungalow (no. 501) overlooking an attractively landscaped pond with the restaurant and pool a little beyond. The hotel staff was consistently courteous and genuinely kind. The receptionists (and Naomi in particular) were extremely helpful and the servers in the restaurant and bar were constantly trying to pamper me. The grounds are beautiful and the hotel has a long sandy beach. There are a few areas in which I feel the hotel could be better: (i) Both the bedside tables were chipped. I would not expect this at a hotel at this price level. (ii) Dinners were hit and miss. Several dishes were underwhelming. I had better food at Rudy’s in Moorea, the Intercontinental in Tahiti and at the Mahana Hotel in Huahine. Breakfast too was similarly inconsistent - some things were good, while others were just ordinary. (iii) On two days, my room was not serviced until 3-4 p.m. and I had to ask the receptionist to call the housekeeping staff to follow up. (iv) It’s a real pity that there’s no hotel gym at a five star property - and no, I don’t want to run outside in the rain or the humidity as one of the staff members suggested as an alternative. (v) Being used to Sofitel’s wonderful MyBed concept in Europe, I was a bit surprised that the bed and the pillows were not as soft as the ones I am used to in Europe. I could be wrong, but the bed and the pillows were less comfortable than at other Sofitel properties. All in all, these are small criticisms. None of this has stopped me from booking another stay at the hotel in January 2021.
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Date of stay: December 2020Trip type: Traveled solo
2 Helpful votes
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Response from Stéphane SOGLIUZZO, General Manager at Sofitel Kia Ora Moorea Beach Resort
Responded Jan 4, 2021
Dear Mr. Karani, We thank you for sharing your experience after your stay at Sofitel Moorea. We are happy to read that you enjoyed your stay, moreover, we will share your comments with our staff in order to improve our services. As for the bedding, we comply with the Sofitel standard and we are sorry that you did not find them as comfortable as the others. We are delighted to welcome you again, Best wishes, Stephane SOGLIUZZO General Manager Sofitel Kia Ora Moorea Beach Resort
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kutzsche wrote a review Nov 2020
San Jose, CA17 contributions41 helpful votes
We spend 5 nights in a luxury overwater bungalow and loved our stay. The property is gorgeous, service is friendly and the views and snorkeling are amazing. We are a family of 4 and the hotel prepared everything ahead of time and added an extra rollaway bed. Food is expensive but the quality was good. Breakfast was always great, excellent quality and good service. One small thing to improve would be the service at the Pure/Vue restaurant at night time. Always seemed rather slow. Not a big deal though.
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Date of stay: November 2020
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PRICE RANGE
$296 - $679 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel moorea ia ora beach hotel maharepa, sofitel moorea beach resort, sofitel maharepa, maharepa sofitel
LOCATION
French PolynesiaSociety IslandsMooreaMaharepa
NUMBER OF ROOMS
112
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Frequently Asked Questions about Sofitel Kia Ora Moorea Beach Resort
Which popular attractions are close to Sofitel Kia Ora Moorea Beach Resort?
Nearby attractions include Ron Hall Pearls (3.6 miles), Eva Perles Pearl Buying (3.2 miles), and Have a Nice Pearl (2.9 miles).
What are some of the property amenities at Sofitel Kia Ora Moorea Beach Resort?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Sofitel Kia Ora Moorea Beach Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Kia Ora Moorea Beach Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Sofitel Kia Ora Moorea Beach Resort?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Sofitel Kia Ora Moorea Beach Resort?
Conveniently located restaurants include Fare La Canadienne, Allo Pizza, and Rudy's.
Are there opportunities to exercise at Sofitel Kia Ora Moorea Beach Resort?
Yes, guests have access to a pool and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at Sofitel Kia Ora Moorea Beach Resort?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Sofitel Kia Ora Moorea Beach Resort?
The staff speaks multiple languages, including English, Spanish, French, and Italian.
Are there any historical sites close to Sofitel Kia Ora Moorea Beach Resort?
Many travelers enjoy visiting Tiki Village Cultural Center (9.5 miles).
Does Sofitel Kia Ora Moorea Beach Resort have any great views?
Yes, guests often enjoy the ocean view available here.