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Mansion Santa Isabella

Veloz 28-48 entre Carabobo y Magdalena Davalos | 2 Blocks From Train Station, Riobamba R, Ecuador
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1 room 1 adult
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160 Reviews from our TripAdvisor Community

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Yellowknife, Canada
Level Contributor
42 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We enjoyed our one night stay, the room was big and clean, the bed was comfortable, there was no air conditioning but we had a small veranda and with the door open the temperature was comfortable. It has newer construction without losing it's charm.The staff are very friendly and helpful. I have no problem recommending this hotel to anyone.

Helpful?
Thank patkat24
Eindhoven, The Netherlands
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in the recently added new wing. They have done a great job in keeping the historic atmosphere. The designs in the hotel are beautiful . Our room was spacious with the best bed we had in Ecuador so far. The staff was very helpful. We enjoyed the buffet breakfast. The Mansion is well located in the centre of... More 

Helpful?
Thank Gert_NL
Missoula, Montana
Level Contributor
60 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Very pleasant hotel, great beds, beautiful bathroom with large shower. Attractive lobby. Small restaurant with good food and somewhat inconsistent service. I was sick one day while we were here, and the staff checked on me a couple times to make sure I was okay. Not important to most people, but we had a blast watching Kansas City win the... More 

Helpful?
Thank MTnative46
Swindon, United Kingdom
Level Contributor
131 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I really liked this hotel, the main building is a restored old house and although the rooms are slightly smaller (than the new build extension) have more character which made my stay all the better for it. The staff were all really good with a welcoming smile and happy to help whatever the question (about the hotel or other local... More 

Helpful?
Thank Jay H
Brighton, Colorado, United States
Level Contributor
64 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 28, 2015

We arrived shortly before dusk, dropped off by one tour guide, to be picked up the next morning by another guide. The weekend manager met us and quickly checked us in. He asked when he could have dinner ready for us, and showed us to our room. This hotel is undergoing an amazing renovation or restoration, and it is a... More 

Helpful?
Thank Donna H
Cologny, Switzerland
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed October 26, 2015

I only stay one night, the room was nicely furnished and the food in the restaurant was great.The staff answers accuratly all our requests.I do not know the other places but I would say that Mnsion Isabella is the place to stay in Riobamba.

Helpful?
Thank PowlyGE
Sao Paulo, SP
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed September 7, 2015 via mobile

Mansion Santa Isabela is a totally renovated old house. Decoration and furniture are quite singular and, from my perspective, of wonderful taste. People are very kind and interested. If you intend to visit Equador, try to spend time in Riobamba. No doubt Mansion Santa Isabella is the best place for your stay. Enjoy!

Helpful?
Thank Marcello S
Kearny, New Jersey
1 review
5 of 5 stars Reviewed September 4, 2015 via mobile

Stayed here with family in August for a week, very clean and beautiful hotel. Kenneth at the front desk was so nice to us and helped us with lots of different things. The entire staff there was gracious and welcoming. The food there was also very good, the dinner menu as well as the juices were delicious. WiFi was also... More 

Helpful?
Thank markf874
Vancouver, Canada
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed August 11, 2015

We stayed here the day before our trek in the Andes. Great hotel. Very clean and beautiful. Very friendly and helpful staff as well. They kept our bags for our guide to pick up and everything. I will stay here again if I had to.

Helpful?
Thank clement372013
Toronto, Canada
Level Contributor
176 reviews
135 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
3 of 5 stars Reviewed August 3, 2015

We stayed 2 nights in this hotel. First when we arrived, they had construction in the building with people working and lessening to loud music until 6pm. Our room was very nice. But except the bed, there were no furniture. No chair, no desk, nowhere to hang clothes. Everything went on the floor.... The jackets, the laptops... Etc... Then the... More 

Helpful?
Thank EricMToronto
MansionSantaIsabella, Gerente at Mansion Santa Isabella, responded to this review

Thank you for your review and for pointing out a couple of problems. We have been opening 14 new rooms over the past few months and the problems refered to are a result of that. All the new rooms now have beautiful pine closets, tables and chairs. We have fixed the internet problem so that there is internet in all... More 

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