We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
Calle Chiriboga San Pablo Del Lago, Otavalo 123 Ecuador
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
Lowest prices for your stay
Lock in the lowest price from these sites
Expedia.com$130
Travelocity
Priceline$118
Hotels.com$130
eDreams$118
FindHotel
View all 11 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (659)
Room & Suite (139)
Dining (45)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
A note from Hacienda Cusin
Updated 06/08/20

About

#1 of 48 B&Bs / Inns in Otavalo
Location
4.6
Cleanliness
4.7
Service
4.6
Value
4.4
Travelers' Choice
Hotel. A restored, 400 year-old hacienda with antiques and fine artisan craft furnishings, Andean textiles, art, several acres of landscaped gardens, 2 restaurants, picnic areas - organic food from large vegetable gardens. Wi-Fi. ACTIVITIES: squash, basketball, stables - horseback riding, mountain and valley walking, mountain biking, games rooms - pingpong, pool, darts, library, 2 meeting rooms. 38 Staff. Within 20 minutes of Otavalo's markets and artisan villages. '400 years of welcome and evolution in the Ecuadorian sierra'
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free internet
Free breakfast
Bicycle rental
Bicycles available
Books, DVDs, music for children
Children Activities (Kid / Family Friendly)
Conference facilities
Public wifi
Bar / lounge
Restaurant
Breakfast in the room
Game room
Hiking
Horseback riding
Squash
Billiards
Darts
Patio
Table tennis
Walking tours
Board games / puzzles
Kids' outdoor play equipment
Highchairs available
Banquet room
Meeting rooms
Massage
BBQ facilities
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Picnic area
Laundry service
Ironing service
Show more
Room features
Desk
Fireplace
Interconnected rooms available
Private balcony
Safe
Seating area
Walk-in shower
Bath / shower
Telephone
Bottled water
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
Show more
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Charming
Languages Spoken
English, Spanish
685Reviews6Q+A100Room tips
Traveler rating
  • 512
  • 117
  • 37
  • 11
  • 8
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Chris Castren wrote a review Aug 2022
1 contribution
+1
WOW! The gardens are spectacular. The entire hacienda is picturesque. Enjoyed 2 nights at one of the Garden Cottages, which were clean, cozy, and very unique. The entire staff was extraordinarily friendly and helpful. We were pleasantly surprised to come back to our room after a delicious dinner to find our romantic fireplace lit. I feel obliged to give a special thank you to our guide Cris who showed us around the area for two days. Having lived in the area for quite a while, Cris was extremely knowledgeable about all things Ecuador. He showed us some amazing places to eat, drink, and enjoy the scenery. Cannot recommend Hacienda Cusin enough. We will be back!
Read more
Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Jennifer S wrote a review May 2022
3 contributions
The Hacienda and it's grounds were gorgeous! We loved both the inside and the outside. Inside the decor was elaborate and comfortable. Outside the gardens were lush. Additionally, the Hacienda staff set us up with a wonderful guide, Christian. Christian took us to the weaving workshop, hiking to the waterfall, and to Cotacachi for shopping and some amazing coffee drinks. All together, it was a fabulous 2 days.
Read more
Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
terryk&mikeb wrote a review May 2022
Puebla, Mexico157 contributions117 helpful votes
What a magical place! My husband and I travelled out to Hacienda Cusin to be able to see some of the countryside of Ecuador, and to visit the Otavalo Market - how I wish we had booked a longer stay!! The property is stunning, with gorgeous gardens and beautifully restored buildings from the 1600’s. Yesterday, we were picked up in Quito and brought to the hacienda, then taken on a tour to the Otavalo Market, a leather making town, a hike to a waterfall, and a few other stops by the delightful Christian. Christian is an excellent tour guide, speaks very good English, and enjoys showing you what makes Ecuador special. Do not miss this experience!
Read more
Date of stay: May 2022Trip type: Traveled as a couple
Room Tip: Room 12 is lovely
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
David H wrote a review Apr 2022
46 contributions10 helpful votes
Beautiful accommodation in the lovely countryside surrounding Otavalo. Immaculately kept with friendly, helpful staff and delicious, locally sourced food. One of those places that would have you thinking you would love to return in the future and spend much more time there. Highly recommended.
Read more
Date of stay: March 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Rosemary wrote a review Apr 2022
Costa Rica11 contributions7 helpful votes
We are preparing for our second visit to Hacienda Cusin and bringing another friend! We were delighted on our first visit to Hacienda Cusin, where we were able to chat with the owner, Nick who has created this Oasis in Ecuador with both taste and hospitality. PS: We're not easy to please. We both owned boutique hotels in North and Latin America before retiring first to Costa Rica and then to Cuenca, Ecuador. Hacienda Cusin has become our go-to dream hacienda when we have visitors to our adopted country of Ecuador. Elegance, Old World Charm, Gardens, and Grandeur. The day is only made more special by the roaring wood-burning fire that greets you upon returning from dinner with a cozy, hot water bottle in your bed as the perfect companion for Otavalo's cool, crisp evenings. Amazing Hospitality and Grace! Don't miss this Hacienda while going to Otavalo's marketplace.
Read more
Date of stay: January 2022
Value
Cleanliness
Service
Room Tip: You can't go wrong.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
wadnic wrote a review Apr 2022
Atlanta, Georgia49 contributions23 helpful votes
We are 3 families from different parts of the US who decided to meet up in Ecuador. My friend had stayed here 30 years ago and we thought why not?] It absolutely exceeded our wildest expectations. The first night was quite chilly when we arrived and the joy at getting into our room where a fabulous fire was roaring and hot water bottles were toasting our beds was just remarkable and set the stage for an incredible stay. It is an incredible place with a lot of history. We were lucky to be there when the owner happened to and we thoroughly enjoyed talking to him, getting a tour of the grounds-- it's possible he's lived 50 lives or is the original James Bond; we're still not sure. We had 4 teen girls with us who also loved it; the food is delicious, the wine was great. Our driver Christian who picked us up from the airport was so wonderful we wound up hiring him for multiple tours and guiding us through small local restaurants, hikes, craft shops etc.-- we couldn't say enough good things about him! We've travelled to many countries and stayed in many of places ranging from off the wall, off the beaten path, to 4-stars and this was unlike any placed I've stayed at and we will bask in our memories for quite some time to come. Thank you for helping make our reunion with our friends so great!
Read more
Date of stay: April 2022
Location
Cleanliness
Service
Room Tip: All the rooms are great! Ask for one with a fireplace for sure
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Ruth Green wrote a review Mar 2022
Southampton, United Kingdom4 contributions2 helpful votes
Hacienda Cusin is unique. Beautiful buildings set in wonderful countryside with individual comfortable rooms and delicious home cooked food. We stayed here 2 years ago and escaped as Ecuador shut it's borders because of Covid and arrived home 15th March. At that time of such uncertainty and stress they were incredibly understanding and supportive. As we were able to resume our travelling this February we returned and had the same welcome. The reception team has walks described from the property and there is also so much to see especially by car - villages with specific handicrafts around the area. On both trips we were lucky to have the services of Christian an English speaking guide and taxi driver. 2 years ago we explored the villages and the lakes with his guidance. This year he drove us into the Intag valley to stay at El Refugio in the cloud forest. quite a challenging drive with all the land slides. We would highly recommend Hacienda Cusin and Christian !
Read more
Date of stay: March 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
mrgavin2015 wrote a review Feb 2022
Modesto, California12 contributions4 helpful votes
+1
This is a very charming, very historic hotel with lots of character and romance. The property dates back to 1602. The grounds are beautiful and each and every room is unique and has a lot of antiques and history. The staff is very caring and took a lot of time to show us around. We were there for Valentine’s Day, which given the time of year, COVID and being a Monday was very slow. That didn’t stop them from putting together a beautiful and delicious dinner and breakfast the next day for the small number of us who were staying there. The room was spacious and we really enjoyed the fireplace. You should really plan to spend some time seeing all the parts of the hacienda and monisterio and touring the gardens. We had a very lovely man who showed us around the monasterio and stables, which he was rightfully very proud of. We would love to come back here again, hopefully when it is sunnier to see the volcanoes and when we had more time to stay and explore.
Read more
Date of stay: February 2022Trip type: Traveled as a couple
Room Tip: Wifi is good but only in a few of the common rooms. Put down the phone and focus on the beautiful...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Olivia W wrote a review Jan 2022
1 contribution
I have been many places and stayed in many hotels, hostels and air b and b's, but this was truly an experience unlike any other, because well... I guarantee you there isn't another place in the world like Hacienda Cusín. It's the kind of place where you feel that there are a hundred little spots to sit, reflect and enjoy your beautiful surroundings-- and that you could spend sunrise to sunset just doing that. I can't say enough about the quality of staff at Hacienda Cusín. They are not only extremely hard workers, but they are kind people who genuinely care about this property and want to make sure you enjoy your stay. There is a gentlemen who will light you a fire in your personal fireplace every night, and housekeeping staff who will place a hot water bottle in your bed before you go to sleep. The wait staff are excellent, efficient, and personable. The food is excellent. There is a different fresh-squeezed juice on your table for breakfast each morning, a distinctive tasting menu not only for dinner, but also for lunch every day, and many of the fruits and vegetables on the menu are grown in Hacienda Cusín's 100% organic backyard garden. (Which you can take a walk in and spot what you had for dessert last night!) The wine is very good too- we noticed it came mostly from Chile for whites and Argentina for reds. I went horseback riding and I would definitely recommend to do the Gualaví Valle ride sometime in the afternoon one of the days you're there. It's an excellent way to see the surrounding area of San Pablo del Lago, the eucalyptus trees that grow everywhere around the property, and the gorgeous Valley itself, where the horseback riding instructor actually keeps his own two horses, which free at the base of the valley amongst the agave plants and eucalyptus trees. Daniela and Suzanna at the front desk are extremely supportive and resourceful and will help you get transportation (and guides, if you wish) for nearby destinations such as the famous Otavalo Market. I would recommend going there on a Wednesday or a Saturday if you can as that seems to be when the town has its celebrations and is more lively and happy. All in all, you must stay here. You will learn so much about Ecuador- it's history, it's culture- , feel that you are truly experiencing Ecuador, and have the stay of a lifetime in the process. It was very hard for us to leave. I will absolutely, positively, be back at Hacienda Cusín with more friends and family in the years to come. Thank you for making our time here truly special. Warmly, The Wittenberg Family
Read more
Date of stay: January 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from cesar arcos, General Manager at Hacienda Cusin
Responded Feb 4, 2022
Thank you for such a gracious and helpful review of your stay at Hacienda Cusin and especially that you mentioned devoted staff by name. You made us very proud. Regresa pronto!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nina Sazer O wrote a review Jan 2022
1 contribution
We came here without any expectations and were pleased beyond belief. The grounds, rooms, gardens, murals, food and staff were wonderful. The large rooms have fireplaces that the staff light at night, along with delivery of hot water bottles to warm your bed. The included breakfast offered many choices, as did the lunch and dinner menus. Every room had books and there was also a well supplied library. Our stay was peaceful, refreshing and we will happily return. It's also very close by cab to the famous Otavalo market and Peguche, another nearby town with many local artists and crafts. And if you have the good fortune to run into the owner and his wife, you will enjoy the interesting and witty conversation! I can't recommend it highly enough!!!
Read more
Date of stay: January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from cesar arcos, General Manager at Hacienda Cusin
Responded Feb 4, 2022
What an inspiring review for La Familia de Cusin to have! We are looking forward to your return. Thank you, from the bottom of our hearts.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
PRICE RANGE
$130 - $144 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hacienda cusin hotel otavalo
LOCATION
EcuadorImbabura ProvinceOtavalo
NUMBER OF ROOMS
42
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Hacienda Cusin
Which popular attractions are close to Hacienda Cusin?
Nearby attractions include Condor Park (4.7 miles), Cascada de Peguche (4.8 miles), and Tahuantinsuyo Weaving Workshop (4.7 miles).
What are some of the property amenities at Hacienda Cusin?
Some of the more popular amenities offered include free breakfast, an on-site restaurant, and a lounge.
Which room amenities are available at Hacienda Cusin?
Top room amenities include a desk, a fireplace, and a seating area.
What food & drink options are available at Hacienda Cusin?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hacienda Cusin?
Yes, free parking is available to guests.
What are some restaurants close to Hacienda Cusin?
Conveniently located restaurants include Puerto Lago, Cabanas del Lago - comedor, and Hacienda Cusin.
Does Hacienda Cusin offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hacienda Cusin?
The staff speaks multiple languages, including English and Spanish.
Does Hacienda Cusin have any great views?
Yes, guests often enjoy the mountain view available here.