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Hilton Colon Guayaquil

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Hilton Colon Guayaquil
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1,117 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Colon Guayaquil
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Showing 639: English reviews
Reviewed 2 weeks ago via mobile

The hotel is beautiful. The service impecable. Coffee and tea free in your room. The room was spacious and very comfortable. I needed it to print some documents and the concierge was fast and punctual. Great location.

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Helpful?
Thank Dahirsch
HiltonColonGuayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Dahirsch, Thank you for taking a moment to share your experience and for your excellent punctuation. We are pleased to hear you enjoy our property and the service from our staff. So, it is great to know you had a comfortable experience. Hope we continue hosting you. Best regards,

Reviewed 3 weeks ago via mobile

First of all it's very expensive hotel so I think the clientele has to received the quality of service that we are paying for but unfortunately the service was very slow the bell man didn't even hesitate to help untill i literally took all the bags out the taxy and I was trying to carry all the bags by my...

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Helpful?
Thank Julio L
HiltonColonGuayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Julio, We apologize for not being able to provide you with the quality of service you deserve. This is uncharacteristic of our hotel and staff, we will take your comments under consideration as we continually work to improve our guest experience. Your satisfaction is very important to us as we try hard to make sure all of our guests...

Vacaville, California
Reviewed 3 weeks ago

The room was clean. Bed okay. The staff was rude overall and seemed annoyed every time, which was seldom, when we asked a question. We asked where the restaurant was, and how we used our keycard to run the elevator and they were put out that they had to talk with us. They treated us, as women, very differently than...

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Helpful?
Thank docbullyawn
HiltonColonGuayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Guest, We are very sorry to hear the comments of your experience with us. Our main objective is that all our guests alike have a spectacular experience. In fact we will do the corresponding investigations to avoid situations like this happening again. Regards,

New Jersey
Reviewed 3 weeks ago

A great place to stay especially if you are using this as a jumping off place to the Galapagos. The staff was helpful, courteous, & pleasant. They allowed us a late check-out as our flight wasn't until the evening. Free transport to & from the airport. The restaurants & bars in the hotel were trip notch!

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Helpful?
Thank disappointed96
HiltonColonGuayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Guest, It is a pleasure to read you enjoyed your stay even if it was a short one. We are happy to know you felt very good with our staff attitude, thanks for highlighting the restaurants and bars our property offers. Hope we can host you in the future for a longer time. Best regards,

Boston, Massachusetts
Reviewed 3 weeks ago via mobile

Stayed at the Hilton for two nights. The hotel was great, as you could expect from a Hilton. We used the Hotel as the home base during our visit on Guayaquil. The hotel in located in the financial district, so it's not in a prime location if you are into partying and then walk home.

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Helpful?
Thank Travelalot724
HiltonColonGuayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Guest, Thank you for choosing to stay with us and for rating your experience as excellent. We are pleased to feel through your words that you had a wonderful experience. Hope we can get to host you again in the near future. Best Regards,

Friendswood, Texas
Reviewed 3 weeks ago

This hotel was part of our package with Lindblad Expeditions/National Geographic Expeditions. I understand why they selected this hotel as it is within 10 minutes to the airport. Thus, if yo want to explore Guayaquil you may want to stay at a hotel closer to the city center/water area. But, this hotel was clean and had nice amenities. They had...

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Helpful?
Thank Oralia F
HiltonColonGuayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Oralia, Thank you for choosing Hilton Colón Guayaquil. We really appreciate your comments and feel glad to know that you had a satisfactory stay at our hotel during your visit to our city. It is motivating to know that we were able to fulfil your expectations and offer you a comfortable experience. We look forward to host you in...

Jamesport, New York
Reviewed 3 weeks ago

From the moment our courtesy shuttle driver met us as we left customs until our departure everything has been terrific. We stayed in a suite that had a very spacious living area, two complete bathrooms, kitchen area and separate bedroom. The staff has been attentive and very friendly. Rosa, the executive floor concierge, was fabulous as was the waiter Emanuel...

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Helpful?
Thank BDFD
HiltonColonGuayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Guest, Thank you for choosing Hilton Colon Guayaquil and for sharing your experience. It is a pleasure to hear you had a great stay and were satisfied with the hospitality from our team members. They certainly do its best to meet every guest's needs and are also really grateful for your compliments. Thanks for recommending us. Hope to welcome...

Sydney, Australia
Reviewed 4 weeks ago via mobile

Had a relaxing stay. The room was very nice and not cramped. Good bathroom too! Staff were quite helpful and the buffet breakfast was good. Ensure you organise the airport pick up as this was a definite plus !! The 'up market' restaurant was very good. At night the bar with music was packed and very lively and fun.

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Helpful?
Thank ftroop007
HiltonColonGuayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Guest, Thank you for taking a moment to share your experience on Tripadvisor. We are pleased to hear you enjoyed our property and the service from our staff. So, it is great to know that everything was according to your expectations. Hope you keep visiting us. Best regards,

Omaha, Nebraska
Reviewed 4 weeks ago

We stayed here for 5 days and it was absolutely great. The staff were friendly and helpful, the hotel is well maintained and located well to get to local attractions. We were here for work, but were able to relax and use the spa services offered at the hotel. Very affordable spa services!

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Helpful?
Thank nebraskagolfer2017
HiltonColonGuayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Nebraska, A warm thank you for choosing Hilton Guayaquil and for the excellent punctuation. We are pleased to read that you enjoyed a business - leisure stay during your visit and to know you found our facilities to your liking. Thanks for your compliments! Best regards,

London, United Kingdom
Reviewed 4 weeks ago via mobile

There is not a huge choice of western chain style hotels in Guayaquil and if you're like me and that's your preference when traveling to exotic destinations than Hilton is a good choice. Although a little boring, if it's dependable and consistent that you're looking for then this is an excellent choice. All your Hilton expectations are met from the...

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Helpful?
Thank SkypeDaddy
HiltonColonGuayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear SkypeDaddy, We feel happy to know you had a great experience staying with us. Thanks for highlighting our location and the hospitality provided from our team members. Sorry for the gym being full, we will take this matter under consideration. Our purpose is to not only meet the needs of each and every guest we serve, but to exceed...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located in Ecuador, a strategic point of South America, just few minutes from the international airport, Hilton Colon Guayaquil provides relaxing experiences for business and leisure guests alike.Our fully renovated hotel offers comfort, world class dining, elegance, hospitality, detailed service and lot more. ... more   less 

Additional Information about Hilton Colon Guayaquil

Address: Av. Francisco de Orellana, Mz. 111, Guayaquil 5934, Ecuador
Location: Ecuador > Guayas Province > Guayaquil
Price Range: $138 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Colon Guayaquil 4.5*
Number of rooms: 294
Reservation Options:
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Also Known As:
Hilton Colon Guayaquil Hotel Guayaquil
Hilton Hotel Guayaquil
Hilton Guayaquil
Guayaquil Hilton
Hotel Style:
#3 Business Hotel in Guayaquil
#4 Luxury Hotel in Guayaquil
#4 Spa Hotel in Guayaquil
#8 Family Hotel in Guayaquil
#10 Romantic Hotel in Guayaquil
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Colon Guayaquil staff and other travelers.
7 questions
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San Marcos, Texas

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Questions? Get answers from Hilton Colon Guayaquil staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Both sides are excellent, i like better the city view”
 of 5 bubbles Anad491, 1 week ago | Read review
“All rooms are excellent”
 of 5 bubbles Semibum, 2 weeks ago | Read review
“Women -- don't stay here. You will be treated as a second class citizen”
 of 5 bubbles docbullyawn, 3 weeks ago | Read review
“The suites on the executive floors (7-10) have many nice amenities.”
 of 5 bubbles BDFD, 3 weeks ago | Read review
“We were on one of the mid level floors and it was always quiet”
 of 5 bubbles nebraskagolfer2017, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question