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Hacienda Cusin

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502 Reviews from our TripAdvisor Community

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Showing 430: English reviews
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Avon, CT
Reviewed 1 week ago via mobile

If you are looking for a spotless, sleek and modern hotel near Otavalo, don’t stay here. If however, you seek the charm of a 17th century estate with loads of character that has been converted to a place to stay, look no further. My wife and I spent 4 nights at Hacienda Cusin after a 7 night Galapagos cruise and...

Thank Craig B
Geneva, Switzerland
Reviewed 2 weeks ago

Hacienda Cusin was built in 1602 and has been restored and maintained beautifully. There are about 30 rooms, some in the main buildings and some in cottages in the grounds. The gardens are a major part of the attraction, filled with all varieties of trees, palms, flowers and orchids, plus alpacas graze quietly through the day. Fires are lit in...

Thank Robin B
Reviewed 3 weeks ago

Hacienda Cusin is a dream -- few places greet you with a staff family that remembers you, your family, & your friendly… Why even the llamas and hummingbirds call out to you. The rooms are spacious, a fireplace that is lit every evening & a water bottle in your bed! The grounds are filled with landscaped gardens:ornamental and edible -...

Thank Leeann L
Ann Arbor, Michigan
Reviewed 4 weeks ago

We stayed 4 days at the Hacienda Cusin. The place is very elegant, offering both rooms and cottages. The location dates back to 1602, a restored 17th century estate in the Ecuadorian Sierra that remains on beautiful rolling hills and country side where one can ride horses or take a walk in the gardens and sanctuary. It is surrounded by...

Thank Wendy_AA-MI
Castro Valley, California
Reviewed 5 weeks ago

We stayed at the Hacienda Cusin for 4 nights in January 2017. Overall it was a great experience. The compound is hundreds of years old and decorated with interesting art and paintings in line with the overall feel of the place. While on the surface it looks pretty serious, there are lots of funny twists in them. Our room was...

Thank Torsten F
Tel Aviv, Israel
Reviewed January 18, 2017

The place is an old monastery wonderfully decorated. It has a beautiful garden and public rooms such as library. We celebrated there a local ceremony of burning last year characters on 31/12/16 The only problem was the water flow in the bathroom and the fire heating.which did not last the whole night.

Thank estikimchi
new york
Reviewed January 18, 2017 via mobile

I am giving this "hacienda" five stars because it more than exceeded my expectations. The grounds are stunning, the food is flavorful, fresh, many ingredients are from the on premise kitchen garden, and beautifully presented. There is a stable, children's play area, game rooms, (squash, pool, ping pong, and more), basketball court, and other amusements as well as beautifully appointed...

Thank toni s
Havre de Grace, Maryland
Reviewed January 17, 2017

Hacienda Cusin is located in the village of San Pablo a few miles from Otavolo. We stayed there for three nights including New Year's Eve. Separated from the main building by the Hacienda's large vegetable and flower garden, our fairy-tale cottage was cozy and charming, decorated with local artifacts, and we were delighted that the evening chill was eased by...

Thank Carol Z
Reviewed January 13, 2017

The guest rooms at the hacienda are very nicely appointed and the beds were incredibly comfortable. The bathrooms are a bit basic compared to the rest of the property. The food is very good, but the service can be a bit slow in the late morning. The property overall is charming with beautiful gardens, an elegant library, and warm common...

1Thank familyof5Sf
hunterdon county new jersey
Reviewed January 11, 2017

the staff really tried and the hotel was extremely welcoming at 230 am and all the staff went out of there way to provide local drivers answers to questions good daily options..a hidden gem...the local craft market is a dont miss

2Thank colliemagic
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Center with Internet Access
  • Concierge
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hotel. A restored, 400 year-old hacienda with restaurant - organic food, sports facilities - squash, basketball, horseback riding, mountain bikes & games rooms, library, several acres of gardens. 38 Staff. Within 20 minutes of Otavalo's markets. ... more   less 

Additional Information about Hacienda Cusin

Address: Calle Chiriboga | San Pablo Del Lago, Otavalo 123, Ecuador
Location: Ecuador > Imbabura Province > Otavalo
Price Range: $146 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hacienda Cusin 4*
Number of rooms: 42
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Also Known As:
Hacienda Cusin Hotel Otavalo
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Questions & Answers

Here's what travelers have asked, with answers from Hacienda Cusin staff and other travelers.
6 questions
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Windsor, United Kingdom
over a year ago

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Questions? Get answers from Hacienda Cusin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Cottages and rooms facing the gardens are preferable.”
 of 5 bubbles 831robinb, 2 weeks ago | Read review
“Every room is spacious, complete with a fireplace that is lit each evening, & water bottle under the sheets!”
 of 5 bubbles 357leeannl, 3 weeks ago | Read review
“Suggest renting a cottage, just a small bit more, but worth it! Hot water bottles and fireplaces at night. A special treat.”
 of 5 bubbles Wendy_AA-MI, 4 weeks ago | Read review
“ask for a room with a renovated shower”
 of 5 bubbles estikimchi, Jan 18, 2017 | Read review
“Some rooms are in the main building. Some are in the garden, which we were very happy with.”
  • Our
 of 5 bubbles BexhillBill, Jan 10, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question