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Hacienda Cusin

Calle Chiriboga San Pablo Del Lago, Otavalo 123 Ecuador
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveler (622)
Room & Suite (84)
Dining (42)
Travel safe during COVID-19
A note from Hacienda Cusin
Updated 06/08/20


#1 of 46 B&Bs / Inns in Otavalo
Travelers' Choice
Hotel. A restored, 400 year-old hacienda with antiques and fine artisan craft furnishings, Andean textiles, art, several acres of landscaped gardens, 2 restaurants, picnic areas - organic food from large vegetable gardens. Wi-Fi. ACTIVITIES: squash, basketball, stables - horseback riding, mountain and valley walking, mountain biking, games rooms - pingpong, pool, darts, library, 2 meeting rooms. 38 Staff. Within 20 minutes of Otavalo's markets and artisan villages. '400 years of welcome and evolution in the Ecuadorian sierra'
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Full view
Property amenities
Free parking
Free internet
Free breakfast
Bicycle rental
Bicycles available
Books, DVDs, music for children
Children Activities (Kid / Family Friendly)
Conference facilities
Public wifi
Bar / lounge
Breakfast in the room
Game room
Horseback riding
Table tennis
Walking tours
Board games / puzzles
Kids' outdoor play equipment
Highchairs available
Banquet room
Meeting rooms
BBQ facilities
Baggage storage
Gift shop
Non-smoking hotel
Picnic area
Laundry service
Ironing service
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Room features
Interconnected rooms available
Private balcony
Seating area
Walk-in shower
Bath / shower
Bottled water
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Family rooms
Good to know
Hidden Gem
Languages Spoken
English, Spanish
662Reviews6Q+A100Room tips
Traveler rating
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Popular mentions
brabb wrote a review Jun 2019
Barnard Castle, United Kingdom349 contributions95 helpful votes
Decent rooms. Our room (No 2) had a comfortable bed, shower was just OK. Restaurant generally very good although with a couple of lapses. Plenty of choice for drinks, although on the expensive side. Staff friendly and generally very good. Wifi (reasonably fast) only in certain areas. The place itself is worth a half day just to explore and the ladies on reception can arrange tours or give advice on where to go (the Saturday market in Otavalo is a 'must see', much better than the usual tourist oriented affairs) Overall, a little out of the ordinary and that makes it worth a stay.
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Date of stay: February 2019
Response from haciendacusin, Guest Relations Manager at Hacienda Cusin
Responded Aug 28, 2019
Thank you for expressing your opinion. Guest-room Sierra 2 has had a new pine floor installed, doors to a small private terrace and a re-landscaped garden. Photographs of such changes will shortly be posted. Wi-fi in such a historic and extensive property is constantly being upgraded. Return and experience the changes!
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Alan B wrote a review Jun 2019
Alexandria, Virginia82 contributions6 helpful votes
We found this on trip advisor and this was a family vacation with 5 people and 2 rooms. The property is massive and much to see on its own. We stayed 2 nights and loved the people, the rooms, and the property. It is an easy walk into a small town of San Pablo. The rooms are spacious and the ones we stayed in had fireplaces. They cm in every night and light the fireplace for you. They had a bar and a sitting are with craft beer from Ecuador. The restaurant was excellent. They are also dogs on the property who are friendly as well as horses and Llamas. I have attached several pictures of the property. They also have a pool and ping pong tables in the game room.
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Date of stay: June 2019
Response from haciendacusin, Guest Relations Manager at Hacienda Cusin
Responded Aug 28, 2019
Thank you for such a detailed, appreciative review; so informative for future guests and inspiring for Hacienda Cusin's staff. Regresa pronto!
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Brenda C wrote a review Jun 2019
United Kingdom211 contributions71 helpful votes
We stayed in Hacienda to visit Otavalo and had an amazing experience. The bedrooms, public rooms and open corridors are decorated with antique furniture, tapestries and paintings. The courtyards and gardens are tastefully laid out. Everywhere was a picture of elegance and harmony. The open fires in the dining room and lounge were welcoming. Lunches and dinners were excellent. Staff were all friendly and professional. Highly recommended!
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Date of stay: May 2019
Response from haciendacusin, Guest Relations Manager at Hacienda Cusin
Responded Aug 28, 2019
Thank you for such a detailed and appreciative review, so inspiring for hard-working La Familia de Hacienda Cusin. Regresa pronto!
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creagh5 wrote a review May 2019
binghamton ny219 contributions78 helpful votes
The Hacienda Cusin is a beautiful property. We stayed 2 nights and by pure luck, we were the only overnight guests. So, we essentially had the entire hacienda to ourselves. All the staff working there could not be more courteous. The grounds are wonderful to wander around and the rooms are quaint and well decorated. We ate all of our meals at the restaurant and each was well prepared and tasty. If you have the opportunity to visit this part of the world, a stay at the Hacienda Cusin will certainly be memorable.
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Date of stay: April 2019
Response from haciendacusin, Guest Relations Manager at Hacienda Cusin
Responded May 18, 2019
Thank you for such an appreciative review! La Familia will be inspired by such words. Cusin's complex, even when fully occupied, is to provide with such privacy. Thank you for your recommendation. Regresa pronto!
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Sonia323 wrote a review May 2019
St. Albans, United Kingdom4 contributions
We stayed here for a couple of nights after a Galapagos Cruise - easy transfer from the airport and perfect destination to see a bit of real Ecuador .Lovely and quirky in its decor and with beautiful gardens and well located - definitely recommend. We had 2 days guiding by Christian Palomeque who was the best guide by a long way from our entire trip. He took us to Otavalo and its market and the various handicraft villages on our first fascinating day . On our second day we visited further into the country side , with views of the Andes, volcanic craters , a waterfall and gorgeous hikes. He was was warm and friendly with good English and can be contacted on c.palomeque@hotmail.com / 0997112662 . It was perfect end to a lovely trip.
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Date of stay: April 2019
Response from haciendacusin, Guest Relations Manager at Hacienda Cusin
Responded May 18, 2019
Thank you for such appreciation, especially, 'lovely and quirky', and your guidance. How fortunate we are to have Christian as a guide! Regresa pronto!
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$134 - $195 (Based on Average Rates for a Standard Room)
hacienda cusin hotel otavalo
EcuadorImbabura ProvinceOtavalo
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