Coming into the reception we found unenthusiastic personell who looked more like they were being bothered than actually caring about providing a service. They had mixed our booking date and made sure to let us know they believed it was our fault. Rooms reminiscent of what you would expect from a visit in North Korea. Breakfast was ok (if you managed to find a fruit that was not overripe). WiFi was good. The best part of this experience was checking out of the hotel.
Stayed there during European Handball Championship. The hotel is very near city center, just few minutes walk, has own parking place so there is no need for a car. Rooms are very clean and spacious, and with beautiful view on city. Food was great, breakfast with everthing you need. Staff was extremely kind and helpful. The whole family enjoyed our stay.
It’s a hotel with lots of character. It’s located in a peaceful place very close to the Varaždin historical center, at a few minutes walking from it. By the hotel building there is a parking where the hotel customers may park their vehicles for free. The rooms are comfortable. In that which I was allocated particularly the bed was so, what I really did appreciate inasmuch as that contributed considerably in me succeeding to have a good rest. Besides, the room was calm. The fact that the bedroom itself is provided with a second door separating it from its entrance, where there are the wardrobe and the bathroom, is a very adequate element. In this way an almost complete isolation from the corridor is secured. It’s by the way a clear sign that the hotel was designed by competent and honest practitioners who aimed at the customers’ comfort rather than at their own profit or that of the hotel owners. The staff members are very kind and helpful particularly the ones working at the front desk. On the day of my departure the gentleman who was there took my luggage to the mentioned parking and helped me to place the suitcase into the boot. He behaved admirably well. The breakfast is very good. There is a buffet where one can have all that is needed to be satiated and thus not to need to eat again for several hours. In fact the free breakfast buffet is one of the purest pleasures of the hotel experience. It is served at the hotel restaurant which is very nice and conveniently decorated and furnished. The music is not disturbing and the lady in charge of the breakfast is very efficient and polite. The only drawback in that hotel is about the wifi. They have a very complicated system in this respect whereby every time that one wants to accede to internet he ought to obtain a new username and a new password. It’s rather annoying. Besides it doesn’t work as it should be desired. That nuisance makes one lose a lot of time. Summarizing then, it can be affirmed that, apart from the wifi, the hotel is indeed good and perhaps the best one in Varaždin. The accommodation in that hotel is no doubt recommendable.…
Stayed just for one night due to Spancirfest. The hotel is very old with no air condition, uncomfortable bed and have to say disappointing breakfast. The staff was friendly and room was clean but it was pretty hot to sleep. Location is good, 5min walk from city center. Ok for one night only. Hope it will renovate soon.
Acomodation was clean but very old. No air condition in rooms. Service exceptional, restaurant and bar experience exuisite. Since hotel is in the city, it's a nice starting point for sightseeing. Highly recommend, especially in autumn and spring.