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Courtyard by Marriott Guayaquil

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Traveler (181)
Room & Suite (52)
Dining (14)
Certificate of Excellence
About
Location
Cleanliness
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Value
Certificate of Excellence
Enjoy both comfort and sophistication at Courtyard by Marriott Guayaquil. Our modern hotel in Guayaquil, Ecuador offers free Wi-Fi and other excellent perks for your Ecuador visit. Stay in our exceptional setting near Olmedo International Airport and downtown Guayaquil.
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Property amenities
Pool
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Airport Transportation
Banquet Room
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Business
Mid-range
HOTEL CLASS
Hotel links
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Location
Full view
Contact
Av. Francisco De Orellana 236, Guayaquil 090150 Ecuador
Getting there
José Joaquín de Olmedo Intl Airport2 mi
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618Reviews
208Photos
16Q+A
73Room tips
Traveler rating
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Popular mentions
I travel a lot and always try to stay in a Marriott. I am a platinum ambassador member, I have never been disappointed in Marriott hotels until now. No hot water in my room, sink did not drain, ordered drinks and they were so bad could not drink them,asked 3 times to make sure
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Response from KerlyM21, Director de Relaciones con Clientes at Courtyard by Marriott Guayaquil
Responded 1 week ago
Dear Marsha, Please receive our sincere apologies for not achieving your expectations by far as a Marriott hotel. We have shared your feedback within Management to work on the points mentioned, as our main goal is to achieve and exceed every guest's expectations. If your travels bring you back to Guayaquil please do not hesitate to contact me directly to make your next stay memorable. I remain at our service if there's anything I can do for you. Sincerely, Kerly Moreno Rooms Care Manager Courtyard by Marriott Guayaquil
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At few minutes from the airport is a nice and clean hotel with friendly people taking care of you since the first step in the building. It have simple but nice restaurant and serves a pretty good brakefast. The rooms are clean and well organized, an small swimming pool lies on
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Response from KerlyM21, Director de Relaciones con Clientes at Courtyard by Marriott Guayaquil
Responded 3 weeks ago
Dear Jose F, Thank you for sharing your review with the TripAdvisor community. We are delighted that you felt our warm service and that we took care of you as we do with every guest. As well as that you enjoyed our facilities. If your travels bring you back to Guayaquil please do not hesitate to contact me to make your next stay even better. This is your home away from home. And... HAPPY HOLIDAYS! Hope to see you soon. Kind regards, Kerly Moreno Rooms Care Manager
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Like - Nice outdoor rooftop pool - Fast check-in process specially when travelling with kids - Close to airport - Good service by staff at the restaurant Breakfast included Don't like - Airport shuttle was not available closer to mid night - Shuttle was also not available
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Response from KerlyM21, Director de Relaciones con Clientes at Courtyard by Marriott Guayaquil
Responded Dec 13, 2018
Dear Sarfraz H, Thanks for your review at TripAdvisor. We appreciate the time taken to share your experience with the community. As well as we apologize for not meeting your expectations with the complimentary shuttle service. Be sure I will pass on your feedback to our General Manager. If your travels bring you back to Guayaquil please do not hesitate to contact me directly to assist you and make your next stay even better. Have a great day! Sincerely, Kerly Moreno Rooms Care Manager Courtyard by Marriott Guayaquil
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We stayed at this property for two nights on points after returning from a Galapagos cruise. I emailed the hotel to arrange for the airport shuttle to pick us up and I provided our flight information. The shuttle never arrived - I called the hotel and was put on hold for several
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Response from KerlyM21, Director de Relaciones con Clientes at Courtyard by Marriott Guayaquil
Responded Nov 20, 2018
Dear Ellen Y, We really appreciate the time taken to share such a complete review of your experience with us! We have taken note of the opportunities for growth you've mentioned as well as we are pleased to know you recommend us to the TripAdvisor community. If your travels bring you back to Guayaquil please do not hesitate to contact me directly to assist you and make your next stay even better. We remain at your service. Sincerely, Kerly Moreno Rooms Care Manager kerly.moreno@marriott.com
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We stayed at this hotel for one night, arriving late (at 11pm) and leaving early the next morning for the Galapagos Islands. This is an airport hotel catering mainly for short stays and business people. It is a bit soulless and lacks any character. However, the room was a
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Response from Jose M, Food & Beverage Manager at Courtyard by Marriott Guayaquil
Responded Sep 3, 2018
Dear SWKA, Thank you for taking some valuable time to review our hotel on your last trip to Guayaquil. We proud ourselves on delivering exceptional service to each of our loyal customers and we strive to accommodate each and everyone of them as able. We are constantly looking to improve on this promise and we will be looking closely at how and whether we can improve our Room Service hours, or offer an alternative option suitable to our guests. Thank you again for your valuable input on this matter. We look forward to welcoming you to our hotel next time your trips take you to Guayaquil. Sincerely, Jose M.
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Dear Rhiannon, Thanks for contacting us. We do have a washing machine and dryer available for guests 24/7 on our 16th floor, which you can use as needed. If there's anything else I can assist you please do not hesitate to contact me directly. Sincerely, Kerly Moreno Rooms Care Manager
1 vote
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Normal check in times are 3:00 however if you are an Elite member they can accommodate earlier times, i.e., 10:00 am if something is available. I would recommend you book a room for that night rather than wait until 10:00 am
1 vote
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I did try to send you the e-mail adress but it"s blocked by Trip Dvisor
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Hello John and sorry for the late reply - I just saw your message and realized we missed it completely a few days ago. We do offer a shuttle service! As with any other hotel, we usually stick to a timetable but please let us know your flight details and we´ll have someone helping you right away. Regards, JOSE L. MONTALVO F&B Manager / Gerente de A&B o 593 4 6009200 d 593 4 6009223 c 593 99 959 1105 Courtyard Guayaquil Ave Francisco de Orellana 236 Guayaquil, Ecuador
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"From the top room, you see the city."
"Whatever wishes you have, the hotel will make sure you're served right"
"Cant help there, I think all are more or less same"
"Corner rooms are larger and sunny"
"Higher floors are less noisy."
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PRICE RANGE
$89 - $134 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott guayaquil hotel guayaquil
LOCATION
EcuadorGuayas ProvinceGuayaquil
NUMBER OF ROOMS
144
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