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Hilton Colon Guayaquil

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Hilton Colon Guayaquil
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1,076 Reviews from our TripAdvisor Community

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Showing 615: English reviews
Groningen, The Netherlands
Reviewed 4 days ago NEW

close to airport, free Hilton-shuttle, nice service, good pool. Area a little boring without one mall in walking-distance. Suberb buffet for breakfast and lunch incl. beef aso, even for breakfast. Nice bar at lobby.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank oliverbX8707ST
Cuenca, Ecuador
HOTEL’S FAVORITE REVIEW
Reviewed January 14, 2017

Flying out of the Guayaquil airport, we needed a place to say. The hotel we normally stay at was destroyed by the earthquake some months back. They booked us into this fabulous hotel, and we are glad they did. It was very hot outside when we arrived. We were greeted with a nice cool towel and some orange juice while...

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Helpful?
Thank Karl2010
About Hotel's Favorite Review
HiltonColonGuayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Guest, Thank you for choosing Hilton Colon Guayaquil and let us know your comments. Our purpose is to offer every guest that visit us, an amazing stay, so we are pleased to know that you were given a nice attention from our team members. Hope to see you soon. Best regards,

New York City, New York
Reviewed 1 week ago

We stayed here for 2 nights, 1 day before our trip to the Galapagos and 1 day afterwards. The service was impeccable. We walked into the hotel and they immediately took our bags, handed us warm mint towels, and served us fresh pineapple juice. I was impressed with the spaciousness and vast ceilings of the entire hotel. Our room had...

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Helpful?
Thank dannnnon
Texas
Reviewed 1 week ago via mobile

The whole family really enjoyed this hotel. Top quality in every way. Great lobby and rooms. Restaurants good, breakfast buffet huge with meh coffee though. Pool big, with swim up bar. It was nearly impossible to get a table by the pool but I think it was because many Ecuadorans were here for the holiday weekend. They also have a...

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Helpful?
Thank hcmjkm
Austin, Texas
Reviewed 2 weeks ago

Was part of a large group; organized and efficient check in; plentiful breakfast buffet; reliable airport transportation; large room for 3 people with spacious bathroom. Nothing interesting in walking distance but close to airport

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Helpful?
Thank SPooh
Texas
Reviewed 2 weeks ago

this hotel was booked as a part of our overall trip/tour. the staff were very friendly. We got in very late, but all was ready for us. I thought the rooms were a bit smaller than expected considering the price range.

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Helpful?
Thank OKLonghorn_Guy
HiltonColonGuayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Guest, Thank you for leaving us a review about your recent stay on TripAdvisor. Your comments are really valuable for us and we are glad to know you found the staff and rooms to your liking. It is great to hear you had a satisfactory experience. Hope you continue visiting us. Best regards,

Reviewed 3 weeks ago via mobile

We stayed for 1 night. Great location to the airport and superb Service staff. However, the rooms have strong smell of mold. We asked to be changed which they gladly agree but the second room also smelled and we were offered a humidifier which did not removed the strong smell. We also stayed back in Aug/2016 and we experience the...

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Helpful?
Thank Arborside P
HiltonColonGuayaquil, Guest Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Arborside P, We regret the inconveniences you had during your last stay. Our city has a very humid climate so we are always looking to counteract such situations. We are very sorry for not being able to fulfill your expectations as offered by our brand. It is great to know you liked the service of our staff. Hope to...

Bozeman, Montana
Reviewed 4 weeks ago

My mother-in-law and I stayed here on our way to the Galapagos through Abercrombie & Kent Travel. This hotel is a very nice stay in Guayaquil. It is pretty centrally located. The rooms are comfortable, the bathroom is spotless, and the breakfast business lounge is fantastic. Like many other business lounges with Hilton Hotels, it has a panoramic view of...

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Helpful?
Thank Clarissa S
HiltonColonGuayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Clarissa, A warm thank you for choosing Hilton Guayaquil and leaving us your comments. It is a pleasure to read that you enjoyed the comfort, the facilities our property offers and our options of food and beverages at the lounge. Thanks for highlighting the attention from the staff. It is great you got to visit the city. As in...

Reviewed 4 weeks ago via mobile

Since I booked my room online I was trying to contact the hotel to get information of the shuttle. Phone was never picked up. After I arrived to the airport it was the same situation. I paid a taxi and checked in. TV was not working and the light on the hall was blinking all night long (switch was off)....

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Helpful?
1Thank Edgar R
HiltonColonGuayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Edgar, Thank you for letting us know your comments about your recent visit. We give you our sincere apologies for the situation you went through while you were staying at our hotel. Our commitment is to provide total satisfaction to our guests. We really appreciate your feedback as it has helped us to apply the corrective actions needed. Regards,

Georgetown, Texas
Reviewed January 14, 2017

We were reassigned to the Hilton Colon after our hotel was shut down for earthquake repairs. We didn't know what to expect at the Colon - but we were welcomed with an ice cold orange juice before we could even begin the check in process. The receptionist was fluent in English (Spanish is Ecuador's language) and our room was beautiful....

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Helpful?
Thank Karen K
HiltonColonGuayaquil, Public Relations Manager at Hilton Colon Guayaquil, responded to this review

Dear Karen, It is a pleasure to receive comments as yours. Thank you for choosing Hilton Colon Guayaquil and highlight the service and the facilities our property has. It is our purpose to offer every guest that visit us, an amazing stay, so we are pleased to know that you had a great time and a nice welcome. Best regards,

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located in Ecuador, a strategic point of South America, just few minutes from the international airport, Hilton Colon Guayaquil provides relaxing experiences for business and leisure guests alike.Our fully renovated hotel offers comfort, world class dining, elegance, hospitality, detailed service and lot more. ... more   less 

Additional Information about Hilton Colon Guayaquil

Address: Av. Francisco de Orellana, Mz. 111, Guayaquil 5934, Ecuador
Location: Ecuador > Guayas Province > Guayaquil
Price Range: $127 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Colon Guayaquil 4.5*
Number of rooms: 294
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Travelocity, Expedia and Hotels.com so you can book your Hilton Colon Guayaquil reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Colon Guayaquil Hotel Guayaquil
Hilton Hotel Guayaquil
Hilton Guayaquil
Guayaquil Hilton
Hotel Style:
#3 Business Hotel in Guayaquil
#4 Luxury Hotel in Guayaquil
#4 Spa Hotel in Guayaquil
#8 Family Hotel in Guayaquil
#10 Romantic Hotel in Guayaquil
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Colon Guayaquil staff and other travelers.
7 questions
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San Marcos, Texas

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Questions? Get answers from Hilton Colon Guayaquil staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask reception to give you a room in the upper floors to have a good view of the city.”
 of 5 bubbles Hildeeds, Jan 4, 2017 | Read review
“my hearing is suspect/ they are all good”
 of 5 bubbles seasidej0hn, Jan 3, 2017 | Read review
“Wonderful experience in each room I was in.”
 of 5 bubbles tankersmom, Dec 5, 2016 | Read review
“Views of the city are great!”
 of 5 bubbles 3claudiaw, Dec 2, 2016 | Read review
“Room 710 less moldy than some, 7th to 10th floor allow access to executive lounge”
  • View from window
  • Peter Thomas Roth products!
  • Queen size bed
  • View of city from window, small sitting area
  • TV and minibar
  • Dressing area
  • Toilet/bathtub area
 of 5 bubbles RoP402, Nov 14, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question