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Hacienda Cusin

Traveler (503)
Room & Suite (113)
Traveler (503)
Room & Suite (113)
Dining (39)
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About
Location
Cleanliness
Service
Value
Travelers' Choice 2018 Winner
Certificate of Excellence
Hotel. A restored, 400 year-old hacienda with restaurant - organic food, sports facilities - squash, basketball, horseback riding, mountain bikes & games rooms, library, several acres of gardens. 38 Staff. Within 20 minutes of Otavalo's markets.
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Property amenities
Free Internet
Free Parking
Restaurant
Children Activities (Kid / Family Friendly)
Bar/Lounge
Airport Transportation
Public Wifi
Breakfast included
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
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Room features
Suites
Non-Smoking Rooms
Family Rooms
Good to know
HOTEL STYLE
Hidden Gems
Park View
HOTEL CLASS
Location
Full view
Getting there
Mariscal Sucre Airport25 mi
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Nearby attractions
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Reviews (592)
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501 results
Traveler rating
386
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LanguageEnglish
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386
80
25
6
4
Show reviews that mention
All reviews hot water bottles dining room the owner basketball court secret door otavalo market gorgeous gardens roaring fire san pablo the main house horseback riding common areas vegetable garden game rooms each evening high altitude guest rooms
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1 - 5 of 501 reviews
Reviewed 2 days ago

What an amazingly , breathtaking and tranquil hotel. When I walked in I was not prepared for what I saw. There are so many rooms with different preferences, but any rooms selected are just perfect when looking to relax. As a wedding planner, I was...More

Date of stay: November 2018
1  Thank LEBJV
Response from haciendacusin, Guest Relations Manager at Hacienda CusinResponded yesterday

What a generous review for La Familia de Hacienda Cusin to have! Your enjoyment was palpable. Clearly, you spent valuable time exploring the entire complex. You inspired us all! Your comment, 'The Monastery is awesome', made the owner's day! Thank you! Regresa pronto!

Reviewed October 7, 2018

We were met at the airport by Angel. Since we were arriving late at night it was well worth the cost ($80). He was waiting for us despite our plane being delayed. We arrived to find the fire in our room already lit and the...More

Date of stay: September 2018
1  Thank upgraded
Response from haciendacusin, Guest Relations Manager at Hacienda CusinResponded 5 weeks ago

Thank you for spending such time composing your personal, appreciative and immensely helpful review. Regresa pronto!

Reviewed September 22, 2018

Very warm welcome, the lady showed us around to find our way in this beautiful hacienda with monastery. We loved our room and the common areas such as the library, the dining room.... We arrived in the late afternoon and spend quite some (nice) time...More

Date of stay: August 2018
Thank ptyvangoethem
Response from haciendacusin, Guest Relations Manager at Hacienda CusinResponded 5 weeks ago

Thank you for such an appreciative review of your stay at Hacienda Cusin and for taking time to explore such an extensive complex. Regresa pronto!

Reviewed September 10, 2018

E-mail inquiries to the property were promptly answered as was the confirmation of the one night advance deposit. Hacienda Cusin is about two driving hours north of the city of Quito (about 70 minutes driving time from UIO international airport). We made arrangements with the...More

Date of stay: August 2018
2  Thank Paul W
Response from haciendacusin, Guest Relations Manager at Hacienda CusinResponded 5 weeks ago

THANK YOU for spending such valuable time composing such a detailed and involved review of your stay at Hacienda Cusin; a guide for future guests. You define sincerity. We all look forward to your return! Regresa pronto!

Reviewed September 4, 2018

When you walk into the main house, you are greeted with a aroma of the wood burning in the fireplace. Over 300 years of fires. WOW! The entire property is immaculate and charming. The staff has big smiles and are kind / helpful. Our room...More

Date of stay: September 2018
Thank longbeachCalifornia
Response from haciendacusin, Guest Relations Manager at Hacienda CusinResponded 5 weeks ago

Thank you for your detailed, personal review of your stay at Hacienda Cusin. We are all so proud of Pablo's over 35 years commitment to his always positive attitude. And thank you for your recommendation! Regresa pronto!

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Questions & Answers
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bkriehl
September 17, 2015|
AnswerShow all 5 answers
Response from haciendacusin | Property representative |
I am sorry that you have had such difficulty. Cusin usually responds in under a day, or much less. Was your request via Cusin's website? Please double-check the email address you used, particularly the last 2 letters... More
0
Votes
bkriehl
September 10, 2015|
AnswerShow all 2 answers
Response from haciendacusin | Property representative |
Thank you for your comment! Yes, Hacienda Cusin can manage half- and full-day tours, including local markets, artisan villages - rather, wood-carving, weaving, mountain lakes, Condor Park and with driver and an... More
1
Vote
Erin R
July 25, 2015|
Answer
Response from nicholas c | Property representative |
Thank you for your inquiry. Hacienda Cusin's website, guest room link, includes ... Hacienda Cusin’s ....rooms include bathroom with hair-dryer, antiques and/or Andean-craft furnishings, armchair/s, writing desk, garden and... More
1
Vote
Room Tips
"Rooms in the main house will be more convenient for accessing the TV room, library and bar."
932paulw932
Sep 10, 2018
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"Main House"
longbeachCalifornia
Sep 4, 2018
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"All rooms are in a great location"
Bernie1151
Jul 6, 2018
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"The cozy fireplace was awesome!"
Godtland_Gang
Apr 14, 2018
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PRICE RANGE
$150 - $152 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hacienda cusin hotel otavalo
LOCATION
EcuadorImbabura ProvinceOtavalo
NUMBER OF ROOMS
42
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