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Hotel Palace Guayaquil

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
A landmark seven story hotel situated in the heart of the Guayaquil city center, Hotel Palace Guayaquil is considered to be one of the most traditional and well known hotels in town. Its ideal location is within easy walking distance to the city’s main attractions, financial and shopping areas. The hotel offers ninety five spacious, comfortable and charming guestrooms, all fully carpeted with high ceilings, individually controlled air conditioning, black out draperies, three telephones, including one in the bathroom with international direct dial...
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Property amenities
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room Service
Business Center with Internet Access
Fitness Center with Gym / Workout Room
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Minibar
Good to know
HOTEL STYLE
Value
Safe
HOTEL CLASS
Hotel links
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Reviews (847)
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381 results
Traveler rating
214
131
26
8
2
Traveler type
Time of year
LanguageEnglish
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214
131
26
8
2
Show reviews that mention
All reviews iguana park recommend this hotel welcome cocktail yogurt very nice hotel few blocks front desk staff small gym cerro santa ana plenty of hot water parque de las iguanas the hotel staff located close comfortable bed breakfast was included spoke english felt safe
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1 - 5 of 381 reviews
Reviewed 2 weeks ago

Best Hotel experience ever from the Taxi pick up at the airport nothing but professional service. Walking distance to everything, The Malecon2000 the Lizard Park and much more. Rooms are clean no noise at night. Taxis always available for you , Wifi works great. Delicious...More

Date of stay: November 2018
Thank truluv2018
Response from JFernandezP, Jefe de Mercadeo y Ventas at Hotel Palace GuayaquilResponded 2 days ago

Dear Guest, We appreciate your wonderful comment about your recent stay in our Hotel. Every day we aim to become better and offer the best services to everyone who visits us; therefore, your comments confirm us that we are doing things the right way Thank...More

Hotel's Favorite
Reviewed January 1, 2018

Hotel Palace was the best part of my trip to Guayaquil. It is clean, modern, efficient, safe and was able to accommodate a change in my itinerary. The restaurant with huge windows is right on the sidewalk on a busy street in the shopping area...More

Date of stay: December 2017
1  Thank PodunkVeggie
Response from KManvik, Director General at Hotel Palace GuayaquilResponded January 29, 2018

Dear Guest, Tthank you for taking the time to share your opinion with us; our number one priority is to fulfill our guests expectations and we are glad we did it. We are happy to read that you enjoyed your stay with us. We thank...More

Reviewed 2 weeks ago

A clean, comfortable establishment that caters to your every need. Taxis to take you anywhere. They send a taxi wherever your at to pick you up safely. There is none better when it comes to the free breakfast. WiFi was adequate. For the price you...More

Review collected in partnership with this hotel
Date of stay: November 2018
Thank JohnEBgood56
Response from JFernandezP, Jefe de Mercadeo y Ventas at Hotel Palace GuayaquilResponded 2 days ago

Dear Guest, Thank you for taking the time to write a review on your recent stay at our Hotel. Your words motivate us to continue working with dedication everyday to offer our guest the best experiences. I will surely share your comment with Christian. We...More

Reviewed 3 weeks ago

We stay in the downtown area often and had somehow overlooked this hotel. What a happy surprise! Help with our luggage was right there as our taxi pulled up and checking in was easy as the gentleman manning the front desk spoke perfect English. Room...More

Review collected in partnership with this hotel
Date of stay: November 2018
Thank MargaretC1013
Response from JFernandezP, Jefe de Mercadeo y Ventas at Hotel Palace GuayaquilResponded 2 days ago

Dear Guest, We are very happy to read that you had a wonderful experience in our Hotel. It is a big satisfaction to know your recent stay fulfilled your expectations and that you found our location, transfer service, breakfast and other services totally appropriate. Once...More

Reviewed 3 weeks ago

Close to the airport and good location to walk around the town. Nice big room. The hotel organised transfer forgot to pick us up at the airport, fortunately I was able to organise one easily that was cheaper,More

Date of stay: April 2018
Thank Blessedgreatly
Response from JFernandezP, Jefe de Mercadeo y Ventas at Hotel Palace GuayaquilResponded 2 days ago

Dear Guest, Thank you very much for taking the time to write a review about your stay at Hotel Palace. We are very glad to read that you enjoyed our services and facilities. Our privileged location allows our guests to visit the main touristic attractions...More

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Questions & Answers
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RhiannonS33
December 3, 2018|
Answer
Response from Redpty | Reviewed this property |
I don’t know, sorry.
0
Votes
howiewu
January 8, 2018|
AnswerShow all 5 answers
Response from PariahDog | Reviewed this property |
We just hailed a cab outside the hotel. They are around at all hours. Short ride to the airport, very inexpensive. You might want to have someone from the hotel hail the cab for you. Some drivers are "rogues" looking for... More
1
Vote
Jasmin M
November 30, 2017|
AnswerShow all 4 answers
Response from barbaramB6150JB | Reviewed this property |
As others have said, throughout Ecuador the currency is US dollars. I didn’t try to exchange money at the hotel. ATM’s are readily available in Guayaquil. Good luck.
0
Votes
Room Tips
"Room 417 nice and quite great A/C unit"
truluv2018
2 weeks ago
Read review
"Rooms are very spacious."
JohnEBgood56
2 weeks ago
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"First time at this hotel and we had a very quiet room on the 5th floor."
MargaretC1013
3 weeks ago
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"Room is clean, but noises from air condition and refrigerator can be improved."
boyinhuang
Oct 24, 2018
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PRICE RANGE
$76 - $104 (Based on Average Rates for a Standard Room)
LOCATION
EcuadorGuayas ProvinceGuayaquil
NUMBER OF ROOMS
95
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