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Hotel Palace Guayaquil

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Hotel Palace Guayaquil
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556 Reviews from our TripAdvisor Community

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Showing 261: English reviews
Stillwater, OK
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here 1 night on a layover the bed was heavenly - very soft. There is a free minibar, hot water and even had a bidet in the bathroom. The room and bathroom were very clean. We had diner in the restaurant and oh was it delicious. The next morning we had the complimentary breakfast where they will make... More 

Helpful?
Thank Stacey R
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you for taking the time to share your comments about your recent stay at the hotel. We work really hard to fulfill our guest's expectations and offer a unique experience. We feel grateful reading your amazing opinion about our comfy beds, our complementary breakfast and delicious food in our Restaurant, which let us know that we are... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

My wife and I were planning to conduct a tour to the Galapagos Islands. Since We could not stay in Quito because of the high altitude, we decided to fly to the islands from the city of Guayaquil. The first question was, which hotel to choose Finally we decided to take the Palace Hotel after having the good opinion of... More 

Helpful?
Thank adiel a
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you for sharing your opinion with the rest of the TripAdvisor community. We feel very proud to read you had an excellent time while staying with us. Every day we work hard to make our guests feel comfortable, and your words let us believe we are in the right direction. Thank you once again and we hope... More 

Bullhead City, Arizona
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 weeks ago

Very nice hotel. Stayed in a junior suite. Breakfast in the morning was real nice with a excellent selection. Staff very helpful. Nice location downtown. The WIFI did prove to be a bit spotty. There were two computers in lobby for guest to use. Nice selection of TV to choose from.

Helpful?
Thank tbill72
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you for sharing your opinion about your recent stay at our Hotel. It is satisfying to know that your experience at our Hotel was amazing and we are glad to read that you enjoyed our facilities like our suites, breakfast, and privileged location. It is gratifying to know that our staff was always attentive to your requirements.... More 

Earth
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The room and location are great, but what really makes this hotel shine is the customer service. Everyone went out of their way to help us, from the moment we arrived to the airport (with a pre-arranged ride waiting for us) until we left the city. They recommended all the safe areas for us to walk around (which seems to... More 

Helpful?
1 Thank gyypsy
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you for sharing your opinion about your recent stay at our Hotel. Your words allow us to believe that we are on the right track. We are happy to read that the surprise for your wife with the mariachis and the dinner in our Restaurant was perfect. Hope you had a magical evening. Our priority is to... More 

Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Our friend told us to stay at Hotel Palace even though there are hotels closer to the airport. Boy was he right! A short cab ride got us there and the excellent staff helped us get comfy right after our grueling flight from the USA. The in-house restaurant is excellent. We had our free welcome cocktail and a light dinner... More 

Helpful?
1 Thank B230f
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you very much for sharing you opinion about your recent stay at our Hotel. We are really happy to read that your stay was pleasant and that you could enjoy our rooms and restaurant! Everyday we try our best to offer all of our guests a memorable experience. Next time you visit Guayaquil , please contact us... More 

Toronto
Level Contributor
34 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed June 11, 2016

We stayed at Hotel Palace for two separate nights in May, 2016, either side of our 4 days in the Galapagos Islands. It is close to the airport, so it was really convenient. The hotel is clean, the room was really spacious and the bathroom was well detailed. The bed was very comfortable and there were two bottles of free... More 

Helpful?
3 Thank TravelerFromToronto2
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. We are very glad to read that you enjoyed our services and facilities during your stay with us as well as our privileged location near the airport and main touristic attractions. Your comments are very important because they are a key factor in our daily improvement process. We... More 

Vero Beach, Florida
Level Contributor
77 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 7, 2016

Conveniently location just a few blocks from the Riverwalk. Clean, comfortable rooms with decent WiFi and free bottled water. The free buffet breakfast was just adequate. The desk staff is friendly, courteous and helpful. As we had a late-night flight our checkout was extended to 2 pm, the hotel held our bags and arranged transportation to the airport.

Helpful?
3 Thank susanbaldwin1009
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you for sharing your comments with the rest of the travellers in Trip Advisor. Everyday we work with dedication to make our guest's stay a great experience. We feel happy to read that our front desk team was able to extend your check-out before heading back to the airport. We hope you come back soon to Guayaquil... More 

Chicago
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed June 5, 2016

The hotel is decent enough, but service needs to be much improved. Rooms are clean, quiet and ample. Beds are comfortable, bathrooms have just about what you'd expect in a good hotel. Restaurant is also ok if not a little uninspiring. But that's the end of it. The front desk clerks aren't at all helpful nor are the waiters in... More 

Helpful?
1 Thank silly101
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you for sharing your opinion about the Hotel with the rest of the travellers in Trip Advisor. On behalf of the entire team, we offer our sincerest appologies for any inconvenience you may have had during your stay with us. For us it is important that our guest's feel welcomed during their. I hope the meeting you... More 

Kingston, Canada
Level Contributor
147 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed May 19, 2016

Rated very good, because although excellent on all counts, just wish there had been a terrace or somewhere to sit outside. Clean, clean; great decor, lots of hot water, good bathroom, very comfortable bed and pillows. Nice to have a fridge and lots of windows. Great breakfast included, lots of buffet options or ask for anything different and it will... More 

Helpful?
2 Thank Roseanne B
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you for sharing your opinion with the rest of the travellers in TripAdvisor. We are very glad to read that you enjoyed our hotel and our privileged location near the Malecon 2000, a walking distance attraction. We are also happy that you enjoyed our breakfast buffet and that you received the excellent service you deserve. We are... More 

Cuenca
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 18, 2016

Having stayed several times, the Hotel Palace is definitely our "go to" hotel whenever we have occasion to visit Guayaquil. The location is perfect, very close to the Malecon (boardwalk), tourist attractions, shopping and restaurants. The staff is welcoming, efficient and extremely helpful, and have advised us well on directions, safety measures and recommendations. This past trip, we had been... More 

Helpful?
3 Thank FancyFreeRetiree
KManvik, Sales Manager at Hotel Palace Guayaquil, responded to this review

Dear Guest, Thank you for sharing your opinion with the rest of the travellers in TripAdvisor. We are happy to read that you have stayed with us several times during your trips to Guayaquil and that you enjoy our priviledged location by visiting the main touristic attractions within walking distance. Everyday our staff strives to offer all of our guest... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A landmark seven story hotel situated in the heart of the Guayaquil city center, Hotel Palace Guayaquil is considered to be one of the most traditional and well known hotels in town. Its ideal location is within easy walking distance to the city’s main attractions, financial and shopping areas. The hotel offers ninety five spacious, comfortable and charming guestrooms, all fully carpeted with high ceilings, individually controlled air conditioning, black out draperies, three telephones, including one in the bathroom with international direct dial... ... more   less 

Additional Information about Hotel Palace Guayaquil

Address: Chile # 214 entre calle Luque y calle Velez, Guayaquil 090150, Ecuador
Location: Ecuador > Guayas Province > Guayaquil
Price Range: $80 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Palace Guayaquil 3.5*
Number of rooms: 95
Reservation Options:
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Hotel Style:
#1 Business Hotel in Guayaquil
#2 Romantic Hotel in Guayaquil
#2 Best Value Hotel in Guayaquil
#3 Family Hotel in Guayaquil
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