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Hotel Palace Guayaquil

Travelers' Choice award winner
Chile # 214 entre calle Luque y calle Velez, Guayaquil 090110, Ecuador
Hotel amenities
1 room 1 adult
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Hotel Palace Guayaquil
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489 Reviews from our TripAdvisor Community

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Lahaina, Hawaii
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our group from Singles in Paradise stayed here for our 2-nights in Guayaquil. It is easy walking distance from the Malecon walking area. The hotel has a very good restaurant. I would recommend just staying there for dinner as the other options for easy walking distance are not too appealing. The rooms are modern and the bedding and TV are... More 

Helpful?
Thank SinglesInParadise
KManvik, Sales Manger at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you for sharing your experience with the rest of the travellers in TripAdvisor. We feel glad to read that you had a pleasant time during your stay with us. Our main goal is to make our guests’ stay unforgettable and it is amazing to know that you had a lovely time while visiting us. Next time you... More 

North Hollywood, CA
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've been in Ecuador for almost two weeks...spent a few days in Ayangue, a week in Galapagos, a few days in Guayaquil and heading to Cuenca before I head back to the states. Needless to say I was missing t.v. in english....I can only take so much really bad overdubbing. lol. I would say the thing that really stands out... More 

Helpful?
1 Thank Onebrunette2go
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you for sharing your experience al Hotel Palace. For us it is an honor to read such an amazing review where you express how great you consider the quality of our service. Our main goal is to make our guests’ stay unforgettable and it is amazing to know that you had a great time in our hotel.... More 

Canton of Bern, Switzerland
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed one night at the Palace. Staff was really nice and helpful...Beds were really confy. It was as nice as being at the Hiltons in Guayaquil but way cheaper. I saw it was a hotel more for Business ppl but I think you can enjoy with your partner , friend, mum.

Helpful?
Thank 272may123
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you for sharing your experience with all the travellers in TripAdvisor. It is a big satisfaction to know that your experience at the Hotel was really amazing and that the beds were confy. We are always trying to fullfill and exceed our guest's expectations. We look forward to welcome you back again soon during your next visit... More 

Boston, Massachusetts
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed for a night before our Galapagos cruise and for a couple of nights afterwards. The rooms are spacious, very clean, comfortable. There is a pillow menu and the pillows were wonderful. AC worked well. Bathrooms had nice products. Breakfast was included and it was delicious and plenty. On days when we had early departures they gladly prepared bagged... More 

Helpful?
Thank gemm0m4
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you for sharing your experience with all the travellers in TripAdvisor. For us it is an honor to read an amazing review like yours where you express how great you consider the quality of our service. Also that you could enjoy our pillows, the complementary amenities in the bathroom and the breakfast buffet. We were very happy... More 

2 reviews
5 of 5 stars Reviewed January 2, 2016

We just had one quick night in Guayaquil on our way back from the Galapagos and really enjoyed the Hotel Palace. Great customer service, spacious rooms and a delicious dinner. The hotel arranged hotel transportation and it worked out great. Highly recommend!

Helpful?
Thank Heather K
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Dear Guest, Thank you for sharing your comments with the rest of the travellers in TripAdvisor. We are happy to read that you found your room spacious, a delicious dinner at our Restaurant and had everything you needed to make your stay comfortable. Your comment gives us motivation to continue improving our service. It will be a great... More 

Sandefjord, Norway
1 review
4 of 5 stars Reviewed January 1, 2016

The service on arrival was excellent and service reception good. All staff Were helpful and Nice. Bathroom Nice With a small bathtub. There was not Nice With carpet on The floor. There was silent hotell which is good With The rooms way from The street and they also fixed two rooms beside each other for us With children this was... More 

Review collected in partnership with this hotel

Helpful?
Thank mortenb2016
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, We want to express our gratitude with you for taking the time to share your opinion about your positive experience during your recent stay in our Hotel. We are always trying to fullfil our guest's experience by assisting them the best way we can. About the carpets, the will be replaced throught the year, thats our project for... More 

Province of Heredia, Costa Rica
2 reviews
5 of 5 stars Reviewed December 30, 2015

Staff was amazing. Beyond helpful. The service was helpful from beginning to end. Even gave us great tips to tour. The staff were great and location was perfect. ( we had our own c ar and parking was included )

Review collected in partnership with this hotel

Helpful?
Thank Walter A
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you for sharing your comments in TripAdvisor. We're glad to read that you enjoyed you stay at the Hotel and that our service met and exceed your expectatations. We work every day to improve our quality standards and your positive comments give us an insight that we are doing our job correctly. It is very important for... More 

Rio de Janeiro, Brazil
1 review
5 of 5 stars Reviewed December 30, 2015

Central location, near by all the viewpoints and the main street, friendly and helpful staff, comfortable room with free drinks in the minibar, including beer, fruit juice and water. We leave early in the morning, they prepared breakfast for us to take away. Best choice in Guayaquil!

Review collected in partnership with this hotel

Helpful?
Thank qqzorro
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you for taking the time to share your comments about your recent stay at the hotel. We work really hard to fulfill our guest's expectations and offer a unique experience. We feel grateful reading your amazing opinion about our privileged location, our complementary breakfast, our helpfull staff, and spacious rooms which let us know that we are... More 

Brantford, Canada
Level Contributor
4 reviews
5 of 5 stars Reviewed December 30, 2015

Very reliable hotel in every way. We were delighted to find that their dining room was outstanding, one of our best meals, ever. The location made the best parts of downtown walkable.This hotel exceeded our expectations in every way.

Review collected in partnership with this hotel

Helpful?
Thank theshoe16
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you for sharing your comments with the rest of the travellers in TripAdvisor. We work really hard to fulfill our guest's expectations and offer a unique experience. We are glad to read that you could enjoy dining in the restaurant of our hotel and the privileged location near the main touristic attractions of the city just within... More 

Zurich, Switzerland
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed December 30, 2015

We stayed an the Hotel Palace in Guayaquil for one Night and we can highly recommend it. Everything was very professionell, the service, the restaurant, the staff. The room was Big and comfortable. The location was Perfect to go by foot to see the hightlights of Guayaquil. And we felt Secure.

Review collected in partnership with this hotel

Helpful?
Thank elena m
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you for sharing your comments with the rest of the travellers in TripAdvisor. We are glad to read that you could enjoy the facilies of our hotel and the privileged location near the main touristic attractions of the city just within walking distance. Our main goal es to ensure that our guest will have an excellent experience... More 

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