We finally got to go to this absolutely amazing hotel after 3 cancellations due to covid and to say it was worth the wait is an understatement. From the moment we walked through the front door to the day we left we were treated with exceptional services. The staff each and every one of them were so hard working, so polite and engaged in conversation with us all the time, they made us feel like family. The food was out of this world and probably some of the best I have ever eaten in my 60 years. The rooms, cleanliness and decor was stunning. The entertainment was second to none., always something going on. No hassle around the pool with trips or from the entertainment team if you didn't want anything then fine they just left you alone or had some lovely banter or chat just because they wanted to be friendly. Rixos has given me so many amazing memories over this holiday and I cannot wait to come back to the hotel and make many more. RIXOS SHARM you and your employees are exceptional. If anyone does have a problems however small please go and speak to the managers or guest relations who are always at the front dest 24/7 and they will do there upmost to help you whatever the issue might be.they work really hard trying to make sure everyone is happy😁.…
The Hotel expectations was good But the reality was perfect They have a nice crew which are going to help you all the time with a smile on their faces, they didn’t complain if you asked them about anything for a million time The food OMG it was the best!!!! U will find whatever you want 😍😍 There’s a small comment (the hotel is in an Arabic country but most of the instructions were in English and other languages but not the Arabic language, even though I’m not bad in English but this made me feel sad 😞 because we are stronger when we use our main language in the first place). The other comment is how can I reserve another hotel after I tried the best one 😅🥲 I will definitely feel the difference between RIXOS and other hotels because RIXOS is the best.
Everything was perfect: staff, food, entertainment; the resort is incredibly well maintained. Special thanks to Mr El Gammal, the front office manager who upgraded our room from Deluxe to Junior Suite. He is very busy but always he takes time to chat and be available for guests. Thanks to Mr Ramadan, the Asian restaurant’s manager who was so nice with all the guests. Thanks to Mr Hassan from the Palm restaurant who took care of us every morning and always with a smile
A well needed break after a tough couple of years. Great weather (of course) and great facilities in Rixos! A special shout out to Tereza for her persistent, but ultimately fruitless, efforts to get me to play volleyball ;) Will definitely be back!
An amazing hotel. The restaurant’s are all spectacular, serving Brazilian, Indian, Turkish, Chinese, sushi, Italian, seafood, bbq food. There is also a buffet restaurant with orotund 600 different dishes to choose from, Seven swimming pools Full evening entertainment All the staff are extremely polite and helpful. A special thanks to Kelly Walmsley and Mr Alaa for always making our stay perfect We have just returned from our sixteen visit to the Rixos with many more planned Highly recommended
We have just returned from 2 fantastic weeks at this hotel. Check-in was fast and efficient then on to golf cart to be taken to our huge junior suite. From day one the staff went out of their way to make our holiday wonderful . They wont let you lift a finger even cleaning my wife's glasses at pool side 3 times a day. service in restaurants is excellent and food in main buffet is very nice and if you believe the sign 300 dishes to choose from. a la carte restaurants can be difficult to book but guest relations will help out and get you in. We only tried 4 Italian, Brazilian Turkish and barbeque all very good but Turkish wins first prize. only negative was evening entertainment, we felt it could do with a bit more variety as all shows were similar "different music and costumes " but still just a group of people dancing and doing acrobatics (just my opinion) Fantastic hotel and we will be back soon.…
It was our first visit to this hotel. From when we arrived to when we left I can honestly say I would recommend this hotel every time. The food at Al a carte restaurants was 5*. Our favourites were the Italian,Turkish and the Indian. The food at the main restaurant for breakfast, lunch and dinner was of a high quality and had a huge variety. The entertainment was great. The staff were all very helpful and pleasant 👍 I would like to say a special thank you to Mahmoud Shahin from guest relations who was extremely helpful and made our stay very enjoyable.
I was 6 Times before în Egypt but this is by far the best hotel.The food is great în main buffet and the a la carte are great to.International dinks(bacardi, jack,smirnoff etc) and great cocktails.The new concept "adult friendly" is realy nice.You have live club DJ every day at the beach and party every night with DJ and band(like real clubbing not some boring stuff).if you dont like loud music you can find a quaiet spot. WIFI is great.works fine everywhere.Staff is great.You can't ask for more.
Just had 10 days in this lovely resort. The gardens are immaculate and all the staff so helpful. We had a room in block 3 which although furthest from the front is quiet. The room was huge if possibly a little dated (they seem to be updating some of the rooms in this block at the moment). There was initially a problem with the shower head which they fixed immediately likewise the air conditioning. Perhaps these things should have been checked out before be were booked in though. The food in the main restaurant is amazing there is so much choice (they claimed 600 dishes). We always sat in the outside area and our waiters, Mohamed (a version of Manuel on speed) and Achmit(?) were friendly and fun. We preferred the main restaurant to the speciality restaurants as there was more variety and you can eat as much or importantly after a few days as little as you want. We did try three of the speciality restaurants:- 1. Asian - food bland and service hectic 2.Salt - nice seafood ( but you can get loads of seafood in the main restaurant) 3. Brazilian - quite nice It is true what you read in reports to book a speciality restaurant at a sensible time you need to book at midnight for day after next. There are basically two big swimming pools, the lagoon pool has music playing which we actually found more relaxing than the other pool where people are talking. The sun beds on the beach are very popular but I can not remember anywhere it telling you the you can not actually swim off the beach, the water behind the reef is only about 400mm deep at high tide. The jetty goes out to the edge of reef so that you can snorkel in a small buoyed off area. The afternoon I tried it there were plenty of fish to see but quite a strong current. Evening entertainment was enjoyable but the band was very repetitive. The gymnasts are amazing. DJs after show are good but it is the same type of techno music every night. Finally this is the first all inclusive resort we have been too where they serve genuine alcohol in the drinks, with international named brands available. They also are quick to serve and ply you with drink unlike some places. The Sparkling wine (Prosecco style) was very popular.…
This literally was everything and more for our holiday in November last year. Insane customer service, the most friendly staff who become part of your holiday experience. I injured myself sleep walking and the hotel staff couldn’t do enough for me. From getting me to the hospital, to the ongoing care of me for the rest of my stay. Including personalised buggy rides, walking aids, special help around the site and a room change. Highly recommend to everyone! We didn’t even get to explore the sister hotel but will do when we are back! I can’t wait to come again to feel like royalty. Sushi restaurant is insane! Turkish restaurant is beautiful! In fact there wasn’t one bad thing to say, apart from, I didn’t want to come home!