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Sonesta Hotel Guayaquil

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Traveler (84)
Room & Suite (67)
Dining (14)
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Overview
  • Excellent59%
  • Very good31%
  • Average8%
  • Poor1%
  • Terrible1%
Travelers talk about
“food court”(12 reviews)
“shopping mall”(14 reviews)
“direct access”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
Jun 3Jun 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (986)
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All reviewsfood courtshopping malldirect accessclose to the airportmall del solcenter cityalmond milkroom servicepleasant hotelhuge mallshuttle busmini barnext morninglocation is greatcomfortable bedshot watergalapagos
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31 - 35 of 162 reviews
Reviewed March 18, 2017

This hotel is convenient to Mall del Sol, they provide a courtesy airport shuttle and the rooms are a good size and well fitted out. Yet, the devil is in the details and this is where they miss the mark. There is a single serve...More

Review collected in partnership with this hotel
Thank Don M
Response from Sonesta H, Manager at Sonesta Hotel GuayaquilResponded April 3, 2017

Dear Guest, Thank you very much for your comments, we highly value your participation through these, in the continuous improvement of our products and services, your observations are of great help to identify those details in which we need improvement. We hope to have the...More

Reviewed March 9, 2017

Centrally located, connected to the upscale shopping of Mall del Sol, and near the airport. We enjoyed a promotional rate weekend here. This established hotel is uniquely designed around an oval open courtyard which eliminates traditional hallways, creates a feeling of spaciousness, and provides all...More

Thank global3adventure
Response from Sonesta H, General Manager at Sonesta Hotel GuayaquilResponded April 10, 2017

Dear Guest, We are delighted and excited to greet you and express our gratitude for preferring the Sonesta Hotel Guayaquil Thank you for writing us. Your comments are extremely important because they help us to continue providing the best service that our guests deserve. Sonesta...More

Reviewed March 6, 2017

This hotel is in Guayaquil city, is wonderful and the most beautiful in the word, I loved it! I loved Ecuador!! Because this has excellent service, I remember when I traveled with my family I needed help with mi bedroom because I lost my card...More

Thank Madeleyn P
Response from Sonesta H, General Manager at Sonesta Hotel GuayaquilResponded April 10, 2017

Dear Guest, First of all I would like to thank you for your comments, we are very glad to know that you enjoyed our service. Is our pleasure to assist you and make you feel at sweet home. Our main goal is always make you...More

Reviewed March 4, 2017

The hotel was very clean and accomodating and the staff kind and friendly. However we had trouble with our key cards and even getting them reset they were tempermental. The hotel is very nice inside. Wish we had another day or two to enjoy the...More

Review collected in partnership with this hotel
Thank nataliek689
Response from Sonesta H, General Manager at Sonesta Hotel GuayaquilResponded March 7, 2017

Dear Guest, Thank you for writing us and let us known your comments, they help us to detect those details that need to be improved. First of all we thank you for the information you supply about the situations presented with the shuttle service. We...More

Reviewed March 4, 2017

no clear signs that tge reception is on the 2nd floor. nobody to help with your luggage in the door. employees just looking and not offering help nor did they offer information about check in lobby. that being said rooms are clean and comfortable and...More

Review collected in partnership with this hotel
Thank Jaime G
Response from Sonesta H, General Manager at Sonesta Hotel GuayaquilResponded March 7, 2017

Dear Guest, Thank you for writing us and let us known your comments, they help us to detect those details that need to be improved. First of all we thank you for the information you supply about the situations presented with the staff working at...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Spa
Hotel Amenities
Business Center with Internet Access
Shuttle Bus Service
Free Parking
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
$99 - $155 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Guayaquil
#3 Spa Hotel in Guayaquil
#4 Business Hotel in Guayaquil
#5 Luxury Hotel in Guayaquil
#7 Romantic Hotel in Guayaquil
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$99 - $155 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Guayaquil
#3 Spa Hotel in Guayaquil
#4 Business Hotel in Guayaquil
#5 Luxury Hotel in Guayaquil
#7 Romantic Hotel in Guayaquil
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (84)
Room & Suite (67)
Dining (14)
Pool & Beach (11)
Business Center & Event Rooms (10)
Family and Play Areas (1)
Questions & Answers
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Pamr7777NY
July 26, 2015|
Answer
Response from VikramadityaW | Reviewed this property |
yes the Shuttle is free.
0
Votes
Room Tips
"I'd try and get a room as high up as possible. Seems to be lots of activity at street level"
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"Request a room on top floors"
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"Ask for everything before get surprised!"
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"Look for a room at the points of the almond shaped floors. They are the quietest."
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