We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hacienda Cusin

Traveler (503)
Room & Suite (113)
Traveler (503)
Room & Suite (113)
Dining (39)
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget"}}
Travelers' Choice 2018 Winner
Certificate of Excellence
Hotel. A restored, 400 year-old hacienda with restaurant - organic food, sports facilities - squash, basketball, horseback riding, mountain bikes & games rooms, library, several acres of gardens. 38 Staff. Within 20 minutes of Otavalo's markets.
Read more
Property amenities
Free Internet
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Public Wifi
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Show more
Room features
Non-Smoking Rooms
Family Rooms
Good to know
Hidden Gems
Park View
Full view
Getting there
Mariscal Sucre Airport25 mi
See all nearby hotels
Nearby restaurants
See all nearby restaurants
Nearby attractions
See all nearby attractions
Reviews (592)
Filter reviews
501 results
Traveler rating
Traveler type
Time of year
More languages
Show reviews that mention
All reviews hot water bottles dining room the owner basketball court secret door otavalo market gorgeous gardens roaring fire san pablo the main house horseback riding common areas vegetable garden game rooms each evening high altitude guest rooms
Updating list...
1 - 5 of 501 reviews
Reviewed 2 days ago

What an amazingly , breathtaking and tranquil hotel. When I walked in I was not prepared for what I saw. There are so many rooms with different preferences, but any rooms selected are just perfect when looking to relax. As a wedding planner, I was...More

Date of stay: November 2018
1  Thank LEBJV
Response from haciendacusin, Guest Relations Manager at Hacienda CusinResponded yesterday

What a generous review for La Familia de Hacienda Cusin to have! Your enjoyment was palpable. Clearly, you spent valuable time exploring the entire complex. You inspired us all! Your comment, 'The Monastery is awesome', made the owner's day! Thank you! Regresa pronto!

Reviewed October 7, 2018

We were met at the airport by Angel. Since we were arriving late at night it was well worth the cost ($80). He was waiting for us despite our plane being delayed. We arrived to find the fire in our room already lit and the...More

Date of stay: September 2018
1  Thank upgraded
Response from haciendacusin, Guest Relations Manager at Hacienda CusinResponded 5 weeks ago

Thank you for spending such time composing your personal, appreciative and immensely helpful review. Regresa pronto!

Reviewed September 22, 2018

Very warm welcome, the lady showed us around to find our way in this beautiful hacienda with monastery. We loved our room and the common areas such as the library, the dining room.... We arrived in the late afternoon and spend quite some (nice) time...More

Date of stay: August 2018
Thank ptyvangoethem
Response from haciendacusin, Guest Relations Manager at Hacienda CusinResponded 5 weeks ago

Thank you for such an appreciative review of your stay at Hacienda Cusin and for taking time to explore such an extensive complex. Regresa pronto!

Reviewed September 10, 2018

E-mail inquiries to the property were promptly answered as was the confirmation of the one night advance deposit. Hacienda Cusin is about two driving hours north of the city of Quito (about 70 minutes driving time from UIO international airport). We made arrangements with the...More

Date of stay: August 2018
2  Thank Paul W
Response from haciendacusin, Guest Relations Manager at Hacienda CusinResponded 5 weeks ago

THANK YOU for spending such valuable time composing such a detailed and involved review of your stay at Hacienda Cusin; a guide for future guests. You define sincerity. We all look forward to your return! Regresa pronto!

Reviewed September 4, 2018

When you walk into the main house, you are greeted with a aroma of the wood burning in the fireplace. Over 300 years of fires. WOW! The entire property is immaculate and charming. The staff has big smiles and are kind / helpful. Our room...More

Date of stay: September 2018
Thank longbeachCalifornia
Response from haciendacusin, Guest Relations Manager at Hacienda CusinResponded 5 weeks ago

Thank you for your detailed, personal review of your stay at Hacienda Cusin. We are all so proud of Pablo's over 35 years commitment to his always positive attitude. And thank you for your recommendation! Regresa pronto!

View more reviews
Questions & Answers
Ask a question
September 17, 2015|
AnswerShow all 5 answers
Response from haciendacusin | Property representative |
I am sorry that you have had such difficulty. Cusin usually responds in under a day, or much less. Was your request via Cusin's website? Please double-check the email address you used, particularly the last 2 letters... More
September 10, 2015|
AnswerShow all 2 answers
Response from haciendacusin | Property representative |
Thank you for your comment! Yes, Hacienda Cusin can manage half- and full-day tours, including local markets, artisan villages - rather, wood-carving, weaving, mountain lakes, Condor Park and with driver and an... More
Erin R
July 25, 2015|
Response from nicholas c | Property representative |
Thank you for your inquiry. Hacienda Cusin's website, guest room link, includes ... Hacienda Cusin’s ....rooms include bathroom with hair-dryer, antiques and/or Andean-craft furnishings, armchair/s, writing desk, garden and... More
Room Tips
"Rooms in the main house will be more convenient for accessing the TV room, library and bar."
Sep 10, 2018
Read review
"Main House"
Sep 4, 2018
Read review
"All rooms are in a great location"
Jul 6, 2018
Read review
"The cozy fireplace was awesome!"
Apr 14, 2018
Read review
Show More 
$150 - $152 (Based on Average Rates for a Standard Room)
hacienda cusin hotel otavalo
EcuadorImbabura ProvinceOtavalo
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing