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Hacienda Cusin

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Calle Chiriboga San Pablo Del Lago, Otavalo 123 Ecuador
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Traveler (585)
Room & Suite (79)
Dining (40)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Hotel. A restored, 400 year-old hacienda with antiques and fine artisan craft furnishings, Andean textiles, art, several acres of landscaped gardens, 2 restaurants, picnic areas - organic food from large vegetable gardens. Wi-Fi. ACTIVITIES: squash, basketball, stables - horseback riding, mountain and valley walking, mountain biking, games rooms - pingpong, pool, darts, library, 2 meeting rooms. 38 Staff. Within 20 minutes of Otavalo's markets and artisan villages. '400 years of welcome and evolution in the Ecuadorian sierra'
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Property amenities
Free parking
Free internet
Free breakfast
Bicycle rental
Game room
Children Activities (Kid / Family Friendly)
Conference facilities
Banquet room
Public wifi
Internet
Bar / lounge
Restaurant
Breakfast in the room
Hiking
Horseback riding
Squash
Billiards
Darts
Table tennis
Meeting rooms
Fax / photocopying
Massage
BBQ facilities
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Laundry service
Ironing service
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Room features
Desk
Fireplace
Safe
Seating area
Telephone
Wake-up service / alarm clock
Bath / shower
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Hidden Gem
Charming
Languages Spoken
Spanish
Hotel links
Visit hotel website
642Reviews6Q+A100Room tips
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Popular mentions
My family was absolutely blown away by Hacienda Cusin. When you step onto the property, you immediately feel transported into 16th century Ecuador (with all of the necessities of modern day, of course!). The decoration is superb -- turquoises, reds, and beautiful murals line the walls of the Hacienda. The property itself is spectacular-- there are stunning gardens and a horse stable. We came with a family of four, and the property kept us busy during the day. We had a lovely conversation with the owner, who took over the monastery in the 80s and has completely transformed it into the stunning hacienda. The service at the hotel exceeded all expectations. They have special touches such as putting a hot water bottle in each bed every night to keep it warm. There is also a library
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Response from haciendacusin, Public Relations Manager at Hacienda Cusin
Responded May 4, 2017
WHAT a wonderful, gratifying and understanding review of your visit for La Familia de Cusin to receive! It is so good that you had the time, and curiosity, to explore such a complex place. GRACIAS! Regresa pronto!
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Stayed for two nights in September. Restored but rustic rooms are charming. Excellent food. Llamas, horseback riding, ping pong table, movies and lots of fun things to do. Excellent service. Pretty exclusive clientele--we met the US and Canadian ambassadors who were having tea by a roaring fire in the common area! They were wonderful!!
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Response from casamolina, Guest Relations Manager at Hacienda Cusin
Responded Dec 23, 2016
What a pleasure to read your review! Thank you so much for enjoying and appreciating the many aspects of Cusin, and for taking the time to do so. You gave such joy to the hardworking staff. Regresa pronto!
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I spent four nights at Cusin and was totally enthralled by its antique charm. The Hacienda has been painstakingly restored and is decorated with beautiful Andean textiles and artwork. The food is some of the best I sampled in six weeks of travelling through Ecuador and the gardens are a delight. There are plenty of activities to choose from but I particularly enjoyed the horse riding through stunning valleys. However, it is the people which really make this beautiful Hacienda special - the staff are charming and nothing is too much trouble, and I hope that the owner and I started a friendship which will continue for many years. This really is THE place to stay North of Quito - you will not want to leave.
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Response from casamolina, Guest Relations Manager at Hacienda Cusin
Responded Dec 23, 2016
Thank you for SUCH an appreciative, helpful and understanding review of your stay with La Familia de Cusin. The Cusin complex takes time to digest and you certainly did so. If there was a tripadvisor hotel guest review for the staff to compose, they would have awarded you 5 stars. The owner, an art, Andean textiles and gardening aficionado, who reflects your wish, would have canonized you. Regresa pronto, and for many years!
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Beautifully done gardens with wonderful common areas to spend time by the fire. Meals were fine, though definitely not the best we had in Ecuador. Friendly service on our quick overnight during a 3-day horse trek (with Ride Andes - see separate review for more on our awesome experience)!
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Response from casamolina, Guest Relations Manager at Hacienda Cusin
Responded Dec 23, 2016
Thank you for taking such time to write such an appreciative review. Horseback riding is one of the finest ways to explore such a remarkable countryside, particularly with Ride Andes.
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I have just returned from a16-day stay at Hacienda Cusin and can't say enough in praise of the professionalism, kindness and generosity of the large staff. I have never experienced such excellent service, or such nice people. With typical Ecuadorian warmth and hospitality, every member of the staff, from gardener, housekeeper, and waiter to the office and reception desk staff, greeted me every day with cheerful friendliness and provided consistently excellent service and fabulous food, a great deal of which is harvested from their extensive organic gardens. You can read about the history of the hacienda and grounds, for 400 years until the last century a part of one family's large estate, on the website, but the photos don't do justice to the beauty of the gardens or the
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Response from casamolina, Guest Relations Manager at Hacienda Cusin
Responded Dec 23, 2016
Thank you, thank you for such a remarkable, detailed, personal and sincere review. All the staff are thrilled and energized by the memories of your stay and your opinion of it. How can you not return?
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PRICE RANGE
$134 - $159 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hacienda cusin hotel otavalo
LOCATION
EcuadorImbabura ProvinceOtavalo
NUMBER OF ROOMS
42
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Frequently Asked Questions about Hacienda Cusin
Which popular attractions are close to Hacienda Cusin?
Nearby attractions include Condor Park (4.7 miles), Cascada de Peguche (4.8 miles), and Tahuantinsuyo Weaving Workshop (4.7 miles).
What are some of the property amenities at Hacienda Cusin?
Some of the more popular amenities offered include free breakfast, an on-site restaurant, and a lounge.
Which room amenities are available at Hacienda Cusin?
Top room amenities include a desk, a fireplace, and a seating area.
What food & drink options are available at Hacienda Cusin?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hacienda Cusin?
Yes, free parking is available to guests.
What are some restaurants close to Hacienda Cusin?
Conveniently located restaurants include Puerto Lago, Cabanas del Lago - comedor, and Hacienda Cusin.
Does Hacienda Cusin offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Does Hacienda Cusin have any great views?
Yes, guests often enjoy the park view available here.