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Hacienda Cusin

Travelers' Choice award winner
06/04/2017 06/05/2017
1 room 2 adults 0 children
$120*
$120*
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521 Reviews from our TripAdvisor Community

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Showing 445: English reviews
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Chicago
Reviewed 5 days ago NEW

We stayed at the Hacienda Cusin for a couple of nights on a hiking tour of Northern Ecuador. The hacienda grounds are beautiful and expansive. Our room was very large and decorated in a traditional Spanish style. The overall impression is good, but when you look at details, much is lacking. The stained carpeting needs to be replaced. We were...

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Helpful?
Thank janecois
Paris, France
Reviewed 6 days ago NEW

The Hacienda is a beautifully restored old hacienda with elegant decor and gorgeous gardens. The restaurant is superb. The rooms are charming with fireplaces and nightly hot water bottles. In the area are lovely walks, wonderful views of surrounding volcanoes and delightful markets with crafts of all kinds. I would strongly recommend a stop here along with other explorations, such...

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Thank Ellen B
Kingston, Canada
Reviewed 1 week ago

What a great experience staying in a 17th Century Hacienda and exploring all the period artifacts and artwork, gardens, grounds, birdwatching and discovering the hidden passageway in the monastery! All our expectations were totally met! We had initally requested room #19, but we were notified one week before our arrival date that it was under renovations and we were given...

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Helpful?
Thank pigsgroove
USA
Reviewed 1 week ago

Outside Otavalo lies this beautiful, tranquil, and in many ways luxurious authentic hacienda. Our room was spacious and well appointed, and opened to an garden that welcomed wandering and relaxing at a leisurely pace. The restaurant on site was richly decorated and the food was excellent. We took short walks into the nearby village of San Pedro, and along country...

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Thank Jack B
Lombard, Illinois
Reviewed 1 week ago

I stayed at Hacienda Cusin at the end of a two-week tour of Ecuador. I was quite tired and in need of some rest and relaxation. This was the perfect place! The grounds of the hotel are quiet and their gardens are quite lovely. The thing that really made an impression on me though was that since it is in...

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Thank Beth P
Calif
Reviewed 1 week ago

We spent three nights here relaxing before our Galapagos 2-week cruise. We spent one day touring the area, and two just relaxing. There were very few guests while we were there, so not much was going on. Our room, in the main building was very nice, and kept very clean. This hacienda is not a place for people who want...

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Thank Richard H
Winston Salem, North Carolina
Reviewed 2 weeks ago

Beautiful place. Beautiful country. Beautiful people! This authentic hacienda is outside Octaval ... it's out little world with gorgeous gardens, riding stables, and shot walk to the local village.Wonderful staff and great restaurant!

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Helpful?
Thank KVC666
haciendacusin, Guest Relations Manager at Hacienda Cusin, responded to this review

Thank you for such a glowing, appreciative report, which will give such pleasure to hard-working and joyful La Familia de Hacienda Cusin. Regresa pronto!

Piermont, New York
Reviewed 3 weeks ago

We arrived at the hacienda at night for our two day stay. The area surrounding the Hacienda is sparse to say the least. We were then led to a cottage at the far end of the property. I was really questioning the reviews here on TA, that was until we awoke in the morning. The grounds are fantastic, though the...

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Thank joeyrm7
haciendacusin, Guest Relations Manager at Hacienda Cusin, responded to this review

The early morning sun reveals what the night does not: extensive gardens, a 14,000' mountain, etc. And few garden lights preserve nesting hummingbirds and resting plants. Thank you for your detailed review, and definite recommendation of Cusin for others. Regresa pronto!

Boston
Reviewed 3 weeks ago

Our grandchildren, ages 8 + 10 loved the Hacienda ( so did we). Our room was great, the food was good + the grounds ( including the Monastery + the sables) were gorgeous. There was so much for the kids to do on the grounds ( run around, look at animals, horse back ride, play in the playground, fibpnd the...

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Thank emna3396
haciendacusin, Guest Relations Manager at Hacienda Cusin, responded to this review

Thank you for taking such valuable time to discover so many aspects of the estate and compose such an enthusiastic review. Cusin and El Monasterio is, indeed a children's paradise! I'm sorry that mother goose was so defensive of her goslings but relieved to know that you recovered well. I'm looking forward to eating the goose for dinner! Regresa pronto!

Reviewed March 30, 2017 via mobile

We chilled here for a break after 8 days in the Galapagos and it was the perfect counterpoint. The garden cottages are a delight and the main house, with lounge, dining room, bar was perfect for relaxing. A great location for visiting Otavalo, Tren de la Libertad etc. Just one gripe - a first world problem, my kids would say...

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1Thank J C
haciendacusin, Guest Relations Manager at Hacienda Cusin, responded to this review

Yes, Cusin is a retreat from our hectic and demanding lives. Fortunately, all missed television programs and sports have been recorded and can be viewed in the future, endlessly! Thank you for taking such time to describe and appreciate some of Cusin's facilities.

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free Internet
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hotel. A restored, 400 year-old hacienda with restaurant - organic food, sports facilities - squash, basketball, horseback riding, mountain bikes & games rooms, library, several acres of gardens. 38 Staff. Within 20 minutes of Otavalo's markets. ... more   less 

Additional Information about Hacienda Cusin

Address: Calle Chiriboga | San Pablo Del Lago, Otavalo 123, Ecuador
Location: Ecuador > Imbabura Province > Otavalo
Price Range: $141 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hacienda Cusin 4*
Number of rooms: 42
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Also Known As:
Hacienda Cusin Hotel Otavalo
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Questions & Answers

Here's what travelers have asked, with answers from Hacienda Cusin staff and other travelers.
6 questions
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Windsor, United Kingdom
over a year ago

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Questions? Get answers from Hacienda Cusin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We loved having a fireplace both for warmth and ambience.”
jackbE7042DX, 1 week ago | Read review
“All rooms are unique and beautiful. Very roomy spaces, some with fireplaces and most with sitting areas.”
KVC666, 2 weeks ago | Read review
“Cottages and rooms facing the gardens are preferable.”
831robinb, Feb 11, 2017 | Read review
“Every room is spacious, complete with a fireplace that is lit each evening, & water bottle under the sheets!”
357leeannl, Feb 3, 2017 | Read review
“Suggest renting a cottage, just a small bit more, but worth it! Hot water bottles and fireplaces at night. A special treat.”
Wendy_AA-MI, Jan 25, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
TripAdvisor
$120* /night
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Agoda.com$120
*Disclaimer
Prices are for 1 room, 2 adults
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