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Hacienda Cusin

Certificate of Excellence
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Calle Chiriboga | San Pablo Del Lago, Otavalo 123, Ecuador
Special Deal
Free breakfast & Wi-Fi
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468 Reviews from our TripAdvisor Community

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Showing 404: English reviews
Corvallis, Oregon
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is a review of a second visit to Hacienda Cusin. The first was in 2014 with my husband and this time with my teenage granddaughter. She was totally enchanted and calls this place ‘dreamy’ and ‘magical’. In addition to the spectacular gardens and furnishings, the owner treats guests and staff like extended family. The service at Cusin is gracious... More 

1 Thank waterwizard_28
Los Angeles, California
1 review
5 of 5 stars Reviewed 1 week ago

I was lucky enough to be taken to this lovely place on a study abroad trip with other grad students. The Hacienda Cusin is an extraordinary place with tons of history. Their staff is incredible; Gaby, Enrique, Pablo, the chefs, and the rest of the dedicated people who made it their personal mission to keep us comfortable. The rooms are... More 

Thank rws1990
Ann Arbor, Michigan
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here just one night but the hacienda was relatively empty, the night was damp and the fire in our room as well as in the main lodge were wonderful. We got so comfortable just reading in the lodge that we felt we had a night off from vacation! The rooms and main house are decorated just as you... More 

1 Thank margotsmortgage
Level Contributor
7 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

The only other time I came close to staying anywhere quite as incredible was at a chateau in the South of France that was adorned by Artwork and armour. Hacienda Cusin absolutely blew that unbelievable memory right out of the water. I actually cant believe anyone could rate this place anything under a perfect score on trip advisor. They must... More 

Thank Avery Y
San Dimas, California
Level Contributor
87 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My daughter and I enjoyed our stay at Hacienda Cusin. It's something like 7 km from Otavalo, which is fine when you have a private guide or can drive yourself. The grounds were charming with flowers and fauna: a resident dog and the llamas were our companions! On Saturday, there was a wedding and reception on the lawn. Beautiful! The... More 

Thank ATorres439
haciendacusin, Guest Relations Manager at Hacienda Cusin, responded to this review

It is so good that you and your daughter enjoyed hotel, the gardens, llamas and our friendly dog. There is no need for a driver and car; buses (10c) and a taxi ($5) leave regularly from Cusin for Otavalo. Many thanks! Regresa pronto! More 

Los Angeles
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 15, 2016

We stayed in one of the beautiful garden suites. The grounds are lush and well maintained. Breakfast is included and you have several choices. The dinners are prefix with large portions and an excellent selection each night. I would highly recommend a stay at this hotel when visiting the Otavalo Valley.

1 Thank Emmadear
haciendacusin, Guest Relations Manager at Hacienda Cusin, responded to this review

Thank you for such thoughtfulness and for your recommendation. I am so glad that you enjoyed Cusin's food and had time to appreciate the gardens. Regresa pronto! More 

Otavalo, Ecuador
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 5, 2016

Stay in the hacienda. Stay in one of the garden suites. Or stay in the adjacent monestary. The whole place is beautifully decorated with antiques and fine art. Come back to your room after dinner to find the fire set in the fireplace, the bed turned down, and hot water bottles inside. good restaurant. A $5taxi ride from the bustle... More 

Thank John M
haciendacusin, Guest Relations Manager at Hacienda Cusin, responded to this review

High praise indeed! For such an enthusiastic and informative review, thank you! I'm so glad that you appreciated the staff's care for your room, their sense of hospitality, and had time to explore El Monasterio. Regresa pronto! More 

Portland, Oregon
Level Contributor
179 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
5 of 5 stars Reviewed May 27, 2016

The grounds of this old hacienda are beautiful and lush, so many different flowers, trees and pathways. The monestary grounds are also beautiful and not to be missed. The peace and serenety here is a great escape from Quito. We stayed in the main house and had a lovely room with a firm but comfortable bed. The room was small... More 

Thank Lynn5450
haciendacusin, Guest Relations Manager at Hacienda Cusin, responded to this review

Thank you for such an appreciative, generous and instructive review; you clearly took your time and explored. Regresa pronto! I must point out that the price you quoted, $30, includes Government imposed taxes of 22%:12% VAT and 10% Service Tax. The 12% is destined for the Government and the 10% is distributed among each the staff. More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 26, 2016 via mobile

We came here for the first leg of our Ecuadorian honeymoon. It's a magical place, if you value impeccable gardens, attentive service, delicious food, and a sense of history. They arranged for our airport transport and transport to our next destination, as well as a knowledgeable, fluent English-speaking driver to take us around to the surrounding towns and sights. We... More 

Thank Natalie C
haciendacusin, Guest Relations Manager at Hacienda Cusin, responded to this review

What a magnificent, understanding and sincere review for La Familia de Cusin to have. You explored the complex grounds and inspire us! Thank you. Please spread the word. More 

Level Contributor
42 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed May 10, 2016

Atmospheric place within some lovely grounds – flowers, trees and vegetable plot. A few birds around. Our allocated room, situated at the end of the path, was like a mini detached cottage. Very comfortable, ornate and with a log burning stove (which was required surprisingly). Only downside was a few mosquitos. Loads of games available. Food – bit limited choice... More 

2 Thank mike707
haciendacusin, Public Relations Manager at Hacienda Cusin, responded to this review

Thank you for such a sincere, enthusiastic and knowledgable review. Fortunately, Cusin's Andean altitude is far too high for infectious mosquitos which relish heat, humidity in areas below 5,000' feet/1,600 metres. Regresa pronto! More 

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All Management Photos (13)
Room/Suite (2)
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  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Public Wifi
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hotel. A restored, 400 year-old hacienda with restaurant - organic food, sports facilities - squash, basketball, horseback riding, mountain bikes & games rooms, library, several acres of gardens. 38 Staff. Within 20 minutes of Otavalo's markets. ... more   less 

Additional Information about Hacienda Cusin

Address: Calle Chiriboga | San Pablo Del Lago, Otavalo 123, Ecuador
Location: Ecuador > Imbabura Province > Otavalo
Price Range: $147 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hacienda Cusin 4*
Number of rooms: 42
Reservation Options:
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Also Known As:
Hacienda Cusin Hotel Otavalo
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